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Customer Service Salary in Jersey City, NJ

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Customer Service Salary in Jersey City, NJ

700 $ Average monthly salary

Average salary in branch "Customer Service" in the last 12 months in Jersey City

Currency: USD Year: 2024
The bar chart shows the change in the average wages in Jersey City.

Popular professions rating in the category "Customer Service in Jersey City" in 2024 year

Currency: USD
Bilingual Customer Service Representative is the most popular profession in Jersey City in the category Customer Service. According to our Site the number of vacancies is 1. The average salary of the profession of Bilingual Customer Service Representative is 700 usd

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Home Study & Post Release Services Caseworker (Level 2)
Church World Service, Inc., Jersey City
OverviewReports to:SupervisorLocation/ Work Arrangement:Jersey City, NJSalary Minimum:$52,800 Salary Maximum:$66,000 About CWSImagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.PurposeThe Home Study and Post Release Services Caseworker (HS and PRS Caseworker) in Jersey City, NJ will provide collaborative home study services to Unaccompanied Immigrant Children's sponsors to support the safe and timely release of Unaccompanied Children (UC) from Federal care. In addition, the HS and PRS Caseworker will provide therapeutic, strengths-based, and culturally and linguistically appropriate case management services to children post release from Federal care in the community where their sponsor resides. Caseworkers will conduct outreach and education to community service providers to supplement existing services that do not adequately address unique needs of immigrant children.ResponsibilitiesHome StudyConduct in-person home visits to interview and provide psychoeducation to Sponsors.Complete reports within 10 days of receiving Home Study referral with assessment information and findings.Post Release ServicesConduct in-person home visits with children and sponsors post-release from federal care.Conduct child centered needs assessments.Develop individualized strength-based goal-oriented service plans.Coordinate referrals in relevant service need areas such as legal, education, medical, mental health; Support immigrant children and sponsor with enrollment and access of services in community.Provide psychoeducation to children and Sponsor on relevant topics.Support children and sponsor to cope with family reunification stressors.Monitor progress of goal completion.Monitor the safety and well-being of children including but not limited to indications of trafficking and abuse and neglect.Serve as a mandated reporter and work with child welfare as needed.Network and develop partnerships within the local community to educate providers on children's needs and to reinforce/increase partnerships in relevant areas.Write case notes; enter data; complete reports in a time sensitive manner.Other duties as assigned.QualificationsExperienceAt least 1 year of experience working with children and youth, family reunification/preservation, and or foster care/child welfare and previous work experience and interest working with foreign born populations is required.Ability to provide trauma-informed psychosocial education and case management is required.SkillsDemonstrated skills in customer service, communication, and ability to engage children and families by phone and online platforms.Demonstrated ability to establish and maintain effective working relationships with a variety of individuals.Schedule and manage workloads to meet deadlines.Manage time effectively and prioritize tasks.Ability to use Microsoft applications and client databases.Superior written and verbal communication skills.Ability to work in a multi-cultural environment required.Commitment to diversity, equity, and inclusion and willingness to support CWS' Platform on Racial Justice as a CWS employee required.Education & CertificationsMinimum education of a bachelor's degree in social work (BSW) or an equivalent degree in education, psychology, sociology, or other behavioral science.Special RequirementsSpanish fluency (verbal and written) requiredValid Driver's licensePersonal vehicle and insuranceWilling to travel locally and long distance (by car and plane) to visit clients in their home and the communityIf remote, must have access to reliable internet and proximity to airport for travel as assignedProgram requires FBI background check, child abuse/neglect check, Motor Vehicle Records check and Prison Rape Elimination Act checkStandard work hours with occasional evening/weekend availability as assignedBenefitsCWS offers a competitive benefits package that includes:- 403 (b) Retirement Plan- Medical, Dental and Vision Insurance- Generous Paid TimeOff (21 Paid Days Off;27 Days after 2Years)- 14OfficialHolidays- Sick Time Off (12 Accrued monthly)- Life Insurance and AD&D- Long Term and Short-Term Disability- Employee Assistance Program (EAP)- Health Savings Account- Flexible Spending Accounts- Commuter Benefits
Intern - Church World Service Housing Team - Jersey City
Church World Service, Inc., Jersey City
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Asset Protection Service Representative - Hudson
Old Navy, Jersey City
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Commercial Auto Claims Examiner
Genesis Resources, Jersey City
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Super Micro Computer Inc, Jersey City
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Service Supervisor - Jersey City
PSEG, Jersey City, New Jersey, United States
**Requisition** : 78218 **PSEG Company:** Public Service Electric & Gas Co. **Salary Range** : $ 88,400 - $ 140,000 **Incentive** : PIP 10% **Work Location Category** : Onsite PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states. 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Work location may vary based on business needs. **Job Responsibilities** + Assure customer satisfaction for residential and small industrial and commercial customers; includes interaction with municipalities, government agencies/officials on behalf of PSE&G. + Maintain performance records to ensure proper productivity and quality of work. + Ensure technical development of Appliance Service Associates. Train, appraise and evaluate work performance. Provide technical expertise for supervised employees as required. + As required, coach and counsel employees and resolve employee and industrial relations matters. + Assure work practices are safe and quality-driven. + Perform economic/productivity evaluations of work practices. + Ensure follow-up and customer contact on BPU/Executive inquiries. + As Appliance Service is a 24/7 operation, you must be willing to respond outside of normal working hours. 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Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer. PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals. As an employee of PSEG you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations. For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result. PSEG employees must apply for jobs internally through emPower which can be accessed through sharepoint.pseg.com (https://sharepoint.pseg.com/Pages/Home.aspx) by clicking on the emPower icon, then selecting careers. This site (PSEG Careers and Job Openings (https://corporate.pseg.com/careers) ) is strictly for candidates who are not currently PSEG employees, with the exception of PSEG employees who do not have company email addresses. PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email [email protected]. If you need to request a reasonable accommodation to perform the essential functions of the job, email [email protected] . Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision. **ADDITIONAL EEO/AA INFORMATION** _(Click link below)_ Know your Rights: Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) Pay Transparency Nondiscrimination Provision Diversity at PSEG: Equal Opportunity Employer PSEG is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. PSEG's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. Need to request an accommodation? If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision. PSEG is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.