Banking Salary in Louisiana, USA

Associate Professor/Assistant Professor, Clinical Track, Blood Bank/ApheresisLocation:New Orleans, LAOpen Date:Jun 8, 2022Description:PATHOLOGIST, BLOOD BANK & APHERESISJob DescriptionThe Department of Pathology and Laboratory Medicine at Tulane University School of Medicine is seeking a pathologist experienced in blood banking and apheresis.  The service site is at Tulane Medical Center in New Orleans, Louisiana.  Blood bank service includes quality management of the work process, assurance of proper blood usage and prompt handling of transfusion related medical issues.  Apheresis service includes stem cell collection, red cell exchange, plasma exchange, photopheresis and other therapeutic apheresis procedures.  The service load is relatively light and two other pathologists also participate in the services.  The service is considered to account for only part of the effort of the new faculty.  It is anticipated that the new member will also participate in medical services in another chosen specialty field or conduct biomedical research in a given area.  The education of residents and staff is also part of the duties.This position is at the rank of Assistant or Associate Professor depending on the experience of the applicant.  Candidates should have a medical degree (MD or MD/PhD) and board-certified/eligible in Anatomic and/or Clinical Pathology or other related medicine field.  Fellowship training in Blood Bank and Transfusion Medicine is desired but not required if candidates are eligible for other forms of certification. Tulane University Medical Center is located in downtown New Orleans. The metropolitan area is a culturally diverse community that supports an urban, suburban and semi-rural life style. A variety of culture is available to the region's citizens including music, art, sports, education and culinary art.Tulane University Health Sciences Center is an affirmative action/Equal Opportunity Employer. Qualifications:Candidates should have a medical degree (MD or MD/PhD) and board-certified/eligible in AP and/or CP or Internal Medicine.  Fellowship training in Blood Bank and Transfusion Medicine is desired but not required if candidates are eligible for other forms of certification.   Application Instructions:Applicant can apply using this link: Please submit an application using Interfolio via the "Apply Now" button on this link.Applicants are asked to provide a current CV for review by the search committee.  You may or may not upload additional materials to your application.Initial review of applications will begin on June 9, 2022.  Please have all of your materials submitted prior to this time if you'd like to be included in the first review.Equal Employment Opportunity Statement:Tulane University is located in New Orleans - a city with tremendous history of diverse cultures, community, and languages. Tulane University is committed to creating a community and culture that foster a sense of belonging for all. We are a recognized employer and educator valuing AA/EEO, Protected Veterans, and Individuals with Disabilities. We encourage all qualified candidates to apply. We are intentionally seeking candidates who are committed to fostering equity, diversity, and inclusion in support of Tulane's Strategy for Tomorrow.Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the Office of Human Resources & Institutional Equity by phone at 504-865-4748 or email [email protected].

InstructorLocation:New Orleans, AOpen Date:Jun 6, 2023Description:The Department of Pathology and Laboratory Medicine is seeking an Instructor for its Pathologists' Assistant Program. Duties include but are not limited to:Education:educating pathologists' assistant students, pathology residents, medical students, graduate and undergraduate students in didactic and clinical environmentsSurgical pathology: perform gross examination, dissection, and photography of surgical pathology specimens of all complexityselection and submission of tissue for tissue bankingperform intraoperative consultations including frozen sections, lymphoma protocol, touch preps, and gross margin statusEducate, supervise, and evaluate residentsAutopsy pathology:perform post-mortem examinations including review of appropriate documentation and clinical history, external examination, internal examination and evisceration, organ dissection and sectioning, gross photography, completion of autopsy reportEducate, supervise, and evaluate residentsAdministrative: supervise and evaluate residents in surgical and autopsy pathology; provide regular input for pathology residency program; supervise and evaluate pathologists' assistant students in didactic and clinical settings; QA data collection and reporting, departmental policy and procedure improvements        Qualifications:Master's degree granted by a NAACLS-accredited pathologists' assistant training programASCP certification as a pathologists' assistantAbility to work independently and as a member of a teamExcellent computer skillsExcellent interpersonal and communication skillsDedication to patient careAbility to maintain confidentialityApplication Instructions:Interested applicants should submit their CV's, diploma and/or transcripts to:Equal Employment Opportunity Statement:Tulane University is located in New Orleans - a city with tremendous history of diverse cultures, community, and languages. Tulane University is committed to creating a community and culture that foster a sense of belonging for all. We are a recognized employer and educator valuing AA/EEO, Protected Veterans, and Individuals with Disabilities. We encourage all qualified candidates to apply. We are intentionally seeking candidates who are committed to fostering equity, diversity, and inclusion in support of Tulane's Strategy for Tomorrow.Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the Office of Human Resources & Institutional Equity by phone at 504-865-4748 or email [email protected].

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! Starting Pay: $16.00 per hour Job Description As a Cash Management Services Teller, you work with your team to ensure the safe and secure preparation and processing of cash, coin, and check deposits for our Loomis customers. Responsibilities Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination Prepare currency and/or coin change orders by denomination for each customer assigned Requirements Ability to read, count, add, subtract, write and record numbers Ability to perform simple computer data entry Ability to use calculator by touch Working Conditions Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts Work is performed in a room or work area within a vault with little or no exposure to outside light Essential Functions/Job Qualifications As part of the qualification process for the Cash Management Services Teller position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas: Lift: - 2lbs vertical lift from 36 inches to 52 inches from the floor (15X) - 25lbs vertical lift from 8 inches to 33 inches from the floor (1X) - 18lbs vertical lift from 1 inch to 36 inches from the floor (5X) - 2lbs vertical lift from 7 inches to 62 inches from the floor (17X) Lift-Carry: - 30lbs vertical lift from 8 inches to 40 inches from the floor, and horizontally transfer 10ft (1X) Push-Pull: - Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (1X) Repetitive Coupling: - Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (17X each) Benefits Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! Starting Pay: $16.50 per hour Job Description As a Cash Management Services Teller, you work with your team to ensure the safe and secure preparation and processing of cash, coin, and check deposits for our Loomis customers. Responsibilities Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination Prepare currency and/or coin change orders by denomination for each customer assigned Requirements Ability to read, count, add, subtract, write and record numbers Ability to perform simple computer data entry Ability to use calculator by touch Working Conditions Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts Work is performed in a room or work area within a vault with little or no exposure to outside light Essential Functions/Job Qualifications As part of the qualification process for the Cash Management Services Teller position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas: Lift: - 2lbs vertical lift from 36 inches to 52 inches from the floor (15X) - 25lbs vertical lift from 8 inches to 33 inches from the floor (1X) - 18lbs vertical lift from 1 inch to 36 inches from the floor (5X) - 2lbs vertical lift from 7 inches to 62 inches from the floor (17X) Lift-Carry: - 30lbs vertical lift from 8 inches to 40 inches from the floor, and horizontally transfer 10ft (1X) Push-Pull: - Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (1X) Repetitive Coupling: - Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (17X each) BenefitsLoomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan F lexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! Pay Rate: $16.00 per hour Shift: Shift start times for this position vary between 6:30am-9:00am, Monday through Friday. Shift is done when work is complete (could be up to a 12-hour shift). Job Description As a Cash Management Services Teller, you work with your team to ensure the safe and secure preparation and processing of cash, coin, and check deposits for our Loomis customers. Responsibilities Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination Prepare currency and/or coin change orders by denomination for each customer assigned Requirements Ability to read, count, add, subtract, write and record numbers Ability to perform simple computer data entry Ability to use calculator by touch Working Conditions Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts Work is performed in a room or work area within a vault with little or no exposure to outside light Work is performed from a sitting position (on a stool with back support) or standing position (in front of a 3.5 - 4 foot high counter) Essential Functions/Job Qualifications As part of the qualification process for the Cash Management Services Teller position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas:Lift: - 2lbs vertical lift from 36 inches to 52 inches from the floor (15X) - 25lbs vertical lift from 8 inches to 33 inches from the floor (1X) - 18lbs vertical lift from 1 inch to 36 inches from the floor (5X) - 2lbs vertical lift from 7 inches to 62 inches from the floor (17X) Lift-Carry: - 30lbs vertical lift from 8 inches to 40 inches from the floor, and horizontally transfer 10ft (1X) Push-Pull: - Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (1X) Repetitive Coupling: - Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (17X each) Benefits Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan V oluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

About the Position:A Personal Banker with Crescent Bank provides an exceptional experience for customers and assists in daily operational tasks to keep the bank branch open and operating.  Within the first three months, the person in this role will be expected to be able to assist customers with all bank related products, services and transactions and have a full understanding of all bank policies. By month six, an expert level understanding of customer focused products and services and being able to perform services independently will be expected. This position will be expected to meet and exceed company established standards for service. What we are looking for:To be successful in this position, a person should have strong cash handling skills, a few years of retail banking experience and a solid knowledge of banking industry regulations.  A team player with great communication skills and a customer focused mentality will thrive in this role. About Crescent Bank:Crescent Bank began in 1991 as a small New Orleans based community bank. Today, Crescent Bank has a presence nation-wide and is on a mission to leverage technology to provide auto lending and savings access to consumers who may not be served by other traditional banking products.Crescent Bank prioritizes employee growth and advancement- both as employees and as individuals- through our core values and through the benefits we offer.Our Core Values include: Be a Team Player, Continuously Improve, Do the Right Thing, Put the Customer First, & Take Ownership We are proud to offer the following key benefits:·         Workplace flexibility for eligible positions·         All the insurance programs you’d expect- health, dental, vision, life, disability, + more·         Multiple types of paid time off·         Retirement program with company contribution·         Paid parental Leave·         Tuition Reimbursement·         Payroll on Demand- access your pay when you need it most.Additional Information:2+ years’ experience in banking industry, cash handling, and customer serviceHigh School diploma or higherKnowledge of banking industry regulationsProficient with: Microsoft office suite,  Banking Technology and Software SolutionsExcellent customer service, communication, personal credibility, and a “put the customer first” mentality Equal Opportunity Employer/Veterans/Disabled 

Position Title Credit Risk Modeling Analyst SrLocation Work From Home United StatesJob Summary JOB SUMMARYThe Senior Credit Risk Modeling Analyst is responsible for assisting in the management of and oversight of all models and similar templates owned by the credit risk department, including models used within the Allowance for Credit Loss (ACL) and Representations and Warranties (R&W) process. This individual assists the Credit Risk Modeling Manager to ensure that Flagstar's credit risk department has appropriate models or other similar tools or templates to assist in the identification and mitigation of credit risk across the organization, as well as ensure compliance with all external and internal model related guidance. The individual is also responsible for assisting in the oversight of the quarterly ACL and R&W process working closely with the Accounting and Finance teams.Pay Range: Local Minimum Wage - $0.00 - $0.00Job Responsibilities:JOB RESPONSIBILITIES Assist in the development and perform model execution and ongoing performance monitoring activities including data management systems and processes, ensuring compliance with all internal Model Risk Management policies and other regulatory guidelines such as SR 11-7 for all credit risk owned models, including either internally developed or externally purchased models. Ongoing performance monitoring may include back-testing, sensitivity analysis, benchmarking, and override analysis.Assist in the oversight of the bank's ACL and R&W process including data preparation, model execution, preparing and presenting analysis to ACL committee and other analysis and activities as necessary, working closely with the Accounting and Finance teams as appropriate. Assist in the design and execution of ACL and R&W related controls.Ensures compliance with model governance policies and procedures as an integrated feature of all quantitative modeling and analytic activities. Performs model governance procedures including the execution of required production controls; model, data and procedure version control; and end-user computing policies and guidelines. Assist in the response to any third-party related model validation, internal audit, SOX control testing. regulatory, etc. requests.Perform data analysis in support of credit risk related activities including the development and distribution of reporting and other forms of analysis or documentation related to credit models as necessary.Uses independent judgement and discretion to make decisions regarding credit risk models and other similar tools.Analyzes and resolves problems pertaining to credit risk models and other similar tools.ADDITIONAL ACCOUNTABILITIESPerforms special projects, and additional duties and responsibilities as required.Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.JOB REQUIREMENTS Required Qualifications:Education level required: Undergraduate Degree (4 years or equivalent) Finance, Economics, Statistics, Mathematics or other advanced quantitative field.Minimum experience required: 5+ Years of experience with credit risk analytics and modeling.Preferred Qualifications:Education level preferred: Master's Degree (or Postgraduate equivalent).Experience with Moody's CreditLens, RiskCalc, CMM preferred.Job Competencies:Knowledge of TTC PD and LGD.Excel: experience developing and documenting well-structured, auditable workbooks, credit risk calculations, pivot tables, and publishable tables, charts, and graphs.Experience creating and presenting PowerPoint or similar types of presentations to executive management.Experience working in a networked Microsoft Windows end-user computing environment.Alteryx experience highly preferred.No travel requirements.Physical demands (ADA): No unusual physical exertion is involved.

About the Position:Assist customers with digital banking products, applications, services and inquiries while providing superior customer service and supporting all aspects associated with keeping digital banking moving forward.  Duties and Responsibilities:Proactively monitor and troubleshoot online Customer Service needs as it pertains to applications, enrollments, and digital banking issues via phone, email, and online Internet based systems, including social mediaEnsure documentation of issues in appropriate systems and ensure proper follow upReview inquiries for systemic issues and report to appropriate parties, following through to ensure resolutionMaintain, process, and decision Online New Account application activityAssist digital customers with flow and questions related to Online Account Creation and Online Banking services vial all communication channelsFollow Call Center protocols and manage dashboardFulfill reporting and data requests for business analysis purposesExecute relevant mass communication customer notificationsMaintain compliance with state and federal laws imposed on Financial Institutions, E-Banking and Social Media  About Crescent Bank:Crescent Bank began in 1991 as a small New Orleans based community bank. Today, Crescent Bank has a presence nation-wide and is on a mission to leverage technology to provide auto lending and savings access to consumers who may not be served by other traditional banking products.Crescent Bank prioritizes employee growth and advancement- both as employees and as individuals- through our core values and through the benefits we offer.Our Core Values include: Be a Team Player, Continuously Improve, Do the Right Thing, Put the Customer First, & Take Ownership We are proud to offer the following key benefits:·         Workplace flexibility for eligible positions·         All the insurance programs you’d expect- health, dental, vision, life, disability, + more·         Multiple types of paid time off·         Retirement program with company contribution·         Paid parental Leave·         Tuition Reimbursement·         Payroll on Demand- access your pay when you need it most.Additional Information:3-5 yrs Customer facing Banking experience, required1-2 yrs Experience using Digital Banking back office tools, preferred1-2 yeas of Call Center experienceWeb savvy with a genuine interest in all things Digital BankingBasic understanding of bug reporting/ticketing processesProficient with various computer software and programs (Microsoft Office, Word, Excel, Adobe) Equal Opportunity Employer/Veterans/Disabled 

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! Starting Pay: $16.00 per hour Job Overview: As Cash Management Services Packout Teller, you work with your team to ensure the safe and secure preparation and processing of cash and coin orders and assist with Inventory Management duties for our Loomis customers . Key Responsibilities: Prepare various currency and/or coin change orders by denomination for each customer assigned. Change orders can range anywhere from a pound to about 50 pounds of weight. Prepare Federal Reserve Bank shipments and receive FRB Deposits as requested by customers and as assigned by management. Bags can weight anywhere from a pound to about 45 pounds of weight. Add/Merge and Subtract/Pull from physical customer inventory funds. Count, accurately and efficiently, those inventories and report totals to management or Inventory Balancing teammate. Maintain First In, First Out (FIFO) in all customer inventories. Maintain physical counts, logs, FIFO, and adherence to Policy and Procedure for our Emergency Cash inventories. Prepare Emergency Cash (E-Cash) requests for our Cash In Transit (CIT) team. Provide accurate and efficient counts of all E-Cash inventories. Follow specific process to prepare contaminated deposits to ship to the Federal Reserve Bank and directed by management. Other duties as assigned by management. Primary Requirements: High school diploma or equivalent. Previous cash handling experience is preferred. Strong numerical aptitude and accuracy in processing financial transactions. Individual Skills & Competencies: Ability to read, count, add, subtract, write, and record numbers. Ability to perform simple computer data entry. Ability to use calculator by touch. Attention to detail and strong organizational skills. Problem-solving skills and ability to handle challenging situations. Demonstrate Professional and respectful behavior. Flexibility to adapt to changing priorities and customer needs. Strong ethics and a commitment to maintaining confidentiality. Essential Functions & Working Conditions: Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts. Work is performed in a room or work area within a vault with little or no exposure to outside light. Work is performed standing for the entire shift and constantly lifting or pushing bags with average weights listed above. As part of the qualification process for the Cash Management Services Pack Out Teller position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas: Lift: - 2lbs vertical lift from 36 inches to 52 inches from the floor (15X) - 25lbs vertical lift from 8 inches to 33 inches from the floor (1X) - 18lbs vertical lift from 1 inch to 36 inches from the floor (5X) - 2lbs vertical lift from 7 inches to 54 inches from the floor (17X) Lift-Carry: - 30lbs vertical lift from 8 inches to 40 inches from the floor, and horizontally transfer 10ft (1X) Push-Pull: - Horizontally transfer 90lbs of force on a sled (single, non-dominant arm), a distance of 1ft (1X) Repetitive Coupling: - Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (17X each) Benefits Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Position Title Banking Customer Advocate ILocation Work From Home United StatesJob Summary The Customer Advocate (CA) serves as the first point of contact for our customers. In this role, the CA will be responsible for supporting inbound contacts from current and prospective banking customers. Through these engagements, the CA will create detailed documentation to ensure inquiries are resolved in an accurate and satisfactory manner.In this role, you will expand on your current skill set, mastering soft-skills and becoming an expert with our Online Banking platform. From there, successful CAs will have the opportunity to transition to a Senior Customer Advocate who specializes in supporting our business customers and more complex customer interactions.Pay Range: Local Minimum Wage - $18.62 - $24.00Job Responsibilities:Customer Service:Handle a large volume of inbound customer contacts, building positive relationships while supporting and promoting the overall financial health of our current and prospective customersBe an advocate for our customers, supporting all requests for research, documentation and coordinating positive outcomes by partnering with internal business groupsMeet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and qualityDrive results and engage applicable partners on trending customer issues through internal communication tools.Follow and implement internal announcements, trainings, products, services, systems, policies & procedures, and governmental regulations impacting the banking industryHave flexibility in supporting business needs with the availability to provide additional hours and varying shifts including evenings, holidays, and weekendsJOB REQUIREMENTS Required Qualifications:High School Degree or Equivalent required; some college coursework or degree preferred2+ years of contact center experience and/or comparable Flagstar Retail Banking experienceA passion for customer service with excellent communication and program solving skillsStrong technical knowledge and adapt in navigating multiple programs and applications simultaneouslyIntermediate knowledge of MS Office SuiteA proven track record of thriving in a fast-paced customer facing environmentPreferred Qualifications:Financial Services experienceSalesforce or comparable CRM experienceExpertise with MS Office SuiteExpertise with DNA or comparable banking applicationsWorking proficiency in the Spanish languageA proven track record of exceeding performance metrics within a contact center environment