IT Salary in Los Angeles, CA

Location: REMOTESalary: $75.00 USD Hourly - $95.00 USD HourlyDescription: Our client is currently seeking a Security Architect!This is a long term w2 consulting opportunity allowing of remote work structure. Our client is a global Fortune 500 organization and will be motivated to convert this position to an FTE in the future. Security Architect 12+ month w2 contractRemote Work StructureFortune 500 client organizationSecurity: Deep understanding of security principles and frameworks such as Zero Trust, Mitre Attack Framework, NIST, CIS, PCI-DSS, etc. Architect level understanding of Information Security, Risk Management, and how it is applied to protect the confidentiality, integrity, and availability of information. Expertise in core security technologies for OnPrem and Cloud such as IAM, EDR, SIEM, Firewalls, etc. Competency in incident response and threat hunting. Understanding of attack vectors, investigation tooling, and forensics. The ability to assess a design, associated diagrams, and documentation, understand its benefits and drawbacks, then communicate how the design can be improved to maintain the confidentiality, integrity, and availability of information it processes. The ability to identify infrastructure or application security risks and propose how the identified risk can be managed. Collaborate with internal teams and respective stakeholders to understand user requirements and implement secure infrastructure capable of passing internal or external security audits. Experience with Security Frameworks such as NIST and CIS Assist in defining and maintaining security guidelines and corporate standards. Ability to establish high-level architectural and design diagrams and associated documentation. AWS: •Architect level knowledge: Ability to design a solution using AWS services that meets architecture and design best practices and provides the necessary controls to ensure information is protected. Ability to access existing solutions and identify challenges, gaps, and deficiencies with the design and propose a possible next generation architecture that prepare us for the future. Strong understanding of cloud networking including the ability to design bleeding edge networks that incorporate security boundaries to protect users and information. oComprehension of multi-tier architectures, how to incorporate data segregation, and integrate logging, monitoring, and alerting capabilities. IAC: Terraform is our tool of choice: The user should have a clear understanding and be able to deploy IAC using Terraform Best practices. The ability to establish high-quality, secure CI/CD pipelines that meet IAC scanning policy requirements. The ability to understand and execute with a shift-left mindset. The ability to identify, monitor, and resolve issues related to infrastructure. The ability to integrate security controls to ensure risks and vulnerabilities do not make it into production environments. General: Excellent organizational, communication, presentation, and interpersonal skills. Excellent architecture, and design documentation skills. Problem solving and analytical mindset. Must be adaptable, able to think strategically on their feet, understand and manage risk, and have good business acumen.Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

Location: Los Angeles, CASalary: $120,000.00 USD Annually - $155,000.00 USD AnnuallyDescription: Our client in the legal services industry is currently seeking an IT Training Coordinator. This is a full-time position with a hybrid schedule (1 day in office, 4 remote) in the LA area. This position will oversee a small team of junior trainers. You will be there to help mentor and coach them on best practices. They are looking for someone with extensive experience working within the legal industry (at least 5+ years). Eventually, this position will grow into a manager role. You will be in charge of the West Coast and APAC regions. Therefore, you'll need to be open to conducting onboarding training for the APAC region which means you'll have some off hour support. This job will have the following responsibilities: Coordinate workflows and assign tasks to the trainers and keep projects on track/ensure deadlines are metInvolved in onboarding portions of training on applications for end-usersYou'll work closely with some IT Teams so experience working with cross functional teams is required Create documentation/articles for training and automated responses to helpdesk questionsLead best practices, procedures, and policies for the team Qualifications & Requirements: Must have legal services industry experience Previous leadership roles would be great. Either managing a team directly or being a LeadExperience with IT within the legal industry. Experience with application rollouts, new feature rollouts, etc. Experience working with legal staff, attorneys, and other departments Must be okay with some off-hours work to support the APAC region Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

Location: REMOTESalary: $50.00 USD Hourly - $55.00 USD HourlyDescription: Looking for an energetic and collaborative person that has a passionate desire to be helpful and support the success of others. They need to be adept at implementing process improvements across several teams; Acts as project leader/SCRUM master in support of large, complex, and multi-functional Network Systems? Programs; tracks progress of various major projects, provides follow-ups and documents/notifies of any delays; Organize and lead small groups to resolve complex business problems Work with business customers to understand requirements and develop specifications for large-sized projects. Oversees, coordinates, participates and acts as liaison in organizational, operational, and procedural analyses to determine information input, work processes, and desired output for potential and/or updated computerization for a large number of users in support of a multi departmental or country wide applications; reviews and analyzes a variety of forms, documents, reports, data output, UAT for internal compliance tools and record-keeping requirement. MUST HAVE SKILLS (Most Important): 3+ years of Agile PM, SCRUM Master and/or Agile SAFe experience 5+ years of experience with JIRA, Rally and or Clarity PPM Experience in generating weekly reports that feed executive level communication decks and reports to share different stats about the projects. Ability to create good project reports to cater to broader group - Leadership, business stakeholders Experience in Cyber Security Compliance, Risk Assessment, Risk mitigation DESIRED SKILLS: G-suite skills (drive, sheets, doc, decks) Telecom background Information Technology Cyber Security ComplianceEDUCATION/CERTIFICATIONS: PMP Preferred Bachelor's degree or equivalent work experience. Minimum 5 years project management. Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

Job Description Summary Responsible for the planning and management of IT projects through entire life cycle, applying our and Logicalis PMO project delivery methodology and delivering the desired outcome within the parameters of the approved Statement of Work (SOW). Leads Professional Services teams in initiating, planning, and delivery of technology solutions on time, within budget, and providing exceptional customer service. Primary activities include project management, internal and external communications, project cost management, and interfacing with customer contacts, project teams, and stakeholders. Essential Duties and ResponsibilitiesDemonstrates deep understanding of project management methodologies, practices, tools, techniques and applies appropriate collaboration skills while working in a matrixed environment.• Directs, communicates, and exhibits exceptional leadership behaviors to manage effective delivery of services and processes.Conducts project planning, execution, controlling, and closing activities in accordance with Logicalis Project Management Methodology.• Oversees any third-party vendors or partners' deliverables to Logicalis in coordination with vendor PM or POC • Ability to effectively lead others in all aspects of project delivery throughout the life of a project as follows: Project Planning Accountable for development and management to a defined Project Plan with Gantt Chart, predecessors, etc. Plans will be developed leveraging input from Logicalis, Customer, and any third party subject matter experts, aligned to the Deliverables in the SOW, with Milestones and quality gates to monitor progress. Compares actual performance with planned performance, analyzes variances, and takes action as needed to maintain schedule integrity. Scope Management: Ensures planning and execution of tasks, activities, and deliverables are consistent with the requirements defined in the SOW. When new scope is introduced, leads the effort in Change Management and development of a Project Change Request.. Project Budget Management: Ensures profitability targets are met or exceeded, billing milestones are tracked and processed, and reports Earned Value throughout the life of the project to maintain visibility of the financial health of the project.. Resource Schedule Management: Creates and maintains master project plan, requesting assignment and directing the resources required for delivery of services. Communicates and coordinates any necessary adjustments when necessary. Risk/Issue Management: Applies continuous risk management protocols (identifies and documents known risks) throughout the engagement, applying appropriate mitigation strategies in partnership with project team members and stakeholders..:Communications Management: Responsible for development of a Communication Plan to define the cadence and content for project meetings, status reporting, escalation management, etc., for customers, stakeholders, and the project team. Quality Management: Ensures Deliverables are provisioned and validated in accordance with the terms of the SOW ensuring the customer has accepted and is satisfied with the services provided. • Documents and shares lessons learned to support continuous process improvement.• Possesses functional knowledge of IT Infrastructure, Cloud, and/or Managed Services technologies within the Logicalis Service Portfolio and able to effectively support Engineers in the delivery of projects assigned. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis exhibiting behaviors consistent with the organization's values.Qualifications The requirements listed below are representative of the experience, knowledge, skills, and/or abilities required to be successful in this role. Reasonable accommodations may be made to enable individuals with disabilities. Education/Experience/Technical Requirements/CertificationsEducation • Bachelor's Degree in a related field and formal Project Management TrainingExperience / Technical Requirements: • 7+ years of enterprise-level project management experience, managing complex Information Technology projects leading teams of up to 10 resources.7+ years of project management experience in IT Professional Services IT Infrastructure, Data Center, Cloud, and/or Managed Services technologies• Proficient in the use of all Microsoft Office applications including Microsoft Project, and experience working within Project or Project Portfolio or Workforce Management systems (i.e. Service Now). Certifications • Project Management Professional (PMP) strongly preferred. • CAPM, ITIL, CSM and/or technical certifications beneficial. *Logicalis at its discretion may consider a combination of education and experience requirements above if not all criteria are met, Travel Requirements Minimal. Most work can be performed remotely. Supervisory Responsibilities This job has no direct report supervisory responsibilities. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Compensation Range: $100,000 to $135,000 plus bonus

Katten is a full-service law firm with approximately 700 attorneys in locations across the United States and in London and Shanghai. Clients seeking sophisticated, high-value legal services turn to Katten for counsel locally, nationally and internationally. The firm’s core areas of practice include corporate, financial markets and funds, insolvency and restructuring, intellectual property, litigation, real estate, structured finance and securitization, transactional tax planning, private credit and private wealth. Katten represents public and private companies in numerous industries, as well as a number of government and nonprofit organizations and individuals. IT Training Manager The IT Training Manager is responsible for developing a technology training strategy for end users incorporating the most effective delivery methods available. The IT Training Manager works closely with other teams in IT to develop and deliver training and documentation for end users. The IT Training Manager is responsible for the scheduling and delivery of technology training including major upgrades and new applications. Essential duties are performed personally or through delegation/supervision of subordinates. The IT Training Manager maintains professionalism and strict confidentiality in all client and firm matters. Katten offers a hybrid work model, allowing the flexibility to work both on-site and remotely on a regular basis (KattenFlex).  This position may be located in either our Charlotte, Chicago, Dallas, Los Angeles, New York or Washington, D.C. office. Essential Duties and Responsibilities include, but may not be limited to, the following.  Other duties may be requested and/or assigned. Essential functions are primary job duties that an individual must be able to perform successfully with or without a reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assess training delivery methods and integrate effective techniques into training operations. Develop, acquire, and maintain technology training materials to support current applications used by firm. Develop and maintain new hire training curricula for both attorneys and staff. Coordinate curricula, development, and delivery of technology training with Human Resources and Attorney Development leadership. Develop “IT Tips” materials and circulate to firm personnel on a regular basis. Develop and maintain a learning management system for the firm. Abide by firm security policies and aid in development and delivery of Security Awareness Training. Develop and maintain end user documentation for IT systems. Assist in design review of new applications and application upgrades. Analyze and optimize technology training spending. Complete special projects as requested by the Director of Information Management and the Chief Information Officer. Supervisory Responsibilities Directly supervises and manages employees and is responsible for their overall direction, coordination, and evaluation.  Carries out supervisory responsibilities in accordance with the firm’s policies and applicable laws.  Responsibilities include interviewing and training; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and making recommendations for hiring, promotion, compensation, and termination. Knowledge, Skills and Abilities Bachelor’s degree and 7 or more years of technical training experience preferably in a large legal or professional services firm are required; 4 or more years of instructional design experience is preferred. A minimum of 3 years of supervisory experience is also required. Must have advanced technical knowledge and experience working with various systems and software including, but not limited to, document management systems (preferably iManage), Microsoft Office applications including Word, Excel, and PowerPoint, and various e-Learning applications. Proactive with the ability to identify, define, and analyze complex end user issues and problems and to recommend and implement solutions.  Exhibit high degree of initiative in exercising independent judgment with demonstrated troubleshooting, follow-through, and critical-thinking skills to manage multiple projects simultaneously in a fast-paced, detail-oriented, and consistently changing work environment with the ability to make decisions based upon results of research. Excellent interpersonal, verbal, and written communication skills with the ability to communicate with courtesy and diplomacy and efficiently follow written and verbal instructions. Ability to provide technical training to a diverse group of users having different levels of computer expertise including attorneys, support staff, and clients. In addition, maintain effective relationships with vendors and consultants. Excellent organizational skills including record keeping, data collection, and system information.  Ability to compile and analyze data and communicate ideas and conclusions clearly and concisely in report format, written correspondence, e‑mail, or verbally. Supervisory/managerial skills necessary to interact and communicate with subordinates, provide instruction/direction/training, determine work priorities, and coordinate the activities of a work team. Ability to occasionally retrieve and distribute technology-related items, written documentation, or office supplies weighing up to 20 pounds. Work occasionally requires more than 37.5 hours per week to perform the essential duties of the position. The annualized salary range for this position is $115,000 to $175,000.  Actual pay will be adjusted based on experience and other job-related factors permitted by law. Katten will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of Article 9 to Chapter XVIII of the Los Angeles Municipal Code. We offer an outstanding benefit package which includes: medical/dental/vision, 401k with employer contribution, parental leave, transportation fringe benefit program, back-up care option, generous paid time off policy, and long-term and short-term disability policies. Katten Muchin Rosenman LLP is an Equal Opportunity Employer/AA-M/F/SO/Disability/Veteran. See Job Description

Location: REMOTESalary: $40.00 USD Hourly - $50.00 USD HourlyDescription: Our client is currently seeking a IT Specialist 6 Day-to-Day Responsibilities/Workload Hands- on experience maintaining and managing FireMon Security Manager Base components on- premise and/or cloud ecosystem. Intermediate to expert experience providing detailed reporting, as directed, on the audit of firewall rules. Required Skills/Attributes Hands- on experience maintaining and managing FireMon Security Manager Base components on- premise and/or cloud ecosystem. Experience analyzing firewall configurations for optimal configurations, and network connectivity. Experienced producing continuous compliant and non-compliant analysis in support of Cybersecurity network security and change management best practices. Intermediate to expert experience providing detailed reporting, as directed, on the audit of firewall rules. Knowledge of with Remedy change request and reporting. A proactive platform administrator that appreciates the challenges of working in a dynamic environment. Desired Skills/Attributes As needed performs technical writing, create formal documentation (SOPs, reports, and architecture diagrams), and configure/operate the FireMon platform to provide reports of firewall rules reviewed, errors found, and devices configured and deployed in support of enterprise IT security requirements. Familiar with researching & identifying solutions in log files for different systems: Firewall or Unix/Linux System logs. Experience and demonstrated knowledge of Network Security, Firewall, Linux, vendors. Demonstrated knowledge of the OSI model, Linux file system, network security industry compliance, firewall packet handling, syslog, and intermediate level firewall administration. Experience analyzing and delivering customer facing information related to iptables, tcpdump, WireShark, NMAP, vulnerability scans. Ability to manage customer expectations and re-align those expectations around product functionality. Knowledge and documented experience with network and cybersecurity infrastructure technology. Familiarity, and experience administrating any of the following: Cisco, Palo Alto, Juniper, Checkpoint, and Fortinet products. Exposed to security posture and configuration compliance per NIST 800-53 and industry best practices for Cybersecurity network security products). Bachelor's degree and 3+ year of related experience Intermediate Linux & Firewall logs troubleshooting and analysis. Intermediate scripting knowledge (BASH, Perl, Python, PHP). Regularly produces technical reports and customer facing trend diagrams. Effective written and oral communication skills. Able to express technical concepts and operational details in relevant ways to non-technical audiences. Customer service oriented and mission focused. Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

IT System Administrator and Cloud Technology Lead6 Month Contract - part time. 20-30 hours a week from 8:00am -12:00pm pst or 9:00am - 1:00pm pst$42-55/hrSeeking a passionate, self-motivated, candidate who will partner with the Vice President of Architecture and Engineering to support internal and external users, streamline manual processes, and maintain our cloud-based platform. The ideal candidate will be experienced in the Information Technology field, with the capability to support desktop users of Windows and macOS remotely, while possessing an awareness of the modern tools that can be used to maintain, observe, and scale our cloud-based platform as we take on additional clients and grow our team.This is a remote role for employees located in the United States only, with preference given to candidates located in Los Angeles, CA or surrounding areas.Responsibilities of This Role* Providing team members and clients with daily technical support via ConnectWise ScreenConnect™.* Providing team members in Newark, NJ and Los Angeles, CA with on-site, in-person support on an as-needed basis (no more often than 2-6 times per year, arranged in advance).* Researching, ordering, configuring, and shipping out hardware and computer equipment for use by team members.* Provisioning new cloud resources and scaling-up existing cloud resources to accommodate new requirements and features.* Working closely with clients, subject matter experts, and other teams to deploy instances of business-to-business applications for use by internal and external stakeholders; provision users with appropriate access to systems; propose long-term solutions to challenging, everyday problems users face while using technology; and orchestrate large transfers of data among clients and stakeholders.* Automating technology tasks, including: deploying releases to test and production environments; provisioning user accounts and changes to roles and permissions for existing users; reporting on overall system performance and resource consumption (including disk space consumption and monthly cost); and transferring data between applications and among data centers.* Monitoring infrastructure to ensure applications are functioning properly.* Assisting engineering in triaging and resolving emergency issues.* Ensuring that systems and hardware are secure and accounted for, including: conducting periodic audits of the hardware that has been deployed on-site against asset tracking databases to ensure all company assets are present and tagged; conducting periodic audits of users and their access to systems to ensure that users have the expected level of access to systems relative to audit history; implementing and promoting a culture of security awareness and accountability across all employees who use technology within the organization.* Reporting progress daily through stand-up meetings and ticket tracking systems.* Stay up to date with emerging trends and technologies and apply them to improve our solutions.Required Experience* A minimum of 7 years of experience as a system administrator or IT leader, administering Windows 7/10/11 and later workstations, and Windows Server 2016 and later servers.* A minimum of 5 years of experience managing workloads and resources in Microsoft Azure and Microsoft 365.* A minimum of 5 years of experience creating and maintaining Docker container images and workloads.* Experience administering macOS 10.14 and later workstations.* Experience solving IT problems by writing tools and utilities in scripting languages like Bash, PowerShell, PHP, and Python.* Experience deploying, monitoring, and troubleshooting Kubernetes 1.26+ workloads.* A bachelor's degree or higher in Management of Information Systems, Network Security and Systems, Computer Science, or a related field; or, at least 10 years o

*completed 4 year degree (no exceptions) *background check requiredResponsibilities: Leads one or more project teams engaged in global initiatives across functional and regional organizations. Develops and manages all facets of the project(s) from intake through implementation and closure. Accountable for the successful implementation of the outcomes derived through the change through effective organization and leadership, business case and benefits management, risk management and issue resolution, planning and control, change management and quality management. Ensures the project adheres to all Corporate and IT policies and standards. Responsible for effectively managing the constraints of project management: Scope, Cost, Schedule. Provides technical and analytical guidance and recommendations to leadership governance bodies. Keeps current on advances and best practices in project management methodologies. Requires a University Degree and minimum of 6 years of relevant experience, or advanced degree with a minimum of 4 years relevant experience.Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $62 - $69 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.

SUMMARYSitting atop 66 acres of the Santa Monica Mountains, Berkeley Hall School is the oldest PS-8, coeducational independent school in Los Angeles. Its campus is a serene retreat from the bustle of nearby neighborhoods. The grounds embody what Berkeley Hall School offers its 240 students - a safe, supportive, and close-knit community, where each child is empowered to become a fearless scholar and conscientious citizen. Students enjoy an abundance of outdoor learning areas, in addition to robust athletic facilities and a recently designed wellness center.As important as the outdoors and face-to-face education are to Berkeley Hall, technology is also an essential - and increasingly so - area of school operations. Over the last several years, the school has invested heavily in its technology program. Last year, the school created a new position: IT manager. Reporting directly to the director of campus operations, the IT manager will play a key role in improving instructional technology, managing systems for the entire BHS community, and optimizing general operations through collaborative efforts. The IT manager will also manage an on-campus support specialist and oversee a third-party technology solutions provider, which provides engineering and back-end support. The school is looking for an IT manager willing to be hands-on and proactive with data and systems administration. Berkeley Hall is excited to onboard the new IT manager later this summer, in advance of the start of the '24-'25 school year.Ed Tech Recruiting is running the search on behalf of Berkeley Hall. Applications received by May 6 will receive priority review. For application instructions and the full job opportunity statement, please visit: www.EdTechRecruiting.com/jobs/BHSITManager IMPORTANT INFORMATIONPriority Deadline: May 6, 2024Semifinal Round: Mid-MayOn-site Final Round: Late May / Early JuneDecision Announced: Mid-JuneStart Date Window: July 1, 2024 (or later by mutual agreement)Salary Range: $90,000 to $120,000Reports to: Director of Campus OperationsClassification: Full-time, Exempt SPECIFIC DUTIESSystems Management Maintain and support the school's enterprise application systems, which includes Blackbaud's "ON suite." Identify, suggest, and implement improvement to the application system environment, including processes, functions, and database structures. Oversee and administer essential data services and functions, including: course scheduling and master calendar maintenance, report cards and transcripts, website and form integration, and student enrollment and matriculation. Interface with other departments to provide essential data services and report management.Faculty, Staff, and Student Partnership Serve as the school's technology project manager for upgrades and transitional initiatives, both school-wide and within specific departments. Oversee and evaluate the deployment and maintenance of all hardware, software, AV systems, and printing solutions. Design and deliver essential technology training for faculty, staff, students, and parents. Be a visible presence and supportive technology partner to the school community.Technology Project Management Manage the full-time support specialist, and ensure that requests for technology assistance are addressed in a timely and professional manner. In partnership with the CFO, manage the third-party technology solutions provider, which is responsible for areas such as the school's network, servers, cybersecurity, and higher-level engineering and data services. Manage the technology budget and general operations of the technology program. Perform other duties as assigned. QUALIFICATIONS AND QUALITIESQualifications and Experience Possession of a bachelor's degree from an accredited college or university, with advanced coursework in information systems or a related field desirable Experience coordinating or managing technology projects and initiatives, preferably in an educational institution Experience designing and delivering technology workshops and trainings Experience administering data systems or enterprise applications (Highly preferred Blackbaud administrator management experience) Prior experience supporting IT operations, including: security, networking, backup, disaster and recovery planning, risk management, or hardware deployment Immersion in diversity work and a commitment to fostering culturally competent trainings and work environmentsLeadership and Personal Qualities An eagerness to step away from the office and seek out colleagues across campus, in the spirit of cultivating meaningful and supportive relationships Curious, strong passion for technology, and a highly skilled problem solver Excellent budgeting skills with the ability to plan strategically and cost-effectively, as well as prioritize resources Leadership and project management skills to successfully lead large-scale change initiatives Exceptional communication skills: written, verbal, presentation, and training An understanding of the diverse technology needs of an urban, independent school A commitment to the mission and core beliefs of Berkeley Hall School Capability to lift up to 25 pounds and access hardware in hard-to-reach spaces TO APPLYFor more information please visit the following link, which contains the job opportunity statement and complete application instructions. www.EdTechRecruiting.com/jobs/BHSITManagerBerkeley Hall School provides equal employment opportunities to all qualified individuals without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Equal opportunity includes, but is not limited to, hiring, training, promotion, demotion, transfer, leaves of absence, and termination.

OverviewBaker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles and Chicago. Baker Tilly is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 145 territories, with 41,000 professionals and a combined worldwide revenue of $4.7 billion.Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.Any unsolicited resumes submitted through our website or to Baker Tilly US, LLP, employee e-mail accounts are considered property of Baker Tilly US, LLP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly US, LLP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system ResponsibilitiesUnder direct supervision from senior team members, provide service desk support and resolve problems to practitioner's satisfactionMonitor and respond quickly and effectively to requests received through the IT helpdeskTroubleshoot and resolve all problems encountered with hardware and software. Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipmentProvide desktop/laptop support including new hardware setup, imaging, and deploymentProvide minor telecom system support including mobile devices, voicemail and user programmingUtilize and maintain ticket systemsAssist with on-boarding and off-boarding of usersEnsure work station has computer, monitor, keyboard, mouse, desk phone, and any additional specialized equipment. Install, test and configure new workstation, peripheral equipment and softwareConduct technology training for new userEnsure all documented processes are followed to ensure Baker Tilly's data and assets are protectedProvide support to the Technology teamMaintain inventory of all equipment, software and software licensesConduct briefings and demonstrations for uses to enhance system productivityAssist in the development of training coursework and materialsMaintain and expand knowledge base in area of expertiseSuccessful completion of initial start-up plan, to develop a solid understanding of the organization's core technologiesAttend courses to develop and keep skills and knowledge currentComply with continuing education requirementsIncrease efficiencies, technical ability and interpersonal skillsOther dutiesSpecial projects as requested Near the office to handle any kind of onsite supportQualificationsAssociate's degree in a field such as Computer Technology or related field. Certifications such as MCP, A+, and HDI Support Center Specialist preferredMinimum of one (1) year prior experience with providing workstation supportAbility to work independently or as part of a team effectively.The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service is requiredSound written and verbal communication skills necessary to effectively interface with all levels of Firm management, practitioners, clients, and other external business contactsStrong analytical and organizational skills are necessaryA sense of urgency and a commitment to timely completion of projects. Attention to detail along with a commitment to quality and confidentialityExpereince with accounting or audit software is a plusAdditional InformationFor California, Colorado, New York and Washington: The compensation range for this role is $23.50 to $44.75 hourly. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.#LI-KK1