Analyst Salary in Irving, TX

Location: Irving, TXSalary: NegotiableDescription: Targeted Years of Experience: 5-7 years This position is responsible for Implementing strategies for the Global Supply Chain Systems Team. In this role you will be responsible for leading Strategic Projects, creating, designing, and conceptualizing Strategic initiatives and programs that focus on process re-design and advancement of the various system capabilities within the Global Supply Chain, third party logistics vendors (3PL) and Company's legacy systems. You will liaison between business partners and internal/external systems contacts and foster collaboration. A successful candidate will need to create and innovate ideas that support corporate objectives, financial targets, and timeliness across the supply chain in the areas of planning, forward & reverse inventory & 3PL vendor management, wireless and/or wireline customer fulfilment and distribution centres. This position has responsibility for project managing several strategic projects and programs simultaneously across the various process and systems work streams, driving strategies to align process and systems strategies with impacted (internal/external) teams. Strong focus on requirements gathering, testing, implementation, and production validation of highly visible / high impact strategic programs. This position leads, champions, develops, influences, and fosters key relationships that are critical to the success of the Global Supply Chain's strategic and transformational initiatives. Candidate must have excellent interpersonal skills, experience influencing peers, vendors, subject matter experts and executives within his/her own organization, as well as outside the organization. Preferred experience collaborating with Supply Chain planning and operations, Finance, Retail, Product Marketing, Engineering, Sourcing and Network teams. This position has no direct reporting resources but will be responsible for leading members on project teams. Responsibilities: • Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats. • Designs new computer programs by analysing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications. • Improves systems by studying current practices, designing modifications. • Recommends controls by identifying problems, writing improved procedures. • Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget. • Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions. • Maintains system protocols by writing and updating procedures. • Provides references for users by writing and maintaining user documentation; providing help desk support; training users. • Maintains user confidence and protects operations by keeping information confidential. • Prepares technical reports by collecting, analysing, and summarizing information and trends. • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench-marking state-of-the-art practices; participating in professional societies. • Contributes to team effort by accomplishing related results as needed. • Has knowledge of commonly used concepts, practices, and procedures within a particular field. MUST HAVE SKILLS (Most Important): - Hands on experience on SAP SD/IM/LE module: (2+ years) specialization on supporting SD/IM/LE processes. - Hands on experience on supporting in production environment including, order creating thru interfacing systems, Idoc monitoring and error analysis, outputs, query building, table look up, serialization, goods movements, Delivery monitoring and Reconciliation etc. - Experience reading, editing functional spec documents, testing processes end to end. - Experience on working with cross functional teams, development teams on requirements validation, testing coordination and test data setup. - Should have exposure developing of new reports with various options of uploading /downloading like workstation download, logical destination, FTP, EDI etc. - Should have experience on monitoring tools, JIRA, and other defects managements tools. EDUCATION/CERTIFICATIONS: • Strong knowledge of System analysis and Workflow Management. • Possible Certifications: Certified Business Analysis Professional (CBAP) PMI- Project Management Professional (PMI-PMP) PMI- Professional in Business Analysis (PMI-PBA) Certification of Competency in Business Analysis (CCBA) • Degree in computer science, information technology (IT) or a comparable discipline highly preferred. Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.Job SummaryThe Analyst III, Technology Services will be responsible for executing application maintenance and configuration, documenting and improving processes, and/or performing support activities for Technology Services. They will play a pivotal role in identifying process, tool, and measurement opportunities to improve the team’s service, as well as train technology and business users on how to engage to improve the user experience.Job DescriptionKey AccountabilitiesPerform daily operational activities and measure process quality and compliance. Provide analysis and configuration support for applications as needed. Identify and evaluate opportunities for automation and continuous improvement of ITIL-aligned processes. Implement and execute processes that reduce manual intervention for the team. Lead efforts to reduce the team ticket queue and drive issues to resolution.  Partner with business users, process owners, architecture and development teams to ensure effective application use. Coordinate, track, and communicate status of initiatives and application upgrades. Develop positive working relationships with technology teams, business teams, and vendors in order to promote alignment between functions.Contribute to the design and measurement of metrics.Drive the creation of and/or updates to documentation.Understand the value drivers for Vistra to identify and deliver innovative value creation ideas. Support and train the TS and end user community and assist with the adoption and communication of TS processes. Education, Experience, & Skill Requirements1-2 years professional experience in a technology or business fieldProfessional certifications a plus (e.g., ITIL, CSM, AWS)Demonstrated ability to be trustworthy and dependableAbility to identify, evaluate, and implement opportunities for automation and continuous improvement of ITIL-aligned processes. Proficient at creating and updating process documentation. Ability to learn quickly, be self-motivated to improve knowledge and tackle new challenges Proficient organizational skills, communication skills, and attention to detail requiredMust be comfortable creating team and management communications and presenting to and interacting with managersMust demonstrate an energetic, hands-on, enthusiastic, results-oriented approach as a team player, capable of adding significant value to the existing team.Key MetricsProcess complianceAgile delivery proficiencySystem availability for applications Ticket volumes and trending.#LI-Hybrid#LI-ND1Involved in Data Stewardship and/or Data Governance function.Participated in Data Governance and Protection program. Capture and remediate data protection defects associated with various data classifications, such as SPI.Understands how to support and guide Data Owners and Data Steward to remediate Data Protection defects is requiredJob FamilyInformation TechnologyCompanyVistra Corporate Services CompanyLocationsIrving, TexasTexasWe are a company of people committed to:  Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication.  If this describes you, then apply today!If you currently work for Vistra or its subsidiaries, please apply via the internal career site. It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws. If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at [email protected] to make a request.

Our client in the Irving area is seeking a AR Analyst to join their AR team! The AR Analyst will have experience in the following: Oversee and monitor commercial AR portfolioPerform collections on past due accountsResearch and resolve aged AR accountsInvestigate short pays and deductions issuesPost payments and resolve misapplied paymentsProficiency in MS Excel (pivot tables, vlooksups) are a plusBeacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™

DescriptionSummary:The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks.Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations.Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts.Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice.Adhere to organization standards for system configuration and change control.Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.Collaborate and develop strong relationships with end user communities, customers and business partners.Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes.Coordinates code changes with appropriate vendor related to financial and business application issues.Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues.Share industry best practices from vendors with Operational Leaders.Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable.Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution.Follows strict change management processes ensuring proper approval, testing, and validation of system changes.Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership.Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments.Proactively and independently troubleshoot and resolve moderate incidents and requests without direction.Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables.Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications.Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned.Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department.Escalates when SLAs are breached or appropriate vendor action is not occurring.May be required to travel to perform duties.May be required to work long hours during critical problems and on-call rotation.Assist in preparation and conducting of continuing formal or informal training session for users and co-workers.Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues.Performs other duties as assigned.Requirements:Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems.Ability to present complex data in meaningful method, i.e., charts, graphsAbility to adjust to and implement changeProblem Solving skillsMultitasking skillsWork as a team memberProficient in Microsoft applications including Word, Excel, and PowerPointExcellent customer service skillsHighly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and educationStrong organizational skills in managing multiple priorities3+ Years of experience2+ years within healthcare, business, or information systemsSolves moderate incidents without directionDevelops new functionality for requests with little directionWorks in a team setting, sharing information and assisting other junior level team membersPossesses detailed healthcare knowledge and systems expertiseMakes decisions regarding own work on primarily routine casesWorks under minimal supervision, uses independent judgment requiring analysis of variable factorsCollaborates with senior team members to develop approaches and solutionsMentors and may train team members within own functional or applicationAssociated certifications on area of focus, preferredFor Epic Analysts:Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date)Certifications or Proficiencies must stay current by maintaining new version trainingWork Type: Full Time

DescriptionSummary:The Application System Analyst I serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst I will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst I must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements.Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Communicates interdependencies with project leadership to proactively ensure quality and interoperability of design, configuration.Applies basic understanding of information technology, including systems, applications, operations, and support. Utilizes application training, application web site and application resource materials regularly and effectively.Cleary understands customer needs and expectations. Accurately documents business processes and workflows; communicates these with project team and stakeholders. Maintains a working level understanding of assigned department operations, processes, and environment.Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.Performs basic process and requirement analysis, including process mapping though current flow charts, documents, requirement elicitation, and specification gathering in support of root cause problem solving and negotiating creative solutions. In addition, using current and projected data, provides recommendations in assigned application. Responsible for completing basic gap analysis, and providing recommendations.Consistently follows up with end users. Able to ask the right questions to obtain understanding of end user issues and needs. Seeks information from others when end user issues appear to pose significant risks.Demonstrates decision making based on facts (vs assumptions); Routinely researches multiple avenues to identify viable options. Contributes to strategy discussions by identifying options with associated pros and cons with team members.Adhere to organization standards for system configuration and change control.Demonstrates core technical proficiency in application. Able to independently design and configure application. Has a basic understanding of and performs fact/data gathering and analysis with limited direction. Designs basic workflows. Begins to demonstrate mastery of at least one application.Collaborate and develop strong relationships with end user communities, customers and business partners.Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes.Coordinates code changes with appropriate vendor related to financial and business application issues.Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues.Share industry best practices from vendors with Operational Leaders.Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable.Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution.Follows strict change management processes ensuring proper approval, testing, and validation of system changes.Written documentation requires minimal to no edits, has the confidence of the requestors and project team.Associate is able to recognize he/her skills, habits, work ethic, and behaviors and use them to manage his/her work. Associate is able to receive and process constructive feedback and affect adjustments to his/her skills, habits, work ethics or behaviors in a positive way.Proactively and independently troubleshoot and resolve minor incidents and requests.Completes task with attention to detail and high level of quality. Performs self-review process prior to completion. Design configuration require minimal additional QA by peer or lead analyst.Manages low to medium complexity projects/requests. Collaborates with team members as needed.Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned.Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department.Ensures vendors meet agreed upon SLAs and follow processes.May be required to travel to perform duties.May be required to work additional hours as needed during critical problems.Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues.Performs other duties as assigned.Requirements:Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems.Ability to present complex data in meaningful method, i.e., charts, graphsAbility to adjust to and implement changeProblem Solving skillsMultitasking skillsWork as a team memberProficient in Microsoft applications including Word, Excel, and PowerPointExcellent customer service skillsHighly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and educationStrong organizational skills in managing multiple priorities1+ Years of experience within healthcare, business, or information systems disciplineSolves minor to moderate incidents with directionDevelops new functionality for requests with directionAssociated certifications on area of focus, preferredFor Epic Analysts:Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date)Certifications or Proficiencies must stay current by maintaining new version trainingWork Type:Full TimeWork Type: Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.

DescriptionSummary:The Application System Analyst I serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst I will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst I must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements.Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Communicates interdependencies with project leadership to proactively ensure quality and interoperability of design, configuration.Applies basic understanding of information technology, including systems, applications, operations, and support. Utilizes application training, application web site and application resource materials regularly and effectively.Cleary understands customer needs and expectations. Accurately documents business processes and workflows; communicates these with project team and stakeholders. Maintains a working level understanding of assigned department operations, processes, and environment.Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.Performs basic process and requirement analysis, including process mapping though current flow charts, documents, requirement elicitation, and specification gathering in support of root cause problem solving and negotiating creative solutions. In addition, using current and projected data, provides recommendations in assigned application. Responsible for completing basic gap analysis, and providing recommendations.Consistently follows up with end users. Able to ask the right questions to obtain understanding of end user issues and needs. Seeks information from others when end user issues appear to pose significant risks.Demonstrates decision making based on facts (vs assumptions); Routinely researches multiple avenues to identify viable options. Contributes to strategy discussions by identifying options with associated pros and cons with team members.Adhere to organization standards for system configuration and change control.Demonstrates core technical proficiency in application. Able to independently design and configure application. Has a basic understanding of and performs fact/data gathering and analysis with limited direction. Designs basic workflows. Begins to demonstrate mastery of at least one application.Collaborate and develop strong relationships with end user communities, customers and business partners.Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes.Coordinates code changes with appropriate vendor related to financial and business application issues.Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues.Share industry best practices from vendors with Operational Leaders.Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable.Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution.Follows strict change management processes ensuring proper approval, testing, and validation of system changes.Written documentation requires minimal to no edits, has the confidence of the requestors and project team.Associate is able to recognize he/her skills, habits, work ethic, and behaviors and use them to manage his/her work. Associate is able to receive and process constructive feedback and affect adjustments to his/her skills, habits, work ethics or behaviors in a positive way.Proactively and independently troubleshoot and resolve minor incidents and requests.Completes task with attention to detail and high level of quality. Performs self-review process prior to completion. Design configuration require minimal additional QA by peer or lead analyst.Manages low to medium complexity projects/requests. Collaborates with team members as needed.Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned.Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department.Ensures vendors meet agreed upon SLAs and follow processes.May be required to travel to perform duties.May be required to work additional hours as needed during critical problems.Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues.Performs other duties as assigned.Requirements:Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphsAbility to adjust to and implement changeProblem Solving skillsMultitasking skillsWork as a team memberProficient in Microsoft applications including Word, Excel, and PowerPointExcellent customer service skillsHighly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and educationStrong organizational skills in managing multiple priorities1+ Years of experience within healthcare, business, or information systems disciplineSolves minor to moderate incidents with directionDevelops new functionality for requests with directionAssociated certifications on area of focus, preferredFor Epic Analysts:Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date)Certifications or Proficiencies must stay current by maintaining new version trainingWork Type: Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.

DescriptionSummary:The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.Responsibilities:Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements.Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks.Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations.Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts.Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice.Adhere to organization standards for system configuration and change control.Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.Collaborate and develop strong relationships with end user communities, customers and business partners.Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes.Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues.Share industry best practices from vendors with Operational Leaders.Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable.Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution.Follows strict change management processes ensuring proper approval, testing, and validation of system changes.Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership.Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments.Proactively and independently troubleshoot and resolve moderate incidents and requests without direction.Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables.Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned.Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department.Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties.May be required to work additional hours as needed during critical problems.Assist in preparation and conducting of continuing formal or informal training session for users and co-workers.Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues.Performs other duties as assigned.Requirements:Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphsAbility to adjust to and implement changeProblem Solving skillsMultitasking skillsWork as a team memberProficient in Microsoft applications including Word, Excel, and PowerPointExcellent customer service skillsHighly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and educationStrong organizational skills in managing multiple priorities3+ Years of experience2+ years within healthcare, business, or information systemsSolves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine casesWorks under minimal supervision, uses independent judgment requiring analysis of variable factorsCollaborates with senior team members to develop approaches and solutionsMentors and may train team members within own functional or applicationAssociated certifications on area of focus, preferredFor Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date)Certifications or Proficiencies must stay current by maintaining new version trainingWork Type: Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.Job SummaryThe Sr. Analyst, Offer Strategy and Campaign Analytics will play an active role to deliver product mix and margin targets for TXU Energy. As part of the broader pricing and margin management team, the Sr. Analyst has responsibility for delivering optimized margin outcomes in accordance with customer growth and financial goals, analyzing campaign performance and providing actionable insights, leading improvements to business processes and facilitating the creation of appropriate reporting.Job DescriptionOverviewThe Sr. Analyst, Offer Strategy and Campaign Analytics will play an active role to deliver product mix and margin targets for TXU Energy.  As part of the broader pricing and margin management team, the Sr. Analyst has responsibility for delivering optimized margin outcomes in accordance with customer growth and financial goals, analyzing campaign performance and providing actionable insights, leading improvements to business processes and facilitating the creation of appropriate reporting.Responsibilities Conduct economic, financial, competitive, and pricing analysisAssist in evaluating residential offer strategy by performing detailed analysis on channel performance, pricing, and sales mixLead enhancement of go-to market planning models that help execute / launch campaigns; must be comfortable dealing with large quantities of data in Excel, Tableau, and / or SAS / PythonProactively monitor and manage the margins of new and existing customers while supporting company efforts to minimize customer lossesConduct ad hoc reporting and analysis to drive critical time sensitive business decisionsProactively analyze markets and identify market segments where the company's position could be improvedConduct variance analysis on sales mix and margin performance at the channel and program level; assist in presenting results, key observations, implications, and recommendations to mid and senior managementCollaborate with sales and marketing channels to identify performance improvement opportunities and design effective tools and tactics to improve performanceSupport monthly and annual planning / forecasting processLeverage knowledge of project management principles to partner with project management office and ensure prices are executed by all channels and programs on time and defect freeExhibit a high level of morale and open communication, promoting transparency across the organization regarding offer strategy decisionsActively participate in cross-functional teams, providing analysis expertise, offering original perspectives, and challenging the conventional view to better align decision making with changing market environmentsProvide support on an as needed basis to Campaign Management and Marketing teams to drive marketing and channel plan developmentRequirements4+ years of work experience in a quantitative business functionSolid understanding of financial modelingKnowledge and experience with customer facing and project coordination/management methods preferredExperience with a telecom, broadband, subscription television or retail power company is a strong plusPreference given to experience that includes portfolio performance management and go-to market strategies, pricing strategies and tactics, and/or a holistic view of cross functional roles and dependencies#LI-JC1Job FamilyMarketingCompanyTXU Retail Services CompanyLocationsIrving, TexasTexasWe are a company of people committed to:  Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication.  If this describes you, then apply today!If you currently work for Vistra or its subsidiaries, please apply via the internal career site. It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws. If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at [email protected] to make a request.

Innova solutions is hiring for an Information Security Analyst. Title: Information Security Analyst Locations: Irving, TX Charlotte, NC Chandler, AZ Minneapolis, MN (Hybrid), (3 days onsite/2 wfh) Duration: 12+ Months Contract Position Type: Contract Required Qualifications: 4 years of Information Security Analysis experience Details: Successful candidates should have strong experience in Business Continuity Planning processes and background in Cyber Resiliency activities. JIRA, Kanban boards & Agile experience is required. The ideal candidate should have excellent communication skills the ability to manage multiple parallel deliverables to completion within deadlines and experience with communicating progress to senior leadership. Resources will need to obtain buy-in from application teams to engage and prioritize work and should have a very strong technical knowledge with respect to tech stack/application architecture. Helping to engage the applications and planning some clean re-build or bare metal restore events. An application gets affected by a bad actor and recovery environment/back up environment is impacted so the plan would be to rebuild the application from scratch and doing this with the critical applications first. PAY RANGE AND BENEFITS: Pay Range*: $55-$60per hour. *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits(based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognition's: One of the Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022) ClearlyRated® Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS Website: https://www.innovasolutions.com/ Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Hi, I'm Juhi Banerjee, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.We are looking for a Product Support Analyst who will: You will report to the Senior Manager of the Service Desk and be responsible for facilitating the initial call from external customer inquiries or incidents.Responsible for answering questions, creating initial tickets, and performing incident resolution.You will be in direct contact with the customer and serve as an integral part of the CSG International Service Desk. Serves as the initial point of contact for external customer inquiries or incidents. May enlist analyst II/III on certain call types to help troubleshoot and resolve incidents, which could include ownership transfer.Answers questions on lower complexity external call types; resolves requests and basic issues on initial calls.Maintains contact with the customer on incidents retained by the analyst, communicating status and resolution to ensure customer satisfaction.Gathers incident details and records those details in the tracking system - including incident description and customer information, the component of the product or service affected business impacts, workflow, and subsequent severity level.Escalates customer incidents when unable to resolve within the service desk.Assists internal teams and resources to troubleshoot and identify incident resolution.Capture and record initial triage information required by teams to research.Upon resolution, coordinate with the customer to validate service restoration.The shift would be on Monday, Tuesday, Friday from 8:00am CT to 7:00pm CT and Saturday from 7:00am CT to 6:00pm CT.Is this opportunity right for you? We are looking for candidates with: High School Diploma or GEDProficiency in English in a business environment.1-2 years of experience in customer service environmentAbility to anticipate issues and provide technical solutions for current and new internal application launches.Strong problem-solving skills sound judgment and decision-making abilityAbility to interpret and translate technical terminology.Ability to write clear and concise updates and correspondence.Possess strong written and verbal communication skills.Ability to present information and respond to questions to a variety of levels - both internally and externallyAbility to maintain ownership of all issues until resolution and knowledge of when to communicate escalation of issues.Ability to handle all user interactions in a professional, courteous manner.Ability to respond effectively to the most sensitive inquiries or complaints.Ability to coordinate with second-level teams to provide issue resolution.Ability to plan and organize work effectively under critical time constraints.Ability to understand and apply CSG standardized instructions.Effectively utilizes the knowledge base, documentation, and tools to assist in first-call resolution of issues.Ability to resolve basic call types with the use of existing tools and minimal assistance.Ability to use a personal computer. Proficiency with other Microsoft Office applicationsOur Guiding Principles: Impact Always help and empower others, whether they're colleagues or customers. When our employees set their minds to something, great things happen.Integrity Do what's right for our customers and our people while being authentic. We treat everyone with trust and respect-that's just who we are.Inspiration Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.CSGer Perks & Benefits:Work from Home, in-office, or hybrid.Paid Vacation, 2 days of Volunteer Time Off per Year, and Holiday Time OffImmediately vested 5.5% 401(k) matchAnd so much more!View More Benefits If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.Our Story CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use, and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.#LI-RemotePosition Pay Range:This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.$17.62-$28.19This role is eligible for a bonus opportunity.Location(s):United States Remote