We use cookies to improve the user experience, analyze traffic and display relevant ads.
Details Accept
Enter position

Customer Service Representative Salary in Fort Myers, FL

Receive statistics information by mail
Unfortunately, there are no statistics for this request. Try changing your position or region.

Recommended vacancies

Passenger Sales Representative
Myers Tire Supply Distribution, Inc., Fort Myers
Myers Tire Supply and Myers Tire Supply International, Myers Industries Companies (NYSE: MYE), serves the complete tire service market. Customers rely on our product selection, product quality, rapid availability and business solutions to grow their businesses. While we sell to anyone who performs tire service, we have custom product solutions for specific markets. MTS buys and sells nearly 10,000 different items - everything professionals need to service passenger, truck, and off-road tires and wheels. Our suppliers are among the most trusted brands in the industry to ensure the highest quality for our customers. The products we sell are associated with superior performance in their area. Job Overview The field-based Passenger Sales Representative position is responsible for growing revenue and gross profit at accounts in an assigned market segment covering passenger tire facilities. The passenger sales representative is responsible for greater than $1.5M in annual revenue. This position reports directly to the district sales manager. This position primarily covers Southwest FL Duties and Responsibilities Lead all sales and account/planning, forecasting, reporting efforts for assigned accounts Understand, assess, and anticipate customers' objectives, strategies, and requirements to identify and pursue sales opportunities Complete pre-call planning activities that allow for effective and efficient sales calls Acquire new customers to maximize growth Manage small accounts by engaging customer service or directing customer to online ordering Focus on strategic selling with mid and large size accounts, and sell Myers' programs, systems, and solutions Responsible for escalated customer service issue follow-up, but not the primary contact point for issue resolution Collaborate with Product Managers, Pricing & Inventory Analysts, Customer Service Reps and other Associates within Myers Tire Supply to present "product demos" and other training presentations to accomplish complete full solution selling for the customer. Call on existing and potential customers to introduce, demonstrate, sell and service Myers products while supporting Myers allover sales effort Implement and achieve monthly and yearly sales plan Provide customer training on Myers product line Qualify potential customers Maintain expert level of knowledge of Myers products and competitive product lines Attend trade shows Complete expense reports and other administrative duties as assigned Provide field intelligence on competitive activity, changes in markets, distribution and pricing as well as input on customer preferences and product features Cost-effectively manage time and assets Maintain professional presence and poise Knowledge, Skills, and Abilities Professional experience with B2B customers, including customer needs assessment, sales plan development, pipeline development and territory growth Valid driver's license with acceptable motor vehicle report (insurable) and clean driving record Ability to travel frequently throughout territory including overnight travel. Established relationships with end users and distributors preferred Competitive mindset and team oriented Experience with automotive related accounts-Dealership, Fleet, Auto repair facility Experience in developing new, innovative markets Requires strong business acumen, teamwork, collaboration, accountability, tenacity and communication skills An expert level of knowledge is required in: Sales, negotiation, and service Communication and interpersonal skills Organizational and technical skills Education and Experience Successful sales history with 2+ years outside sales and passenger tire experience High school diploma, college graduate preferred Disciplined and effective use of CRM Computer proficiency with Microsoft Office products Working Conditions Frequent travel Work conditions vary between customers. Physical Requirements While performing the duties of this position, the employee is regularly required to sit and stand. The employee regularly is required to walk, climb, or balance. The employee is occasionally required to lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and depth perception. Ability to operate a motor vehicle and travel long distances. Compensation & Benefits Competitive base salary Tiered bonus plan, paid throughout the year Benefits after 30 days, including but not limited to, medical, dental, vision, life. 401k Vacation and Sick Pay Tuition reimbursement Myers Industries, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin. Other details Job Function Sales Pay Type Salary Employment Indicator Sales Incentive Eligible
Customer Development Manager - Field Service On Premise
Coca-Cola Beverages Florida, Fort Myers
Customer Development Manager - Field Service On PremiseFort Myers, FL, USA • Sarasota, FL, USA • St. Petersburg, FL, USA Req #30709Wednesday, April 3, 2024Who We Are: Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States. Coke Florida sells, markets, manufactures and distributes over 600 products of The Coca-Cola Company and other partner companies including Monster Beverage Corporation and BODYARMOR. Coke Florida was named as a 2023 US Best Managed Company by Deloitte Private and The Wall Street Journal. This program recognizes outstanding U.S. private companies and the achievements of their management teams in four key areas: strategy, ability to execute, corporate culture, and governance/financial performance. What We Offer: Eligible full time Coke Florida Associates can participate in our Total Rewards Program which includes: Total Wellness Programs including health, dental and vision plans 401K program with healthy company match Supplemental Life Insurance Three weeks of vacation pay, and 11 company paid holidays* Tuition reimbursement Employee Assistance Programs (EAP) Competitive compensation Coke Florida is searching for a Customer Development Manager "CDM" to work the Sarasota, Ft Myers and St Pete areas. What You Will Do: The Customer Development Manager "CDM" is a selling role that reports into Director, FSOP Customer Relationship Management. The main objective is to influence the customer at different levels within their organization to build relationships and grow our mutual businesses through the sell in of additional brands, packages and marketing programs. In addition, a successful Customer Development Manager would leverage a two-prong approach not only influencing the customer but also engaging the field team and building capabilities to support our field team in becoming a world class selling organization. This territory will cover Roles and Responsibilities: Focus on developing a portfolio of Foodservice and On Premise (FSOP) Key Account Customers for existing and prospective customers Meet with customer in accordance with detailed matrix timelines Negotiate contracts for new business and renegotiate contracts for existing customers Create both front line and Executive level presentations including but not limited to performance, category insights, marketing programs etc. Communicate with customer decision makers such as Business Owners Track and recap all customer calls in pre-established format Collaborate with internal Business Partners (PGM, Marketing, Finance, Sales Operations, Field Sales) to support the development and execution of programming that will accelerate incremental business and exceed program objectives; where applicable Conduct post promotional analysis measuring the success levels of for your designated customer area and provide feedback to leader on market trends Sell-in and implement local, regional and national marketing programs Work with Category Management to gain key market and customer insights Build front line engagement with your customer to cultivate productive business relationships which can include entertaining customers at events during evenings and weekends Assist in the creation of the look of success for customers and measure marketplace execution Build customer and selling capabilities within field organization For this role, you will need: At least 3 years of work experience in the consumer goods industry Experience working with Nielsen and other syndicated data Experience influencing effective negotiation and selling with retailer Additional Qualifications that will make you successful in this role: Bachelor's degree preferred Change agent who thrives in a fast pace, ever changing environment Direct Store Delivery (DSD) and/or beverage category experience preferred Strong communication skills (Listening, Speaking, Writing, Inquiring) Attention to detail Strong collaboration skills Analytical thinking (Strategic Thinking Systematically, Problem Solving) Consumer Goods and Beverage Industry knowledge Customer focused This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Coke Florida reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed.Employment with Coke Florida is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship.Coca-Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.Other details Job Family Commercial Leadership Job Function Customer Management Pay Type Hourly Apply NowinitStaticMap(true); Coke Florida is searching for a Customer Development Manager "CDM" to work the Sarasota, Ft Myers and St Pete areas. What You Will Do: The Customer Development Manager "CDM" is a selling role that reports into Director, FSOP Customer Relationship Management. The main objective is to influence the customer at different levels within their organization to build relationships and grow our mutual businesses through the sell in of additional brands, packages and marketing programs. In addition, a successful Customer Development Manager would leverage a two-prong approach not only influencing the customer but also engaging the field team and building capabilities to support our field team in becoming a world class selling organization. This territory will cover Roles and Responsibilities: Focus on developing a portfolio of Foodservice and On Premise (FSOP) Key Account Customers for existing and prospective customers Meet with customer in accordance with detailed matrix timelines Negotiate contracts for new business and renegotiate contracts for existing customers Create both front line and Executive level presentations including but not limited to performance, category insights, marketing programs etc. Communicate with customer decision makers such as Business Owners Track and recap all customer calls in pre-established format Collaborate with internal Business Partners (PGM, Marketing, Finance, Sales Operations, Field Sales) to support the development and execution of programming that will accelerate incremental business and exceed program objectives; where applicable Conduct post promotional analysis measuring the success levels of for your designated customer area and provide feedback to leader on market trends Sell-in and implement local, regional and national marketing programs Work with Category Management to gain key market and customer insights Build front line engagement with your customer to cultivate productive business relationships which can include entertaining customers at events during evenings and weekends Assist in the creation of the look of success for customers and measure marketplace execution Build customer and selling capabilities within field organization For this role, you will need: At least 3 years of work experience in the consumer goods industry Experience working with Nielsen and other syndicated data Experience influencing effective negotiation and selling with retailer Additional Qualifications that will make you successful in this role: Bachelor's degree preferred Change agent who thrives in a fast pace, ever changing environment Direct Store Delivery (DSD) and/or beverage category experience preferred Strong communication skills (Listening, Speaking, Writing, Inquiring) Attention to detail Strong collaboration skills Analytical thinking (Strategic Thinking Systematically, Problem Solving) Consumer Goods and Beverage Industry knowledge Customer focused Fort Myers, FL, USA Sarasota, FL, USA St. Petersburg, FL, USA
Customer Service OrthoBiologics Administrator
Arthrex, Inc., Fort Myers
Requisition ID: 59886 Title: Customer Service OrthoBiologics Administrator Division: Arthrex, Inc. (US01) Location: Fort Myers, FL Arthrex Inc. is hiring a Customer Service Orthobiologics Administrator to work at our Fort Myers, FL location. This individual will p rovide contact and communications with customers to assure that customer needs are properly addressed, and problems are studied and resolved following procedures. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better. If hired for this position, you will be eligible for a $2,000.00 sign-on bonus (minus appropriate tax withholdings). You will be paid the $2,000.00 during your first pay period. Essential Duties and Responsibilities: Professionally handles all tissue inquires and enters product orders received via phone, email, and Esker. Meets or exceeds all quota for both order processing and phone calls. Considered the Customer Service expert on Tissue products and responsible to keep up to date on all information regarding these products. Communicates and works closely with Off Site Locations to include all 8 Tissue Banks. This requires daily coordination of product placement, shipping requirements, backorders, and inventory issues. Thoroughly and efficiently gathers information from our accounts for specific product needs, requirements and for timely arrival for scheduled surgeries as requested. Confirms and processes promotional, OrthoResearch, VIP, Research Study orders as requested. Receives in product from Tissue Banks and uploads through Win Shuttle Maintains accurate records for specific product demands and adheres to needs as inventory is available. Properly handles and troubleshoots all calls for specific products and ensures the solution meets the needs of our customer. Responsible for verifying orders at the end of each day with every off-site vendor and validates receipt of all deliveries Attends training information sessions to enhance product knowledge. Prepares reports and requests through SAP or Business Portal for specific product line. Assists with training of newly hired reps to explain specific process of product line. Responsible for running reports multiple times throughout the day making sure all orders have been completed. Responsible for processing all tissue returns and corresponding paperwork per Tissue Bank. Responsible for receiving acceptable returned product into inventory for re-sale Track all backorders and update facilities by providing further solutions for immediate surgeries Required to work flexible hours including 10Am to 7PM as needed by department. This includes mandatory month end until completion of all orders submitted. Required to work extended hours during fiscal year end to ensure all orders are processed and shipped on time before the close of day on June 30th and December 31st Education and Experience: High school diploma required. Bachelors degree preferred. 1 year Customer Service experience required. Order processing and SAP experience preferred. Knowledge and Skill Requirements/ Specialized Courses and/or Training: Technical knowledge of products sold by the company and understanding of handling the products. Basic knowledge of medical terms relating to the products handled. Basic knowledge of marketing concepts and practices. Good phone and computer skills in addition to the ability to multitask.Machine, Tools and/or Equipment Skills: Microsoft Word, Excel, Outlook, and Power Point preferred Advanced Telephone skills with both outbound and inbound calls, scanning and faxing documents.Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.Mathematical Skills Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements.Language and Communication Skills: Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas clearly and effectively convey information to other team members and management. Ability to write and record data and information as required by procedures.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required sit; use hands and fingers, to handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Arthrex 2024 Benefits Medical, Dental and Vision Insurance Company-Provided Life Insurance Voluntary Life Insurance Flexible Spending Account (FSA) Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) Matching 401(k) Retirement Plan Annual Bonus Wellness Incentive Program Free Onsite Medical Clinics Free Onsite Lunch Tuition Reimbursement Program Trip of a Lifetime Paid Parental Leave Paid Time Off Volunteer PTO Employee Assistance Provider (EAP) All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Loaner Customer Service Administrator I
Arthrex, Inc., Fort Myers
Requisition ID: 59882 Title: Loaner Customer Service Administrator I Division: Arthrex, Inc. (US01) Location: Fort Myers, FL Arthrex Inc. is hiring a Loaner and Returns Customer Service Administrator I to work at our Fort Myers, Florida location. This individual will provide comprehensive customer service in a fast-paced, deadline-oriented area, handling requests for loaners. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better. If hired for this position, you will be eligible for a $2,000.00 sign-on bonus (minus appropriate tax withholdings). You will be paid the $2,000.00 during your first pay period. . Essential Duties and Responsibilities: Build relationships with customers, sales reps, agency personnel and various internal departments developing a sense of integrity and provide a high standard of customer service. Coordinate with customers to provide loaner sets; determine set availability; enter orders; arrange for shipping; ensure timely delivery and return of loaner sets; document and maintain detailed notes in system orders; communicate issues to customer/agency regarding loaner sets that are returned/received; review weekly late loaner due dates fee billing. Run open order report and review the daily loaner priority list to ensure all loaner orders have been processed and shipped. Review all loaner extension requests and determine if the agency or customer is eligible for an extension . Work with Loaner Logistics related departments (receiving, cleaning and loaner inspection techs) and liaison with field logistics, agency billing, product management and AR departments as needed. Communicate and collaborate with Loaner Customer Service manager and supervisor when important loaner issues arise. Monitor LOANCONS billing processes and ensure all loaner billings are processed in a timely manner, communicate with loaner logistics team on loaner billing discrepancies; identify any issues and report to IT BRM when discovered. Investigate and address customer/agency issues and identify solutions in a timely manner. Ensure Arthrex Quality Management policies are followed and continually communicate these standards amongst the Loaner Customer Service Team. Education and Experience: High school diploma or equivalent required Bachelor's Degree preferred 1 years Customer Service experience required Ability to develop a general knowledge of all aspects of the Loaner Customer Service team processes and procedures. Skills: Ability to work in a fast-paced, ever changing environment. Possess a high level of attention to detail. Develop a thorough understanding of SAP. Customer Service background. Coachable, Team player, self-motivated. Work extended hours, if needed. Basic level of Microsoft Office, Excel, Word, PowerPoint, OneNote and Outlook email experience. Develop the ability to work independently and effectively with internal and external customers. Develop the ability to verbally communicate ideas and issues effectively to other team members and management. Knowledge and Skill Requirements/Specialized Courses and/or Training: Develop and master general knowledge of industry practices, products sold or loaned by the company, customer service skills, and quality standards. Develop and master a complete knowledge of Loaner Customer Service procedures and best practices . Become knowledgeable of SAP and enhanced navigational skills within SAP.Develop a knowledge of One Note to keep accurate notes of instructions for department procedures .Machine, Tools, and/or Equipment Skills: PCs, database statistical programs. Proficient in Microsoft Suite (Word, Excel, Outlook) and QAD. SAP background is a bonus.Reasoning Ability: Develop the ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to apply and follow standard operating procedures to meet department objectives.Mathematical Skills Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements.Language and Communication Skills: Ability to comprehend and to apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management. Ability to write and record data and information as required by procedures. Ability to transact in computer software. Ability to articulate clearly and effectively with external and internal customers.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands and fingers, to handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Arthrex 2024 Benefits Medical, Dental and Vision Insurance Company-Provided Life Insurance Voluntary Life Insurance Flexible Spending Account (FSA) Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) Matching 401(k) Retirement Plan Annual Bonus Wellness Incentive Program Free Onsite Medical Clinics Free Onsite Lunch Tuition Reimbursement Program Trip of a Lifetime Paid Parental Leave Paid Time Off Volunteer PTO Employee Assistance Provider (EAP) All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Guest Services Coordinator
Sun Communities, Fort Myers
Siesta Bay (SIE) Fort Myers, FL, US Regular Full Time $17 per hour Are you a customer service all-star who is looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts. You will also serve as the face of the resort as you interact with current and prospective guests and residents who come to the office with questions and concerns. Apply online today and take your first steps down a rewarding new career path! OVERVIEW Guest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the Resort Manager and other team members. JOB DUTIES Greet and establish rapport with guests, current and prospective residents. Field resort comments, suggestions, and complaints to the Resort Manager. Check guests in and out for their reservations. Perform general administrative duties such as answering phones, typing, copying, faxing, and filing. Collect and post security deposits, rent, or funds for other services in Yardi. Make collection calls for site rental payments as directed; submit bad debt files to collections. Process resident move-ins and move-outs. Complete and maintain resort records, reports, and files. Review and code invoices and statements for manager approval. Assist prospective residents by checking the status of Sun Homes inventory; review home listings, show homes, and assist with rental applications with manager's discretion. Coordinate with Underwriting team to obtain approvals on prospective resident applications; track all approvals and denials. Maintain petty cash fund. Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc. Ensure office supplies are sufficiently stocked and prepare supply orders as needed. Assist with planning and coordinating guest and resident relation events and activities within the resort. Assist with the preparation of marketing materials. Other duties as assigned. REQUIREMENTS High School Diploma or GED Minimum of 2 years administrative experience Strong customer service skills Excellent telephone skills Good problem-solving skills Professional appearance Intermediate to advanced computer proficiency, with ability to use Microsoft Office Suite, email, internet, and provide data entry in a timely and efficient manner Previous experience using Yardi and/or RMS software, a plus RV resort office or hotel front desk experience, a plus REWARDING BENEFITS At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility. Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family Comprehensive Dental Plan Vision Plan Voluntary Health and Dependent Care Reimbursement Accounts Life and Accidental Death and Dismemberment Insurance Short and Long-Term Disability Coverage 401(k) Plan with Sun matching contribution Get paid daily with DailyPay Paid Parental Leave Employee Assistance Program Identity Theft Insurance Legal Assistance Plan Pet Insurance Tuition Reimbursement program providing financial support to team members who further their formal education Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty Job Reference: 130080 ACCESSIBILITY ASSISTANCEIf you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to [email protected]. "Applicant Accommodation" should be included in the subject line of the email. Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job. California Team Member Privacy NoticeJob Segment: Front Desk, Data Entry, Clerical, Supply, Administrative, Operations
Outside Sales Representative
FORTILINE INC, Fort Myers
Who We AreWorking at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We're proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/Outside Sales RepresentativeTHE IMPACT YOU'LL MAKEWe invite you to apply to our Outside Sales Representative opening.In the role of Outside Sales Representative, you would be part of a tight knit, successful team focused on delivering the highest level of customer service and satisfaction in a fast-paced environment. This role offers the opportunity to take ownership of and drive significant sales growth. Key responsibilities would include building strong working relationships with customers supported by a high level of product knowledge and expertise. The right person will be one who embraces teamwork and be willing to form strong internal relationships as well as external to ensure complete customer satisfaction.WHAT YOU'LL BRINGPassion for sales and customer satisfactionAbility to build rapport by establishing a good first impression and build trust by exhibiting our valuesDrive to understand each customer's situationPersonalized solutions matched to the customer's growth opportunitiesDelivery of agreed upon promises and co creation future growth opportunitiesYOUR BACKGROUNDHigh school degree or equivalent2+ years of sales experienceA valid driver's licenseWillingness to travel up to 90% percent of the timeFollowing is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role:Attendance - Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified.Physical Capacities - Lift up to 25 pounds on occasion, sitting and standing for extended periods.Operation of Office Equipment - Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment.Oral Communication Skills - Speaking, Speech Clarity, and Speech Recognition.Written Communication Skills - Writing, Reading and Written Comprehension, and Written Expression.Mental Capacities - Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management. Our commitment to excellent customer service is just part of our story. We're also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.All full-time associates are eligible for the following benefits:Medical and Dental InsuranceFlexible Spending Accounts and Health Savings AccountsCompany-paid Life InsuranceShort Term Disability401(k) PlanPaid Time Off (PTO) - plus paid holidaysParental LeaveVoluntary benefits:VisionLong-term DisabilityVoluntary Life and AD&D InsuranceAdditional Voluntary Benefits through CorestreamWe're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer- Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.
Customer Service Representative Fort Myers
Oldcastle, Fort Myers
Job ID: 493385Preferred Materials - Concrete Division, part of CRH South Division, is a leading supplier of ready mix concrete, concrete block, rebar and building materials in the state of Florida, providing the highest product quality and service in the construction industry. With headquarters in Tampa, Florida, and operations in five key Florida markets, Preferred Materials provides municipalities, developers, architects, engineers, contractors, builders and suppliers a wide variety of construction materials and products. Our employees make Preferred Materials a great place to work. We promote a strong safety culture, where employees take responsibility for their own safety.Primary Job Function: This role is for Ready Mix Concrete truck dispatching.The customer service representative will ensure Health & Safety standards are met by complying with legislation, company policies and promoting a safe work environment, is responsible for managing the daily customer service and dispatch functions for the ready-mix plants. The focus in this role is to exceed the customer and company requirements for Customer Service, Quality, and Efficiency. Manages and oversees the activities of the Customer Service and Dispatch functions with respect to servicing and scheduling delivery to meet customer demands and optimize capabilities. Qualifications (Education/Experience) and Required Skills:2-3 years prior experience in customer service or dispatch, preferred Ready Mix experience highly desirable and preferred. Demonstrated ability to train, motivate and lead employees. Ability to present facts and recommendations effectively in oral and written form. Strong interpersonal and organizational skills Good communication and motivational skills Must be able to work well under pressure. Strong computer and direct order entry skills Experience using Command software, preferred Microsoft Word and Excel applications experience and use, preferredWhat CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Preferred Materials, Inc., a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link. Date: Apr 18, 2024 Nearest Major Market: Fort Myers Nearest Secondary Market: Cape Coral Job Segment: Construction, Developer, Engineering, Technology
Service Manager
Cintas, Fort Myers
Title: Service ManagerLocation: Fort Myers, FL, US, 33913Requisition Number: 168922 Job DescriptionCintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.Skills/QualificationsRequiredValid driver's licenseHigh School Diploma/GED; Bachelor's Degree or equivalent work experience preferredPreferredManagement experienceExperience in industrial sales or customer serviceAvailability to start within two weeks after offer made/acceptedCintas offers comprehensive and competitive medical, dental and vision benefits, featuring employee health care premiums that are 30% lower than the national average for our industry. One of our medical plan options is even offered at zero cost to our partners.Additionally, our employee-partners enjoy:• Competitive Pay• 401(k)/Profit Sharing/Employee Stock Ownership Program• Disability and Life Insurance Packages• Paid Time Off and Holidays• Career Advancement OpportunitiesHeadquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY™ to open their doors with confidence every day by providing a wide range of products and services that enhance our customers' image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday®.To support our growth across North America, we're seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities-these are just a few benefits we're proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let's talk about how you'll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready™ for limitless opportunities at Cintas?Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Job Category: Service Organization: Rental Employee Status: Regular Schedule: Full Time Shift: 1st ShiftNearest Major Market: Fort Myers Nearest Secondary Market: Cape Coral Job Segment: Payroll, Service Manager, Performance Management, Manager, Finance, Customer Service, Human Resources, Management
Service & Sales Representative (Front Desk)
New TSI FL Holding LLC, Fort Myers
New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida and Switzerland. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to "Improve Lives Through Fitness". Our success comes from continuously modeling and promoting the mission, values, and guiding principles with pride and integrity. RESPONSIBILITIES The Service and Sales Representative position provides a welcoming and safe environment for members and guests through a high level of customer service. The Service and Sales Representative's interactions with members and guests contribute to overall sales, member retention, and member satisfaction. Continuously modeling and promoting the NYSC and our family of brands mission, mission statement, and values with pride and integrity. Providing a legendary member experience by consistently delivering a high level of service to all who enter the club. Enrolling new members and explain terms of all memberships. Have full knowledge of all club offers and ancillary services in order to facilitate the sale of memberships and promote company business. Answering phones and assisting guest/members with various questions including memberships, ancillary services, and billing inquiries. Ability to perform tasks in line with creating a legendary member experience including but not limited to making member phone calls, assist members with account questions, and processing POS transactions. Efficiently check in and handle routine member service tasks using club systems such as, but not limited to, creating online accounts, resetting passwords, updating credit cards, collecting past due balances, and managing group exercise class reservations. Providing a high level of customer service and attentiveness to the member and guest needs. Being responsive to member feedback, complaints, and escalating issues to club management as necessary. Assisting management in administrative tasks including, but not limited to, billing calls, and confirming appointments. Ability to stand/walk for the duration of the shift. Attention to detail and cleanliness; responsible for maintaining/cleaning/disinfecting the check-in desk/main entrance ensuring area is ready for both members and guest. Perform club/locker room walkthroughs periodically throughout shift ensuring the facility is presenting at its best. Quickly addressing any maintenance or equipment issues that are visible to members. Understand and adhering to all NYSC Family of Brands documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc. Proactively seeking ways to positively influence the member experience and address member feedback through maintaining a positive attitude. Effectively communicate new promotions and services at point of contact, so that the member gets the most out of their membership. Additional duties as assigned. QUALIFICATIONS & EXPERIENCE 1+ years prior gym experience in a member-facing role and/or prior customer service role preferred. Experience working with computer systems and navigating through work screens. Child & Adult CPR/AED certified. Ability to proficiently use our POS and membership system, timekeeping any other computer programs required to meet the business needs of the customer and NYSC our family of brands. Physical demands include ability to lift up to 20lbs pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employee by the company.
Customer Service Representative
Mohawk Industries, Fort Myers
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.Primary Objective To ensure effective and efficient coordination between the Company and its customers with a high level of service and support. Process sales orders and resolve customer product or service issues.Major Function and Scope: Provides customer account management, including, but not limited to, order entry, order inquiry, product information, order status, pricing, stock check, and transportation management in a call center environment. Provides customer service for a high volume of inbound calls using ACD (Automated Call Distribution). Responsible for keying in orders, processing faxes, and preparation of reports. Interfaces with various groups, including internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery. Responds to customer needs. Participates in special projects and performs additional duties as required. Experience and Knowledge Required: A High School Diploma or GED equivalency is required. 2 or more years of call center or customer service experience. Focus on customer account management preferred Prior textile industry knowledge is preferred. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.