Customer Service Salary in Fort Myers, FL

Field Service InstallerFort Myers, FL, USA Req #30510Wednesday, March 27, 2024Who We Are: Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States. Coke Florida sells, markets, manufactures and distributes over 600 products of The Coca-Cola Company and other partner companies including Monster Beverage Corporation and BODYARMOR. Coke Florida was named as a 2023 US Best Managed Company by Deloitte Private and The Wall Street Journal. This program recognizes outstanding U.S. private companies and the achievements of their management teams in four key areas: strategy, ability to execute, corporate culture, and governance/financial performance. What We Offer: Eligible full time Coke Florida Associates can participate in our Total Rewards Program which includes: Total Wellness Programs including health, dental and vision plans 401K program with healthy company match Supplemental Life Insurance Three weeks of vacation pay, and 11 company paid holidays* Tuition reimbursement Employee Assistance Programs (EAP) Competitive compensation Coke Florida is looking for Field Service Installer based out of our Fort Myers location. We're currently looking for 6:00AM to 2:30PM shift, working Monday through Friday with occasional evening and weekend work based on business needs.What You Will Do:As a Coke Florida Field Service Installer, you will be responsible for performing installations, removals and relocations of fountain equipment at customer accounts.Roles and Responsibilities: Performs installations, removals relocations, surveys and basic service of fountain equipment. Responsible for performing electrical and mechanical services on fountain dispensing equipment. Maneuver equipment in order to perform all mechanical services on fountain equipment including preventative maintenance. Maintain positive customer relationships. Prepare/Install equipment in accordance with company standards. Maintain on-vehicle parts inventory and order new supplies as needed. Maintain and complete required paperwork, such as work tickets, parts list, electronic surveys, work order close-outs, etc. Provide quality customer service. Position requires flexibility. Weekends and holidays may be required. Must follow all Company/DOT vehicle policies. Smith-System, Geotab, Lytx (Dashcams), etc. For this role, you'll need: High School diploma or GED required. 1 + years of demonstrated mechanical, technical, construction OR plumbing experience preferred Basic computer skills required. Must be able to lift a minimum of 70 lbs. Valid driver's license and driving record within MVR policy guidelines* *Major moving violations include, but are not limited to, leaving the scene of an accident, driving under the influence, and reckless driving. Minor moving violations include, but are not limited to, speeding, driving too close, failure to stop, and improper lane changes. Driving records, including minor moving violations, will be evaluated according to Coke Florida guidelines to determine eligibility for the position.This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Coke Florida reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed.Employment with Coke Florida is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship.Coca-Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.Other details Job Family Equipment Services/MRC Job Function Equipment Services Pay Type Hourly Apply NowinitStaticMap(true); Coke Florida is looking for Field Service Installer based out of our Fort Myers location. We're currently looking for 6:00AM to 2:30PM shift, working Monday through Friday with occasional evening and weekend work based on business needs. What You Will Do: As a Coke Florida Field Service Installer, you will be responsible forperforming installations, removals and relocations of fountain equipment at customer accounts. Roles and Responsibilities: Performs installations, removals relocations, surveys and basic service of fountain equipment. Responsible for performing electrical and mechanical services on fountain dispensing equipment. Maneuver equipment in order to perform all mechanical services on fountain equipment including preventative maintenance. Maintain positive customer relationships. Prepare/Install equipment in accordance with company standards. Maintain on-vehicle parts inventory and order new supplies as needed. Maintain and complete required paperwork, such as work tickets, parts list, electronic surveys, work order close-outs, etc. Provide quality customer service. Position requires flexibility. Weekends and holidays may be required. Must follow all Company/DOT vehicle policies. Smith-System, Geotab,Lytx(Dashcams), etc. For this role, you'll need: High School diploma or GED required. 1+years of demonstrated mechanical, technical, construction OR plumbing experience preferred Basic computer skills required. Must be able to lift a minimum of 70 lbs. Valid driver's license and driving record within MVR policy guidelines* *Major moving violations include, but are not limited to, leaving the scene of an accident, driving under the influence, and reckless driving. Minor moving violations include, but are not limited to, speeding, driving too close, failure to stop, and improper lane changes. Driving records, including minor moving violations, will be evaluated according to Coke Florida guidelines to determine eligibility for the position. Fort Myers, FL, USA

Role: Service Technician (Pumps)Locations: South West Florida (Venice, Bonita Springs, Port Charlotte, Fort Meyers, Estero, Naples, Cape Coral)Job Type: Permanent (Travel 75%)Shift: 10 hrs. 5 days/wk. Morning ShiftJob SummaryAs a Pump Service Technician they will diagnose and repair complex irrigation pump station issues (electrical, mechanical, hydraulic) using specialized tools and software. And, Ensure efficient system operation through proactive monitoring and customer communication. They will be traveling daily to maintain high-end irrigation systems for long-term client satisfaction.Responsibilities:• Maintain and troubleshoot pump stations (pumps, wires, and mechanics).• Diagnose and solve electrical and mechanical problems.• Use specialized tools and follow diagrams to pinpoint issues.• Talk to customers, understand their needs, and explain technical matters clearly.• Travel daily, manage a company van, and keep track of equipment.• Complete digital work orders with details and photos.• Monitor systems remotely to prevent problems.Qualifications:• High school diploma (or equivalent)• 1-2 years of electrical or mechanical experience.• Basic Electrical, Mechanical and/or Hydraulic troubleshooting.• Ability to work outdoors in hot weather.• Basic hand tools and a clean driving record are a must.• Pass a background check and drug screening.• Bonus points for a diving certification (but not required).• Training will be provided as needed.Benefits:• 401(k)• Dental insurance• Flexible spending account• Health insurance• Life insurance• Paid time off• Vision insurance

Customer Development Manager - Field Service On PremiseFort Myers, FL, USA • Sarasota, FL, USA • St. Petersburg, FL, USA Req #30709Wednesday, April 3, 2024Who We Are: Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States. Coke Florida sells, markets, manufactures and distributes over 600 products of The Coca-Cola Company and other partner companies including Monster Beverage Corporation and BODYARMOR. Coke Florida was named as a 2023 US Best Managed Company by Deloitte Private and The Wall Street Journal. This program recognizes outstanding U.S. private companies and the achievements of their management teams in four key areas: strategy, ability to execute, corporate culture, and governance/financial performance. What We Offer: Eligible full time Coke Florida Associates can participate in our Total Rewards Program which includes: Total Wellness Programs including health, dental and vision plans 401K program with healthy company match Supplemental Life Insurance Three weeks of vacation pay, and 11 company paid holidays* Tuition reimbursement Employee Assistance Programs (EAP) Competitive compensation Coke Florida is searching for a Customer Development Manager "CDM" to work the Sarasota, Ft Myers and St Pete areas. What You Will Do: The Customer Development Manager "CDM" is a selling role that reports into Director, FSOP Customer Relationship Management. The main objective is to influence the customer at different levels within their organization to build relationships and grow our mutual businesses through the sell in of additional brands, packages and marketing programs. In addition, a successful Customer Development Manager would leverage a two-prong approach not only influencing the customer but also engaging the field team and building capabilities to support our field team in becoming a world class selling organization. This territory will cover Roles and Responsibilities: Focus on developing a portfolio of Foodservice and On Premise (FSOP) Key Account Customers for existing and prospective customers Meet with customer in accordance with detailed matrix timelines Negotiate contracts for new business and renegotiate contracts for existing customers Create both front line and Executive level presentations including but not limited to performance, category insights, marketing programs etc. Communicate with customer decision makers such as Business Owners Track and recap all customer calls in pre-established format Collaborate with internal Business Partners (PGM, Marketing, Finance, Sales Operations, Field Sales) to support the development and execution of programming that will accelerate incremental business and exceed program objectives; where applicable Conduct post promotional analysis measuring the success levels of for your designated customer area and provide feedback to leader on market trends Sell-in and implement local, regional and national marketing programs Work with Category Management to gain key market and customer insights Build front line engagement with your customer to cultivate productive business relationships which can include entertaining customers at events during evenings and weekends Assist in the creation of the look of success for customers and measure marketplace execution Build customer and selling capabilities within field organization For this role, you will need: At least 3 years of work experience in the consumer goods industry Experience working with Nielsen and other syndicated data Experience influencing effective negotiation and selling with retailer Additional Qualifications that will make you successful in this role: Bachelor's degree preferred Change agent who thrives in a fast pace, ever changing environment Direct Store Delivery (DSD) and/or beverage category experience preferred Strong communication skills (Listening, Speaking, Writing, Inquiring) Attention to detail Strong collaboration skills Analytical thinking (Strategic Thinking Systematically, Problem Solving) Consumer Goods and Beverage Industry knowledge Customer focused This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Coke Florida reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed.Employment with Coke Florida is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship.Coca-Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.Other details Job Family Commercial Leadership Job Function Customer Management Pay Type Hourly Apply NowinitStaticMap(true); Coke Florida is searching for a Customer Development Manager "CDM" to work the Sarasota, Ft Myers and St Pete areas. What You Will Do: The Customer Development Manager "CDM" is a selling role that reports into Director, FSOP Customer Relationship Management. The main objective is to influence the customer at different levels within their organization to build relationships and grow our mutual businesses through the sell in of additional brands, packages and marketing programs. In addition, a successful Customer Development Manager would leverage a two-prong approach not only influencing the customer but also engaging the field team and building capabilities to support our field team in becoming a world class selling organization. This territory will cover Roles and Responsibilities: Focus on developing a portfolio of Foodservice and On Premise (FSOP) Key Account Customers for existing and prospective customers Meet with customer in accordance with detailed matrix timelines Negotiate contracts for new business and renegotiate contracts for existing customers Create both front line and Executive level presentations including but not limited to performance, category insights, marketing programs etc. Communicate with customer decision makers such as Business Owners Track and recap all customer calls in pre-established format Collaborate with internal Business Partners (PGM, Marketing, Finance, Sales Operations, Field Sales) to support the development and execution of programming that will accelerate incremental business and exceed program objectives; where applicable Conduct post promotional analysis measuring the success levels of for your designated customer area and provide feedback to leader on market trends Sell-in and implement local, regional and national marketing programs Work with Category Management to gain key market and customer insights Build front line engagement with your customer to cultivate productive business relationships which can include entertaining customers at events during evenings and weekends Assist in the creation of the look of success for customers and measure marketplace execution Build customer and selling capabilities within field organization For this role, you will need: At least 3 years of work experience in the consumer goods industry Experience working with Nielsen and other syndicated data Experience influencing effective negotiation and selling with retailer Additional Qualifications that will make you successful in this role: Bachelor's degree preferred Change agent who thrives in a fast pace, ever changing environment Direct Store Delivery (DSD) and/or beverage category experience preferred Strong communication skills (Listening, Speaking, Writing, Inquiring) Attention to detail Strong collaboration skills Analytical thinking (Strategic Thinking Systematically, Problem Solving) Consumer Goods and Beverage Industry knowledge Customer focused Fort Myers, FL, USA Sarasota, FL, USA St. Petersburg, FL, USA

Requisition ID: 59886 Title: Customer Service OrthoBiologics Administrator Division: Arthrex, Inc. (US01) Location: Fort Myers, FL Arthrex Inc. is hiring a Customer Service Orthobiologics Administrator to work at our Fort Myers, FL location. This individual will p rovide contact and communications with customers to assure that customer needs are properly addressed, and problems are studied and resolved following procedures. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better. If hired for this position, you will be eligible for a $2,000.00 sign-on bonus (minus appropriate tax withholdings). You will be paid the $2,000.00 during your first pay period. Essential Duties and Responsibilities: Professionally handles all tissue inquires and enters product orders received via phone, email, and Esker. Meets or exceeds all quota for both order processing and phone calls. Considered the Customer Service expert on Tissue products and responsible to keep up to date on all information regarding these products. Communicates and works closely with Off Site Locations to include all 8 Tissue Banks. This requires daily coordination of product placement, shipping requirements, backorders, and inventory issues. Thoroughly and efficiently gathers information from our accounts for specific product needs, requirements and for timely arrival for scheduled surgeries as requested. Confirms and processes promotional, OrthoResearch, VIP, Research Study orders as requested. Receives in product from Tissue Banks and uploads through Win Shuttle Maintains accurate records for specific product demands and adheres to needs as inventory is available. Properly handles and troubleshoots all calls for specific products and ensures the solution meets the needs of our customer. Responsible for verifying orders at the end of each day with every off-site vendor and validates receipt of all deliveries Attends training information sessions to enhance product knowledge. Prepares reports and requests through SAP or Business Portal for specific product line. Assists with training of newly hired reps to explain specific process of product line. Responsible for running reports multiple times throughout the day making sure all orders have been completed. Responsible for processing all tissue returns and corresponding paperwork per Tissue Bank. Responsible for receiving acceptable returned product into inventory for re-sale Track all backorders and update facilities by providing further solutions for immediate surgeries Required to work flexible hours including 10Am to 7PM as needed by department. This includes mandatory month end until completion of all orders submitted. Required to work extended hours during fiscal year end to ensure all orders are processed and shipped on time before the close of day on June 30th and December 31st Education and Experience: High school diploma required. Bachelors degree preferred. 1 year Customer Service experience required. Order processing and SAP experience preferred. Knowledge and Skill Requirements/ Specialized Courses and/or Training: Technical knowledge of products sold by the company and understanding of handling the products. Basic knowledge of medical terms relating to the products handled. Basic knowledge of marketing concepts and practices. Good phone and computer skills in addition to the ability to multitask.Machine, Tools and/or Equipment Skills: Microsoft Word, Excel, Outlook, and Power Point preferred Advanced Telephone skills with both outbound and inbound calls, scanning and faxing documents.Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.Mathematical Skills Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements.Language and Communication Skills: Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas clearly and effectively convey information to other team members and management. Ability to write and record data and information as required by procedures.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required sit; use hands and fingers, to handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Arthrex 2024 Benefits Medical, Dental and Vision Insurance Company-Provided Life Insurance Voluntary Life Insurance Flexible Spending Account (FSA) Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) Matching 401(k) Retirement Plan Annual Bonus Wellness Incentive Program Free Onsite Medical Clinics Free Onsite Lunch Tuition Reimbursement Program Trip of a Lifetime Paid Parental Leave Paid Time Off Volunteer PTO Employee Assistance Provider (EAP) All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Requisition ID: 59882 Title: Loaner Customer Service Administrator I Division: Arthrex, Inc. (US01) Location: Fort Myers, FL Arthrex Inc. is hiring a Loaner and Returns Customer Service Administrator I to work at our Fort Myers, Florida location. This individual will provide comprehensive customer service in a fast-paced, deadline-oriented area, handling requests for loaners. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better. If hired for this position, you will be eligible for a $2,000.00 sign-on bonus (minus appropriate tax withholdings). You will be paid the $2,000.00 during your first pay period. . Essential Duties and Responsibilities: Build relationships with customers, sales reps, agency personnel and various internal departments developing a sense of integrity and provide a high standard of customer service. Coordinate with customers to provide loaner sets; determine set availability; enter orders; arrange for shipping; ensure timely delivery and return of loaner sets; document and maintain detailed notes in system orders; communicate issues to customer/agency regarding loaner sets that are returned/received; review weekly late loaner due dates fee billing. Run open order report and review the daily loaner priority list to ensure all loaner orders have been processed and shipped. Review all loaner extension requests and determine if the agency or customer is eligible for an extension . Work with Loaner Logistics related departments (receiving, cleaning and loaner inspection techs) and liaison with field logistics, agency billing, product management and AR departments as needed. Communicate and collaborate with Loaner Customer Service manager and supervisor when important loaner issues arise. Monitor LOANCONS billing processes and ensure all loaner billings are processed in a timely manner, communicate with loaner logistics team on loaner billing discrepancies; identify any issues and report to IT BRM when discovered. Investigate and address customer/agency issues and identify solutions in a timely manner. Ensure Arthrex Quality Management policies are followed and continually communicate these standards amongst the Loaner Customer Service Team. Education and Experience: High school diploma or equivalent required Bachelor's Degree preferred 1 years Customer Service experience required Ability to develop a general knowledge of all aspects of the Loaner Customer Service team processes and procedures. Skills: Ability to work in a fast-paced, ever changing environment. Possess a high level of attention to detail. Develop a thorough understanding of SAP. Customer Service background. Coachable, Team player, self-motivated. Work extended hours, if needed. Basic level of Microsoft Office, Excel, Word, PowerPoint, OneNote and Outlook email experience. Develop the ability to work independently and effectively with internal and external customers. Develop the ability to verbally communicate ideas and issues effectively to other team members and management. Knowledge and Skill Requirements/Specialized Courses and/or Training: Develop and master general knowledge of industry practices, products sold or loaned by the company, customer service skills, and quality standards. Develop and master a complete knowledge of Loaner Customer Service procedures and best practices . Become knowledgeable of SAP and enhanced navigational skills within SAP.Develop a knowledge of One Note to keep accurate notes of instructions for department procedures .Machine, Tools, and/or Equipment Skills: PCs, database statistical programs. Proficient in Microsoft Suite (Word, Excel, Outlook) and QAD. SAP background is a bonus.Reasoning Ability: Develop the ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to apply and follow standard operating procedures to meet department objectives.Mathematical Skills Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements.Language and Communication Skills: Ability to comprehend and to apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management. Ability to write and record data and information as required by procedures. Ability to transact in computer software. Ability to articulate clearly and effectively with external and internal customers.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands and fingers, to handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Arthrex 2024 Benefits Medical, Dental and Vision Insurance Company-Provided Life Insurance Voluntary Life Insurance Flexible Spending Account (FSA) Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) Matching 401(k) Retirement Plan Annual Bonus Wellness Incentive Program Free Onsite Medical Clinics Free Onsite Lunch Tuition Reimbursement Program Trip of a Lifetime Paid Parental Leave Paid Time Off Volunteer PTO Employee Assistance Provider (EAP) All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Requisition ID: 60027 Title: Technical Service Representative I Division: Arthrex, Inc. (US01) Location: Remote Arthrex Inc. is hiring a Technical Service Representative I (Remote) to act as initial point of contact for Arthrex Product Support requests from customers and sales representatives and to provide an exceptional customer experience through the efficient intake, routing, and resolution of RMA requests . Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better. Hours are Monday through Friday, 11:00am EST - 8:00pm EST. Essential Duties and Responsibilities: Intake and route product related issues through ticketing system Facilitate customer service functions such as account credits, product exchanges, upgrade, or replacement. Interface with external customers such as distributors, sales reps, and various medical professionals to ensure customer issues are resolved in a timely manner. Collaborate effectively with internal customers such as Quality, Logistics, Contracts and Customer Service teams to ensure customer issues are resolved in a timely manner. Maintain accurate, updated documentation while performing essential job duties. Manage clean hand-off of customer service requests to appropriate Arthrex team. Escalate at risk customers to the appropriate Arthrex team in a timely manner, and work closely with internal partners and the customer to define and implement corrective action plans. Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately strengthen business partnerships. Effectively communicate and partner with teammates and colleagues Maintain regular, frequent communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction. Partner with the customer and recommend value-added services that will help the customer run their business more efficiently. Keep up to date on administrative responsibilities such as maintaining customer and Arthrex service records. Support the Technical Assistance Center team by providing accurate and timely RMAs. Education and Experience: HS Diploma required. AA, AS or higher in a technical field preferred. 2 years working successfully in a call center environment required. Experience with business applications such as: databases, data entry or ERP systems required. Experience working directly with customers and sales representatives in a customer service capacity required. Experience with Salesforce (or other CRM/SMS system), particularly in a ticketing or customer service capacity preferred Experience working in a regulated industry such as medical device, pharma, defense, etc., preferred. Experience working with personnel of various skills sets and education levels; ability to interface with personnel across multi-functional departments preferred. Experience interfacing with both internal team members and external customers as part of a solution-based service process preferred. Knowledge and Skill Requirements/Specialized Courses and/or Training: Strong time management and organization skills and ability to juggle multiple responsibilities. Strong communication (written and oral) and presentation skills. Ability to work comfortably across different areas of the business. Problem solving and critical thinking skills a must, including the ability to learn new skills and technologies in order to perform job duties. Knowledge of ERP and CRM systems and best practices Proper capture and documentation of customer inputs Ability to research and triage customer needs and communicate across relevant teams. Ability to think creatively and analytically. Strong sense of ownership and responsibility Calm, patient demeanor when working under pressure. Machine, Tools, and/or Equipment Skills: PC's, Microsoft Office Suite, Call Center Technology. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Mathematical Skills Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements. Language and Communication Skills: Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management. Ability to write and record data and information as required by procedures. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required sit; use hands and fingers, to handle, or feel; and reach with hands and arms. The employee may occasionally lift and/or move up to 30 pounds. Arthrex 2024 Benefits Medical, Dental and Vision InsuranceCompany-Provided Life InsuranceVoluntary Life InsuranceFlexible Spending Account (FSA)Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)Matching 401(k) Retirement PlanAnnual BonusWellness Incentive ProgramFree Onsite Medical ClinicsFree Onsite LunchTuition Reimbursement ProgramTrip of a LifetimePaid Parental LeavePaid Time OffVolunteer PTOEmployee Assistance Provider (EAP)All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

DESCRIPTIONRole: Full-Time Delivery Station Customer Service AssociateJob Type: PermanentLocation: 16300 Lee Road, Fort Myers, FLPay Rate: $18.45/hourSchedule: Tuesday-Saturday 11:00AM-8:00PMAt Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers.As a Delivery Station Liaison, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.As a Delivery Station Customer Service Associate, you will be responsible for: Managing difficult customer situations while using empathy through phone and email; Responding promptly and prioritizing customer needs; Soliciting customer feedback to improve customer experience. Analyzing data; Using stories and experience to complement data; Willing to seek out and develop work flows and procedures. Looking for ways to improve and promote quality; Demonstrating accuracy and thoroughness while meeting established deadlines.Using Problem Solving skills to identify and resolve customer facing issues in a timely manner. Gathering and analyzing information skillfully to develop alternative solutions.Effectively communicating; Listening and getting clarification; Focusing on solving customer needs, maintaining confidentiality and following policies and procedures.Balancing team and individual responsibilities; Exhibiting objectivity and openness to others' views; Giving and receiving feedback; Contributing to building a positive team environment; Commitments to goals and objectives; Supporting team’s efforts to succeed. Treating people with respect; Inspiring the trust of others; Supporting organizational values and goals with integrity.Supporting affirmative action and respects diversity.Carrying, lifting, pushing and pulling up to 49 pounds.Standing, kneeling, crouching, and/or stretching during shifts up to 12 hours long.Working in a warehouse production environment where noise level and temperatures vary (personal protective equipment provided)BASIC QUALIFICATIONSBasic Qualifications High School or equivalent diplomaPrevious experience in Customer Service Ability to effectively prioritize work time to ensure efficiencyExperience with Windows Operating Systems and Microsoft OutlookFamiliarity with multiple web browsers, data base searching and instant messenger tools Preferred Qualifications Bachelor Degree or equivalent work- related experience Proficiency in verbal and written communication skills Experience in understanding performance metrics and developing them to measure progress against key performance indicators Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. 1996 - 2024, Amazon.com, Inc. or its affiliates 

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us!No matter your work background or experience level, we welcome you to apply! Perks: Corporate discount program Opportunities for advancement within the organization or as a tax pro Tax preparation training Continuing tax education And More! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience preferred, but not required Willingness to learn and grow in a customer-focused role If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

Overview Florida Detroit Diesel Allison is searching for a Marine Field Service Diesel Mechanic. Position Summary Responsible for diagnosing problems and performing standard mechanical repairs on the customer’s vessel, at dock or sea on customer's equipment including engines, engine components, propulsion systems, electronics, and subassemblies.Responsibilities Accurately troubleshoot and diagnose standard problems with customer's equipment. Identify and order parts necessary to complete repairs and routine maintenance. Perform standard repairs on customer's equipment. Replace parts and equipment as necessary. Perform routine maintenance on equipment according to established guidelines and schedules. Complete all work orders and time sheets in a legible, accurate and timely manner. Provide assistance to more senior level Marine Field Service Technicians on larger jobs. Maintain a clean and safe work environment. Perform all work in accordance with established quality standards and safety procedures. Qualifications The trait of being dependable and trustworthy. Ability to utilize the available time to organize and complete work within given deadlines. Ability to communicate in writing clearly and concisely. Ability to communicate effectively with others using the spoken word. Ability to take care of the customers’ needs while following company procedures. Ability to utilize laptop computers and portable diagnostic tools required. Education/Experience: High School Diploma or General Education Degree (GED) and two to four years related experience required. Clean driving record and valid Driver’s License required. Prior experience with diesel engine repair required. Computer Skills Basic computer navigation and utilization skills required. Proficiency in Microsoft Office applications (Word, Excel, Outlook) preferred. Certificates & Licenses Technical certification in automotive and/or diesel engine repair required. Physical Activities & Requirements: Vision (Near, Distance, Color, Peripheral, Depth Perception) Sense of Smell Sense of Touch Ability to wear Personal Protective Equipment (PPE) as required by the position, location, and/or customer. Working Conditions: Work at various customers' place of business outside and/or in a shop environment. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Regular Full Time $17 per hour Are you a customer service all-star who is looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts. You will also serve as the face of the resort as you interact with current and prospective guests and residents who come to the office with questions and concerns. Apply online today and take your first steps down a rewarding new career path!OVERVIEWGuest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the Resort Manager and other team members.JOB DUTIES Greet and establish rapport with guests, current and prospective residents. Field resort comments, suggestions, and complaints to the Resort Manager. Check guests in and out for their reservations. Perform general administrative duties such as answering phones, typing, copying, faxing, and filing. Collect and post security deposits, rent, or funds for other services in Yardi. Make collection calls for site rental payments as directed; submit bad debt files to collections. Process resident move-ins and move-outs. Complete and maintain resort records, reports, and files. Review and code invoices and statements for manager approval. Assist prospective residents by checking the status of Sun Homes inventory; review home listings, show homes, and assist with rental applications with manager's discretion. Coordinate with Underwriting team to obtain approvals on prospective resident applications; track all approvals and denials. Maintain petty cash fund. Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc. Ensure office supplies are sufficiently stocked and prepare supply orders as needed. Assist with planning and coordinating guest and resident relation events and activities within the resort. Assist with the preparation of marketing materials. Other duties as assigned. REQUIREMENTS High School Diploma or GED Minimum of 2 years administrative experience Strong customer service skills Excellent telephone skills Good problem-solving skills Professional appearance Intermediate to advanced computer proficiency, with ability to use Microsoft Office Suite, email, internet, and provide data entry in a timely and efficient manner Previous experience using Yardi and/or RMS software, a plus RV resort office or hotel front desk experience, a plus REWARDING BENEFITS At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility. Comprehensive Medical and Prescription coverage with multipleplan designs so you can choose the plan that best meets the needs of you and your family Comprehensive Dental Plan Vision Plan Voluntary Health and Dependent Care Reimbursement Accounts Life and Accidental Death and Dismemberment Insurance Short and Long-Term Disability Coverage 401(k) Plan with Sun matching contribution Get paid daily with DailyPay Paid Parental Leave Employee Assistance Program Identity Theft Insurance Legal Assistance Plan Pet Insurance Tuition Reimbursement program providing financial support to team members who further their formal education Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty Job Reference: 130080 ACCESSIBILITY ASSISTANCE If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to [email protected]. "Applicant Accommodation" should be included in the subject line of the email. Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job. California Team Member Privacy NoticeJob Segment: Front Desk, Data Entry, Clerical, Supply, Administrative, Operations