Delivery Salary in Hartford, CT

What you'll do atDo you enjoy shopping?Online orderfillers and delivery associates get to do just that every day. Online orderfillers have the opportunity to shop for our customers and choose just the right apple, or select their favorite cereal. This position is extremely fast paced and is one that gets to spend time in all departments shopping for our customers and filling their online orders.Order fillers and delivery associates also get to dispense orders to our customers and engage them in conversation throughout the dispensing process. The pace can be intense, especially in the evenings, on weekends, and during a holiday season. There are times when you have to juggle shopping for our online customers while stopping to help our in store customers. At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.The hourly wage range for this position is $14.00 to $26.00.*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Duties and Responsibilities Acknowledge and greet customers with a smileAnswer customer questionsHelp customers find the products they are looking forAssist fellow associates as needed throughout the storeKeep your area stocked, clean, and safe* For a complete list of duties and responsibilities, please see the actual job description.#storejobs About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

Note: This is an URGENT requirement that needs to be staffed immediately. Apply immediately if your have the relevant experience.Location: Candidates must be located in NJ or willing to relocate to NJ.Employment Type: Contract to Hire (CTH)Job Description:Embark on an exciting opportunity with a leading Global Supply Chain Organization, driving transformative changes in shipping infrastructure. As a pivotal team member, you will contribute to the automation of import and export control requirements, optimizing digital efficiencies at key manual capture points in each country. Join us in ensuring timely compliance and positioning our organization at the forefront of innovation.Responsibilities:* Facilitate the adoption of Azure DevOps (ADO) within teams, managing backlogs, and overseeing delivery over Program Increments (PI) or quarters.* Guide and support teams through each sprint event, ensuring optimal performance and adherence to agile principles.* Provide coaching to each key agile team role, fostering collaboration and a shared understanding of agile methodologies.* Tailor coaching strategies specific to the unique needs of each team, promoting continuous improvement.* Demonstrate a lean-agile mindset, influencing teams to embrace agile principles and practices.* Use strong analytical and problem-solving skills to help teams adopt Azure DevOps and agile practices.* Proactive mindset with the ability to drive change and innovation to help teams rapidly mature in practices.* Collaboratively approach and work closely with assigned cross-functional teams.Required Experience:* Minimum 5 years of technical agile coaching experience.* Proven experience in digital transformations, transitioning from waterfall to agile methodologies.* Proficient in CI/CD and Azure DevOps (ADO), with a track record of successful implementations.* Certified in SAFe (Scaled Agile Framework) and SPC (SAFe Program Consultant).* Demonstrated experience in coaching and leading multiple teams concurrently.* Exceptional verbal and written communication skills, with the ability to convey complex concepts in a clear and concise manner.* Experience with other agile frameworks and methodologies.* Continuous learner, staying updated on industry trends and best practices.Confirmation of employment is contingent upon successful completion of employment verification (e-verify), a drug test, and a background check.Hartford, CT* Hartford, the capital of Connecticut, is a city with a rich history, cultural attractions, and a focus on finance and insurance industries. The city's downtown area features landmarks like the Connecticut State Capitol and the Wadsworth Atheneum Museum of Art, the oldest public art museum in the United States. Hartford is home to several higher education institutions, contributing to its academic and cultural vibrancy. The city's parks, including Bushnell Park and Elizabeth Park, offer green spaces for relaxation and recreation. With its blend of historical charm and contemporary amenities, Hartford provides a diverse and engaging environment for residents.

Center 3 (19075), United States of America, McLean, VirginiaSenior Manager, Technical Program Management - Enterprise DataAre you interested in leading programs that deliver on critical business goals and build large scale products & platforms?About Capital One: At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper. We're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. About the team: As the Senior Manager of Technical Program Management in Capital One's Enterprise Data and Machine Learning (EDML) division, you'll be at the forefront of driving innovation and efficiency in our Data API ecosystem. Your role involves collaborating closely with cross-functional teams to define, prioritize, and execute on API initiatives, setting strategic direction, ensuring alignment with business objectives, and driving continuous improvement in API development processes. You'll be responsible for establishing best practices, fostering a culture of innovation, and delivering high-quality data products that meet the evolving needs of our customers and partners. Additionally, expect to play a key role in stakeholder engagement, driving adoption, and ensuring the scalability, reliability, and security of our data APIs.In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.Our Senior Manager TPMs have:Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycleAbility to define the strategic direction for cross LOB API initiatives, aligning them with business objectives and market trends. Oversee the planning, execution, and delivery of API projects, ensuring they are completed on time, within budget, and meet quality standards.Exceptional communication and collaboration skillsExcellent problem solving and influencing skillsA quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinkerAbility to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representativesDeep focus on execution, follow-through, accountability, and resultsExceptional cross-team collaboration with product management, engineering, design, and other stakeholders to prioritize features, resolve dependencies, and ensure alignment across teams; able to work across different functions, organizations, and reporting boundaries to get the job done.Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partnersBasic Qualifications:Bachelor's degreeAt least 5 years of experience managing technical programsPreferred Qualifications:5+ years of experience designing and building data-intensive solutions using distributed computing3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS3+ years experience building highly scalable mobile products & platforms3+ years of experience with Agile delivery3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impactExperience in building systems & solutions within a highly regulated environmentBachelor's degree or higher in a related technical field (Computer Science, Software Engineering)At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $199,100 - $227,200 for Sr. Manager, Technical Program ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to [email protected] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

West Creek 3 (12073), United States of America, Richmond, VirginiaSenior Lead Data EngineerDo you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking Data Engineers who are passionate about marrying data with emerging technologies. As a Capital One Senior Lead Data Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One.TEAMAs a Senior Lead Engineer in Finance tech you will be responsible for working collaboratively across Finance, Capital One Lines of Business and Enterprise Functions to develop patterns, playbooks and tools to support standards, create and review target data models in support of Finance and Enterprise goals. The Senior Lead Data will be responsible for partnering with Technology, Machine Learning, Product Architecture, and other Capital One teams to support the development of the Finance Tech Data Strategy into products and services we create and consume.What You'll Do:Collaborate with and across Agile teams to design, develop, itdetest, implement, and support technical solutions in full-stack development tools and technologiesLead a team of developers with deep experience in machine learning, distributed microservices, and full stack systemsUtilize programming languages like SQL, Python and tools like databricks, iceberg, presto, graphql and Cloud based data technologiesShare your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering communityCollaborate with data product managers, and deliver robust cloud-based solutions that drive powerful data experiencesDevelop unit testing guidelines and conduct reviews with other team members to make sure your code is rigorously designed, elegantly coded, and effectively tuned for performanceMentor and develop engineering associates to help scale data product development and consumption efforts across the Finance organization.Develop relationships with key stakeholders, peers in our Enterprise Architecture and Data engineering teams.Make and document key modeling principles and provide guidance to help engineering teams establish and design to target.Review delivery team designs and assess alignment with target architecture, data strategy and relevant policiesOwn design and data governance decisions in partnership with the Divisional Chief Architect and peer architects.Develop standards for publishing, modeling and protecting dataOwn and prioritize the long-term (12-18 months) Data Product delivery roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure that and your team will be successfulUnderstand how ontology and data models fits into the larger ecosystem, anticipating impacts from changes in other parts of the businessWork closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact Ontology and Data modeling as well as consumersBasic Qualifications: Bachelor's DegreeAt least 8 years of experience in application development (Internship experience does not apply)At least 2 years of experience in big data technologiesAt least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)Preferred Qualifications: Master's Degree9+ years of experience in application development including Python, SQL, Scala, or Java4+ years of experience with a public cloud (AWS, Microsoft Azure, Google Cloud)5+ years experience with Distributed data/computing tools (Hadoop, Hive, EMR, Kafka, Spark)4+ year experience working on real-time data and streaming applications4+ years of data warehousing experience (Redshift or Snowflake)4+ years of experience with UNIX/Linux including basic commands and shell scripting2+ years of devops experience2+ years of experience with graphQL experience2+ years of experience with Agile engineering practicesCapital One will consider sponsoring a new qualified applicant for employment authorization for this position. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to [email protected] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Title: QA Analyst/Tester - HybridLocation: Hartford, CT, USALength: Long termRestriction: W2 or C2CDescription:*** Hybrid *** Webcam interview very long term project initial PO for 1 year with multiyear extensions ****** Candidate must be a U.S. Citizen or Permanent Resident due to security ***SCOPE OF WORK:The agency needs the service of a QA Automation Engineer to work on SACWIS and CCWIS. The candidate will serve in the capacity of a QA Automation Engineer, will follow a well defined vision of how IT and the business aligns and make sure that everyone is following the same principles, methodologies, and support activities per the direction of agency management. The specific focus of this candidate will be the part of the team that will work on ETLs and data conversion as well to participate in the SDLC process of the new CCWIS system and work with the System Integrator to ensure the transfer of knowledge and ongoing maintenance of the solution. Specifically, the candidate will be responsible to work alongside our QA Lead to assist with testing the ETL and Data conversions to ensure that conversions requirements are met whilst also ensuring that service qualities (Performance, scalability, extensibility, maintainability, security, interoperability) for now and for the future are achievable.Specific Services Required:In the role of the Automation QA Engineer, the following services are required:Reviews all system requirements, test scripts, test scenarios to create appropriate testing workflow. Ensures that this set of high level requirements is consistent, complete, correct, and operationally defined.Reviews software components and collaborates with Development group, Product Owners, System Teams, and Operations to ensure best overall testing strategies, best practices and techniques for automated testing.Interfaces with the design and implementation teams, so that any problems arising during QA can be resolved in accordance with the fundamental design concepts, and user needs and constraints.Assist in all testing processes involving the migration and integration of new and legacy technologies.Follows the testing standards and strategies and uses them correctly.Interface with the user(s) and sponsor(s) and all other stakeholders to determine their (evolving) needs.Follows the set standards for the automated testing software, policies, and execution.Generates products such as automated functional tests, regression tests, load tests, and test scenario around ETL and data conversion.Responsible for creating automated test case scenarios for Agile Delivery Team to meet Acceptance CriteriaReviews and understands the design and development of the database architecture including relational data structures, data marts, data dictionaries and logical and physical data models.Develop and maintain efficient, well documented, test scripts custom to the integration of data and processes from the legacy systems to the new applications and technologies.Design, develop and implement ETL testing scripts that are consistent with the solutions for data ingestion, cleansing, business rules execution and Data Distribution.Perform tests and validate data flows and ETL processes according to business requirements.Ability to create complex SQL joins to test data migration requirements.Expertise in querying and testing databases such as SQL Server, DB2 and Oracle.Designing test scripts that validate the determined data conversion strategy from legacy to new platforms.Involvement in all stages like Requirements gathering, Data mapping, Data extraction, Data loading, Data testing, documentation, performance optimization and maintenance.Excellent communication, presentation, collaboration, and interpersonal skills.Demonstrated ability to deliver business and technical value.Must be very organized, pro active and self directed. Must be able to perform with minimal supervision.Must have very strong abstract thinking and problem solving skills.Must have very good verbal and written communication skills.REQUIRED SKILLS AND EXPERIENCE:In addition, the agency requires:An experience professional with demonstrating the following knowledge and skills:5+ years Experience with Automated Testing Frameworks, Test Strategies and Test Beds.5+ years Experience with HP QC, UFT, Stress Stimulus, Azure Dev Ops5+ years Experience Microsoft SharePoint5+ years Experience with Agile Methodologies5+ years Experience with Software Testing MethodologiesKnowledge of Testing Tools, Testing Frameworks, Continuous Integration MethodologiesKnowledge of Web Application Testing, Distributed System Testing, Performance Testing, Regression Testing, Database Testing, Mobile Testing, Security Testing, Accessibility Testing, Web Service Testing.Knowledge of Data Modeling and Database DesignThorough understanding of standard QA best practices in an Agile environment including authoring test plans and test cases, executing tests and tracking issues to closureExperience in Test Driven Development and testing tools and techniques.Testing experience with Web Services (REST, SOAP, WCF) and tools such as SOAPUI and SOAP Sonar.

Company:US1225 FreshPoint Connecticut, LLCZip Code:06114Minimum Level of Education:High School or EquivalentMinimum Years of Experience:1 YearEmployment Type:Full TimeTravel Percentage:0Compensation Range:$10.00 - $48.00The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.You may be eligible to participate in the Company's Incentive Plan.BENEFITS INFORMATION:For information on Sysco’s Benefits, please visit SyscoBenefits.comJob PostingAll drivers run daily routes with frequent stops and are required to load packages onto hand trucks and unload product at each stop on the assigned route in the order they are designated by the Transportation Department Manager. The candidate will operate successfully in a cross-dock model picking up a loaded truck from a nightly delivery at the assigned loading dock and return the empty truck back to the assigned lot at the end of the route. May be required to assist occasionally with loading-trucks, palletizing product, and performing other duties as assigned by Supervisor or Manager.RESPONSIBILITIES• Provide technical, customer relations, and personnel management for major programs and projects.• Runs routes efficiently, meeting or exceeding designated route times• Unload product from trailer, by hand or using a hand cart, and place in designated customer storage areas. May include transporting product down ramps, stairs, or docks, in all weather conditions.• Frequently lift, push, or move product that weighs 1-75 pounds, up to 100 pounds; frequently reach up to 72 to stack and unstack pallets and hand cart; constantly bend and twist while loading and unloading product, and retrieving items from trailer.• Verify delivery of items with customer and obtain proper signatures. Contact management for authorization when discrepancies are on invoices. Communicate all errors/returns.• Calls in when a customer does not receive their entire order (shorts)QUALIFICATIONSMinimum Requirements• 21+ years of age.• Must submit to a pre-employment background check and drug screen.• License to drive - valid Class A Commercial Driver License (CDL) with a clean driving record.• Ability to read, write and communicate in English.• Touch freight may need to lift, push or move product weighing an average of 40-60 pounds and as much as 100 pounds repeatedly.• Flexibility overtime as required, weekends and holidays as business needs require.Preferred Requirements• 1 year customer delivery experience preferred.• 6 months hand cart/hand truck experience preferred.• 6 months Food and Beverage experience preferred.• 2 years consistent work history preferred.OVERVIEW:Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.AFFIRMATIVE ACTION STATEMENT:Applicants must be currently authorized to work in the United States.We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Vice President, Customer EngagementOperationsRemote, with hybrid options available in New York City or Reston, VAType: This is a full-time position About the TeamCollege Board's Operations division (130 ppl) aims to be a world class digital assessment delivery and customer engagement organization that supports millions of students and thousands of test centers, annually. Operations is also leading exciting work to advance customer experience through the use of innovative solutions, products and technology to enhance the delivery of digital assessments.The Customer Engagement department (65 ppl) is a combination of customer and technical support teams augmented by vendor operations, training and forecasting/planning to deliver all aspects of multi-channel support to our key constituents, including students, parents, educators, and our state partners representing approximately 2 million contacts per year.This integrated team serves as the organization's 'front line' and represents the voice of the customer, partnering across the organization to provide a positive and effective overall customer experience.About the OpportunityYou'll direct our day-to-day customer engagement work and all aspects of customer support and service, plus guide customer experience strategy and vendor operations aswe aim to deliver a positive experience for each College Board customers. This position is responsible for the delivery of services and support for our wide range of customers, including educators, students, parents, states and districts. You will also be a key contributor to our Operations leadership team as we complete our transition to a digital testing operation. Ready to lead an extraordinary team? Keep reading!In this role, you will be required to excel at the following to deliver effective and positive customer experience and support through excellent service, innovations and operational enhancements:Strategic Leadership: Develop and execute the strategic vision and roadmap for Customer Engagement aligning with the overall College Board mission and Operations division priorities.Team Leadership: Provide strong leadership and direction to the Customer Engagement team, fostering a culture of collaboration, excellence, inclusion and customer-centricityOperational Excellence: Drive operational efficiency and effectiveness across all Operations customer-facing functions and large external vendors, optimizing processes, workflows, and systems to enhance customer satisfaction and drive business resultsCustomer Experience: Champion a customer-first approach throughout the organization, ensuring the delivery of exceptional experiences at every touchpoint of the customer journeyCross-functional Collaboration: Collaborate closely with Program, Product, Technology and Field leadership, as well as Communications and Marketing to ensure alignment on customer needs, product enhancements, and go-to-market strategiesPerformance Management: Define key performance metrics and benchmarks for Customer Engagement, regularly monitoring and analyzing performance data to drive continuous improvement and operational excellenceCustomer Advocacy: Leverage the voice of our external customers and establish the people, processes and data required to advocate for them through a focus on their needs, feedback, and challenges to influence program and product policy and communications.Talent Development: Recruit, develop, and retain top talent, providing coaching, mentorship, and growth opportunities to empower team members to reach their full potentialRisk Management: Identify potential risks and issues impacting customer satisfaction and experience and operational delivery, developing proactive mitigation strategies to address them effectivelySpecific Responsibilities include:Set Vision & Strategy (40%)Set the overarching vision and direction for customer engagement at College Board and ensure a strong customer experience that is differentiated based on customer needs and expectationsFoster a customer experience mindset and framework for processes, products and decision-makingWork closely with different stakeholders across the organization to provide a strong service to our customers by addressing the root of the problemDevelop a deep understanding of College Board's customer base to drive change initiatives, business strategy and technology enhancement programs that improve the support and success of customersDevelop, monitor, and report on critical measurements and metrics that drive high levels of customer satisfaction; define clear measurements of successSet a strategic vendor management and optimization strategy for a wide range of customer support models, with a focus on cost management and experienceProvide Team Leadership & Management (40%)Effectively manage a high-performing, remote team of 5-8 direct reports to ensure they are engaged and working effectively toward accomplishing goalsProvide the leadership necessary to deliver results across the teamBuild and drive a performance-based culture and actions to support an inclusive and engaged teamEstablish critical forecasting and planning capabilities and anticipate and manage work volumes and budgets based on data; responsible for managing a vendor budget of ~$30MEnhance the customer support vendor management functionDrive Continuous Improvement & Innovation (20%)Provide actionable intelligence and insights via thorough analysis and assessment of all escalation data that comes into the teamMake data-driven decisions on continuous improvement for our escalations programs based on that analysis and insightsFoster an innovative culture to explore technology, AI and other solutions to help drive efficiencies in support models and improve experience metrics.About YouYou have:15+ years of directly related experience in customer operations, customer experience, or customer service with 5+ years in an executive leadership positionDirect experience working in a customer service call center, either as an individual contributor or in a management capacityDeep understanding of industry best practices, trends, and technologies related to customer operations and supportA proven track record of developing, coaching, training, and retaining top talent with high levels of engagementThe ability to empower others and effectively delegate work with accountabilityProven track record of driving operational excellence and delivering exceptional customer experiencesExcellent communication, negotiation, and interpersonal skillsAbility to thrive in a fast-paced, high-stakes, and dynamic environment and lead through changeExceptional strategic thinking, analytical and planning skills - you can build a strategy, connect the dots, and build towards the futureExperience as a highly collaborative leader with ability to influence others and build strong relationships across internal and external stakeholdersThe ability to communicate effectively with product leads and technologists to meet and drive business requirementsExperience leading high-visibility projects from start to finish with measurable resultsFluency with data and confidence in making data-driven decisionsDemonstrated success managing complex customer escalationsA passion for education and the impact that educators have on studentsThe ability to travel, at least once a monthEligible to work in the United States of AmericaAbout Our ProcessApplication review will begin immediately and will continue until the position is filledWhile the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and panel interview, finalist interview and reference checks. This is an approximately a 10 to 12-week processAbout Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $176,000 to $260,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.About Our CultureOur community matters, and we strive to practice and improve our culture daily. Here are some headlines:We are motivated to positively impact the educational and career trajectories of millions of students a yearWe prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heardWe welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network)We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goalsWe know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizationsWe offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time#LI-Remote#LI-CW1

Operations Coordinator (Assistant Director, Division Operations and Strategic Initiatives)College Board - Operations DivisionThis is a full-time and remote position.About the TeamThe Operations Division at College Board has a total of 160+ people and is comprised of four different departments that are responsible for all aspects of clean delivery for College Board programs: Assessment Delivery, Customer Engagement, Division Operations and Strategic Initiatives, and Vendor Strategy and Analytics. Our work is driven by the evolving needs of our internal and external customers, and we support them through flexible strategies and quality delivery to effectively support our enterprise-wide goals and priorities and support the customers in our care.The Division Operations and Strategic Initiatives is a small but mighty team of 6 who lead the implementation of high impact Operations initiatives and strategies that maximize efficiency across the division. Our latest ongoing initiative has been focused on developing integrated systems/processes for working in a best-in-class digital operation delivery model. We work closely with the Senior Vice President of Operations and the Ops Leadership team to consistently evaluate 'where we want to go, and how we plan to get there'. We are responsible for defining and delivering action plans, tools and processes that achieve Operations priorities and goals. We partner with all levels across Operations to drive continuous improvement plans, remove complex impediments and collaborate across other divisions to communicate effectively and ensure optimal results.About the OpportunityAs our Operations Coordinator (Assistant Director, Division Operations & Strategic Initiatives), you will primarily support the leader of the Operations division in maximizing their effectiveness across multiple verticals, people, and mission-critical initiatives. You will have an eye for anticipating needs, helping leadership and the full team stay focused, and resolving operational and administrative issues before they arise. In addition, you will support key processes to track and monitor critical milestones and goals for the broader portfolio of strategic initiatives. Your outcomes-orientation, bias for action, organizational skills, inquisitiveness, and collaborative spirit will allow you to flourish as a hands-on contributor driving the success and engagement of the division. You will report directly to the Executive Director, Division Operations and Strategic Initiatives.What you'll doAdministrative Support (70%)Manage all aspects and have command of the Senior Vice President's calendar, anticipating scheduling conflicts and working quickly to resolve issues in a swift and efficient mannerProvide a wide range of administrative and operational support to the Senior Vice President, including all travel arrangements, expense reports, and meeting logisticsOrganize and schedule cross-divisional meetings, ensuring the needs of all stakeholders are met and that every participant has the information needed leading up to and through the eventMaintain confidentiality and exercise superb judgment in dealing with sensitive information, respond to internal inquiries and/or escalate issues as necessaryWork cross-functionally with other Executive Assistants to coordinate meetings, events and agendasStrategic Initiatives Project Management (30%)Support the planning, project management and execution of Ops Division monthly, quarterly, and annual division meetings (in-person and virtual)Lead the development and delivery of the Operations onboarding experience for new employees including training on key operational processes or proceduresCoordinate division-wide communications including developing and managing the monthly Ops newsletterEstablish structures/processes to support, monitor, track progress, and communicate initiative status for the critical details of key deliverables including due date, goals, milestones, task details, and key performance metrics across the full portfolio of strategic initiatives.About youYou have...2-3 years of administrative experience preferably in project management, people operations, and/or supporting a senior leader in an executive assistant capacity Excellent organizational and planning skills, including attention to detail plus accuracy and the ability to effectively handle multiple tasks and/or deliverables simultaneouslyOutstanding oral and written communication skills including proofreading and an ability to curate content for a wide variety of audiencesSystems and routines that guide your daily operations and help you squeeze efficiency and productivity out of your timeStrong Microsoft Office skills (Outlook, Excel, PowerPoint, OneNote and Teams) and using Internet applicationsProven ability to tightly manage calendars, schedule meetings/interviews, and communicate with relevant partiesYou work well under pressure and value and seek out feedbackA customer service mindset and a strong desire to influence and motivate othersStrong relationship building skills especially across teamsYou are trustworthy and have excellent judgementWillingness and ability to travel approximately once per quarterBachelor's degree and/or background in K-12 education, higher education, or education products is preferred but not requiredYou must be authorized to work in the USAbout Our ProcessApplication review will begin immediately and will continue until the position is filledWhile the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week processAbout Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $40,000 to $80,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.

Position Overview: Our esteemed client is seeking a Senior IT Delivery Manager for their operations based in Troy, MI. This pivotal role involves senior-level management of workstreams and projects, requiring adept oversight of multiple programs and large-scale initiatives. Responsibilities: Facilitate the smooth initiation of projects in alignment with stakeholder preferences.Manage project funding effectively.Oversee vendor relationships and financial tracking. Required Skills/Experience: Proven experience in vendor management and financial oversight.Familiarity with DevOps practices, Microsoft GitHub, and similar tools is advantageous.Extensive background in program management, overseeing multiple projects and project managers.Demonstrated ability to shepherd development projects from inception to successful implementation.Strong project management acumen, capable of multitasking and handling multiple projects in a cross-functional setting.Proficient in Agile and Waterfall methodologies for project delivery.Thorough understanding of the software development lifecycle, encompassing requirement gathering, analysis/design, development technologies, testing methodologies, and deployment management.Skilled in generating comprehensive documentation for moderate-sized projects.Ability to coordinate cross-functional teams to achieve project objectives.Aptitude for interpreting customer business needs and translating them into actionable requirements.Effective communication skills, both verbally and in technical writing, suitable for diverse organizational levels.Collaborative mindset with strong interpersonal skills across all management tiers.Ability to prioritize tasks effectively, balancing project responsibilities and ongoing support duties.Capacity to influence stakeholders outside direct control and coordinate effectively with technical managers, business managers, subject matter experts, and customers.Basic financial analysis skills and familiarity with financial reporting tools are advantageous.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™

Center 1 (19052), United States of America, McLean, VirginiaDirector, Technical Program Management - Card Data TechAbout Capital One:At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper.We're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. About the team: Card Data is considered a beacon of excellence in all things Data. We build and deliver strategic data related technology solutions that are leveraged by the rest of Card Tech. As a Director of Technical Program Management (TPM) in Capital One's Card Data Tech organization, you'll spearhead strategic initiatives to enhance various aspects of our data ecosystem including data transformations and governance, drive innovation, and optimize operational efficiencies. Your role entails overseeing complex technical projects, aligning cross-functional teams, and ensuring the successful delivery of data-driven solutions. You'll collaborate closely with senior leadership, leverage your expertise in program management and technical acumen to drive transformative initiatives that propel Capital One's data capabilities forward. Expect to lead high-impact projects, foster a culture of continuous improvement, and play a pivotal role in shaping the future of data management within the organization. Our group's mission is to deliver world class data experiences that customers trust and associates love to use.In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.Our TPM Directors have:Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycleExceptional communication and collaboration skillsExcellent problem solving and influencing skillsA quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinkerExperience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practiceAbility to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representativesDeep focus on execution, follow-through, accountability, and resultsExceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partnersBasic Qualifications:Bachelor's degreeAt least 7 years of experience managing technical programsPreferred Qualifications:7+ years of experience designing and building data-intensive solutions using distributed computing3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS3+ years experience building highly scalable mobile products & platforms3+ years of experience with Agile delivery3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impactExperience in building systems & solutions within a highly regulated environmentBachelor's degree in a related technical field (Computer Science, Software Engineering)MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experienceAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $233,100 - $266,000 for Director, Technical Program ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to [email protected] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).