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Banking Salary in Georgia, USA

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Investment Banking Analyst Financial Services - Depositories
Piper Sandler & Co., Atlanta
At Piper Sandler, we connect capital with opportunity to build a better future.We believe diverse teams with unique backgrounds, skills and experiences yield more innovative solutions. Our mission is to recruit, develop, retain and engage a diverse, high-performing team. Our business enables bright, committed people working in partnership within an environment that allows each person to achieve at a high level. We commit to encouraging and valuing inclusivity because every partner brings unique perspectives that help us better serve our clients.Piper Sandler is the most prolific advisor to depositories for M&A and capital raising. We have completed more than 290 Depository M&A transactions since 2016 with an aggregate deal value of over $90 billion and 328 debt capital markets issuances since 2014 with over $20 billion raised for our clients.We are currently looking for an Analyst to join the Depositories team in our Atlanta office. Responsibilities: Assist with transaction execution, including M&A and capital raising Create pitch books Conduct industry- and company-specific research Interact with clients and senior bankers Qualifications: Recent graduate or some prior experience Bachelor's degree from a top tier school; finance or accounting preferred (but not required) Ability to work in a fast paced and challenging environment Extremely detail oriented with the ability to multi-task Candidates must be able to work well under pressure, handle multiple projects at once and learn quickly Excellent analytical, verbal and written communication skills As a leading investment bank, we enable growth and success for our clients through deep sector expertise, candid advice and a differentiated, highly productive culture.Our investment banking clients have access to unparalleled guidance through our deep product and sector expertise and ready access to global capital. We take pride in providing our clients with thoughtful advice and diligent execution, no matter the economic environment. Our investment banking group partners with corporate clients and financial sponsors to provide advisory and financing services related to mergers and acquisitions, equity and debt capital markets, private placements, restructuring and corporate & venture services. We offer in-depth knowledge and industry relationships in our core sectors of chemicals, consumer, diversified industrials & services, energy & power, financial services, healthcare and technology. Learn more about our investment banking team here .Piper Sandler values a strong culture dedicated to the emotional and physical well-being of our employees. Learn more about our commitment to our employee's health and well-being. Learn more about our benefits program and how we are here for our employees and their families today, tomorrow and beyond.All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, disability, age, marital status, status as a protected veteran or status with regard to public assistance.*LI-BSL1
Commercial Banking Operational Risk Analyst
Bank OZK, Cumming
Position Description: Job Purpose and Scope:Collaborates with key stakeholders to identify key processes, risks, and controls for Commercial Banking and then tests those controls and makes recommendations for improvements. Translates business needs into clearly defined processes, assesses needs and identifies desired outcomes, formulates scoped and viable options, drives and coordinates implementation, and validates results.Essential Job Functions:Coordinates creation and maintenance of procedures indicating key controls that mitigate key risks.Creates and maintains process flows indicating key risks and controls for identified key processes.Coordinates maintenance of Risk Control Self-Assessment (RCSAs), refreshing at least annually or as business needs and changes warrant.Conducts control design effectiveness assessments.Develops test programs to conduct control operating effectiveness testing.Conducts testing of key controls (or sample thereof) at least quarterly to reassess risk and reports results of testing, issues identified, changes in risk ratings, etc. to Operational Risk Management (ORM).Provides main point of communication between business unit and Operational Risk Management (ORM). Tracks items to completion for their business unit.Assists their business unit with timely completion of all operational risk reporting requirements.Coordinates operational risk training and awareness activities in their business unit.Provides business heads with operational risk data for consideration in decision making.Serves as the Operational Risk Coordinator (ORC) and collaborates with business unit process owners to:Understand business processes and identify those that are key to the business/Bank;Identify key risks inherent in key processes and key controls that mitigate key risks; andAssess inherent impact and likelihood of key risks using the aforementioned rating scale;Assess overall residual risk for the business unit.Partners with business stakeholders and provides subject matter expertise on business processes, workflows, and related systems.Maintains risk management documentation within corporate databases, systems and other Bank- wide reporting tools.Partners with Commercial Banking teams, other internal departments, and vendors to ensure solution implementation meets business needs while balancing risk considerations related to policies and internal controls.Participates in post-implementation monitoring activities, providing input and support to business stakeholders and the project team, as necessary.Keeps abreast of industry developments including changes in regulations and technology.Promotes and maintains a positive work atmosphere by behaving and communicating in a positive, professional manner in order to work effectively with co-workers, management, partners, and vendors.Assists in coordinating operational risk management activities that support corporate programs and align with the business plans, provides advice and counsel on risk-related matters, and actively participates in operational risk management efforts.Regularly exercises discretion and judgment in the performance of essential job functions. Maintains good punctuality and attendance to work. Follows Bank policy, procedures and guidelines.Knowledge, Skills & Abilities:Comprehensive knowledge of banking business processes and how they drive overall efficiency and profitability.Knowledge of banking regulations.Knowledge of project change management process.Ability to communicate effective both verbally and in writing, including technical writing skills.Ability to apply technical expertise and demonstrate strategic and analytical thinking skills.Ability to structure a large amount of information within a process framework.Ability to manage multiple tasks with exacting deadlines in a fast-paced environment.Ability to work effectively and demonstrate flexibility in a continually changing environment.Ability to demonstrate effective organization, critical thinking, analytical and problem-solving skills.Ability to work without close supervision.Ability to demonstrate effective customer service skills.Ability to maintain confidentiality.Ability to work extended hours.Ability to work effectively in a team environment.Ability to maintain attention to detail.Ability to demonstrate effective time management skills.Ability to extend influence within the line of business to achieve Bank and Corporate Risk Management objectives.Ability to travel on company business.Skill in using computer and Microsoft Office, including Outlook, Word, Excel, and PowerPoint. Equipment Used in Job Performance/Working Environment:ComputerTelephoneMulti-function deviceMajor Job Demands (Physical/Mental):Decision-makingProblem-solvingNote: This description is not an exhaustive list of all job functions, duties, skills and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.Position Requirements: Basic Job Qualifications:Bachelor's degree, or commensurate work experience in process analysis within financial services, Commercial Banking, or risk management, required.Minimum of one (1) year of work experience in process analysis, risk management, and/or banking operations required. Bank OZK is an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.
Teller I
Metro City Bank, Suwanee
Title: Teller I                                                                          Department: Branch Operations Reports to: Branch Manager                                                   FLSA Code: Non-Exempt                  Job Grade: 14 Overview: This position is responsible for servicing customers by processing customer paying and receiving transactions in an accurate and timely manner. Tellers must also rotate between branches, as needed.   Essential Duties: With accuracy, order, receive, verify, and distribute cash Accept retail and commercial deposits, verify cash and endorsements and provide customer a receipt Accept savings deposits and withdrawals, verify signatures Identify customers, cash checks, or refer customer to an officer for authorization to cash check when needed Prepare official checks and money orders Balance cash drawer daily Accept payments for loans Open and close vault May be responsible for bank opening/closing Perform all duties in compliance with BSA/AML regulations and requirements Obtains adequate data for CIP on all wire and money instrument transactions Monitors and reports suspicious activity to the BSA Officer Competencies: Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Diversity - Shows respect and sensitivity for cultural differences. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values. Judgment - Includes appropriate people in decision-making process. Motivation - Measures self against standard of excellence. Planning/Organizing - Uses time efficiently. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. Adaptability - Adapts to changes in the work environment. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Asks for and offers help when needed Innovation - Meets challenges with resourcefulness; Generates suggestions for improving work. Education/Additional Training or Certifications: High school Diploma or equivalent Previous Work Experience: Previous cash handling experience preferred Previous customer service experience required Language Skills                                              Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to write routine reports and correspondence Ability to speak effectively before customers and employees of organization Bilingual skills preferred - English/Spanish, English/Vietnamese, English/Korean, English/Chinese Work Environment: This job operates in a professional work environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines Physical Demands: While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to sit and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. AAP/EEO Statement: Metro City Bank is an Equal Employment Opportunity/Affirmative Action Employer with regard to Females, Minorities, Veterans and Disabled Persons, Sexual Orientation and Gender Identity, and provides reasonable accommodation for qualified individuals with Disabilities and Disabled Veterans in job application procedures. Therefore, if you require accommodation in the application process, please send an email request to [email protected] and in the subject line type “Applicant Accommodation Request”. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) See job description
Regional Universal Banker - Savannah Hodgson and Hwy 17
Colony Bank, Savannah
Position: Regional Universal Banker Purpose: This position is accountable for the delivery of exceptional customer service through the efficient managing of customer interactions. It assumes a role in developing new customer relationships as well as enhancing existing relationships. Position will be required to travel as needed. Essential Functions and Basic Duties: 1. Handle a variety of transactions using own count money, and cross sell bank services. Exercise independent judgment with close supervision. Refer questionable transactions to Head Teller. Receive commercial and individual checking and savings deposits, verify cash and endorsements and issue receipts. Cash checks, verify endorsement, validity and availability of funds. Pay savings withdrawals after verifying balance and signature. Accept payments (i.e. installment loan, charge card, personal line of credit, etc.) Maintain accurate records of official checks and bonds. Work night drop bags and mail receipts, process all mail envelopes. Sell official checks Redeem bonds and bond coupons upon desk approval. Retain custody of operating cash. Prepare change orders for customers. Assist with answering telephones. Sell and cross-sell bank services. 2. Attends to the needs of customers and prospective customers on banking matters. Recommends, explains, and opens new deposit accounts for customers. Opens and closes safety deposit boxes. Maintains confidentiality of customer accounts. Handles customer complaints related to the Banks services, explains service charges, and follows through on misdirected items or errors. Researches and resolves customer problems by serving as a liaison between the customer and the appropriate bank area. Answers inquiries and provides information on various accounts, loan balances, and other banking services. Ensures on-going sales, service, and product knowledge, training and self-development. 3. Provides notary public service. 4. Perform a variety of related clerical functions such as: sorting, counting, and wrapping currency and coins, verify straps, maintain records of transactions, balance deposits and cash drawers. 5. Know the procedures for using the on-line computer terminal system and understand how the entry of date affects not only the individual accounts but the entire system. 6. Serve customers in a cordial manner to encourage satisfaction with service. 7. Perform a variety of miscellaneous duties to assist with the work of the department (i.e. 24 Hour Banking and night deposit). 8. Comply with all federal and state laws and regulations. 9. Adheres to limited transaction limits. 10. Complies with all bank and personnel policies and procedures. 11. Complete periodic training provided and/or required by Colony. 12. Other duties as assigned. Qualifications: Education: 1. A high school diploma or equivalent. 2. Successful completion of Teller school provided by Colony. Experience: 1. Previous teller experience required. 2. Previous banking experience - preferred. Knowledge: 1. A thorough knowledge of teller procedures or general bank operations. 2. Understand bank policies and procedures. 3. Have a thorough knowledge of bank products and services. 4. Have the ability to effectively handle all routine and complex transactions at the branch. 5. Knowledge of up-to-date loan compliance policies and procedures. Skills/Abilities: 1. General clerical and math skills. 2. Must present a professional image in dealing with customers, interdepartmental and external representatives. 3. Perform duties with considerable speed and accuracy. 4. Sales and service skills; demonstrated ability to positively persuade customers and to identify and satisfy their needs. 5. Ability to coordinate a high level of activities in a variety of conditions. 6. High degree of accuracy and attention to detail. 7. Ability to handle information of confident nature. 8. Ability to adhere to deadlines and tight schedules. 9. Ability to use various office equipment, including, computer, e-mail, internet, Excel, and Microsoft Word. 10. Have a high degree of interpersonal skills, attitude, judgment, communication and the ability to effectively interact with customers and employees. 11. Ability to exercise personal and professional responsibility and work with limited direction. 12. Demonstrate a Team attitude at all times. Equal Opportunity Employer / Minorities / Females / Disables / Veterans / Drug Free Workplace
Part Time Universal Banker
Colony Bank, Valdosta
Position: Universal Banker Purpose: This position is accountable for the delivery of exceptional customer service through the efficient managing of customer interactions. It assumes a role in developing new customer relationships as well as enhancing existing relationships. Position will be required to travel within assigned floater area as needed. Occasional travel outside of assigned floater area may be required to meet business needs. Essential Functions and Basic Duties: 1. Handle a variety of transactions using own count money, and cross sell bank services. Exercise independent judgment with close supervision. Refer questionable transactions to Head Teller. Receive commercial and individual checking and savings deposits, verify cash and endorsements and issue receipts. Cash checks, verify endorsement, validity and availability of funds. Pay savings withdrawals after verifying balance and signature. Accept payments (i.e. installment loan, charge card, personal line of credit, etc.) Maintain accurate records of official checks and bonds. Work night drop bags and mail receipts, process all mail envelopes. Sell official checks Redeem bonds and bond coupons upon desk approval. Retain custody of operating cash. Prepare change orders for customers. Assist with answering telephones. Sell and cross-sell bank services. 2. Attends to the needs of customers and prospective customers on banking matters. Recommends, explains, and opens new deposit accounts for customers. Opens and closes safety deposit boxes. Maintains confidentiality of customer accounts. Handles customer complaints related to the Banks services, explains service charges, and follows through on misdirected items or errors. Researches and resolves customer problems by serving as a liaison between the customer and the appropriate bank area. Answers inquiries and provides information on various accounts, loan balances, and other banking services. Ensures on-going sales, service, and product knowledge, training and self-development. 3. Provides notary public service. 4. Perform a variety of related clerical functions such as: sorting, counting, and wrapping currency and coins, verify straps, maintain records of transactions, balance deposits and cash drawers. 5. Know the procedures for using the on-line computer terminal system and understand how the entry of date affects not only the individual accounts but the entire system. 6. Serve customers in a cordial manner to encourage satisfaction with service. 7. Perform a variety of miscellaneous duties to assist with the work of the department (i.e. 24 Hour Banking and night deposit). 8. Comply with all federal and state laws and regulations. 9. Adheres to limited transaction limits. 10. Complies with all bank and personnel policies and procedures. 11. Complete periodic training provided and/or required by Colony. 12. Other duties as assigned. Qualifications: Education: 1. A high school diploma or equivalent. 2. Successful completion of Teller school provided by Colony. Experience: 1. Previous teller experience required. 2. Previous banking experience - preferred. Knowledge: 1. A thorough knowledge of teller procedures or general bank operations. 2. Understand bank policies and procedures. 3. Have a thorough knowledge of bank products and services. 4. Have the ability to effectively handle all routine and complex transactions at the branch. 5. Knowledge of up-to-date loan compliance policies and procedures. Skills/Abilities: 1. General clerical and math skills. 2. Must present a professional image in dealing with customers, interdepartmental and external representatives. 3. Perform duties with considerable speed and accuracy. 4. Sales and service skills; demonstrated ability to positively persuade customers and to identify and satisfy their needs. 5. Ability to coordinate a high level of activities in a variety of conditions. 6. High degree of accuracy and attention to detail. 7. Ability to handle information of confident nature. 8. Ability to adhere to deadlines and tight schedules. 9. Ability to use various office equipment, including, computer, e-mail, internet, Excel, and Microsoft Word. 10. Have a high degree of interpersonal skills, attitude, judgment, communication and the ability to effectively interact with customers and employees. 11. Ability to exercise personal and professional responsibility and work with limited direction. 12. Demonstrate a Team attitude at all times. Equal Opportunity Employer / Minorities / Females / Disables / Veterans / Drug Free Workplace
Image Capture Representative (Scanning)
BC Forward, Atlanta
BCforward is currently seeking a highly motivated Image Capture Representative (Scanning) for an opportunity in College Park, GA!Position Title: Image Capture Representative (Scanning)Location: College Park, GAAnticipated Start Date: ASAPPlease note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.Expected Duration: 12 Months.Job Type: FULL TIME, CONTRACT, ON-SITEShift: Monday- 3rd Thursday - Sunday (4x10), 7:30 PM - 6:00 AMPay Range: $18/hr.Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).Requirements: Image Capture Representative (Scanning)Scanning and imaging of customer/client documents received via US mail,Banking/Financial services industryJob Description:Training is held only Sun - Wed 7:30 PM - 6:15 AM for 2 weeks, then candidate will report to hired shift after training.Candidate must be able to work holidays that are par to their normal shift.Responsible for the day-to-day scanning and imaging of customer/client documents received via US mail, overnight mail and local courier.Individual ensures that the documents are scanned/imaged appropriately, following department guidelines.Position requires the operation of high speed machinery used to scan/image documentsDuties include: user maintenance on machine, extracting documents from envelope, identifying exception transactions; cash handling, credit card payments and foreign items.Responsible for performing Match and Compare, Healthlogic Match and Compare and Special Health Logic Match and Compare as requested by client.Ability to identify different work flows, and document retention.The individual must be capable of working in a high volume and demanding continuous production environment, including sitting for prolonged periods of time.Proactively identify and manage risk, leveraging the Risk Framework.Understand and live the values that support our culture.Adhere to policies and procedures.Stay informed of key priorities and business updates.Must be able to lift/move boxes, trays, and racks of work up to 50 lbsKeywords:Image Capture Representative, Scanning, imaging, financial service, bankingBenefits:BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.About BCforward:Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.Interested candidates please send resume in Word format Please reference job code 220915 when responding to this ad.Get job alerts by email.Sign up now!Join Our Talent Network!Salary DetailsThis salary was provided in the Job Posting.$17-$18Hourly SalaryJob SnapshotEmployee TypeContractorLocationAtlanta, GA (Onsite)Job TypeAccounting, Banking, FinanceExperienceNot SpecifiedDate Posted04/04/2024
Credit Risk Policy Analyst
PayPal Inc., Atlanta
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.Job Description Summary:What you need to know about the role: The Credit Policy Governance Analyst at PayPal will oversee the development and maintenance of product-specific credit policies and procedures, ensuring their accuracy and relevance. This role will involve coordinating with key stakeholders to communicate and obtain approval for any policy changes. Additionally, the Analyst will manage documentation for internal and external activities, such as multi-bank partnerships.Meet our team: Join the PayPal Global Credit Policy team and play a key role as a Credit Policy Governance Analyst, supporting the entire lifecycle of Credit Policy Change management. In this role, you will collaborate closely with the Business Risk & Control Lead (BRCL) team and Credit Risk Policy Owners to understand their strategies, goals, and key objectives.Job Description:In your day-to-day, you will:Develop and maintain documentation of underwriting, portfolio management, and fraud policies related to Consumer & Merchant Lending activities. Coordinate the review/approval process for new initiatives, procedures, or changes to existing documentation in collaboration with Business Risk & Internal Control teams.Ensure documents are drafted within the expectations of bank partners, legal department, compliance, and Snr. Management.Collaborate with Business Risk & Control Leads to ensure all components of the Credit Policy Governance Framework are engaged throughout the policy governance lifecycle.Maintain documentation repositories and report documentation approval status to senior management.Represent Credit Policy as the First Line of Defense (FLOD) for all product-specific testing, audit, and external exam-relatedengagements.Provide weekly and monthly reporting to the Credit team to include updates on initiatives throughout the approval process and any potential risks that may impact timelines.What do you need to bring:3+ years of relevant work experience in credit policy or credit underwritingCredit Risk Management Experience related to Consumer and Business Lending activities.Relationship Management experience within a compliance and consumer banking environment.Excellent written, organization, communication, presentation, and interpersonal skills.Strong analytical, problem-solving, and critical thinking skills are important.Proficient in MS OfficeAdditional Job Description:Subsidiary:PayPalTravel Percent:0-PayPal is committed to fair and equitable compensation practices.Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.The U.S. national annual pay range for this role is$43400 to $111980Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.comWho We Are:Click Here to learn more about our culture and community.PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visithttps://www.paypal.com , https://about.pypl.comand https://investor.pypl.com.PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected] general requests for consideration of your skills, please Join Our Talent Community.
Banking Business Analyst
Infosys Limited, Atlanta
Infosys is seeking a Banking Business Analyst. In the role of Business Analyst, you will interface with key stakeholders and apply your Business Analysis skills and Domain proficiency across different stages of the Software Development Life Cycle including Project initiation, Requirements Elicitation, Application Architecture definition, Design and Testing. You will play an important role in creating requirements documents and in initial Data Analysis. You will also deliver BRDs, Requirement's specifications for modules/applications, and lead validation for all types of functional/non-functional testing and support activities related to tracking, work allocation and status reporting. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.Location for this position is Jersey City, NJ/Charlotte, NC/Atlanta, GA/Dallas, TX. This position may require 10% or less travel and may require relocation.Required Qualifications:• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.• At least 2 years of experience with Information Technology.• Experience in Capital Markets / Regulatory reporting / Equities / Derivatives.• Experience in Trade surveillance, Data Analysis, SQL.Preferred Qualifications:• At least 5 years of experience as Business Analyst - This would translate to the fact that the candidate should be able to work both with the business partners and the technology teams very closely in a daily basis to assist in defining the capability and being involved throughout the build process• Experience working in Financial Services industry, preferably Risk/Compliance/AML/Investment Banking/Capital Markets/ Trade Surveillance/Operational Risk/Credit Risk space• At least 5 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes.• At least 5 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process• At least 5 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment• At least 5 years of experience in Business Analysis Skills - Requirement's analysis, Elicitation, Agile Methodologies.• Analytical and Communication skills.• Good presentation and articulation skills - being able to make presentation to senior leadership as required, manage effective communication between business partners and technology teams• Planning and Co-ordination skills.• Experience with project management.• Experience and desire to work in a management consulting environment that requires regular travel.• Experience in SQL, PLSQL, Python or any other data analysis tool will be added advantage.The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.About UsInfosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem."Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability."
Banking Customer Advocate I
Flagstar Bank, N.A., Atlanta
Position Title Banking Customer Advocate ILocation Work From Home United StatesJob Summary The Customer Advocate (CA) serves as the first point of contact for our customers. In this role, the CA will be responsible for supporting inbound contacts from current and prospective banking customers. Through these engagements, the CA will create detailed documentation to ensure inquiries are resolved in an accurate and satisfactory manner.In this role, you will expand on your current skill set, mastering soft-skills and becoming an expert with our Online Banking platform. From there, successful CAs will have the opportunity to transition to a Senior Customer Advocate who specializes in supporting our business customers and more complex customer interactions.Pay Range: Local Minimum Wage - $18.62 - $24.00Job Responsibilities:Customer Service:Handle a large volume of inbound customer contacts, building positive relationships while supporting and promoting the overall financial health of our current and prospective customersBe an advocate for our customers, supporting all requests for research, documentation and coordinating positive outcomes by partnering with internal business groupsMeet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and qualityDrive results and engage applicable partners on trending customer issues through internal communication tools.Follow and implement internal announcements, trainings, products, services, systems, policies & procedures, and governmental regulations impacting the banking industryHave flexibility in supporting business needs with the availability to provide additional hours and varying shifts including evenings, holidays, and weekendsJOB REQUIREMENTS Required Qualifications:High School Degree or Equivalent required; some college coursework or degree preferred2+ years of contact center experience and/or comparable Flagstar Retail Banking experienceA passion for customer service with excellent communication and program solving skillsStrong technical knowledge and adapt in navigating multiple programs and applications simultaneouslyIntermediate knowledge of MS Office SuiteA proven track record of thriving in a fast-paced customer facing environmentPreferred Qualifications:Financial Services experienceSalesforce or comparable CRM experienceExpertise with MS Office SuiteExpertise with DNA or comparable banking applicationsWorking proficiency in the Spanish languageA proven track record of exceeding performance metrics within a contact center environment
Banking Business Analyst
Infosys Limited, Atlanta
Infosys is seeking a Banking Business Analyst with good experiences working in Consumer Banking, Commercial Banking focus on Wholesale Payments subdomain. As a Consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options and makes recommendations. You will create detailed design, architecture and process artifacts and implement the deployment plan. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.Location for this position is Atlanta, GA. Candidate must be located within commuting distance or be willing to relocate to the area. This position may require travel to project locations.U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.Required Qualifications:• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.• At least 4 years of experience with Information Technology.• Experience in one or more of the following Financial Services / Banking domains / Banking products.• Experience in Payment application (MTS, ACH, Pep+, RDC) and formats like SWIFT, ISO20222.Preferred Qualifications:• At least 5 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes• At least 3 years of experience with Agile methodologies (preferably Agile Scrum) as a Business Analyst• At least 5 years of experience in one or more of the following Financial Services / Banking domains / Banking products• At least 4 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process• Excellent understanding of Payment application (MTS, ACH, Pep+, RDC) and formats like SWIFT, ISO20222• Excellent understanding of Payments interface system• Lead Agile ceremonies, backlog grooming and product prioritization meetings. • Analytical and Communication skills• Planning and Co-ordination skills• Experience with Scrum and Product management• Experience and desire to work in a management consulting environment that requires regular travel.The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.About UsInfosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.