Customer Service Salary in Los Angeles, CA

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as Customer Service Engineer II to Pioneer breakthroughs in healthcare. For everyone. Everywhere. Our global team : We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what's possible in healthcare to help improve people's lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways. Our culture : We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers . Location: Yuma, AZ Shift: Monday through Friday 8a to 5p This is a role well suited to an ambitious professional, looking for the next step in their career. As a Customer Service Engineer II , you will be responsible for : You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare Diagnostics instrumentation (primarily Dimension and Vista Chemistry products) at customer sites with minimal supervision. You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction. You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management. You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc. Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately. This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers You have the ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately. • You have experience in testing, repairing and maintaining capital medical equipment • You have strong customer service and communication skills • You are proficient in the use of tools and service test equipment • You have experience in testing, repairing and maintaining capital medical equipment Required skills to have for the success of this role • Minimum high school diploma; technical Associates Degree or equivalent preferred. • Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting. • 5+ years experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed. Must demonstrate excellent judgment in customer relations and in managing company resources; strong competency in instrument systems technology to include mechanics, electrical, chemistry, and software technology; experience with electronics, hydraulic and pneumatic systems. At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally. Beware of Job Scams Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers Career Site . If you want to join us in transforming the way healthcare is delivered, visit our career site at https://usa.healthcare.siemens.com/careers . If you wish to find out more about the specific position before applying, please visit: https://usa.healthcare.siemens.com/about . As an equal-opportunity employer we are happy to consider applications from individuals with disabilities. Equal Employment Opportunity StatementSiemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, Click here .Pay Transparency Non-Discrimination ProvisionSiemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. 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Job Description OverviewIf you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights:Notice at Collection and Privacy Policy for California Job ApplicantsCalifornia Privacy Rights Act Request FormCalifornia CPRA Authorized Agent Designation FormResponsibilitiesMV Transportation is seeking aCustomer Service Representativewho will be responsible for a variety of clerical duties, including reconciling drivers manifests and accurate entry of data in Trapeze software, taking reservations, providing information, assist with application process, prepare eligibility letters, preparation of pre-paid tickets, assist Accounting Manager and other assigned duties. He/she must have basic Excel skills, excellent ten key skills, be attentive to detail, professional, provide superior customer service and be able to work in a team environment in a fast-paced office, and must have good communication skills.QualificationsTalentRequirements:Experience with Microsoft Word, Excel and excellent ten key skills.Attentive to details.Able to multi-task and to work under pressure to meet deadlines.Customer service experience required.Strong interpersonal skills and excellent written and oral communication skills required.Excellent attendance.Transit experience a plus.Bilingual English/Spanish a plus.Starting pay rate: $21/hourMV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

Job Title: Customer Service Representative (Insurance)Company: Help The World LLCLocation: Los Angeles, CAJob Type: Full-time/Part-timeWhy Help The World LLC?Let’s do something that really matters.We have an important mission: serving the members of the community and their families. It’s both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We’re looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special!It is all about learning and growing.Our Customer Service Representative (Insurance) role may be a new career for you. There’s a lot to learn, but the journey is mapped out and Help The World LLC is willing to invest in you! Our comprehensive training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor-led guidance will help you to support our members independently.The OpportunityAs a Customer Service Representative (Insurance), you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of our many products. You will interact with our members across multiple contact channels (i.e. inbound / outbound phone calls, email, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.What You'll Do- Facilitate the member experience by making / returning phone calls, emails, and other requests from members.- Apply developing knowledge of term life insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services.- Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions, including products and services.- Use available tools and resources to support members with some assistance.- Maintain required Life Insurance Agent license(s) and state registrations.- Identify and handle existing and emerging risks that stem from business activities and the job role.What You Have+ High School Diploma or GED equivalent+ 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience+ Ability to prioritize and multitask: including navigating through multiple business applicationsWhat Sets You Apart- Current and active life insurance license in your current state of residence/or state of hire.- Prior experience in a fast-paced contact center environment or sales.- The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.What We Offer+ Competitive commission structure and performance-based incentives.+ Ongoing training and professional development opportunities.+ Supportive and collaborative work environment.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

Location: REMOTESalary: $21.00 USD Hourly - $23.00 USD HourlyDescription: Our client is currently seeking a Financial Customer Service Representative Job Type: Contract (12 months) Location: Fully Remote (must be local to PHX, AZ)Pay Rate: Negotiable Contact: [email protected]: Cannot work with C2CSummary: The role involves facilitating processes, maintaining records, and resolving issues while ensuring compliance with regulations and policies.This job will have the following responsibilities:Answer inbound communications to service accounts, fulfill requests, or address issuesDetermine target needs and provide resolution while maintaining a high standard of serviceIdentify appropriate courses of action for more complex issues or disputesHandle standard documentation associated with daily activities, including processing, reviewing, or distributing materialsMaintain and update department records either physically or within a systemStreamline the workflow for other associates within the business unit through operational activitiesIdentify and communicate process inefficienciesReview and maintain knowledge of any laws, regulations, and policies that affect specific job dutiesUtilize product, system, or process familiarity to resolve problems and handle customer requestsQualifications & Requirements:2 years of experience in Financial Services or Operations SupportHigh School Diploma or GEDInbound call center experience Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

It's fun to work at a company where people truly believe in what they are doing!Job Description:A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services.Essential Job ResponsibilitiesMail Services includes metering, sorting, and distributing mail and accountable packages per scheduleCopy Services includes accurately producing copy, print and scan projects per written instructionsReception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional mannerHospitality Services includes coordinator and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed.Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenanceFacilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.Qualifications & RequirementsHigh School Diploma or GEDMinimum of 1 year work experience in a customer services fieldAbility to multitask with attention to detailAbility to resolve issues with professionalism and tactAbility to lift or move 40 lbs. or greaterAbility to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.Ability to walk, bend, kneel, stand or sit for an extended period of timeThe Compensation range for this role is 16.78 to 20.07 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.Click here to learn about Epiq's Benefits.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Our client, an Israeli Fintech firm is seeking a Bilingual Remote Customer Success Specialist. Can be Ideally French speaking, or other European languages. What we're looking for:We are looking for excellent Customer Success Specialist who's eager to work in a dynamic environment, has very good personal engagement skills, will never take no for an answer, are good at gathering and processing data and have the ability to improve and help grow our business globally. If you are up to the challenge, this is the job for you.The roleUse exceptional customer service and interpersonal skills to make outgoing calls regarding our platform and solution process.Responsibility for activities related to the onboarding of international entities to our platform.You will help our clients manage their business using our solution, which could include troubleshooting probing to resolve payments issues.Independent management and execution of core customer related processes involving multiple tools, automation and control.Integrating and cross-referencing data from multiple systems and sources. Conducting online research.You will continually upgrade your knowledge and skills on payments, including federal and state compliance.Working independently with other groups in the company as well as external entities, including global customers and suppliers.Contribute to ongoing process improvement, leveraging international data sources and technological solutions.RequirementsAt least one year of experience in a customer service environmentExperience in the financial services / banking industry - AdvantageIndependent, with good planning, organizational, and time management skills.High EQ, Emotional Intelligence skillsAbility to communicate with customers in a professional manner.Strong communication/interpersonal skillsAdvanced Excel skills.

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)

Samsung SDS America is currently seeking a Customer Success Manager with a passion for technology and strong customer-facing skills to join our Solution Sales Team. In this role, you will be responsible for ensuring the successful adoption, retention, and satisfaction of our enterprise customers.As a Customer Success Manager, you will build strong relationships with customers, understanding their business needs and providing strategic guidance to help them achieve their goals. You will develop account plans, identify new opportunities, and act as a trusted advisor to our customers.This position specifically supports our Federal & Healthcare team. This role is critical in ensuring that our customers in these sensitive and highly regulated industries receive exceptional support and service, tailored to their unique needs. As a Customer Success Manager, you will play a key role in guiding our clients through their digital transformation journey, ensuring the successful adoption and optimization of our solutions, and fostering long-term relationships.Check our website for more information about our EMM offerings.This is a 100% remote role that can be based anywhere in the US. The Team is based in Eastern Time Zone.Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.Responsibilities: Strategic Account Management: Build and maintain strategic relationships with key stakeholders within assigned organizations, understanding their objectives, challenges, and regulatory environments Sales Support and Project Management: Proactively identify opportunities to add value to our customers to help them achieve their goals. Conduct business reviews, identify satisfaction, identify improvements, and uncover upselling and cross-selling opportunities. Provide ad-hoc support to Sales team on different projects Customer Advocacy and Feedback Loop: Serve as the voice of the customer within Samsung SDS, providing critical feedback to internal teams to address customer requirements and advocate for customer needs. Customer Education and Support: Provide ongoing support to our customers to resolve any issues swiftly and efficiently, ensuring successful adoption and utilization of our solutions Industry Expertise: Stay updated on industry trends, regulatory changes, and technological advancements to provide insightful, consultative support to clients and internal stakeholders Performance Analysis and Reporting: Regularly analyze and report on customer health metrics, identifying areas for improvement and implementing strategies to enhance customer satisfaction and loyalty. Collaborate with internal teams to ensure operational excellenceRequirementsBachelor's Degree preferred. 4+ years of B2B SaaS experience in Customer Success or Account Management roles. Strong customer-facing and presentation skills, with the ability to engage with customers at all levels of the organization. Strong problem-solving and analytical skills, with the ability to interpret data and leverage insights to optimize customer successProven experience in time management, with the ability to prioritize tasks effectivelyStrong interpersonal and communication skills, with a focus on delivering excellent customer service.Preferred:6+ years of B2B SaaS experience in Customer Success or Account Management rolesKnowledge in mobility solutions, mobile security and enterprise mobility management. Familiarity with ServiceNowBenefitsSamsung SDSA offers a comprehensive suite of programs to support our employees:Top-notch medical, dental, vision and prescription coverageWellness programParental leave401K match and savings planFlexible spending accountsLife insurancePaid HolidaysPaid Time offAdditional benefitsSamsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.We are committed to providing reasonable accommodations to participate in the job application or interview process for candidates with disabilities. If you need assistance and/or a reasonable accommodation, please send your request to this e-mail.

Location: REMOTESalary: $15.00 USD Hourly - $18.00 USD HourlyDescription: Our client is currently seeking a Senior Representative, Customer Service Maintains direct contact with customers before and/or after the sale. Supports sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s). Works with various departments to meet maintenance services sales goals. Works with customers and/or distributors to receive accurate account of equipment failures and provides reports to management. Focus of work may be in pre-sale or post-sales or both. Pre-sale: Responds to customer inquiries to determine appropriate product literature and pricing schedules; influences production and shipping schedules; recommends price changes based on company/customer relationship; recognizes new business opportunities. Post-sale: Responds to customer inquiries (RMA, status, delivery, etc.). Resolves production scheduling and shipping or invoicing problems; determines validity of warranty claims and schedules repair resources; changes production and shipping schedules; and recognizes add-on business opportunities. This position requires knowledge that is acquired through experience, specialized education, or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job should possess a good knowledge and comprehensive understanding of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts & principles upon which the job is based. The knowledge can be acquired through a combination of job-related training and considerable on-the-job experience. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 3 or more years experience.Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com