IT Salary in Illinois, USA

Location: REMOTESalary: $75.00 USD Hourly - $95.00 USD HourlyDescription: Our client is currently seeking a Security Architect!This is a long term w2 consulting opportunity allowing of remote work structure. Our client is a global Fortune 500 organization and will be motivated to convert this position to an FTE in the future. Security Architect 12+ month w2 contractRemote Work StructureFortune 500 client organizationSecurity: Deep understanding of security principles and frameworks such as Zero Trust, Mitre Attack Framework, NIST, CIS, PCI-DSS, etc. Architect level understanding of Information Security, Risk Management, and how it is applied to protect the confidentiality, integrity, and availability of information. Expertise in core security technologies for OnPrem and Cloud such as IAM, EDR, SIEM, Firewalls, etc. Competency in incident response and threat hunting. Understanding of attack vectors, investigation tooling, and forensics. The ability to assess a design, associated diagrams, and documentation, understand its benefits and drawbacks, then communicate how the design can be improved to maintain the confidentiality, integrity, and availability of information it processes. The ability to identify infrastructure or application security risks and propose how the identified risk can be managed. Collaborate with internal teams and respective stakeholders to understand user requirements and implement secure infrastructure capable of passing internal or external security audits. Experience with Security Frameworks such as NIST and CIS Assist in defining and maintaining security guidelines and corporate standards. Ability to establish high-level architectural and design diagrams and associated documentation. AWS: •Architect level knowledge: Ability to design a solution using AWS services that meets architecture and design best practices and provides the necessary controls to ensure information is protected. Ability to access existing solutions and identify challenges, gaps, and deficiencies with the design and propose a possible next generation architecture that prepare us for the future. Strong understanding of cloud networking including the ability to design bleeding edge networks that incorporate security boundaries to protect users and information. oComprehension of multi-tier architectures, how to incorporate data segregation, and integrate logging, monitoring, and alerting capabilities. IAC: Terraform is our tool of choice: The user should have a clear understanding and be able to deploy IAC using Terraform Best practices. The ability to establish high-quality, secure CI/CD pipelines that meet IAC scanning policy requirements. The ability to understand and execute with a shift-left mindset. The ability to identify, monitor, and resolve issues related to infrastructure. The ability to integrate security controls to ensure risks and vulnerabilities do not make it into production environments. General: Excellent organizational, communication, presentation, and interpersonal skills. Excellent architecture, and design documentation skills. Problem solving and analytical mindset. Must be adaptable, able to think strategically on their feet, understand and manage risk, and have good business acumen.Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

DepartmentBSD BIS - Device Support Services - Clinical Team 2About the DepartmentThe University of Chicago Biological Sciences Division (BSD) contains all elements of academic medicine. Basic and translational research, education, and patient care come together in a single campus. Its mission is to create new knowledge of living systems, train the next generation of leaders in biology and medicine, and advance the forefront of health through innovative patient care. The Biological Science Division is divided into 10 basic science and 13 clinical departments that provide academic homes for nearly 900 full-time faculty. The BSD Information Technology team provides advanced, secure technologies and services to enable clinical, translational, and basic science research. As part of the BSD Information Technology team, the Device Support Services (DSS) team services 10,000 Endpoints/Mobile Devices for 4,000 faculty and staff.Job SummaryWorking under the direction of the Director of Device Support Services, the IT User Support Specialist 1 will be part of a team that supports end user computing devices for multiple departments in the Biological Sciences Division. The IT User Support Specialist 1 will be exposed to a diverse set IT problems and provide excellent customer service to many Faculty, Staff, and Students with various levels of technology experience.ResponsibilitiesProvide in-person, phone, and email support to users of supported departments.Keep ticketing system up-to-date with the status off all support requests.Keep inventory system up-to-date with all deployed computing asset information.Stay abreast of current University, BSD, and Hospital security policies being enforced and ensure supported users and devices are compliant.Research, recommend, and order software and hardware requested by faculty and staff of supported departments.Configure applications and endpoints to access university systems and resources.Recognizes the importance of computer and data security and will work with faculty and staff on adhering to the security standards of the organization.Provides support to end users in problem resolution for both Windows and Apple systems.Guides end users through troubleshooting procedures.Performs upgrades to hardware and software.Supports printing and other peripheral computing devices.Shares phone duties with other team members both during the day and scheduled off-hours rotation.Performs set-up, installation, and configuration of desktop hardware and software in compliance with internal controls, policies, and standards.Under the general direction of service desk management, the Service Desk Support Specialist provides Tier 1 support, acting as the first level of contact for all IT issues. Provides technical support and advice to members of the University community. Provides technical and customer support primarily via phone, live chat, walk-up, email, and web submittal.Support includes email accounts, connectivity issues, operating system problems, spyware/virus removal; as well as support for various enterprise applications and a variety of desktop software packages. Writes support documents for common problems and questions to be maintained in the IT Services Knowledge Base.Performs other related work as needed.Minimum QualificationsEducation:Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree).---Work Experience:Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.---Certifications:---Preferred QualificationsEducation:Associate's degree or higher in a related technical area.Experience:2 years of equivalent technical training/experience.Preferred CompetenciesFundamental understanding of hardware and software installation and troubleshooting in a desktop computing environment.Familiarity with network connectivity and ability to troubleshoot connectivity problems.Maintain confidentiality/discretion at all times.Understanding of Microsoft Office Suite, email clients, and browsers.Excellent listening skills with the ability to empathize and focus on client service.Ability to communicate technical information to a non-technical audience in a clear and coherent manner.Working ConditionsAdministrative offices, wet and dry labs, and clinical areas.Work on-site.Application DocumentsResume (required)Cover Letter (preferred)When applying, the document(s) MUSTbe uploaded via the My Experience page, in the section titled Application Documents of the application.Job FamilyInformation TechnologyRole ImpactIndividual ContributorFLSA StatusNon-ExemptPay FrequencyBiweeklyScheduled Weekly Hours40Benefits EligibleYesDrug Test RequiredNoHealth Screen RequiredNoMotor Vehicle Record Inquiry RequiredNoPosting StatementThe University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at:http://securityreport.uchicago.edu.Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

BCforward is currently seeking a highly motivated Project Manager in Chicago, IL / Atlanta, GA / Richmond, VA! Position Title: Project ManagerLocation: Chicago, IL / Atlanta, GA / Richmond, VAAnticipated Start Date: [ASAP] Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: [12 Months] Job Type: [FULL TIME (Contract), [Hybrid] Pay Range: [$55-60/hr] Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). Job Description:Manage the yearly technology Enterprise Initiative Planning (EIP) process with our business partners for all programs owned and managed byFinancial LOB Portfolio submissions at program and project level, service provider allocations, buyer allocationsNew program and project setup in system of recordsWe coordinate the financial portfolio work leading up to and through the Enterprise submission on behalf of the LOB portfolios, including EIP required system updates and balancing to targets. Work starts in March with Enterprise guidelines and timeline and ends in November / December with the 0+12 Forecast and the setup of new projects and programs to be used January 1st.In addition to the Enterprise Initiative Planning process we also handle the in year financial governance and portfolio maintenance;Monthly balancing of the LOB initiative portfolios, at the project level in TPAS, to meet Enterprise Initiative targets by LOB portfolioExecutes change controls on projects and programs on behalf of the LOBUpdating system of records with approved targetsCommunicating to PMs and technology teams updated targets by projectDocument change controlsFinancial program and project set-up and maintenanceSupporting LOBs with Enterprise QBR reporting and financial variance commentary related to the LOB initiative portfoliosWe also create and communicate financial health of initiative portfolio, providing burn rate and run rate analysis on programs and projects.The team is small and we need to have cross functional abilities to make sure we operate efficiently. Initially the role will be focused on helping the financial balancing and reporting and establishing and improving our internal routines and processes. Will also help create a clear, coherent approach to guide effective financial oversight, execution, and control of the Initiative portfolio, working with stakeholders across our technology teams, Enterprise partners, LOB partners and FinanceFinancial and business acumen with preferred experience from bank / technology organizationsDetail oriented to ensure all issues are researched to closureExcellent communication skills (written and verbal)Proficient / well versed in Microsoft Excel and Microsoft PowerPointAbility to balance multiple and competing priorities in an extremely fast paced environmentProven analytical, logical reasoning and problem solving skills; courage to challenge a status quoProven analytical, logical reasoning and problem solving skills; courage to challenge a status quoBenefits: BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k. About BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work. BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process. This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration. Privacy Policy - BCforwardUpdated August 17th 2022Interested candidates please send resume in Word format Please reference job code 220279 when responding to this ad.Get job alerts by email.Sign up now!Join Our Talent Network!Salary DetailsThis salary was provided in the Job Posting.$55-$60Hourly SalaryJob SnapshotEmployee TypeContractorLocationChicago, IL (Onsite)Job TypeBankingExperienceNot SpecifiedDate Posted03/28/2024

JOB SUMMARY We are looking for an IT Operations Engineer to join our help desk team which is the face of the overall IT organization. Responsibilities: • Frontline technical support including documenting, troubleshooting, resolving and prioritizing incoming help desk requests • Providing end users with technical support of company computers, applications, printers, telephones, and other related technologies. Primary Responsibilities: • Primary contact to resolve hardware/software/network problems reported to the Help Desk by phone, e-mail, or in person. • Provide support of Microsoft productivity applications and operating systems as well as other business applications. • Provide Hardware/Software support and maintenance for all laptop/desktop computers • Participate in projects to facilitate improvements to business processes and/or infrastructure. • Responsible for IT asset tracking, supply orders, assist with selection of new hardware, and evaluation of new software • Provide support for mobile devices and other equipment used for data collection in production areas QUALIFICATIONS • 1-5 years recent IT support experience in a networked computer environment • Familiar with various computer hardware, network printers, Windows operating systems and Exchange Server • Exposure to networking tools and topologies such as TCP/IP, VPN, and Wi-Fi • Experience with Remote/Home office support challenges • Strong time management skills, able to multitask and set priorities • Strong interpersonal skills, ability to work harmoniously with people at all levels within the organization and be customer-focused • Fine attention to detail and quality of work • Solid problem solving and root cause analysis skill • Willing to occasionally travel to remote sites in the US and Canada as required Minimum Education Requirements • Bachelor's degree in Information Technology or related field • Technical certifications a plus Physical Requirements • Ability to lift and haul equipment up to 50 lb and crawl under workstations to install and maintain equipmentLearn more about us and our mission!Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.

Location: REMOTESalary: $40.00 USD Hourly - $50.00 USD HourlyDescription: Our client is currently seeking a IT Specialist 6 Day-to-Day Responsibilities/Workload Hands- on experience maintaining and managing FireMon Security Manager Base components on- premise and/or cloud ecosystem. Intermediate to expert experience providing detailed reporting, as directed, on the audit of firewall rules. Required Skills/Attributes Hands- on experience maintaining and managing FireMon Security Manager Base components on- premise and/or cloud ecosystem. Experience analyzing firewall configurations for optimal configurations, and network connectivity. Experienced producing continuous compliant and non-compliant analysis in support of Cybersecurity network security and change management best practices. Intermediate to expert experience providing detailed reporting, as directed, on the audit of firewall rules. Knowledge of with Remedy change request and reporting. A proactive platform administrator that appreciates the challenges of working in a dynamic environment. Desired Skills/Attributes As needed performs technical writing, create formal documentation (SOPs, reports, and architecture diagrams), and configure/operate the FireMon platform to provide reports of firewall rules reviewed, errors found, and devices configured and deployed in support of enterprise IT security requirements. Familiar with researching & identifying solutions in log files for different systems: Firewall or Unix/Linux System logs. Experience and demonstrated knowledge of Network Security, Firewall, Linux, vendors. Demonstrated knowledge of the OSI model, Linux file system, network security industry compliance, firewall packet handling, syslog, and intermediate level firewall administration. Experience analyzing and delivering customer facing information related to iptables, tcpdump, WireShark, NMAP, vulnerability scans. Ability to manage customer expectations and re-align those expectations around product functionality. Knowledge and documented experience with network and cybersecurity infrastructure technology. Familiarity, and experience administrating any of the following: Cisco, Palo Alto, Juniper, Checkpoint, and Fortinet products. Exposed to security posture and configuration compliance per NIST 800-53 and industry best practices for Cybersecurity network security products). Bachelor's degree and 3+ year of related experience Intermediate Linux & Firewall logs troubleshooting and analysis. Intermediate scripting knowledge (BASH, Perl, Python, PHP). Regularly produces technical reports and customer facing trend diagrams. Effective written and oral communication skills. Able to express technical concepts and operational details in relevant ways to non-technical audiences. Customer service oriented and mission focused. Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

IT Service Delivery ManagerPosition Overview:The IT Service Delivery Manager is responsible for ensuring the effective and efficient delivery of IT services to meet the needs of the organization and its customers. This role involves overseeing service delivery processes, managing service levels, and fostering continuous improvement to enhance the quality and reliability of IT services.The IT Service Delivery Manager plays a critical role in ensuring the reliability, availability, and performance of IT services that underpin business operations. This position requires a proactive, customer-focused leader who can drive operational excellence, foster collaboration, and deliver value to the organization and its stakeholders.Key Responsibilities: - Define, implement, and maintain IT service delivery processes, standards, and best practices. - Monitor service performance, including availability, reliability, and responsiveness. - Coordinate the delivery of IT services across multiple teams, vendors, and partners. - Ensure adherence to service level agreements (SLAs) and key performance indicators (KPIs). - Review and improve and establish procedures for incident identification, logging, categorization, prioritization, and resolution. - Lead incident response efforts, coordinating resources and stakeholders to minimize service disruption. - Conduct root cause analysis and implement corrective actions to prevent recurring issues. - Implement proactive measures to identify and address potential problems before they escalate. - Collaborate with key stakeholders to understand business requirements, priorities, and challenges. - Communicate service improvements and operational updates to stakeholders in a clear and timely manner. - Provide leadership and support to service desk staff, and resolver groups in region including training, coaching, and resolution evaluation. - Manage relationships with external service providers, vendors, and contractors when needed- Identify opportunities for service improvement, efficiency gains, and cost optimization. - Foster a culture of continuous learning and innovation within the support teamsRequirements- Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field - Proven experience in IT service delivery management, with a minimum of 8-10 years in progressively responsible roles.- Strong understanding of IT service management frameworks, such as ITIL, COBIT, or ISO 20000.- Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate across functions and levels of the organization.- Solid technical background in IT infrastructure, systems, and applications.- Experience with service management tools and platforms (e.g., ServiceNow, Remedy, Jira).- Relevant certifications such as ITIL Foundation, PMP, or HDI Support Center Manager are highly desirable- Demonstrated leadership and personnel/project management skills.- Able to conduct research into issues and products as required. - Ability to present ideas in a user-friendly language- Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.Why work at Intertek?Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and What We Do .Intertek is committed to a safe work environment for our employees and clients. Learn more about our COVID-19 Policy .What we have to offer:When Working with Intertek , you can expect salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, 401(k) with company match, tuition reimbursement and more.Intertek is a drug-free workplace. As a condition of employment, all hires are required to pass a pre-employment drug test.Intertek believes that Our People are our strongest tool for success. We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity.For individuals with disabilities who would like to request an accommodation, or who need assistance applying, please email [email protected] or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.#LI-CL2CA-CL1Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.

South truck Service Inc seeks an IT Specialist. Mail resume to 5125 W Lake Street, Chicago, ILrecblid dh6mjfehvcixgy0uemcd97vzvwsd8q

WHAT YOU'LL DOThe role of the CHI IT Service Manager is to provide guidance, planning and oversight for the local IT service operations within BCG's Chicago office. The IT Team is comprised of 10 technicians and supports a dynamic, growing office with 900+ consulting and business services staff. The CHI IT Service Manager is a critical operational position within the IT function that manages senior business relationships, provides proactive solutions, and delivers high quality support for our rapidly changing business needs. Areas of responsibility include; IT project management, team development, vendor management and budget management. The IT Manager performs or oversees the installation, upgrade and maintenance of all IT equipment in our office including laptops, meeting room AV equipment, printers, etc. Reporting directly to the Great Lakes IT Service Manager, the CHI IT Service Manager must be able to perform successfully in a fast-paced, high-performing, service-oriented environment and to apply and interpret rules and guidelines flexibly to enrich the business and in keeping with BCG's values and culture. YOU'RE GOOD ATDemonstrating strong leadership by creating an energizing and motivating environment for the team to excel in all areasProviding a high level of customer service supporting IT related services including laptops, workstations and smartphones for staff both in office and remotely as neededMaintaining and troubleshooting video conference and telecommunications systems providing staff training as necessaryCommunicating effectively with leadership, business service teams, external vendors, and technical staffSupervising and coaching direct reports to ensure performance and professional growthPreparing and deploying laptops for staff, including configuration and imaging of laptops supporting a variety of operating systems (Windows, MAC, etc.) and applicationsCoordinate the repair and maintenance of office printers and other IT equipment with outside vendors or landlordProactively planning projects and prioritizing daily operations to avoid conflicts and manage constraintsUnderstanding key KPIs, functional goals and partnering with team and local leadership to achieve them successfully. Acting as a technical expert to constantly evaluate existing systems and recommend technology for replacements or upgradesEnsure all IT issues and requests are tracked meticulously and resolved with a high level of customer satisfactionProactively documenting training for office staff and updating instructions/ procedures/ knowledge articles as requiredDisplaying composure, tact, patience, and the ability to handle stressful situationsYOU BRING (EXPERIENCE & QUALIFICATIONS)Bachelor's degree in technology or equivalent experienceMinimum of 5 years of experience in IT Service or a related fieldMinimum 2 years team management experience in an IT related roleITIL Foundation certified (v3 or v4) and/or a clear understanding of the ITIL processDemonstrated ability to successfully lead IT projects and deliver resultsOperational budgeting experienceExperience in sourcing, establishing, and managing suppliers and vendorsAbility to troubleshoot Windows and MAC OS, mobile phones, MS Office suite and other software as requiredYOU'LL WORK WITHYou will work with a variety of local operational teams comprised of Office Services, Finance and Human Resources and interact with staff all staff cohorts across the Region and the IT function. ADDITIONAL INFORMATIONFormat Information: This role currently requires 5 days a week in office presence.?This in-office plan?allows for critically important learning, collaboration, and networking with colleagues.Compensation Information:Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks.All of our plans provide best in class coverage:Zero dollar ($0) health insurance premiums for BCG employees, spouses, and childrenLow $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugsDental coverage, including up to $5,000 in orthodontia benefitsVision insurance with coverage for both glasses and contact lenses annuallyReimbursement for gym memberships and other fitness activitiesFully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) planPaid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursementGenerous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)Paid sick time on an as needed basis*Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.

Path Construction is seeking a qualified IT Manager to join our organization in Arlington Heights, IL. We are a rapidly growing general contractor headquartered in Arlington Heights, IL with additional offices in Scottsdale, AZ and Charlotte, NC with projects throughout the United States.The IT Manager will manage staff onboarding and offboarding processes, equipment orders and inventory, employee IT issues, and staff account and systems management.The right candidate will have at least 2 years of IT management experience.Founded in 2008, Path Construction is a general contractor providing a vast array of construction services to multiple regions throughout the country. Our expertise is very diverse and includes experience on small and large projects of many different types, including but not limited to: healthcare, hospitality, higher education, multi-family, self-storage, senior living, transportation, water and waste treatment, convention centers, laboratories, and correctional. The main philosophy and strategy for the growth of our organization is to be on the cutting edge of all aspects of the construction process. Additionally, our unmatched customer satisfaction and, most importantly, the development and quality of our people drive our success. For more about us, please visit our website at www.pathcc.com.Responsibilities:Provide employee helpdesk support for systems and devices including computers, iPhones, network and related equipment, printers, Microsoft 365 (Word, Excel, OneDrive), Google Workspace (Gmail, Calendar, Drive), website, and Microsoft TeamsPrepare all IT budgets and make recommendations for short-term and long-term technology needsMaintain thorough and accurate support ticket notesManage user access including account creation, changes, and deletionPromote staff adoption of technology, including by continually educating staff on current IT-related processes and systems, delivering new user orientation, helpdesk support, and administering other training activities or platformsManage computer and phone securityOrder equipment for new and existing employees including laptops, monitors, and necessary partsCoordinate the drop off and pickup of devices to repairImprove maintenance, monitoring, and IT-related resources and processesLead implementation of IT projects such as a helpdesk ticketing system, etcParticipate in continual learning and professional developmentFulfill other duties, as assignedRequirementsAssociate's Degree in computer-related field or equivalent experience/certificationsAt least 2 years of IT management experienceExperience with Google Suite and/or Microsoft 365 administrationComfort supporting a range of hardware, operating systems, and applications, and a desire to learn new systemsExcellent organizational skills and attention to detail and deadlinesAbility to work flexibly and proactivelyExperience and continued interest designing and delivering IT-related trainingExcellent written and verbal communication skillsStrong problem-solving skills and a can-do attitudeExperience in a helpdesk position preferredBenefitsCompetitive CompensationCertification Training401(k)Health, Dental, Vision, Life, Long-Term and Short-Term Disability InsuranceCompany cellphone and computerFinancial and Mental Health Support through a third partyTravel and Entertainment Discount Program

Work Location: Hybrid with AHNOC and Willis in office expectations. Schedule will be adhoc but the candidate should expect to spend 1 day at each office per week.Job Responsibilities:Coordinate how we explore innovation at companyAssist in gathering program updates for leadershipOrganize idea intake submissions for potential project initiatives. Provide support to lab initiativesTracking and Reporting - Collect data and status updates for the full life cycle of all Airshops effortsCompile and distribute reports with this information. Support Airshop initiatives/reservations ensuring Airshop and its partners are prepared for events. Idea Intake support - Backend support for implementing our scoring models and accepting submissions from teamsSupport Airshop teams administrative tasks and ad hoc requests for Airshop pop up eventsResearch internal and external partners to coordinate introductory callsRequired:Bachelor's degree1+ year in administrative roleAbility to track and ensure accuracy of detailed status updates and reportingIntermediate experience with Microsoft Office Professional Suite, especially Planner and PowerPointExperience with project management productsOrganizational skills and ability to multi-task in a fast-paced environmentDetail orientatedExcellent interpersonal skillsExcellent communication and analytical skillsPreferredStrong research and documentation capabilitiesExperience with technology development, testing, and/or implementationPMP/Project Management CertificationStrong experience with Microsoft Office Professional Suite, especially Planner and PowerPointStrong attention to detail