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Sales Executive Team Leader
Marriott Vacations Worldwide Corporation, Kapolei
Job Description Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Support Sales Executives by performing sales closings as part of a Take-Over process or when the Sales Executive is not licensed to perform closings on their own. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales). Provide mentoring, coaching, consultation and feedback to Sales Executives on a regular basis. May also be responsible for delivering specific training opportunities as required and directed by sales management. CANDIDATE PROFILERequired:High school diploma or GED;Proficiency in English (additional language required for certain positions);Incumbent is required to maintain an active and in-good standing professional Hawaii Real Estate License where mandated by law;One-year related experience.Preferred:Bilingual (Spanish).Successful Candidates Will Be Willing To:Work at night (occasionally)Must be willing to work weekends and holidays as required by business needsJOB SPECIFIC TASKS Support Sales ExecutivesPerform sales closings as part of a Take-Over process.Perform sales closings for Sales Executives who are not licensed to perform a closing on their own.Assist less experienced Sales Executives with the contract closing process.Provide coaching and feedback to Sales Executives on a regular basis.Work with less experienced Sales Executives to improve their sales process, strategy, script and presentation skills. This may include providing specific training opportunities on a one to one basis or in a group setting as required and directed by sales management.May be required to conduct ride-a-longs to provide feedback on sales executive performance and report back to sales management.Building and Maintaining Customer BaseAnswer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.Follow up on referrals/leads from owners.Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.Giving Sales PresentationsFollow and adhere to the Consultative Sales Process when presenting to owners and guests.Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sale distribution site.Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.Practice and continue to develop and improve sales script and presentation.Ensure clear understanding of financing options and present as an approach to ownership.Prepare for daily appointments/tours (e.g., review tour sheet, owner history, presentation details, etc).Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.Conducting and Managing Business TransactionsAssure complete and accurate processing of documents pertaining to sales.Review details of contracts with prospective owners and Owners once they decide on purchase.Thoroughly review loan applications and financial documents with the customer and ensure completed properly.Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.Complete purchase summary worksheet at end of each sale.Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.Providing Service to OthersRespond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.OtherManage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.Demonstrate total understanding of the culture and processes of the organization.Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).Participate in formal training sessions offered by management team.Attend daily huddles and regularly scheduled team/manager meetings.Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.Perform other duties as assigned.Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e. Do Not Call Lists, State registrations, Exemptions, etc).Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture Job Requirements #US Sales & Marketing
Sales Executive Licensed
Marriott Vacations Worldwide Corporation, Lahaina
Job Description Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).CANDIDATE PROFILE Education and ExperienceRequired:High school diploma or GEDProficiency in EnglishIncumbent is required to maintain an active and in-good standing professional Hawaii Real Estate License where mandated by lawPreferred:One-year related experienceSuccessful Candidates Will Be Willing To:Must be willing to work weekends and holidays as required by business needsJOB SPECIFIC TASKSBuilding and Maintaining Customer BaseAnswer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.Follow up on referrals/leads from owners.Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.Giving Sales PresentationsFollow and adhere to the Consultative Sales Process when presenting to owners and guests.Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.Practice and continue to develop and improve sales script and presentation.Ensure clear understanding of finance options and present as an approach to ownership.Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.Conducting and Managing Business TransactionsAssure complete and accurate processing of documents pertaining to sales.Review details of contracts with prospective owners and Owners once they decide on purchase.Thoroughly review loan applications and financial documents with the customer and ensure completed properly.Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.Complete purchase summary worksheet at end of each sale.Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.Providing Service to OthersRespond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.OtherManage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.Demonstrate total understanding of the culture and processes of the organization.Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).Participate in formal training sessions offered by management team.Attend daily huddles and regularly scheduled team/manager meetings.Assist in the development and mentoring of other Sales/Membership Executives as requested.Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.Perform other duties as assigned.Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e. Do Not Call Lists, State registrations, Exemptions, etc).COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICSLeadershipAdaptability - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.Communication - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.Professional Demeanor - Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.Managing ExecutionDriving for Results - Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.Planning and Organizing - Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.Building RelationshipsCoworker Relationships - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.Customer Relationships - Developing and sustaining relationships based on an understanding of customer needs and actions.Learning and Applying Personal ExpertiseApplied Learning - Seeking out and making the most of learning opportunities to improve performance of self and/or others. Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.Applied Business Knowledge - Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.Basic CompetenciesJob Specific Computer Skills - Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).Mathematical Reasoning - The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Functional Job Family CompetenciesDevising Sales Approaches and Solutions - Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.Sales Call Facilitation - Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.Sales Ability: Persuasiveness - Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.Sales Disposition - Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.Supporting Sales Implementations - Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.Sales Opportunity Analysis - Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture Job Requirements #US Sales & Marketing
Sales Executive Team Leader
Marriott Vacations Worldwide Corporation, Lahaina
Job Description Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Support Sales Executives by performing sales closings as part of a Take-Over process or when the Sales Executive is not licensed to perform closings on their own. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales). Provide mentoring, coaching, consultation and feedback to Sales Executives on a regular basis. May also be responsible for delivering specific training opportunities as required and directed by sales management. CANDIDATE PROFILERequired:High school diploma or GED;Proficiency in English (additional language required for certain positions);Incumbent is required to maintain an active and in-good standing professional Hawaii Real Estate License where mandated by law;One-year related experience.Preferred:Bilingual (Spanish).Successful Candidates Will Be Willing To:Work at night (occasionally)Must be willing to work weekends and holidays as required by business needsJOB SPECIFIC TASKS Support Sales ExecutivesPerform sales closings as part of a Take-Over process.Perform sales closings for Sales Executives who are not licensed to perform a closing on their own.Assist less experienced Sales Executives with the contract closing process.Provide coaching and feedback to Sales Executives on a regular basis.Work with less experienced Sales Executives to improve their sales process, strategy, script and presentation skills. This may include providing specific training opportunities on a one to one basis or in a group setting as required and directed by sales management.May be required to conduct ride-a-longs to provide feedback on sales executive performance and report back to sales management.Building and Maintaining Customer BaseAnswer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.Follow up on referrals/leads from owners.Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.Giving Sales PresentationsFollow and adhere to the Consultative Sales Process when presenting to owners and guests.Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sale distribution site.Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.Practice and continue to develop and improve sales script and presentation.Ensure clear understanding of financing options and present as an approach to ownership.Prepare for daily appointments/tours (e.g., review tour sheet, owner history, presentation details, etc).Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.Conducting and Managing Business TransactionsAssure complete and accurate processing of documents pertaining to sales.Review details of contracts with prospective owners and Owners once they decide on purchase.Thoroughly review loan applications and financial documents with the customer and ensure completed properly.Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.Complete purchase summary worksheet at end of each sale.Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.Providing Service to OthersRespond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.OtherManage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.Demonstrate total understanding of the culture and processes of the organization.Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).Participate in formal training sessions offered by management team.Attend daily huddles and regularly scheduled team/manager meetings.Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.Perform other duties as assigned.Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e. Do Not Call Lists, State registrations, Exemptions, etc).Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture Job Requirements #US Sales & Marketing
Sales Executive Licensed ($10,000 Sign-On Bonus* Potential)
Marriott Vacations Worldwide Corporation, Lihue
Job Description Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. JOB SUMMARYCurrently offering $10,000 SIGN-ON BONUS! ** Additional terms and conditions apply to the Sign-on Bonus, which terms and conditions will be provided upon hire and provided upon request during the application process.Qualifier: 1-year minimum Sales experience in the timeshare industryContribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).CANDIDATE PROFILE Education and ExperienceRequired:High school diploma or GEDProficiency in EnglishIncumbent is required to maintain an active and in-good standing professional Hawaii Real Estate License where mandated by lawPreferred:One-year related experienceSuccessful Candidates Will Be Willing To:Must be willing to work weekends and holidays as required by business needsJOB SPECIFIC TASKSBuilding and Maintaining Customer BaseAnswer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.Follow up on referrals/leads from owners.Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.Giving Sales PresentationsFollow and adhere to the Consultative Sales Process when presenting to owners and guests.Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.Practice and continue to develop and improve sales script and presentation.Ensure clear understanding of finance options and present as an approach to ownership.Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.Conducting and Managing Business TransactionsAssure complete and accurate processing of documents pertaining to sales.Review details of contracts with prospective owners and Owners once they decide on purchase.Thoroughly review loan applications and financial documents with the customer and ensure completed properly.Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.Complete purchase summary worksheet at end of each sale.Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.Providing Service to OthersRespond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.OtherWork at multiple sites to include Kauai Beach Club, Waiohai Beach Club and Sheraton Kauai ResortManage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.Demonstrate total understanding of the culture and processes of the organization.Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).Participate in formal training sessions offered by management team.Attend daily huddles and regularly scheduled team/manager meetings.Assist in the development and mentoring of other Sales/Membership Executives as requested.Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.Perform other duties as assigned.Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e. Do Not Call Lists, State registrations, Exemptions, etc).COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICSLeadershipAdaptability - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.Communication - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.Professional Demeanor - Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.Managing ExecutionDriving for Results - Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.Planning and Organizing - Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.Building RelationshipsCoworker Relationships - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.Customer Relationships - Developing and sustaining relationships based on an understanding of customer needs and actions.Learning and Applying Personal ExpertiseApplied Learning - Seeking out and making the most of learning opportunities to improve performance of self and/or others. Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.Applied Business Knowledge - Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.Basic CompetenciesJob Specific Computer Skills - Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).Mathematical Reasoning - The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Functional Job Family CompetenciesDevising Sales Approaches and Solutions - Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.Sales Call Facilitation - Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.Sales Ability: Persuasiveness - Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.Sales Disposition - Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.Supporting Sales Implementations - Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.Sales Opportunity Analysis - Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture Job Requirements #US Sales & Marketing
Sales Associate - HOKA
Deckers Retail LLC, Honolulu
HOKAABOUT HOKA At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people as possible. Whether you're a pro runner, first-miler, mountain roamer, or neighborhood walker, HOKA is here to empower you to take flight and find joy in movement. We celebrate diversity of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all employees can come as they are. We believe that when we bring our different perspectives to work, we are truly better together. SUMMARY Our Sales Associates are integral to the success of the HOKA Brand. As a Sales Associate, it's your job to create the best possible customer experience. You regularly share your passion and love for our products and invite everyone into the HOKA community through amazing service.DESCRIPTION As a Sales Associate, you create personalized shopping experiences that educate our customers about the HOKA Brand and products. You understand the importance of being a HOKA Expert and stay current on all products and technologies. You engage knowledgably with customers and ensure that all questions are addressed accurately and responded to before they leave the store. You maintain and model an optimistic and energetic attitude with team members and customers and promote the store and Brand image in all interactions.You assist management with administrative tasks, know how to operate the cash register, handle money accurately, check inventory daily, and ensure products are stocked and merchandised according to Brand standards. You maintain a clean and well organized back-stock and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety consciousness and respond to theft in accordance with our policies. You report to work on time and notify the Store Manager or Manager on Duty in advance if you will be late or absent.CORE COMPETENCIES As an effective Sales Associate, you know how to:Ensure and model the highest level of customer service possible, as outlined in the HOKA Expert Service Program.Prioritize Brand and product knowledge training and share this knowledge in customer interactionsCommunicate effectively with customers, team members, management, and corporate stakeholders. Contribute to a team and cooperate to achieve goals.Multi-task in a fast-paced environment.Respond to problems or difficult situations with professionalism.Think critically to solve problems and approach challenges with agility.KEY QUALIFICATIONS Two (2) years retail experience preferred.High School Diploma or GED.Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision, Mission, and Values to your team members and customers.Highly motivated team player and self-starter.ADDITIONAL REQUIREMENTS Flexibility of schedule and hours to meet the needs of the business.Valid State or Federal Identification.As part of our HOKA Family, you belong to more than a performance lifestyle Brand. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We're proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You'll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development.$15.50 - $17.00 hourlyThe pay rate posted reflects the pay target for new hire salaries for this role in our Ala Moana location. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.Equal Employment Opportunity Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military, or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity. If you need reasonable adjustments at any point in the application or interview process, please let us know. We know that creating space for people to identify themselves in the way in which they choose affirms our individual value and promotes a culture of mutual respect. Please feel free to let us know in your application which pronouns you use, for example: she/her/hers, he/him/his, they/them/theirs.
Sales Lead - HOKA
Deckers Retail LLC, Honolulu
HOKAABOUT HOKA At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people as possible. Whether you're a pro runner, first-miler, mountain roamer, or neighborhood walker, HOKA is here to empower you to take flight and find joy in movement. We celebrate diversity of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all employees can come as they are. We believe that when we bring our different perspectives to work, we are truly better together. SUMMARY Our Sales Leads with Keys are integral to the success of the HOKA Brand. As a Sales Lead with Keys, you serve as the Manager on Duty during your shift and are responsible for driving business KPIs during your shift. You're responsible for the opening and closing of the store and partner closely with store management to provide the best possible customer experience. You regularly share your passion and love for our products and invite everyone into the HOKA community through amazing customer service.DESCRIPTION As a Sales Lead with Keys, you serve as the Manager on Duty during your shift and are responsible for setting and driving sales and service targets and motivating your team members to work together to achieve store goals. You create personalized shopping experiences that educate our customers about our Brand and products. You understand the importance of being a HOKA Expert and stay current on all products and product technology and ensure that all customer questions are addressed accurately and responded to before they leave the store. You maintain and model an optimistic and energetic attitude with team members and customers and promote the store and Brand image in all interactions.You know how to operate the cash register, handle money accurately, check inventory daily, and ensure products are stocked and merchandised according to Brand standards. You are also responsible for opening and closing the store and securing all assets and serve as the Manager on Duty during shifts in which the Store Manager and Assistant Store Manager are absent. You maintain a clean and well-organized back-stock and employee break area. You actively contribute to a positive work environment, recognize outstanding performance from your team members, and maintain a respectful workplace.CORE COMPETENCIES As an effective Sales Lead with Keys, you know how to:Function as the Manager on Duty during your shift and drive key hourly business targets such as sales, conversion, ATV, customer capture, and NPS.Ensure and model the highest level of customer service possible, as outlined in the HOKA Expert Service Program.Prioritize Brand and product knowledge training and share this knowledge in customer interactionsCommunicate effectively with customers, team members, management, and corporate stakeholders.Empower team members through communication and recognitionSupport community by helping with in-store events and local outreach.Assist in store administration and operations including compliance with policies and procedures.Support key initiatives and retail programs that enhance the customer journey.Respond to problems or difficult situations with professionalism.Think critically to solve problems and approach challenges with agility.KEY QUALIFICATIONS Two (2) years retail experience preferred.High School Diploma or GED.Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision, Mission, and Values to your team members and customers.Highly motivated team player and self-starter.Ability to prioritize and multi-task in a fast-paced environment.ADDITIONAL REQUIREMENTS Flexibility of schedule and hours to meet the needs of the business.Valid State or Federal Identification.As part of our HOKA Family, you belong to more than a performance lifestyle Brand. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We're proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You'll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development.$18.00 - $20.00 hourlyThe pay rate posted reflects the pay target for new hire salaries for this role in our Ala Moana location. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.Equal Employment Opportunity Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military, or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity. If you need reasonable adjustments at any point in the application or interview process, please let us know. We know that creating space for people to identify themselves in the way in which they choose affirms our individual value and promotes a culture of mutual respect. Please feel free to let us know in your application which pronouns you use, for example: she/her/hers, he/him/his, they/them/theirs.
Sales Operations Supervisor
Hawthorne Cat, Waipahu
Hawthorne CAT is an Equal Employment Opportunity/Affirmative Action Employer. M/F/Disability/Protected Veteran Status Hawthorne CAT participates in E-VerifySales Operations SupervisorUS-HI-Job ID: 2024-2821Type: Regular Full-Time# of Openings: 1Category: SalesHawthorne - WaipahuOverviewWe Build Better Communities Be Part of the Hawthorne Difference! Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government. Every member of our team plays a significant role in our success. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE). If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you’ve come to the right place! At Hawthorne Cat, we’re always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve. Our people are our most valuable asset. That’s why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.We are currently seeking talented individuals for our Senior Sales Supervisor position!Here is some of what you’ll do… POSITION SUMMARY: Under the general supervision of the General Manager, the Sales Operations Supervisor directs and manages sales department administration and operation activities related to new, used, and rental sales.ResponsibilitiesESSENTIAL FUNCTIONS:Supervises all sales administration functions related to equipment sales and manages all sales operations activities.Works with management and sales representatives to resolve any obstacles, issues, or problems related to administration and operations.Provides equipment availability reports by account to sales representatives every two weeks.Manages lease return inventory, tracks lease expirations to begin disposition of equipment.Supervise Sales Coordinators.Update invoicing worksheet.Contributes to a team effort by accomplishing related results as needed.Performs timekeeping for the Sales Coordinators and Sales Representatives.Update and maintain sales forecasts.Coordinate travel.Manage ebay website.Qualifications EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:Must have a high school diploma or equivalent.Accounting background preferred.Must have a valid Drivers License with a good driving record.Must have PC skills.Must have the ability to communicate clearly, both orally and in writing.Must have the ability to work in a team environment and possess a positive attitude.Must have the ability to multitask and establish priorities.Must have the ability to maintain a flexible attitude and approach toward assignments and successfully operate under ambiguous guidelines. PHYSICAL DEMANDS:Walking: Moves about on foot, often up and down stairs.Handling: Seizes, helps, or works with hands.Lifting: Raises or lowers miscellaneous items up to 30 lbs.Reaching: Extends hands and arms in any direction.Stooping: Bends body downward and forward by bending at knees or waist.Standing: Remains in standing position if required to perform various functions of the job.Vision: Reads computer and paperwork.Talking: Communicates by phone and in person.Sitting: Sits at desk for extended periods. ENVIRONMENTAL: Noise: Works in conditions with constant or intermittent noise.Temp/Weather: Works in an office environment.  Here’s what we Offer…Competitive CompensationA great work environment and cultureCareer growth and advancement opportunitiesTrainingMedical, Dental and Vision plansMedical Video Appointments availableHealth Savings Account availablePaid Time Off (PTO) Pay401(k) Plan + Company MatchingHealth and Dependent Care Flexible Spending AccountsLife & Accident InsuranceEmployee Assistance ProgramsLegal PlanTravel Assistance PlanWellness ProgramsReferral Bonus ProgramLongevity Bonus ProgramRecognition Programs and much moreHawthorne CAT discountsBoot ReimbursementTuition ReimbursementCompany-Supplied UniformsAdvanced Technical TrainingEstimated Compensation $82,500 - $85,000 annuallyInterested in joining the Hawthorne team? Check out our current available positions at:www.hawthornecat.com/careers ACCOMMODATIONS: Reasonable accommodations for essential functions of the position will be considered. Hawthorne Cat is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/DHawthorne Cat Participates in E-Verify.PI239017521
Sales Curriculum Writer/Subject Matter Expert (Talent Pool - Contract)
Chegg, Inc., Honolulu
Job DescriptionWho We Are Chegg Skills/Thinkful is a new type of school that brings high-growth tech careers to ambitious people everywhere. We provide 1-on-1 learning through our network of industry experts, hiring partners, and online platform to deliver a structured and flexible education to help upskill and reskill the workforce. We offer programs in tech and tech adjacent fields, such as AI, cybersecurity, web development, data science, data analytics, UX design, and project management, as well as power skills and leadership disciplines like sales and frontline management. Job Description We are looking for a Sales subject matter expert/curriculum writer to join us in creating curriculum content on the topic of Sales. In this role, you will work with an Instructional Designer to produce written content for curriculum designs, images, videos, assessments, learning objectives, and other educational content to support student learning. These materials will be used to support our students as they master the core skills of Sales. Our Talent Pool Our talent pool is for qualified candidates not necessarily seeking immediate employment however, open to being considered for a position when it becomes available. There is no need to follow-up on your application. Our recruiters will review resumes on a regular basis to determine and notify candidates if their qualifications match the requirements for the role. Responsibilities Consistently deliver content that meets set criteria and is on time to support our program launch roadmap Create new and revised lesson content for the online program curriculum Use AI platforms like ChatGPT to generate content and then review and validate that content for accuracy and relevance Validate and refine the list of objectives, skills, and topics taught in the curriculum Create assets to support lesson plans, student activities, and written curriculum content such as: Formative and summative assessments Individual projects and presentations Video scripts for topic and demonstration videos Visual assets and/or reference images (diagrams, charts) and sample templates as needed Iterate on deliverables based on user and instructional design feedback Requirements 3+ years of hands-on experience in sales Demonstrated subject matter expert in sales Previous experience developing sales curriculum materials for adults in topics like: Sales industries Psychology of sales Prospecting Discovery and pitching Objection handling Negotiation and closing Collaborative (e.g., you enjoy partnering with people and have excellent project management skills and follow through) Excellent writing skills (e.g., you can produce high-quality prose as well as high-quality presentations. You have a gift for writing about complicated concepts in a beginner-friendly way, and can appropriately scaffold content for beginners) Comfort with scripting and recording demo videos Capable of remote work. You enjoy collaborating and partnering with people in a remote environment and have excellent project management skills and follow through. Demonstrated experience using Microsoft tools (i.e., Word, PowerPoint, and Excel) Ideally available 20-40 hours per week, but do not hesitate to apply if you have less availability Ideal Skills Experience in Instructional Design Experience with Adult Learning Theories Experience using AI platforms like ChatGPT Experience using project management software like Jira Visual design skills (e.g., you can translate complex ideas or concepts into charts, infographics, diagrams, or video scripts/demos) Editorial experience and skills Compensation and Benefits Compensation range between $40-$120/hour. Final rate will be determined at hire, and will depend on many factors, including program domain, market demand, expertise, location, etc. Contract position with a collaborative team Ability to work remotely with flexible hours Why do we exist?Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we've expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.Video ShortsLife at Chegg: http://youtu.be/Fwf90zgaOLACertified Great Place to Work!: http://reviews.greatplacetowork.com/cheggChegg Corporate Career Page: https://jobs.chegg.com/Chegg India: http://www.cheggindia.com/Chegg Israel: http://www.chegg.com/about/working-at-chegg/israel/Thinkful (a Chegg Online Learning Service): https://www.thinkful.com/about/#careersChegg out our culture and benefits!http://www.chegg.com/about/working-at-chegg/benefits/http://techblog.chegg.com/Chegg is an equal opportunity employer
Sales Associate - A (Seasonal)
Lands End Inc, Hilo
As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position enhances the experience of our customers and drives profitable sales by providing product expertise and advanced selling skills. Sales Associates also assist in ensuring that both store and visual brand standards are being met. Positions are part-time, approximately 25 hours per week. Starting pay rate of $14.00/hr Job Responsibilities: Drives sales by utilizing approved consultative selling practices to identify customer needs and provide appropriate solutions; this can include suggesting outfitting options and related items to generate multiple unit sales, providing fitting room assistance, and participating in customer outreach activities Provides highest degree of customer service; including courteously, conversationally greeting customers, adjusting individual customer attention based on store traffic, suggesting solutions based on customer interests and needs Maintains knowledge of Lands’ End website navigation and leverages this option for customer solutions when the product is not available in the store Processes customer transactions efficiently using the POS and online system, including sales, returns, exchanges, etc. in accordance to authorized procedures Maintains knowledge of Lands’ End products and services  Performs markdown and other promotional activities as needed Responsible for stock replenishment and adhering to visual brand standards. Qualifications: Excellent selling skills Ability to communicate effectively with customers and fellow employees Ability to receive feedback and take action when appropriate Ability to follow written and verbal instruction and meet deadlines on projects/tasks Flexible and adaptable to change Knowledge of Lands’ End merchandise is strongly preferred Previous experience in retail strongly preferred Availability and flexibility to work varied hours to support the needs of the business Ability to stand for long periods of time Ability to lift boxes up to 40 pounds Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Retail
Sales Associate - A (Seasonal)
Lands End Inc, Honolulu
As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position enhances the experience of our customers and drives profitable sales by providing product expertise and advanced selling skills. Sales Associates also assist in ensuring that both store and visual brand standards are being met.   Positions are part-time, approximately 25 hours per week. Starting rate of $14.00/hr.   Job Responsibilities: Drives sales by utilizing approved consultative selling practices to identify customer needs and provide appropriate solutions; this can include suggesting outfitting options and related items to generate multiple unit sales, providing fitting room assistance, and participating in customer outreach activities Provides highest degree of customer service; including courteously, conversationally greeting customers, adjusting individual customer attention based on store traffic, suggesting solutions based on customer interests and needs Maintains knowledge of Lands’ End website navigation and leverages this option for customer solutions when the product is not available in the store Processes customer transactions efficiently using the POS and online system, including sales, returns, exchanges, etc. in accordance to authorized procedures Maintains knowledge of Lands’ End products and services  Performs markdown and other promotional activities as needed Responsible for stock replenishment and adhering to visual brand standards.   Qualifications: Excellent selling skills Ability to communicate effectively with customers and fellow employees Ability to receive feedback and take action when appropriate Ability to follow written and verbal instruction and meet deadlines on projects/tasks Flexible and adaptable to change Knowledge of Lands’ End merchandise is strongly preferred Previous experience in retail strongly preferred Availability and flexibility to work varied hours to support the needs of the business Ability to stand for long periods of time Ability to lift boxes up to 40 pounds Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Retail