Customer Service Salary in Manhattan, NY

What you'll do atYou play a major role in how our customers feel when they leave the store. You might be the first, last, and sometimes only associate a customer interacts with. That's why it's so important to smile, greet, and thank every customer. You are an ambassador of Walmart.The pace can be intense, especially in the evenings, weekends, and holiday seasons. There are times when you must juggle several tasks in a short amount of time while helping customers: scan items, explain a price, bag items properly, count cash back, and keep your area clean--you get the idea! It takes a special person who is positive, can multi-task and has a passion for customer service and helping others.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.The hourly wage range for this position is $14.00 to $26.00.*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Duties and Responsibilities CashierSmile, greet, and thank customers with a positive attitudeStand for long periods of time while checking out customers quickly and accuratelyKeep your area clean and presentableAnswer customer questions and help them with their needsBe available to assist associates across the store as neededCart and JanitorialEnsure customers have a great first and last impressionGather carts from the parking lotOperate equipment to move carts from the parking lot to inside the storeClean restrooms, salesfloor, and parking lot as neededHave a positive attitude in all weather conditions.* For a complete list of duties and responsibilities, please see the actual job description.#storejobs About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: • Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture • Company leaders have many years of hands-on Field Service experience in this industry and many others • Tremendous focus is placed on employee technical and leadership development • Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning • Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more • Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides • Company-wide commitment to promoting a strong work/life balance • An employer-of-choice for Veterans with technical backgrounds The Customer Engineer (CE) is responsible for installation, commissioning, scheduled and emergency service on Small to Large UPS, Power Distribution Units and other Power Products, & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Customer Engineer is required to establish, promote and maintain excellent rapport and collaboration with all customers, co-workers, sales representatives and others as appropriate.RESPONSIBILITIES: ROLE • Perform service tasks as assigned and as per company policies and procedures • Capable of working under direct supervision or independently based upon training completion • Render on-site and phone assistance to customers • Communicate with Technical Support on technical or procedural issues • Implement Field Change Notices per published guidelines • Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY • Operate in a safe manner in accordance with published safety guidelines • Maintain and operate company vehicle in accordance with local laws and company policy • Must wear appropriate PPE as per company guidelines and accordance with job duties • Adhere to work hours policy guidelines - "14 hours rule" • Complete required Vertiv safety training assignments on time. • Adhere to on-site Customer safety requirements when applicable. • Report all work-related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION • Complete accurate and timely administrative tasks (i.e. Timecards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines • Maintain individual inventory and perform cycle counts in accordance with company policy • Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION • Provide proper and adequate communication to internal and external customers • Provide estimated time of arrival to the customer where applicable • Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment • Strive to provide all customers a "first time fix" for their equipment • Maintain customer satisfaction rates per company guidelines • Attend Customer Meetings as required PERFORMANCE • Maximize productivity by combining service opportunities • Complete all technical and administrative work in an efficient and timely manner • Capable of making technical and commercial decisions under pressure • Properly evaluate site and equipment for appropriate billing status • Maintain productive utilization rate per company guidelines • Perform inventory cycle counts per company guidelines • Adhere to company dress code and safety regulations • Meet or exceed on-site response time requirements for each customer • Understand and comply with company startup/escalation processes and procedures • Maintain proper and adequate level of internal communicationsQUALIFICATIONS Experience (one or more of the following) • ASEET or AMEET, or progress towards, is preferred • 4+ years military experience in a related technical field • 2+ years of relevant industry experience Interpersonal and Administrative Skills • Communicate professionally and respectfully in both written and verbal forms • Manage time effectively by prioritizing and balancing technical tasks with administrative tasks • Collaborative with peers, customers, suppliers, and leadership • Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills • Make basic site evaluation skills to include: environmental temperature, and general operating conditions • Familiarity with electrical / electronic test equipment and fundamentals • Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks • Employ elementary fix/repair techniques based on directed supervision • Complete service tasks and return unit to full operating conditions based upon directed supervision • Summarize and report all work related tasks performed in written and verbal form • Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.)WORKING CONDITIONS: • Travel to customer sites is required within the assigned district and sometimes outside of assigned district • Most work is scheduled maintenance, but occasionally will involve unscheduled service • A weekly, rotational on-call schedule is exercised for each District/Service Center • Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. • Valid driver's license with no more than (2) speeding violations in the last 3 years and/or no more than (1) major vehicle violations within the last 5 yearsPHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds.Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.OUR STRATEGIC PRIORITIES • Customer Focus • Operational Excellence • High-Performance Culture • Innovation • Financial Strength OUR BEHAVIORS • Own It • Act With Urgency • Foster a Customer-First Mindset • Think Big and Execute • Lead by Example • Drive Continuous Improvement • Learn and Seek Out Development Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. The anticipated salary range for this role in the New York State locality is between $60,000 to $68,000 per year (based on a 40-hour work week)-salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k.

Manage and lead a team of service desk technicians, providing guidance and support to ensure excellent customer service delivery.Oversee the day-to-day operations of the service desk, including ticket management, prioritization, and escalation of issues as needed.Collaborate with other departments, such as product development and quality assurance, to ensure timely resolution of customer issues and implementation of service improvements.Develop and maintain service desk policies, procedures, and documentation to ensure consistency and efficiency in operations.Monitor service desk performance metrics and KPIs, analyze trends, and identify areas for improvement to enhance customer satisfaction.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).Proven experience in a service desk or technical support role, with at least [3 years] in a leadership or supervisory capacity.Strong technical skills in troubleshooting software and hardware issues, with knowledge of operating systems, networks, and software applications.Excellent communication and interpersonal skills, with the ability to effectively interact with customers, team members, and stakeholders at all levels.5+ years of experience working with IT systems, networks, and related technologies (macOS, Chrome, Google Workspace, Ticket management hardware experience)Experience with G-suite / Microsoft Office 365Experience with OktaWorking knowledge of A/V conferencing systems (Zoom, Crestron)

Our Client, a Corporate & Investment Banking Company with a significant international presence. As a cooperative and mutual banking institution, Our Client operates across various segments including retail banking, corporate and investment banking, asset management, insurance, and specialized financial services. It serves millions of customers worldwide, offering a wide range of financial products and services.Currently, they are seeking to fill a contract position for an FX Middle Office Support Specialist with a focus on Sales Support on FX business line in New York, NY.Are you interested in learning more about this opportunity?If the opportunity interests you, please share your resume and contact details to

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.About the RoleIn this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.What You'll DoAll leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.Recruit, hire and develop people to drive a culture of high performance and engagementAccountable for team performance through teaching, coaching and providing meaningful feedback to build capabilitiesSupport strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivityPromote community involvementAdapt team priorities to respond to customer and business partner needsProvide front line supervision to an operational, service or administrative teamWho You AreProvides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business resultsProven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demandsStrength in driving metrics to deliver results that will meet or exceed business goalsAble to travel as requiredProbe beyond the stated situation, uses reporting and company tools to find identify underlying issues and considers possible alternativesGood understanding of concepts and procedures within own subject areaBenefits at Old Navy Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.

Job Description Summary Responsible for the planning and management of IT projects through entire life cycle, applying our and Logicalis PMO project delivery methodology and delivering the desired outcome within the parameters of the approved Statement of Work (SOW). Leads Professional Services teams in initiating, planning, and delivery of technology solutions on time, within budget, and providing exceptional customer service. Primary activities include project management, internal and external communications, project cost management, and interfacing with customer contacts, project teams, and stakeholders. Essential Duties and ResponsibilitiesDemonstrates deep understanding of project management methodologies, practices, tools, techniques and applies appropriate collaboration skills while working in a matrixed environment.• Directs, communicates, and exhibits exceptional leadership behaviors to manage effective delivery of services and processes.Conducts project planning, execution, controlling, and closing activities in accordance with Logicalis Project Management Methodology.• Oversees any third-party vendors or partners' deliverables to Logicalis in coordination with vendor PM or POC • Ability to effectively lead others in all aspects of project delivery throughout the life of a project as follows: Project Planning Accountable for development and management to a defined Project Plan with Gantt Chart, predecessors, etc. Plans will be developed leveraging input from Logicalis, Customer, and any third party subject matter experts, aligned to the Deliverables in the SOW, with Milestones and quality gates to monitor progress. Compares actual performance with planned performance, analyzes variances, and takes action as needed to maintain schedule integrity. Scope Management: Ensures planning and execution of tasks, activities, and deliverables are consistent with the requirements defined in the SOW. When new scope is introduced, leads the effort in Change Management and development of a Project Change Request.. Project Budget Management: Ensures profitability targets are met or exceeded, billing milestones are tracked and processed, and reports Earned Value throughout the life of the project to maintain visibility of the financial health of the project.. Resource Schedule Management: Creates and maintains master project plan, requesting assignment and directing the resources required for delivery of services. Communicates and coordinates any necessary adjustments when necessary. Risk/Issue Management: Applies continuous risk management protocols (identifies and documents known risks) throughout the engagement, applying appropriate mitigation strategies in partnership with project team members and stakeholders..:Communications Management: Responsible for development of a Communication Plan to define the cadence and content for project meetings, status reporting, escalation management, etc., for customers, stakeholders, and the project team. Quality Management: Ensures Deliverables are provisioned and validated in accordance with the terms of the SOW ensuring the customer has accepted and is satisfied with the services provided. • Documents and shares lessons learned to support continuous process improvement.• Possesses functional knowledge of IT Infrastructure, Cloud, and/or Managed Services technologies within the Logicalis Service Portfolio and able to effectively support Engineers in the delivery of projects assigned. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis exhibiting behaviors consistent with the organization's values.Qualifications The requirements listed below are representative of the experience, knowledge, skills, and/or abilities required to be successful in this role. Reasonable accommodations may be made to enable individuals with disabilities. Education/Experience/Technical Requirements/CertificationsEducation • Bachelor's Degree in a related field and formal Project Management TrainingExperience / Technical Requirements: • 7+ years of enterprise-level project management experience, managing complex Information Technology projects leading teams of up to 10 resources.7+ years of project management experience in IT Professional Services IT Infrastructure, Data Center, Cloud, and/or Managed Services technologies• Proficient in the use of all Microsoft Office applications including Microsoft Project, and experience working within Project or Project Portfolio or Workforce Management systems (i.e. Service Now). Certifications • Project Management Professional (PMP) strongly preferred. • CAPM, ITIL, CSM and/or technical certifications beneficial. *Logicalis at its discretion may consider a combination of education and experience requirements above if not all criteria are met, Travel Requirements Minimal. Most work can be performed remotely. Supervisory Responsibilities This job has no direct report supervisory responsibilities. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Compensation Range: $100,000 to $135,000 plus bonus

WHAT WE ARE LOOKING FOR Proven track record of at least 3 years of experience supporting Windows and Apple environments. Strong abilities in supporting PC, (everything from adding RAM to replacing an SSD to strong command line knowledge.) Adept at Apple, (including OS upgrades, migrations, iOS support and familiarity with MDM.) Enjoys client onsites in the city, meeting clients, and establishing strong client relationships. Exceptional ability to explain technical concepts to non-technical users with approachability and empathy. Thrives when working with a knowledgeable supportive team. Capable of asking for assistance as well as making informed decisions and taking on tasks without supervision and follow-up. Exceptional ability to multitask with an understanding of ticket priorities and urgency. Experience using a ticketing system / RMM tool and PSA software. Ability to prioritize a queue of dispatched service desk tickets and handle a fast-paced environment.WHAT YOU CAN EXPECT Be based in our Mid-town Manhattan office and have several client onsites during the week throughout NYC. 3 week orientation, to ensure you have the knowledge and guidance to perform your job and interact with our customers in a confident manner. Your day-to-day requires strong customer service skills as well as excellent organization and documentation. (This position will directly report to the Service Desk Manager.) A full range of service desk support tickets to be dispatched to you, (password resets, to printer setups, to OS updates, Workstation migrations, Server troubleshooting, MDM setups.) Participation in the On-Call rotation (1 week from 9p-9am for urgent/emergency situations, comes with additional compensation.) Be part of a team that celebrates anniversaries, has ping pong games, monthly employee appreciation prizes and a workplace with humor, levity and occasionally a dog. More than anything you can expect to learn and be challenged and have opportunities to grow.HOW DO I APPLY?!Send resume to APPLICATIONS NOT SENT TO WILL NOT BE CONSIDERED

The Opportunity Package Concierge, the trusted leader in automated package solutions, is a Gibraltar Industries Company. We take pride in providing "best in class" customer support to our package locker users every day! We are now hiring an experienced remote Customer Support Specialist, the successful candidate enjoys providing excellent customer service in a high-volume environment and has proven success in a remote work environment. Our Customer Support Team is comprised entirely of employees working remotely in a virtual call center environment. Key success factors for this position are having a home environment conducive to a high volume of inbound/outbound calls, high comfort level with being on calls throughout a 10 hour shift, and ability to work productively with minimal supervision. This job posting will close on Who we're looking forAll your life, you've been a thinker - a practical innovator with rolled-up sleeves, a strong sense of purpose and healthy dose of optimist in you. A maker who gets things done. If you dream of using technology to make a difference in the world, we want you with us. At Gibraltar, we're solving big problems and pushing the boundaries of what's possible, changing lives with smarter products and services in agtech, renewable energy and residential products that will shape a better future for people and the planet. So we're looking for more than great talent, we're looking for good people with a unique point of view - creators ready to tackle our most important challenges. If you thrive in a collaborative and inclusive culture, working side by side with talented teammates or hand in hand with customers and communities to solve real-world technology problems, we want to hear from you. Schedule (four 10-hour shifts) Tuesday - Friday from 11:30am EST to 10pm EST with rest breaks one meal period What you'll do Provide impeccable customer service support over the phone, email and chat Display a highly organized working style, with exceptional multi-tasking abilities Achieve or exceed established KPIs and other benchmark goals Utilize software (Salesforce and Talkdesk), databases, and other required tools appropriately Use active listening skills with callers, to confirm and/or clarify all information De-escalate or follow call escalation process to Supervisor as needed Complete positional training and ongoing corporate compliance and cyber security training Troubleshoot and resolve product or software related issues Participate in group meetings and problem-solving Other projects as requested What you'll need to be successful 2 years of experience in a remote call center environment Experience supporting technical products such as software, computer user help desks or similar scenarios Strong communication skills, able to speak and write clearly and informatively Ability to work remotely with people, data, and CRM systems effectively Experience working in enterprise types of systems - specifically Salesforce and Talkdesk Resilient and able to work calmly under pressure Excellent organizational and time management skills Accountability, reliability and prompt responsiveness during work hours Ability to interact positively with colleagues and customers to effectively solve problems Proactive, self-directed and able to work independently to complete position requirements A home environment conducive to a high volume of inbound/outbound calls What we offerHealth & Welfare Medical, dental, and vision insurance plans for employees and dependents Health care & dependent flexible spending plans Free Life and AD&D coverage with supplemental coverage options Employee assistance programs focused on mental, physical and financial health Financial Wellbeing Competitive compensation Bonus opportunities Generous 401(k) plan Time Off Paid time off, including vacation, volunteer time off, sick leave, and paid holidays. Community & Personal Development Donation matching and time off to volunteer Educational reimbursement Who we are Gibraltar is a leading manufacturer and supplier of products and services for North American agtech, renewable energy, residential, and infrastructure markets. By building solutions that make life better for people and the planet, Gibraltar advances the art and science of engineering, science and technology to shape the future of comfortable living, sustainable power, and productive growing. Guided by an inclusive, values-driven culture that celebrates and rewards different perspectives, we work together to create lasting positive impact on everyone our business touches. To learn more about what makes us #GibraltarProud, visit our website: www.gibraltar1.com EEOC Gibraltar is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, religion, national origin, arrest record, ancestry, age, physical or mental disability, sexual orientation, transgender status, genetic information, marital status, citizenship status, veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Gibraltar will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process. #LI-SP1

We’re the Industry Leader Because of Leaders Like You.   When you’re an Orkin Service Manager, you’re quality control, ensuring top-notch service from the industry leader with more than 120 years as the best in pests.   Our Service Manager is a “pro” at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills that builds customer trust. Your commitment to exceeding customer expectations inspires your team to deliver unparalleled service. Customer satisfaction translates into revenue growth—and you can earn your way to an annual rewards trip honoring top performers.   You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes a company vehicle, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back.     With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant.     Ready to start a career with staying power? Apply now!  https://www.youtube.com/watch?app=desktop&v=c8sA3tJt-MU&feature=youtu.be] Responsibilities As a Service Manager, you’ll be a leader in a high-performance culture. You’ll put your proven leadership skills to work in developing and motivating your team to deliver top-notch service to every customer. You’ll blend industry knowledge with interpersonal skills to demonstrate how to earn customer trust with know-how and empathy. An excellent communicator, you’re prepared for heavy customer and employee engagement. In addition to supporting the growth and success of the business, you’ll lend a hand with community service projects that improver where you live and work.   You will… Lead an entire service operation upon completion of paid training Motivate the service team to consistently provide world-class service Assist with recruiting top talent on the service team Train and develop Orkin Pros through hands-on management Lead training meetings Oversee our Orkin Pro Ride-A-Long program Ensure customer expectations are met or exceeded through inspections, proposed course of action and delivery of outstanding customer service every time Monitor scheduling, routing, and inventory to drive efficiencies and productivity   What type of benefits will you receive? The starting salary will be $65,000 to $75,000 per year Company vehicle with gas card provided Company provided iPhone and iPad with sales software Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance 401(k) plan with company match, employee stock purchase plan Paid vacation, holidays, and sick leave Employee discounts, tuition reimbursement, dependent scholarship awards Industry leading, quality, comprehensive training program   Why should you choose Orkin? Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers The Pest Management Industry is growing – and is a recession resistant line of business You have a service-oriented mindset that leads you to build loyalty and trust with clients You hold yourself responsible to commitments You value being part of a team You want to join a company that supports the community Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests? Qualifications What do you need to be successful? Sales experience preferred High School Diploma or equivalent required Valid driver’s license required with a good driving record Ability to pass a drug screen and background check is required Ability to obtain the appropriate pesticide license/certification if required (company paid) Ability to work in the field independently and interact with our great clients   What will my work environment be like?   Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:   Safely use a ladder within the manufacturer's weight capacity Lift and carry up to 50 lbs. Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator Willing to work in different types of weather conditions   Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

Manhattan community for over 50 years largely because of the quality customer service provided by our employees. From our Retail team to our Lending teams, we want people who can comfortably interact with clients, no matter how they access our products and services - in person, on the phone, or even online.Our Retail team is the face of the Bank, focused on building quality relationships and protecting the financial security of our clients. As a teller, you will provide services to help meet client needs. This includes processing and verifying teller transactions, performing account maintenance, and opening new personal and business accounts. This position provides an opportunity to learn what happens at a financial institution, while also providing a path for personal and career growth and development.We are looking for someone who is comfortable talking with people and can maintain confidentiality and diplomacy in order to create a positive client experience. Those who enjoy working as a team to make sure that work is completed accurately and efficiently will find themselves in a supportive environment. If you: strive for consistent, quality work; enjoy looking for logical answer; and have the ability to easily accept change, this may be the job for you. Training will be provided.We have full-time positions open at our Highway 24 and Westloop locations in Manhattan. Pay start at $15 to $18 per hour. Employee benefits include 401k, health, dental and vision insurance and paid time off.If this position sounds like a good fit for you, visit ksstate.bank/careers to view the full job description and apply. We look forward to meeting you!No phone calls or fax submissions please. KS StateBank is an Equal Opportunity Employer.recblid pjmpm21d7wyw9xzupfhvscoph27wnl