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Therapy Salary in El Paso, TX

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Cardiologist

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Certified Hand Therapist

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Certified Occupational Therapist Assistant

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Clinical Therapist

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Family Practice Physician

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Family Therapist

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Gastroenterologist

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Hand Therapist

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Intensivist

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Internal Medicine Physician

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Internist

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Nutritionist

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Obgyn Physician

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Occupational Therapist

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Outpatient Physical Therapist

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Outpatient Therapist

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Pathologist

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Pediatric Occupational Therapist

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Pediatric Physical Therapist

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Pediatrician

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Phlebotomist

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Physical Therapist

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Physical Therapist Assistant

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Physical Therapy Assistant

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Physician Assistant

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Podiatrist

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Primary Care Physician

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Radiation Therapist

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Radiographer

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Recreation Therapist

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Registered Respiratory Therapist

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Respiratory Therapist

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Sonographer

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Speech Therapist

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Therapist

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Travel Occupational Therapist

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Urgent Care Physician

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Urologist

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Clinician
Compass Connections, El Paso
It's a great feeling to work for a company that does so much good for others around the world!Academic Req: Required - master's degree in social work with clinical experience in the program, or master's degree in psychology, sociology, or other relevant behavioral science in which direct clinical experience is a program requirement, or a bachelor's degree plus 5 years clinical employment experience. Must be licensed or eligible for licensure.Certifications: First aid, CPR, Emergency behavior interventionWork experience: Required - 2 years related experience and/or training, or 5 years clinical employment experience accompanying a bachelor's degree Full-Time.Critical Action Items & Measurable Deliverables:1. Meet all federal and state regulatory guidelines and standards that are applicable to this position.2. Maintain a case load in accordance with agency policies and procedures and licensing and contractstandards.3. Conduct intake interviews and initial child assessments.4. Participate in assessment, diagnosis, and treatment of children.5. Develop, implement, and update child therapeutic plans.6. Provide counseling, crisis management, evaluations and other clinical functions as assigned.7. Record relevant clinical data and report clinical information as required.8. Maintain accurate and current child records and files.9. Provide data to support staff regarding admission/discharge of children.10. Facilitate continuity of services for children by the clinical department.11. Meet predetermined deadlines that allow for timely processing and reunification of unaccompanied alienchildren.12. Assist in discharge planning.13. Maintain on-call schedule for the support of children and staff.14. Maintain current knowledge of community resources.15. Communicate effectively with referral sources and providers.16. Participate in scheduled meetings and participate in team decisions and operations.17. Participate in workshops, seminars, education programs and activities that promote professional growth anddevelopment.18. Prepare and maintain assigned reports in accordance with agency policies and procedures and applicablelicensing and contract standards.19. Work evenings, weekends and holidays as needed or requested by position supervisor.20. Implement Compass Connections safety protocols including evacuating with children and other staff in caseof an emergency.21. Maintain confidentiality in all areas of the service population and program operations.22. Maintain Compass Connections professional and ethical standards of conduct outlined in CompassConnections employee handbook including demonstrating respect for agency staff, children, and community.members and complying with required dress code at all times.Other Responsibilities:1. Prepare goal-oriented psychosocial diagnostic assessments, service plans and progress reports.2. Facilitate or co-facilitate a minimum of two children's groups weekly on specific topics and issues.3. Provide case consultations, weekly one-to-one counseling and/or crisis intervention for children, and biweeklyfamily counseling for each family represented.4. Meet all pre-determined deadlines required by program supervisor and federal partners.5. Foster Care Programs - Support, encourage, and recruit foster parents.Requirements:1. Pass a pre-employment drug screen and random drug screens throughout employment.2. Provide proof of work eligibility status upon request.3. Pass a pre-employment and biennial criminal background checks.4. Demonstrate skills in:a. Group, individual, and family therapyb. A range of treatment modalities5. Demonstrate the ability to:a. Respond sensitively and competently to the service population's cultural and socio-economic.characteristics.b. Work collaboratively with other staff members, service providers and professionals.c. Provide crisis intervention according to training provided by Compass Connections when needed tomaintain a safe environment.d. Work in a fast-paced environment and maintain emotional control and professional composure at all times.e. Maintain computer literacy required to meet the responsibilities of the position.f. Work effectively and without intensive supervision both independently and as a member of amultidisciplinary team.6. Demonstrate a working knowledge of all Compass Connections policies and procedures.• Here at Compass Connections, we are dedicated to building a diverse, inclusive, and authentic workplace.Please feel free to apply for this position even if your work experience and education do not align perfectly with every requirement for this job description. You may very well be the perfect candidate for this role orother ones that we have open. Thank you for your interest in joining our mission!• Compass Connections is committed to following immunization recommendations produced by the U.S.Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation.This is a condition of employment, and all new hires will be responsible for providing proof.• Compass Connections is an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of Compass Connections, not to discriminate on the basis of race, color, religion,gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status,veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, stateand/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion,compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.English (United States)If you like to work with people that believe they can make a difference in the world, this is the company for you!EEO StatementIt our policy to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.Click here to view the "EEO is the law" poster#LI-Other#LI-Associate#LI-Full-time
Technology Services Engineer I
Accolade, El Paso
About AccoladeAccolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade's Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com.Please note-this is an on-site role in our El Paso office.Technology Services Engineer will be responsible for managing and executing projects within the Desktop and Server Engineering team. The Desktop environment includes Windows, Mac, and other computing platforms. This role is responsible for Accolade's Windows servers. Accolade is poised for aggressive growth, and this role will be a key element in maintaining current operations while expanding both our reach and our service offerings. Day-to-day, you will be coordinating your work with our Service Desk and the rest of the infrastructure team, as well as working interactively with other Accolade staff.A day in the life...Responsible for leading short- and long-term projects and involving team members as well as people from other teams. These projects will be intended to improve current and future operations.Provide full desktop service to staff at local our offices, both in-person and remotely, focused on Windows and Macintosh hardware and software, coupled with some networking.Take the lead role in team projects, including responsibility for managing team members' time and deliverables.Assume the point person role in group-specific business case and design demonstrations.Automate installation and maintenance of Windows OS - excellent understanding of Windows 7/10 requiredUse management systems such as SCCM and JAMF, and patch deployment systems such as WSUSAddress questions involving desktop performance monitoring and optimizationManage server functions, including DNS, DHCP, folder & printer sharing, remote accessActs as second-level support escalation contact from front-line support or other desktop engineersAct as a local point of contact for all IT related matters, including local vendor management, cost management, and delivering a top of market ITC solutions within given budgetOrder local equipment and negotiate the best conditions for AccoladeProvide support to the local IT TeamWhat we are looking for...Bachelors degree in Computer Science, Information Management or related field and a minimum of 3 years related experience, or Associate's degree and equivalent experienceExperience working in a Corporate Help Desk environment. This should include hands-on experience troubleshooting Mac OS X, Microsoft Windows 10, and Microsoft Office 365 for both Windows and Mac OS X environments, networking, Active Directory integration, and support of tele-collaboration tools such as WebEx, Zoom, or Slack.Ability to communicate the team's strategic position for the business.Ability to manage tasks for self and others.Extensive experience with packaging/deploying Windows desktop and Server OS and software applicationsMobile Device Management (MDM) experienceIP address classes & IP subnetting, fundamentals of OSI and TCP/IP model, basics of network switchingA strategic view of the team and its functions - understand that our works fits into a larger picture both within the team and outside of it.Works well with individuals at all levels; has a high enough EQ to engage successfully with people from a wide range of work backgrounds.Ability to manage project-oriented work for self and others.Rigorous in your approach to work (Organized, dependable, metrics focused, agile, and have a high attention to detail).Excellent interpersonal and communication skills with your peers and clients.BenefitsComprehensive medical, dental, vision, life, and disability benefits, including access to Accolade Advocacy, Accolade Care, and Accolade EMO.HDHP medical plan with generous employer contributions towards an HSA401(k) Retirement Plan with matching employer contributionsPaid Time OffGenerous Holiday Schedule + 5 floating holidays18 weeks of paid parental leaveSubsidized commuter benefits programsVirtual access to coaching, self-care activities, and video-based therapy and psychiatry through Ginger1 Volunteer days per yearEmployee Stock Purchase Plan (ESPP) w/ employee discountOur people are the Heart of Accolade Together,we are building a great and enduring businessthat truly makes an impact. At Accolade, we are committed to building aworkplace where all can grow and thrive.We do this by living our core values: Member Obsessed For everything we do, we ask ourselves: Is this going to make our member's life measurably better? Be Fearless We think differently. We do what's never been done. We are reinventing healthcare every step of the way. Stronger Together We honor the differences among one another and know that our unique perspectives drive us forward. Genuine Care We care deeply about the human beings we work with and serve. We have each other's back. Embrace Reality We bring the data, tell the truth, and trust each other. Relentless Execution We operate with a bias for action. Take initiative, move fast & have fun. Want to learn more about who we are and what we value? Check out our Culture Book here! Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience. To review our policy around data use, visit our Accolade Privacy Policy Page. All your information will be kept confidential according to EEO guidelines.
Clinical Sales Professional, Community Specialties - El Paso, TX
Astellas, El Paso
Clinical Sales Professional, Community Specialties - El Paso, TX Developing innovative therapies is one of the most challenging, most essential, and personally rewarding fields in science. This is the most exciting time to be a part of Astellas, a company with a uniquely collaborative and patient-focused culture. There's something special about working at Astellas. It's reflected in our focus on the people we serve, the way we treat each other and the results we achieve together as a company. Astellas is announcing a Clinical Sales Professional - Community Specialties opportunity in the El Paso, TX area. The RoleAchieve territory sales goals by promoting Astellas products and services to physicians and other medical personnel within assigned geography. Educate customers on the use, characteristics, advantages, indicated treatments and all other developments related to promoted products. Professionally represent Astellas in the field and ensure high levels of visibility and customer satisfaction in territory. Maintain effective communication and relationships with key external and internal customers. Flexible grade level based on candidate background and skillset Primary Responsibilities Effectively promote and educate targeted physicians/HCPs on the use of Astellas' products through one-on-one meetings and group presentations, company-approved promotional speaker programs, and other company-approved means. Work 5 days in the field each week, supported by office time as needed for call planning, customer follow-up, preparing presentations, making appointments, report generation, etc. Ensure solid performance levels of call and field productivity. Meet Call Plan expectations and achieve territory product sales goals while adhering to all APUS-defined ethical sales practices, Compliance guidelines, and required promotional regulations Execute company-approved Product Marketing plans and territory/regional business plan activities Support targeted customers using company-approved resources, sales materials, and promotional activities/programs/initiatives as identified by Sales Management Coordinate promotional efforts with peers across franchises and co-promotion alliance partners as appropriate. This includes appropriately managing/maintaining all company equipment and company-approved promotional materials (e.g., sales materials, company literature, product samples, etc.) according to defined company Compliance guidelines Achieve territory product sales goals while adhering to all APUS-defined ethical sales practices, Compliance guidelines, and required promotional regulations Ensure territory sales strategy execution using annual territory business plan, regional business plan, and call activity reports Accurately report/submit sales call activities, territory expenses and written reports and within deadline as defined by Astellas or the Regional Sales Manager Attend all company-sponsored sales and medical meetings as directed by company management. Additional duties as needed Quantitative DimensionsThis position is responsible for achieving both territory product sales goals and territory sales activity goals through company defined metrics Organizational ContextIt is important for individuals in this position to actively pursue continuous learning and professional sales development on effective sales and communication techniques and product/therapeutic area knowledge.This position:Is a customer facing sales positionReports to Regional Sales manager Maintains territory responsible for managing Astellas' products Partners with counterparts, teammates, and cross functional colleagues as appropriateBalance's territory and regional work and projects, while maintaining solid level of sales performance Exhibits strong level of skill in competencies Demonstrates sales influence within territory and at times within region
Healthcare Customer Support Representative - Care Advocate - El Paso, TX (061724)
Accolade, El Paso
About AccoladeAccolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade's Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com.Role OverviewAs an Accolade Care Advocate, you are an important part of our customer service call center team, responding to all member calls. As a trusted partner to our membership population, you will deliver empathetic care in two dimensions: the healthcare we deliver our customers, and the personal care we take in each interaction. In your day-to-day, you will respond to member calls and provide general guidance based on the training Accolade provides to create a positive and supportive experience for our customers. A day in the life... Engage with clients and understand their needs You will answer inbound calls in a call center environmentYou will uncover information about who our clients are & tailor our approach to fit their needsYou will use your empathy and active listening skills to identify contextual red flags and uncover barriers You will use technology & data to gain a better understanding of needs the client may not be voicingDeliver interventions You will support clients to navigate the complex health care system You will influence clients' decisions & behavior by:Translating their benefit package in a way that they can take appropriate actionHelping clients find doctors, in the way that best suits them Uncovering barriers to healthy livingYou will leverage technology & internal resources (ex. Specialists, CSAs) to help understand the client's path, actions needed & next stepDrive better client outcomes You will help clients understand & optimize their preventive servicesYou will help clients have better managed chronic conditionsYou will help clients have an improved quality of lifeDelight clients You will tailor our approach based on the client to deliver a memorable experienceYou are a client's go-to person for their health coverage questions, helping them be better consumers of healthcareYou will build relationships through listening, honesty & empathyWhat we are looking for...Required:High School Diploma/GED3+ years of experience in customer service, or comparable, industryExperience with Microsoft Office (Word, SharePoint, PowerPoint)Ability to listen, talk and type all at once through multi-channel communicationsSalary $19hrBenefitsComprehensive medical, dental, vision, life, and disability benefits, including access to Accolade Advocacy, Accolade Care, and Accolade EMO.HDHP medical plan with generous employer contributions towards an HSA401(k) Retirement Plan with matching employer contributionsPaid Time OffGenerous Holiday Schedule + 5 floating holidays18 weeks of paid parental leaveSubsidized commuter benefits programsVirtual access to coaching, self-care activities, and video-based therapy and psychiatry through Ginger1 Volunteer days per yearEmployee Stock Purchase Plan (ESPP) w/ employee discountOur people are the Heart of Accolade Together,we are building a great and enduring businessthat truly makes an impact. At Accolade, we are committed to building aworkplace where all can grow and thrive.We do this by living our core values: Member Obsessed For everything we do, we ask ourselves: Is this going to make our member's life measurably better? Be Fearless We think differently. We do what's never been done. We are reinventing healthcare every step of the way. Stronger Together We honor the differences among one another and know that our unique perspectives drive us forward. Genuine Care We care deeply about the human beings we work with and serve. We have each other's back. Embrace Reality We bring the data, tell the truth, and trust each other. Relentless Execution We operate with a bias for action. Take initiative, move fast & have fun. Want to learn more about who we are and what we value? Check out our Culture Book here! Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience. To review our policy around data use, visit our Accolade Privacy Policy Page. All your information will be kept confidential according to EEO guidelines.
Trust and Safety Counselor
PSG Global Solutions, El Paso
The On-site Trust and Safety Counselor establishes a trusted relationship with the personnel they support through one-on-one and group sessions, as well as ongoing wellness programming, specifically designed to improve resiliency and mitigate the impact of viewing disturbing images and content. Our Counsellors compassionately help employees with personal, family and work-related concerns, so they feel more supported and able to perform at their best in all aspects of their lives. Your Success Our client offers all work equipment and a comprehensive new-employee training program to help you develop the knowledge and skills that will set you up for success in your role and in supporting our members. Invested in you You'll have the ability to pursue your ambitions and grow your career. We've got you covered with a total rewards package that includes robust Medical coverage, as well as Dental & Vision benefits, tuition assistance, 401(k) savings plan with company match, paid time off (PTO), paid holidays, Employee Assistance Programs and Wellness Programs. Compensation Hourly rate starting at $33-36 per hour. Paid lunch, benefits, and paid time off included. ?Shift differentials available for evening and overnight shifts. Overtime opportunities. 24x7x365, and non-traditional shifts are availableHours/Shift Both full-time (40 hours/week) and part-time positions are available. These positions operate in a 24x7x365 environment and shifts for all times of the day and days of the week are available. It may be necessary, given the business need, to work occasional overtime. Job Summary Provide scheduled and on-demand one-on-one counseling sessions Provides information and schedules clients requesting services. Obtains and records intake case information in Care Management System. Provide in moment support as appropriate. Provide short term brief wellbeing and /or therapeutic interventions. Provides consultation, recommendations, referrals, and other forms of assistance as appropriate. Provides members with appropriate referral based on clinical needs and insurance when clinically appropriate. Lead wellness and group therapy sessions Provide workshops or training, as may be requested. Facilitate group wellness activities including peer group support, team building sessions and other engagement events. Implement group creative intervention practices, for example, guided mindfulness mediation, and mindful movement. Assists in providing access to wellness resources. Provide staff assistance for onsite personnel Assess crisis situations and take appropriate action; provide crisis /urgent intervention as may be needed and appropriate, and disruptive or critical event responses. Provide consultation to client leadership on concerns about employee safety or workplace behavior. Attend monthly business reviews. Provide new hire check in sessions and support offboarding of team members. Collaborates with colleagues and others to provide excellent service and experience, and to support professional operations and environment Participate in regular supervision and consultation as needed /appropriate to any case. Maintain reliable attendance and timely arrival being ready to work as scheduled. Maintain licenses in good standing, and related credentials if applicable. Miscellaneous duties as assigned by Program manager. Meet objectives for service quality. Documents all contacts with clients and pertinent others accurately, completely, and concisely. Flexibility of work hours to deliver services to other staff /shifts or provide DEM support as may be needed. Requirements:Master's degree in social work, Mental Health Counseling, Marriage and Family Therapy or a doctorate degree in PsychologyCurrent unencumbered state licensure, including: LMSW - Licensed Master Social Worker, LPC - Licensed Professional Counselor, LAMFT - Licensed Associate Marriage and Family Therapist, LCSW - Licensed Clinical Social Worker, LCPC - Licensed Clinical Professional Counselor, LMFT - Licensed Marriage and Family Therapist, PsyD - Doctor of Psychology, PhD - Doctor of Philosophy (in Psychology).Minimum of 3 years graduate level experience, providing direct service in a behavioral health setting including assessment and case management.Experience providing presentations, consultation with team and company leaders and brief interventions is preferred.A combination of graduate and bachelor's level experience including behavioral healthcare, Employee Assistance or work with Occupational health or a community healthcare system will be considered.English language proficiency is required. Spanish language proficiency is preferred.
Sr Real Time Administrator, Workforce Management
Accolade, El Paso
About AccoladeAccolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade's Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com.This is a hybrid role located in our El Paso office.Hourly pay is set at $25.75/hourRole overviewThe Real Time Administrator, Workforce Management is responsible for monitoring service levels across telephony and digital platforms, identifying risks to operational performance, and executing business process to mitigate risks to service. The successful candidate will be proficient in WFM and telephony platforms. This position requires the ability to make decisions independently, and the ability to communicate with all levels of the organization, from entry level to senior management, in writing and verbally. The workload is very detail oriented and central to the delivery of Accolade's services.A day in the life...Monitor real-time demand and key performance metrics (i.e. ASA, Abandons, AHT) and proactively identify and communicate points of exposureFollow protocol to deploy resources according to plan, manage service levels, and apply un-planned AHA coverage as necessary in accordance with business prioritiesMonitor AHA activity and occupancy to proactively optimize staff productivity in and out of queueMinimize the general over- and under-serving of accountsMinimize fire-drills to recover service levelsCommunicate verbally and in writing with AHAs, management, and other departments as necessary to coordinate workforce deployment and schedulesUpdate all weekly AHA schedule exceptions (i.e. OOO, meetings, projects, transfers, etc.) and support ad-hoc schedule requestsEscalate systems-related issues, as appropriateAdditional WFM tasks & responsibilities as needed to ensure successful operations of the team & overall business Managing the lifecycle of WFM projects related to the RTA function & other WFM functions What we are looking for... 5+ years minimum related experience preferred or equivalent combination of education and experience.Knowledge of telephony and WFM systems required; knowledge of multiple platforms preferred.Fundamental understanding of overall WFM process including forecast, scheduling, and primarily RTAStrong knowledge of Microsoft Excel required; basic knowledge of Microsoft office applications (Outlook, Word) required.Time management and task prioritization; ability to work in a fast-paced environment with changing priorities.Detail-oriented, inquisitive, enjoys problem-solving.Proven ability to 'roll up your sleeves' and make a contribution quickly.Operates from a perspective of truly caring about and creating value for our clients (internal and external).Team player capable of working effectively and collaborating with people from a diversity of backgrounds and/or opinions.BenefitsComprehensive medical, dental, vision, life, and disability benefits, including access to Accolade Advocacy, Accolade Care, and Accolade EMO.HDHP medical plan with generous employer contributions towards an HSA401(k) Retirement Plan with matching employer contributionsPaid Time OffGenerous Holiday Schedule + 5 floating holidays18 weeks of paid parental leaveSubsidized commuter benefits programsVirtual access to coaching, self-care activities, and video-based therapy and psychiatry through Ginger1 Volunteer days per yearEmployee Stock Purchase Plan (ESPP) w/ employee discountOur people are the Heart of Accolade Together,we are building a great and enduring businessthat truly makes an impact. At Accolade, we are committed to building aworkplace where all can grow and thrive.We do this by living our core values: Member Obsessed For everything we do, we ask ourselves: Is this going to make our member's life measurably better? Be Fearless We think differently. We do what's never been done. We are reinventing healthcare every step of the way. Stronger Together We honor the differences among one another and know that our unique perspectives drive us forward. Genuine Care We care deeply about the human beings we work with and serve. We have each other's back. Embrace Reality We bring the data, tell the truth, and trust each other. Relentless Execution We operate with a bias for action. Take initiative, move fast & have fun. Want to learn more about who we are and what we value? Check out our Culture Book here! Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience. To review our policy around data use, visit our Accolade Privacy Policy Page. All your information will be kept confidential according to EEO guidelines.