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Housekeeper (Part-Time) - Doubletree By Hilton Cedar Rapids
Hilton Global, Cedar Rapids
The DoubleTree by Hilton Hotel Cedar Rapids Convention Complex conveniently located in downtown Cedar Rapids, Iowa, is looking for a Part -Time Housekeeper to join their team. The ideal candidate will have great time management skills, excellent attention to detail and a great approach to teamwork. The position is paying $15.00per hour.You will have flexibility to work part-time across both weekdays and weekends with shift patterns as follows: 8:00 a.m. to 4:30 p.m. Monday through Friday 9:00 a.m. to 5:30 p.m. Saturdays & Sundays Here are some perks you can enjoy when joining our team: • Access to your pay when you need it through DailyPay • Career growth & development • The Go Hilton travel discount program • Competitive wellness benefits • Team Member Resource Groups • Recognition and rewards programs • And so much more!What will I be doing?Cleans and stocks assigned rooms/suites to meet established cleanliness and quality standards. Makes beds, cleans rooms (bathroom, bedroom, sitting room, etc.), dusts, vacuums, washes windows/tracks, reports maintenance deficiencies and removes dirty linens, towels and used amenities from rooms/suites. Checks and stocks supply cart.What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Equestrian Center - Event Staff (Part-time)
Kirkwood Community College, Cedar Rapids
JOB GOAL:To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions.Sunday and Monday working days will be paid $2.00 more/hour.GENERAL JOB SUMMARY: Responsible for preparing and staffing the facility for weekend horse shows and events. Duties include customer interaction and service, facility cleaning and setup, staffing events, cleaning horse stalls, light maintenance work and setting up portable stalls. The ability to operate utility vehicles, tractors and forklifts is not necessary but is beneficial. UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.Collaborate with Mutual Accountability- working together with a willingness to take ownership and accountability for our actions. Champion Service- anticipating needs and creating a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influence.DUTIES/RESPONSIBILITIES:Prepare facility for events.Clean stalls and arenas after events.Provide prompt, courteous service while responding to customers' needs effectively.Set up portable stalls as needed.Staff events.Ensure a clean and safe environment for animals, staff, and customers and communicate concerns to supervisors.Regular and consistent attendance at work.Perform other related work duties as assigned. PERFORMANCE EXPECTATIONS:Interact well with a wide variety of customers.Must be able to work effectively in an environment where work interruptions occur frequently.Exceptional customer service skills with a team-oriented positive attitude.Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. Adhere to the College policies and procedures and may require working some evenings and weekend hours as assigned to accommodate events. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION:Position involves working in a variety of surroundings and environments. Occasional (10-33%) stooping, kneeling, crouching, crawling, reaching, sitting, pulling, grasping, climbing, balancing, traveling. Frequent (34-66%) walking, lifting up to 40 lbs, talking, hearing, and repetitive motion. Constant (67-100%) standing. Persons working in this position will be subject to atmospheric conditions that may affect the respiratory system or the skin; fumes, odors, dust, mists, gases, or poor ventilation.MINIMUM QUALIFICATIONS:Good customer service and people skills are required. Willingness to learn to operate a tractor, skid steer, and forklift. Must be able to lift to 40 lbs. EEO AA/STATEMENT: Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy, please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: 319-398-5572, Email: [email protected] or the Director of the Office for Civil Rights U.S. Department of Education, Citigroup Center, 500 W. Madison St., Suite 1475, Chicago, IL 60661-7204, Telephone: 312-730-1560, Fax: 312-730-1576, Email: [email protected].
Staffing Manager, Workforce Staffing
Amazon, Davenport, IA, US
DESCRIPTIONOur mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time. The Workforce Staffing (WFS) Team is a skilled, customer obsessed, business partner hiring across multiple locations for entry-level warehouse and fulfillment associate roles. We are looking for exceptionally talented, bright and driven people to help build the future Amazon talent pipeline.The Workforce Staffing (WFS) Team is looking for an ambitious and enthusiastic leader that can inspire others to reach the highest level of service in every candidate interaction. As a leader, the Staffing Manager owns candidate generation, candidate experience and operational excellence for a defined geography (node). The Staffing Manager ensures delivery of business goals by creating a collaborative team environment with a strong candidate-oriented culture. Staffing Managers direct a high-performing team of Staffing Coordinators, Administrators, and seasonal/flexible Associates who thrive in an innovative, fast-paced environment. These teams work onsite with varying schedules and require travel to multiple sites according to business needs. At Amazon, our teams roll up our sleeves, work hard, have fun and make history!Key job responsibilities• Manages the day-to-day operations to ensure a positive candidate experience and alignment with business goals • Leads and develops a team of associates, including regular performance evaluations and coaching for performance improvement • Assists with interviewing and onboarding new associates • Coordinates team schedule and assigns duties based on business needs• Understands new hire workflow and technical systems and makes recommendations to drive improvement• Develops and maintains relationships with both internal and external stakeholders to build successful long-term partnerships• Analyzes daily, weekly, and monthly reporting of Key Performance Indicators and provides meaningful solutions• Leads and drives change initiatives and projects, of increasing scale and complexity, through to completion• Forecasts labor demand plans and creates scalable staffing strategies to build infrastructure and ensure team resource capabilities meet business demand We are open to hiring candidates to work out of one of the following locations:Davenport, IA, USABASIC QUALIFICATIONS- Bachelor’s degree or experience in a professional field or military- 5+ years of experience in a fast paced, customer-oriented environment, such as operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or other related fields- Ability to manage confidential and sensitive employee information and adhere to strict confidentiality standardsPREFERRED QUALIFICATIONS- Master’s degree or MBA- 3+ years of experience managing hourly employees- Experience working with Applicant Tracking Systems- Exceptional analytical skills, ability to work with large amounts of data and communicate findings, experience establishing and tracking key performance metrics including return on investment- Cross-functional project management experience- Basic/Working knowledge of Six Sigma tools and Lean techniques- Ability to work successfully in a dynamic, ambiguous environmentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Greeter- The Class Act Restaurant (Part-time)
Kirkwood Community College, Cedar Rapids
JOB GOAL:This position gets an automatic $.50 Raise after 6 months.JOB GOAL:To advance Kirkwood's Center for Hospitality Excellence's vision to lead the world in educating and preparing the finest hospitality professionals that will impact the global community. Our Mission is to be the best place to learn, recruit and stay. We do this by teaching, developing and serving.GENERAL JOB SUMMARY: Welcomes patrons, seats them at tables, and helps to ensure the quality of facilities and service. This position serves as a trainer. Trainers are responsible for supervising the learning experiences of students in all areas of The Hotel at Kirkwood Center, The Kirkwood Center for Hospitality Arts and The Kirkwood Center for Continuing Education.UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions.Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment.Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.Lead- regardless of title, through positive influence.DUTIES/RESPONSIBILITIES:Greet guests and seat them at tables or in waiting areas providing them with menus/specials.Assign patrons to tables suitable for their needs.Answer all incoming calls taking reservations, messages and In-Room dining orders and relaying information to appropriate staff.Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed. Versed with all menus to be able to answer any questions guests may have.Regular and consistent attendance at work.Perform other related work duties as assigned. PERFORMANCE EXPECTATIONS: Must have the ability to take directions and effectively perform the work.Positive and customer service oriented attitude at all times.Maintain proper grooming and dress code standards.Must speak and understand English well enough to converse with customers, supervisors, and employees.Ability to stand and/or walk for the duration of shift.Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION:Position involves working in a business setting. Occasional (10-33%) sitting, viewing equipment and supplies and other types of close visual work. Frequent (34-66%) reaching, pulling, grasping and pushing. Constant (67-100%) standing, walking, repetitive motion, talking and listening. MINIMUM QUALIFICATIONS:Must be 16 years old.Must have excellent verbal communication skills and customer service skills.Preference will be given to those candidates with a post high school degree. Preference will be given to those candidates with a minimum of two years full-time, experience in a related hospitality setting or the equivalent education and related work experience.EEO AA/STATEMENT:Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: 319-398-5572, Email: [email protected] or the director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730-1576, TDD (800) 877-8339 Email: [email protected].
Hospitality Aide
Presidential Post Acute, Marion
Become familiar with the facility's administrative structure as introduced in the pre-training orientation session • Report to the charge nurse all accidents/incidents (even of an unknown source) you observe on the shift they occur. • Report all changes in the resident's condition to the Nurse Supervisor/Charge Nurse as soon as practical. • Answer phone (especially during mealtimes) • Assist with errand of residents/staff • Assist with secretarial tasks at the nursing station (making copies, filing, etc.) as requested • Straighten resident closets/drawers - label resident belongings. Complete personal belonging form • Maintain orderly/clean resident rooms and common areas (utility rooms, showers, resident bathrooms, day rooms, break room, etc.) • Follow established policies concerning exposure to blood/body fluids • Ensure that residents who are unable to call for help are checked frequently • Answer call bells promptly & report needs to CNA/Nurse • Make rounds assisting residents by opening/closing blinds, straightening blankets, making sure call bells are within reach, etc. • Turn all medications found in the resident's room/possession over to the Nurse Supervisor/Charge Nurse • Watch for and report any change in room temperature, ventilation, lighting, etc. • Transport residents to & from meals/activities/outdoors/etc. • Provide residents with Reality Orientations as instructed • Pass linen. Make unoccupied beds. Put extra covers on beds. • Use the wristband or photo card file to identify residents before serving meals, etc., as necessary • Clean feeder tables, wheelchairs, bedside/over bed tables, urinals, bedpans, refrigerators, microwaves, etc. • Place supplies/briefs in resident rooms/ common areas/ Unpack and stock supply room when deliveries arrive. • Replace trash can liners in wastebaskets • Inform the Nurse Supervisor/Charge Nurse of any changes in the resident's condition so that appropriate information can be entered into the resident's care plan. • Pass snacks/trays to residents (To include passing protective clothing covers, opening milk cartons, refiling drinks, cutting food, etc.) Return trays to dietary. NEVER FEED THE RESIDENTS • Assist residents with identifying food arrangements (i.e., informing residents with sight problems of food that is on his/her tray, where it is located, if it is hot/cold, etc.) • Serve between meal and bedtime snacks as instructed • Keep residents' water pitchers clean and filled with fresh water (on each shift), and within easy reach of resident • Collect and redistribute water pitchers for weekly cleaning by dietary • Check rooms for food articles (i.e., food in proper containers, unauthorized food items, etc.) • Learn and be aware of code system identifying specials needs of residents • Ensure the resident's room is ready for receiving the resident (i.e., bed is made, name tags up, admission kit available, etc.) • Greet residents and escort them to their room • Introduce resident to his/her roommate, if any, and other residents and personnel as appropriate • Inventory and mark the president's personal possessions as instructed • Store resident's clothing • Assist residents with packing their personal possessions when they are being transferred to a new room, or when being discharged • Transport residents to new rooms or to the receiving area • Perform all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisors • Follow work assignments, and/or work schedules in completing and performing your assigned tasks • Cooperate with inter-departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents • Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift • Report defective equipment to Nurse Supervisor/Charge Nurse • Inform the Nurse Supervisor/Charge Nurse of your equipment and supply needs • Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility's policies and procedures governing accidents and incidents • Maintain the confidentiality of all resident care information • Ensure that you treat all residents fairly and with kindness, dignity, and respect • Knock before entering the resident's room • Report all grievances and complaints made by the resident to the Nurse Supervisor/Charge Nurse • Report all allegations of resident abuse and/or misappropriation of resident property • Honor the resident's refusal of assistance. Report such refusal to your supervisor • Attend and participate in scheduled training and educational classes • Attend and participate in scheduled orientation programs and activities • Attend and participate in annual OSHA and CDC in-service training programs for hazard communication, TB Management, and bloodborne pathogens standard • Participate in appropriate in-service training programs prior to performing tasks that involve potential exposure to blood/body fluids • Wash hands before and after performing any service for the resident • Keep the nurses' call system within reach of the resident • Immediately notify the Nurse Supervisor/Charge Nurse of any resident leaving/missing from the facility • Follow establish safety precautions in performance of all duties • Keep residents' personal possessions off the floor and properly stored • Keep floors dry. Report spills immediately. Take care of minor clean-ups • Keep excess supplies and equipment off the floor. Store in designated areas • Wash wheelchairs, walkers, etc., as instructed • Clean, disinfect, and return all resident care equipment to its designated storage area after each use • Perform routine housekeeping duties (i.e., clean bedrails, overbed table, nightstand, etc., that relate to nursing care procedures) • Before leaving work area for breaks, or at the end of the workday, store all tools, equipment, and supplies • Report all hazardous conditions and equipment to the Nurse Supervisor/Charge Nurse immediately. • Report all safety violations • Follow established smoking regulations, Report all violations • Report any communicable or infectious disease to the Director of Nursing Services/or to the Infectious Control Coordinator • Report missing/illegible labels and MSDSs to your supervisor • Use only the equipment you have been trained to use • Operate all equipment in a safe manner • Use only the equipment and supplies necessary to do the job. Do not be wasteful • Report defective equipment to the Nurse Supervisor/Charge Nurse • Inform the Nurse Supervisor/Charge Nurse of your equipment and supply needs Supervisory Requirements This position has no supervisor responsibilities Qualification Education and/or Experience Must possess, as a minimum, an 8th grade education. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations To perform this job successfully, an individual must be proficient in the Microsoft Suite products. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand, walk and talk, read or hear. Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
Housekeeper
Kirkwood Community College, Cedar Rapids
JOB GOAL:To advance Kirkwood's Center for Hospitality Excellence's vision to lead the world in educating and preparing the finest hospitality professionals that will impact the global community. Our Mission is to be the best place to learn, recruit and stay. We do this by teaching, developing and serving.This Job is Part-Time; Weekend Shifts are paid at a premium of $2 over base pay and has a $.50 raise after 6 months. Sunday availability is required.GENERAL JOB SUMMARY: Perform duties including making beds, replenishing linens and bathroom supplies, cleaning rooms and halls, and vacuuming. This position serves as a trainer. Trainers are responsible for supervising the learning experience of students in all areas of The Hotel at Kirkwood Center, The Kirkwood Center for Hospitality Arts, and The Kirkwood Center for Continuing Education. UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influence. DUTIES/RESPONSIBILITIES:Clean rooms, hallways, restrooms, corridors, and other work areas.Keep storage areas and carts well stocked and clean.Maintain compliance with required training.Serve as a professional role model.Coach and nurture students.Perform other related work duties as assigned.Understand objectives and expectations for the practicum.Assist students in achieving course objectives.Coach and nurture student in performance of skills.Document observations of performance & progress in timely fashion.Supervise students and provide feedback on performance.Report student performance to the Hospitality Program faculty.Serve as a resource for students.Ensure adherence to all regulatory requirements.Regular and consistent attendance at work.Perform other related work duties as assigned PERFORMANCE EXPECTATIONS:Ability to comprehend both written and oral instructions and information.Ability to use cleaning tools.Ability to calculate chemicals.Demonstrate professional role modeling for students.Promotes belief in student's self-worth and self-awareness.Ability to work well in a diverse environment.Treats students, faculty, college and professional staff equally in regards to gender, age, etc. Be familiar with and follows policies, procedures and protocols of the program, college, and facility. Demonstrates professional role modeling.Represents the program, college, and facility in a positive manner.Maintains professional and objective relationships.Promotes trust and respect between students, faculty, college and professional staff.Train students on job tasks and responsibilities according to the faculty's and facility's Standard Operating Procedures. Assists students in identifying strengths and areas for improvement. Maintains confidentiality.Willing to support other Housekeeping functions such as Laundry and Public Spaces as business demands require. Expresses and demonstrates high standards of hospitality and service at all times.Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION:Position involves working in a hotel setting. Occasional (10-33%) sitting, stooping, kneeling, crouching, crawling, talking, hearing. Frequent (34-66%) walking, lifting up to 100 pounds. Constant (67-100%) standing, using hands, reaching with hands and arms and bending, stretching, twisting, or reaching with body, arms, or legs. MINIMUM QUALIFICATIONS:Must be 18 years old.Preference is given to candidates with prior housekeeping experience in a Hospitality setting PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS: Post high school degree.Equivalent education and related work experience.At least two years full time experience in a related hospitality setting.Completion of the core assessments of the Skills Advantage WorkKeys Program.EEO AA/STATEMENT:Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: 319-398-5572, Email: [email protected] or the director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730-1576, TDD (800) 877-8339 Email: [email protected].
Guest Service Agent (Part Time) - DoubleTree by Hilton Cedar Rapids
Hilton Global, Cedar Rapids
DoubleTree by Hilton Hotel Cedar Rapids Convention Complex is looking for a guest service agent to join their team! A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.The ideal candidate would be someone with customer service experience, willingness to learn, and who is able to multitask. Must be able to work a flexible schedule that will include days, evenings, weekends and holidays Base pay is $15.00per hour Experience with shuttle or bus driving preferred What will I be doing?You would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits such as: Health insurance Career growth and development Team Member Resource Groups Recognition and rewards programs Go Hilton travel discount program Best-in-Class Paid Time Off (PTO) Supportiveparental leave Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) *Please note, benefits may vary depending on the classification and union status of the position.Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Housekeeper
Dimensions Living Country Manor, Davenport
Country Manor Memory Care is looking for a Housekeeper to provide loving and quality care and service to our residents living in our memory care community. Country Manor takes the time to get to know your family and your loved one's unique story-their past life accomplishments, present-day challenges, their hopes and dreams for the future. The purpose of the housekeeper is to ensure a sanitary, clean, and safe physical environment in which residents, staff, and families can function. This position is an integral role that is the heartbeat of this community. We know that our Team's commitment and relationship with our residents is critical in supporting their quality of life and satisfaction. The ideal candidate thrives in a team-centric environment, excels in innovation and accountability, and has a love for serving seniors. Country Manor Memory Care is committed to the core values of hospitality, stewardship, integrity, respect, and humor. These values, in addition to the significance and impact on the service we provide, determine our priorities, inform our decisions, and represent stability to those we serve. Hospitality · Creating a culture that promotes teamwork and collaboration· Listening attentively and courteously· Honoring the uniqueness and worth of each individual· Extending a warm and welcoming atmosphere· Embracing new ideas, being flexible, and open to change Stewardship · Taking initiative and anticipating the needs of others· Contributing our time and talents responsibly· Using material, energy, and monetary resources as efficiently as possible· Being predictive in problem solving Integrity · Creating a daily practice of doing the right things· Being accountable for and being engaged in the commitments we have made· Building trustworthy relationships with others· Telling the truth· Striving for quality and excellence in all we do Respect · Cherishing and promoting the worth of all human life· Valuing the dignity of all work· Promoting participation of team members in decision making· Responding timely in communications Humor · Embracing creativity and new ideas· Learning and growing from our mistakes· Encouraging joy and laughter· Taking the work, but not ourselves too seriously· Having fun at work! Benefits: · New to operating with HDG· Generous/Flexible PTO plan· Medical/Dental/Vision· Paid Training· Flexible Scheduling
Housekeeper - Lake Roosevelt
Guest Services, Davenport
GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM!Housekeeper - $16.28/hourAre you ready for an amazing summer on the shores of Lake Roosevelt? Seven Bays Marina, managed by Guest Services, is now hiring seasonal housekeepers. Team members at Seven Bays enjoy perks and benefits such as:Discounts in our retail storeDiscounts at our restaurantA free employee meal each day workedAnd more!Guest Services, Inc. offers amazing benefits for team members such as a 401K savings plan, paid time off, employee discounts at recreational and lodging facilities nationwide, and more!Apply today to join our All Star Team! JOB SUMMARYThe Housekeeper performs skilled and routine maintenance and tasks necessary to maintain the cleanliness and sanitation of the unit. ESSENTIAL FUNCTIONSClean assigned areas as directed by management and in compliance with the Company's "green" initiatives.Dust and clean all furniture, picture frames, mirrors, windows, baseboards, carpet edges, inside and outside door panels, door ledges, and thresholds.Pull trash from trash receptacles. Replace trash bags as needed. Clear trash from tables and floors/grounds.Clean and vacuum under beds, desk, gaming tables, and behind night stands.Check and replace all missing items in rooms, including soaps, shampoos, conditioners, hangers, clocks, ice bucket liners, hair dryers, brochures, and stationery, etc.Clean and ensure bathtubs, tub ledges, sinks, vanity shelves, toilets, bathroom scales, tissue box covers, and soap dishes are spot, mold, mildew, and dust free. Sweep and mop all bathroom floors.Dust all lights and sconces, make-up mirrors, and lampshades.Notify Supervisor of all quality control issues or needed repairs pertaining to the housekeeping of the facility.Maintain awareness of safety issues, and report them immediately to your manager. SKILL AND KNOWLEDGE REQUIREMENTS INCLUDEPartial High School education; High School Diploma/G.E.D. equivalent preferred.Strong sanitation habits and an ability to learn and follow important safety precautions.Strong customer service abilities; actively looks for ways to assist customers and coworkers. Ability to recognize when a problem has occurred and communicate it to management. PHYSICAL AND MENTAL REQUIREMENTSMoving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. Lifting, carrying, and pushing up to 35 lbs. regularly, 45 lbs. frequently, and up to 50 lbs. occasionally.Ability to stand for the entire work day and to climb steps regularly.Withstanding temperature extremes in indoor and outdoor environments.Works in wet and slippery conditions. Frequently works in a hot and damp environment. Frequently immerses hands in water. Reading and writing work-related documents in English.Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.Constantly communicates and receives verbal communication with other employees in a fast-paced environment.Physical presence at the job site is essential to perform job duties. EQUIPMENT USEDRolling cart.Cleaning Supplies (including detergents, chemicals, vacuums, mops, brooms, scourers, hand towels, etc.).Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Housekeeper- Seven Bays Marina
Guest Services, Davenport
GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM!Housekeeper- $16.28Are you ready for an amazing summer on the shores of Lake Roosevelt? Seven Bays Marina is now hiring for a Housekeeper!We are seeking highly motivated individuals who are customer service oriented, reliable, and willing to assist in multiple areas as needed.Pay: $16.28/hourTeam members at Seven Bays enjoy perks and benefits such as:Discounts at our restaurantDiscounts in our retail storeA free employee meal each day workedAnd more!Guest Services, Inc. offers amazing benefits for team members such as a 401K savings plan, paid time off, employee discounts at recreational and lodging facilities nationwide, and more!Apply today to join our All Star Team!JOB SUMMARYThe Housekeeper performs skilled and routine maintenance and tasks necessary to maintain the cleanliness and sanitation of the unit. ESSENTIAL FUNCTIONSClean assigned areas as directed by management and in compliance with the Company's "green" initiatives.Dust and clean all furniture, picture frames, mirrors, windows, baseboards, carpet edges, inside and outside door panels, door ledges, and thresholds.Pull trash from trash receptacles. Replace trash bags as needed. Clear trash from tables and floors/grounds.Clean and vacuum under beds, desk, gaming tables, and behind night stands.Check and replace all missing items in rooms, including soaps, shampoos, conditioners, hangers, clocks, ice bucket liners, hair dryers, brochures, and stationery, etc.Clean and ensure bathtubs, tub ledges, sinks, vanity shelves, toilets, bathroom scales, tissue box covers, and soap dishes are spot, mold, mildew, and dust free. Sweep and mop all bathroom floors.Dust all lights and sconces, make-up mirrors, and lampshades.Notify Supervisor of all quality control issues or needed repairs pertaining to the housekeeping of the facility.Maintain awareness of safety issues, and report them immediately to your manager. SKILL AND KNOWLEDGE REQUIREMENTS INCLUDEPartial High School education; High School Diploma/G.E.D. equivalent preferred.Strong sanitation habits and an ability to learn and follow important safety precautions.Strong customer service abilities; actively looks for ways to assist customers and coworkers. Ability to recognize when a problem has occurred and communicate it to management. PHYSICAL AND MENTAL REQUIREMENTSMoving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. Lifting, carrying, and pushing up to 35 lbs. regularly, 45 lbs. frequently, and up to 50 lbs. occasionally.Ability to stand for the entire work day and to climb steps regularly.Withstanding temperature extremes in indoor and outdoor environments.Works in wet and slippery conditions. Frequently works in a hot and damp environment. Frequently immerses hands in water. Reading and writing work-related documents in English.Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.Constantly communicates and receives verbal communication with other employees in a fast-paced environment.Physical presence at the job site is essential to perform job duties. EQUIPMENT USEDRolling cart.Cleaning Supplies (including detergents, chemicals, vacuums, mops, brooms, scourers, hand towels, etc.).Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.