Customer Service Salary in Kentucky, USA

PRIMARY RESPONSIBILITIES:Responds, investigates, and resolves any inbound customer requests and inquiriesUses several systems for status updates on all network ordersProvides technical assistance and support for incoming queries and issuesRecommends appropriate productPlace outbound calls to accounts to resolve items on unclean ordersManages difficult customer situations in a calm and professional mannerProactively contacts customers to follow up on customer requestsManually enter orders into the systemApplies discounts and credits on warranty claimsProvides pricing on individual and multiple ordersNotifies customers on any deviations from delivery or further commitments ahead of timeBuilds customer interest in new products (lenses, coatings) and servicesProvides information, and modifications to insurance claim orderAssists with product conversionsProvides assistance to sales, marketing, and financeAssist internal stakeholders with inquiries related to accounts, products, services, and status of ordersDocuments contacts, actions, and responses in the provided toolsActively gathers feedback and drives continuous improvement of services and processesQUALIFICATION REQUIREMENTS:High school diploma or equivalentStrong customer focus and customer service attitudeStrong verbal and written communication skillsExcellent interpersonal skills for professional interactions with customers and stakeholders from other VIS departments.Strong ability to work in a fast-paced environment and under certain time pressure, high flexibility and adaptability to changing priorities, considerable judgment and initiative to resolve any problems, make robust recommendations and/or escalate to the appropriate management levelStrong problem solving, teamwork, and time management skills3 to 5 years of either technical customer service experience and/or optical experienceWillingness and ability to catch up on customer service and/or optical skills & knowledge (depending on individual background and experience)Solid computer and Microsoft Office skills, in particular, Excel and Word

Our clients come from all walks of life and so do we! At RRD Financial we hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Come join a team that will encourage you and push you towards greatness.Benefits:• Flexible scheduling• Part-time seasonal and full time seasonal positions• No experience needed. We will train and teach you the skills you need to be confident and successful• Bonus eligible after season completion• Positions available for ages 16 and up!Requirements:• Desire to learn and help people

Join our team and live the Ollie-tude!: (Ollie's Core Values)BE A TEAM PLAYER- Associates are expected to be supportive and work together.BE CARING- How do I treat others with courtesy, dignity, and respect?BE VALUE OBSESSED- Live the "good stuff cheap" mindset.BE COMMITTED- Operate with grit, passion, tenacity, and action.BE GROWING- How do we get better every day?BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.Ollie's Associate Benefits:20% employee discountFlexible ScheduleStrong field sales career growth & talent development culture for top performers.The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency.Primary Responsibilities:Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.Accurately and efficiently operate the register, approve refunds for other associates, and assist with training new Sales Associates.Assist with receiving the truck, pricing items, merchandising product, and recovering the store.Communicate customer needs to Team Leaders when necessary.Maintain the store appearance and complete any additional responsibilities and/or duties as assignedQualifications:High School diploma or equivalent preferred6 months of prior retail experience preferredAbility to work evenings, weekends, and holidays on a regular basisA positive attitude and team player who wants to engage and serve customersPhysical Requirements:Ability to lift and carry up to 50 pounds.Ability to push and pull up to 35 pounds.Ability to stand for extended periods and work in a safe manner.Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.

Customer Service Representative, Injection MoldDanville, VAWalraven is seeking an Injection Customer Service Coordinator to join our team! Reporting to the VP of Sales, the Customer Service Coordinator is responsible for providing exemplary customer service to Walraven's customers by giving customers accurate information.What you will do:Answer customer technical product inquiriesListen and respond to customer complaintsInvoice customers based on shipmentsProcess orders placed by customersProvide quotes on products with lead timesProvide order confirmations with updated lead times with the assistance of production and logisticsNegotiate with logistics companiesCommunicate backorders or delays to customersProvide support for inside salesSkills and Qualifications:High School Diploma or GEDGreat customer service skillsFamiliar with computer and simple ERP systemPhysical Demands and Abilities:This position requires sitting and occasional standing and walking around facilityEmployee must be able to lift a minimum of 20lbsThe position also requires the use of computers and office equipment

General informationJob TitleBritish Airways Passenger Customer Service Agent - PTDateSunday, April 7, 2024StateKentuckyCityHebronBase Pay Rate:$ 18.00Full/Part TimePart TimePart Time DaysDays of the week Shift Shift Start Time Monday, Wednesday, Friday P.M. shift 05:30pmRequirements and Description Summary Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily! Responsibilities Assists passengers with ticketing/check-in, boarding and baggage pick-up. Assists passengers to resolve issues with their travel and/or delayed, lost, or damaged items. Utilizes computer software to check-in, board, and track/catalog luggage. Handles customer interaction with class in an efficient, effective, and professional manner. Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces. Basic Qualifications High School diploma or GED. Valid In-State Driver's License. Ability to pass a pre-employment drug screen. Ability to pass up to a 10-year background check. Must be at least 18 years of age. Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986. Must complete ramp and SIDA training to obtain airport authority identification security. Must be able to carry heavy items up and down jetway stairs. Must be able to be alert to moving vehicles or aircraft and use radio equipment. Benefits We provide competitive compensation i.e., a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

Position Title: Customer Service Representative Department: Retail Position Reports to: Client Service Manager Position Supervises: No Direct Reports   Position Summary: Support the company’s mission statement and sales goals by maintaining a high-level of customer service, processing daily transactions as well as identifying and utilizing cross selling opportunities. Demonstrate and implement our Trusted Advisor strategy to all internal and external customers. Duties and Responsibilities: Meet the needs of customers by providing accurate, personable, prompt and efficient processing of all transactions in accordance with Customer First. Provides exceptional service with knowledge of all retail products and services. Adhere to the Six-Step Experience guidelines with each customer interaction. Maintain a balanced drawer within Customer Service Performance Parameters. Report any discrepancies to the supervisor as necessary. Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded. Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices. Assist in resolving customer issues by responding competently and consistently to both internal and external customer requests. Recognize product and financial sales and service opportunities and refer to appropriate partners in Retail, Commercial, Wealth Management, Private Banking and First Insurance Group. Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies. Demonstrates a positive reflection of the organization in public through their actions and behaviors. Maintain and ensure compliance standards by complying with all bank policies and procedures. Coordinate service requests with other departments. Complete other duties as assigned. Education, Certification, License and Experience: High school graduate or equivalent. Previous cash handling or customer service preferred Skills and Knowledge: Excellent interpersonal, communication and organizational skills. Professional appearance, dress, and behaviors. Problem solving, critical thinking skills and time management skills Detail oriented and the ability to manage multiple initiatives in a timely manner. Ability to operate related computer applications and business equipment Engage in completing the job specific learning plan. Knowledge of CSR policies and procedures including various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each Act. Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, and reporting of suspicious activities to supervisor. Work Environment: This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms.   The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position. Premier Financial Corporation is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status. The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment. Employment is “at will” and may be terminated at any time.   Premier Bank

How many companies can say they've been in business for over 177 years?!Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!What's the role?Customer Service is the primary contact for our Eye Care Professionals, within the Zeiss network of labs. The team is the main liaison between our customers, sales and lab operations that assures information between all parties is accurate to the customer's satisfaction.Customer Service Representative, entry level, handles a very high volume of calls daily, taking orders, as well as, providing information to our customers on how their orders are progressing throughout the network. The Customer Service Representative is the customer's brand ambassador and shows responsibility and accountability by resolving basic product or service issues through clarifying the customer's complaint and following the escalation process as required Sounds Interesting? Here's what you'll do: • Manages a high volume of incoming calls for order status checks, as well as taking orders.• Performs all manual order entry functions for placing orders.• Provides accurate estimated shipping dates.• Follow-ups on customer requests, orders and/or any further issues in a timely manner.• Documents and reports pertinent customer feedback to management in timely manner.• Follows safety standards and reports any safety concerns to leadership.Do you qualify?• HSD / GED required• 3 - 5 Years proven customer service experience• Previous experience using a computer and familiarity with email and Microsoft Office Suite• Basic Keyboarding skills to include 10-keyYears & Type Preferred• Previous optical experienceKNOWLEDGE / SKILLS / ABILITIESRequired Knowledge / Skills / Abilities• Ability to multi-task, prioritize, and use time effectively.• Ability to navigate multiple systems effectively• Basic understanding of order processing throughout the network• Strong verbal and written communication skills• Possess a high degree of listening and comprehension skills• Customer orientation and ability to adapt/respond to different types of personalities• Demonstrate a high degree of customer focus and a positive customer service attitude• Willingness and ability to learn optical skills and knowledgePreferred Knowledge / Skills / Abilities Working Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.We have amazing benefits to support you as an employee at ZEISS!MedicalVisionDental401k MatchingEmployee Assistance ProgramsVacation and sick payThe list goes on!Position Type/Expected Hours of WorkThis is a full-time position.The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.This position is also eligible for a performance bonus. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.ZEISS is an EEO/AA/M/F/Disabled Veteran EmployerYour ZEISS Recruiting Team:Christina Choing

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)

Atlas Bolt & Screw Company LLCCome join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.Position Summary: Builds rapport and serves customers by providing product and service information; accurately processes customer orders in a timely manner; and resolves product and service problems by performing the following duties:Essential Duties and Responsibilities:Assist customers by phone or in person; build a rapport with customers through friendly, engaging communication.Enter orders into computer system; check stock; complete paperwork to fill order.Track orders and update customers to ensure good customer service.Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Attract potential customers by answering product and service questions; suggesting information about other products and services.Process and get approvals for customer adjustments.Communicate with Sales Executives on current status of accounts and potential expansion of customer's business.Perform clerical duties when needed (including some purchasing).Other duties as assigned.Qualifications Associate's Degree or equivalent, OR 2+ years of related experience.Excellent verbal communication skills and telephone manner.Ability to resolve conflict.Experience working with customer support.Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], and please be sure to include the title and the location of the position for which you are applying.

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands-and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.Role : Customer Service , Billing representative.Location: Danville, ILType: Fulltime (Onsite) As a pivotal member of our team, you will play a crucial role in billing pharmacy claims via paper or electronically. Your primary responsibility will involve working with various departments to obtain the information needed for billing and ensuring the billings are done by paper or electronic. This will include printing, mailing, and attaching documents as needed.ResponsibilitiesCreate paper billings as required for payors on UCF, HCFA, or plan specific billing forms based on plan set up.Print the billing forms and attach documentation if required.Bill claims electronically using the pharmacy system or website if the plan allows.Review the rejected claims from submissions to determine corrective action.Update the pharmacy receivable system based on billings and perform plan transfers including adjustments as needed.Reprocess claims that need billed to different plans; reverse original billing and update the receivable system with the appropriate accounting entries.Maintain compliance with state and federal billing requirements.Work on special projects as assigned based on client business needs.Qualifications we seek in you!Minimum Qualificationsschool diploma or equivalent required.experience in customer service.computer and keyboarding skillsin English (verbal and written).communication skills (verbal and written) and can effectively communicate complex information to customers.attention to detail and organizational skills.to multitask, prioritize tasks, and work efficiently in a fast-paced environment.Preferred Qualifications/ Skillsof Microsoft applications (Excel, Word, etc.)of Medical insurance/billing terminologyto upholding security measures and compliance standards.