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Computer/Internet Salary in Des Moines, IA

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Computer/Internet Salary in Des Moines, IA

140 000 $ Average monthly salary

Average salary in branch "Computer/Internet" in the last 12 months in Des Moines

Currency: USD Year: 2024
The bar chart shows the change in the average wages in Des Moines.

Popular professions rating in the category "Computer/Internet in Des Moines" in 2024 year

Currency: USD
Software Development Manager is the most popular profession in Des Moines in the category Computer/Internet. According to our Site the number of vacancies is 1. The average salary of the profession of Software Development Manager is 140000 usd

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Laboratory Analyst III - Third Shift
Eurofins Scientific, Inc., Des Moines
Recognized as a Center of Excellence for Nutrition, Eurofins Nutrition Analysis Center specializes in analyzing feed, commodities, pet food and dietary supplements for lipids, proximates and minerals for nutrition. This laboratory is also one of only 13 Official Referee laboratories for soybean meal and oil certified by the AOCS and NOPA. It is an USDA inspected laboratory. Eurofins Nutrition Analysis Center is searching for a Laboratory Analyst III in Des Moines, IA. Laboratory Analyst III responsibilities include, but are not limited to, the following : • Understand and follow Quality System documents relevant to responsibilities, e.g., Quality Manual, SOPs, and Methods. • Adhere to appropriate quality measures to meet or exceed the standards set by ISO/IEC 17025, government regulatory (cGMP, GLP), and company requirements relevant to assigned duties. • Adhere to all health, safety, and environmental regulations relative to assigned analytical work; maintain and assist others in maintaining a clean, safe work environment. • Schedule and set up batches of samples for testing. As a Subject Matter Expert (SME) must have knowledge of and training to perform work functionability across entire Value Strem of lab facility. • Perform timely and accurate analysis of samples to meet customer commitments, including but not limited to, preparing samples for analysis, using appropriate analysis methods and techniques, and applying appropriate data reduction. • Demonstrate proficiency in the core tests in the departments, and/or across various sections. • Maintain a neat and accurate record system; keep accurate records of work performed on a daily basis and as needed for quality control tests or regulatory purposes; record test data and results for samples in logbook, record book or BookMaster and enter the data or results into eLIMS either manually or through automatic export in a timely and accurate manner. • Operate, troubleshoot, clean, and maintain sophisticated instruments, such as gas chromatograph (GC) and high performance liquid chromatograph (HPLC), with minimal supervision, along with other departmental equipment as needed. • Identify from samples assayed the need for rechecks. Perform out-of-spec (OOS) investigations and non-conformance investigations. • Maintain clean glassware and prepare solutions for use in the daily testing of assigned samples. • Identify method/matrix/analytical difficulties and report these together with proposed solutions to Technical Managers, Supervisors, Group Leader, and/or Director of Operations. • Mentor and train Lab Tech I and Lab Tech II. • Recommend more accurate or efficient laboratory equipment or procedures through LEAN initiative engaement and involvement. • Assist Group Leader, Supervisors and Technical Managers production and project management to exceed client expectation deadlines. • Self-motivated and self-starter that is able to see work that needs to be done in timely, safe manner with the upmost quality standards in mind. • Ensure that proprietary methodologies are not disclosed to non-employees except as approved in writing by the laboratory management or appointed designate. • Maintain a perpetual state of readiness and willingness to respond to the queries and needs of clients, staff, and co-workers. • Remain current on technical, industry, and business advancements and trends as suggested by Technical Manager and supervisor. • Maintain cooperative working relationships with all company employees. Communicate orally and in writing to co-workers. This includes "intra" and "inter" departmental employees. • Promote the company image through the exercising of sound and ethical business practices as related to the public and our customers. • Perform other related duties as assigned. The ideal candidate would possess : • Strong computer, scientific, and organizational skills • Excellent communication (oral and written) and attention to detail • Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude • Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies Basic Minimum Qualifications : • Bachelor's degree in science with 2-4 years of work experience • Basic understanding of cGMP, GLP, and ISO 17025 guidelines • Authorization to work in the United States indefinitely without restriction or sponsorship Position is full-time, Fri-Mon, 10:30PM - 9:30AM, with additional hours as needed. Candidates currently living within a commutable distance of Des Moines, Iowa are encouraged to apply. As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and vacation, personal days, and dental and vision options. To learn more about Eurofins, please explore our website www.eurofinsus.com . Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
Financial Systems Administrator
Eurofins NSC US, Inc., Des Moines
Eurofins NSC US, the national service center serving the US entities of Eurofins, is searching for a Financial Systems Administrator in Des Moines, IA. Financial Systems Administrator responsibilities include, but are not limited to, the following: Collaboration between the IT and Finance departments as well as third parties to complete both daily responsibilities and project related work Maintain daily financial systems and implement system changes Serve as a department contact for system issues and questions Troubleshoot systems issues as necessary and escalate items appropriately Coordinate, test, assess, and assist in the deployment of new functions and features Assist and support the Finance team with monthly close processes/procedures; prioritize requests that support the reconciliation, facilitate ad hoc reports, etc. Identify and provide new technologies and enhancements that streamline processes and promote process efficiencies Develop and maintain user procedure documentation Prioritize, coordinate, and organize work to meet deadlines Perform other duties as assigned The ideal candidate would possess: Progressive experience in Financial systems (GL, AP, AR, Credit, Cash Management, Credit Card Processing, Treasury, etc) Experience specifically with Great Plains and/or SharePoint Excellent communication (oral and written) and attention to detail Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude Strong analytical and problem-solving skills Strong computer skills, including the use of accounting and management systems, Microsoft Office (emphasis on Excel) Ability to adapt to changing business needs and requirements Experience troubleshooting and resolving both user and system related issues Basic Minimum Qualifications : Bachelor's degree in Computer Information Systems, Accounting/Business, or related and at least 3 years related experience; or equivalent combination of education and experience. Previous administrator experience of Great Plains software preferred Authorization to work in the United States indefinitely without restriction or sponsorship The position is full-time, Monday-Friday, 8 a.m.- 5 p.m., with overtime as needed. Candidates currently living within a commutable distance of Des Moines, IA are encouraged to apply. As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and vacation, personal days, and dental and vision options. To learn more about Eurofins, please explore our website www.eurofinsus.com . Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
Customer Care and Technical Support, L1
Stride, Inc., Des Moines
Job DescriptionThe Customer Care and Technical Support Representative, Level 1 will be responsible for resolving technical issues and providing excellent customer service presented to the company through our support channels - phone, web, chat and email. Resolves issues and problems that are reported directly by the customers (parents and students) and is also responsible for escalating issues that were not resolvable by workflows to the appropriate Tiered support team with urgency. Issues that will be resolved include, but may not be limited to: technical assistance with the use of K12-provided equipment (desktops/laptops/monitors/printers), such as troubleshooting start-up/log-in issues, hardware damage, and software viruses; general application support with the K12 suite of learning systems and business applications; ordering/replacing materials and computer equipment.Over 20 years ago, Stride was founded to provide personalized learning - powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed - however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers - whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.The Customer Care and Technical Support Representative, Level 1 will be responsible for resolving technical issues and providing excellent customer service presented to the company through our support channels - phone, web, chat and email. Resolves issues and problems that are reported directly by the customers (parents and students) and is also responsible for escalating issues that were not resolvable by workflows to the appropriate Tiered support team with urgency. Issues that will be resolved include, but may not be limited to: technical assistance with the use of K12-provided equipment (desktops/laptops/monitors/printers), such as troubleshooting start-up/log-in issues, hardware damage, and software viruses; general application support with the K12 suite of learning systems and business applications; ordering/replacing materials and computer equipment.ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.· Respond to technical issues related to K12 proprietary systems, hardware, and software and networking both in written word and orally via telephone.· Assist customers by diagnosing problems and providing resolutions for technical and service issues using troubleshooting techniques and tools to identify products/systems/hardware that are defective and follow guidelines in issuing service or replacements.· Advise / educate customers within procedural guidelines to ensure a complete solution to their technical or service questions.· Answer questions about installation, operation, configuration and usage of assigned equipment, documents and assigns customer problems for resolution using support ticketing and CRM software.· Remain knowledgeable of K12's proprietary systems, various hardware product lines, current industry products and technologies.· Escalate more complex issues with proprietary systems to next tiered support team with urgency and/or escalate more complex hardware equipment issues to manufacturer.REQUIRED QUALIFICATIONS:· High School Diploma OR· Currently pursuing a BS/BA or MS/MA degree) OR· Equivalent combination of education and experienceDESIRED QUALIFICATIONS:· Prior experience with K12/Stride· Previous customer service work· Previous experience in call-center environment· Physical requirements: sedentary work, fluent typing, listening, speaking, extensive reading, repetitive motions, and extended computer usage.· Thorough knowledge of home-based connectivity support· Ability to work in high call volume environment· Strong telephone and email etiquette· Strong verbal and written communication skills· Own or have daily access to a smart device where Apps can be downloaded/accessed (i.e., phone, tablet)· Ability to maintain a professional home office without distraction during our hours of operation· Attend virtual training via web cam· Expertise in PC and Internet applications and use· Ability to communicate with customers effectively through various communication channels, such as: phone, voicemail, email, chat, etc.· Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)· Proficiency in web-based applications (Salesforce experience a plus)· Consultative approach to customer service· Strong problem solving and analytical skills with a solutions-oriented approach· Ability to work both independently and within a team-oriented environment· Resilient and contributes to fostering positive team morale· Ability to prioritize effectively and manage competing priorities to deliver and drive results· Ability to own and execute projects· Ability to respond appropriately to feedback and guidance· Detail-oriented· Expertise in Microsoft Windows 7, 8, 10 and XP Operating Systems· High level of quality and accountability for work product· Ability to travel 10% of the time (minimal if any e.g. team building activity)· Ability to clear required background checkWORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.· This position is virtual and open to residents of the 50 states and D.C.Compensation & Benefits:Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range. We anticipate the salary range to be $13.49 - $21.58. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. Job TypeRegularThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. 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Networking Fundamentals Course Lead
TheCollegeBoard, Des Moines
About College BoardCollege Board is a mission-driven not-for-profit organization that connects students to college success and opportunity. Founded in 1900, College Board was created to expand access to higher education. Today, the membership association is made up of over 6,000 of the world's leading educational institutions and is dedicated to promoting excellence and equity in education. Each year, College Board helps more thanseven million studentsprepare for a successful transition to college through programs and services in college readiness and college success-including the SAT®, the Advanced Placement® Program, and BigFuture®. The organization also serves the education community through research and advocacy on behalf of students, educators, and schools.About Career KickstartCareer Kickstart (CK) expands the successful AP model to the career and technical education space, by offering schools a new set of career-oriented high school courses that provide students with relevant, high-quality instruction and experiences that lead to industry-recognized credentials and college credit, and ultimately, power students' progress to in-demand jobs in high-growth sectors and choice-filled lives.About the OpportunityAs the course lead for CK Cybersecurity 1: Networking Fundamentals you will be a catalyst for change in expanding and diversifying the networking/cybersecurity talent pipeline and creating opportunities for students to own their futures. You are an experienced IT course designer and teacher at the high school level, or at the post-secondary level with high schoolexperience/interaction. You are excited to apply your experience and knowledge with Information Technology education to a role where you will pilot, launch, and manage the on-going improvement of a new networking course and assessment for high school students: Cybersecurity 1: Networking Fundamentals. You will also be responsible for the development and revision of instructional materials to ensure all courses are engaging and relevant for students.Your deep commitment to educational equity and the potential of all students will be a major asset as you work to ensure the networking course is designed to serve a diverse group of hundreds of thousands of high school students. Your experience providing consultation and implementing processes and strategies allows you to work effectively with teachers, higher education faculty, employers and workforce committees, and a diverse set of advisors to refine the course content, develop instructional and assessment materials, and train teachers.In this role, you will:Product Strategy & LaunchManage a standing advisory committee - made up of K-12 leaders, higher education professors and industry experts - to provide input and advice on the course and the associated assessment, instructional materials, and teacher training.Maintain a deep understanding of the career technical education (CTE) landscape and IT Pathways. 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College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thrive#LI-REMOTE#LI-GG1You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process
Senior Technical Support Engineer
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Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.Why You'll Love This Role Cribl is seeking a Senior Technical Support Engineer to ensure customer success by providing enterprise-level support to our customers and partners. We are a fast-growing, remote-first company with a mission to unlock the value of all observability data. At our core, we believe in shipping phenomenal products and doing good by our customers and communities. We provide our customers with a new and unprecedented level of observability, intelligence, and control over their real-time data. We're backed by Sequoia and CRV, and our products are deployed in some of the largest organizations in the world processing 100s of TB and PB of IT & Security data, and managed by Site Reliability Engineers, System Engineers, and Technical Operations teams. In this role, you will be joining a highly technical and collaborative team that is committed to shipping high quality software and enjoying all the goat gifs the internet has to offer. The ideal candidate for this role has a mixture of strong technical chops, an innate desire to help customers, and a natural affinity for collaboration. We are accepting applicants in Canada and the United States As An Active Member Of Our Team, You Will... Develop a deep technical understanding of Cribl Stream and our other products. Provide extraordinary technical support to our Enterprise customers and across various channels such as Slack, Email, online meetings, etc. Research, diagnose, troubleshoot and identify solutions to resolve customer issues. Follow standard procedures for reproducibility and escalation of unresolved issues to the appropriate internal teams. Provide prompt and accurate feedback to customers, set achievable expectations, and ensure proper recording and closure of all issues. Provide and document knowledge in the form of knowledge base tech notes, articles and participate in real-time forums (e.g., Slack) for real-time questions. If You Got It - We Want It BS degree in Computer Science or similar degree, or equivalent work experience. 5+ years' experience supporting enterprise customers or working hands-on with distributed systems. Passionate about working on complex technical issues. Expert-level troubleshooting & problem-solving skills, and a critical thinking. Excellent client-facing skills, excellent written and verbal communication skills. Experience with Linux, AWS, Azure, and Networking. You currently live in Canada or the United States Bonus Points/Preferred Qualifications: Experience with Splunk, Elasticsearch, LogStash and/or other related observability technologies Regex and JS experience is a Plus Salary Range ($82,000 - $158,500) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.#LI-MV1 #LI-RemoteBring Your Whole SelfDiversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.
Network Specialist I
Pierce, Des Moines
Troubleshoot and monitor activity throughout the networkIsolate and diagnose faults and escalate to higher levels of support for resolution as appropriateInteract with departments to address issues identified within the networkAdhere to company and department policy and practice in an effort to assure prompt resolution to identified problemsAdditional duties as assignedRequirementsHigh school diploma or GED required. Associates degree in Networking or IT preferredMinimum of 6 months within Mediacom Tier 2 or BTSC, or equivalent Cable TV/Broadband/Telecommunications experience requiredApplied knowledge of data networks, and/or telecommunication infrastructure, and/or maintaining a cable plantWorking knowledge of Cisco TechnologiesWorking knowledge of DWDM and SONETAble to work flexible hours, including evenings and weekends; experience in a 7x24x365 support environment a plusExcellent troubleshooting skillsGood decision-making skillsAbility to work under stressAbility to follow detailed proceduresAbility to work within a team environmentExcellent written and verbal communication and interpersonal skillsBenefitsCompany Provided Equipment!Hybrid schedule! Health, vision, and dental insurance!Paid vacation, holidays and flex paid time off!401K with generous company match!Pay increases through self-guided training!Shift differential pay increase for evening shifts!Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!Education Enrichment up to $5,000 per year for qualified employees!Employee Wellness Program!
Sr. Environmental Analyst
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(15-30%) Evaluate and provide comments to management on proposed state and federal laws and regulations. Advise management of the impact of proposed regulations and recommend potential compliance strategies. Proactively participates in trade associations and on various task forces to assist in the development of environmental laws and regulations. (15-30%) Assist with the development and implement regulatory strategies for operational permits and environmental impact statements; obtain operational permits and represent the company during negotiations with regulatory agencies on permit conditions, variances or other environmental areas. As requested, prepare and submit testimony in legislative or regulatory hearings. (15-30%) Participate in due diligence efforts and lead environmental reviews for renewables acquisitions. (15-20%) Maintain an understanding of processes within business units and assist the business unit in the continuous improvement of processes with environmental aspects through the company's environmental management system. Identify, develop and implement strategic environmental initiatives for establishing external competitive advantages. (5-20%) Maintain a working knowledge of environmental issues for all media. Maintain a specialized knowledge and expertise in air, water, threatened and endangered species or other protected species management or land management issues, facility siting and permitting, NEPA or waste issues and utilize such knowledge in day-to-day functions including permitting. (10-15%) Evaluate and develop comments on proposed state and federal laws and regulations. (5%) Provide technical leadership to staff. (0-5%) Provide technical input to assist in development of project planning. (0-5%) Prepare financial analyses of environmental impacts on business operations. Prepare budget forecasts and document actual performance of budgeted activities for assigned environmental services. (0-5%) Perform any additional responsibilities as requested or assigned. (5%)Qualifications:?Bachelor's degree in environmental engineering, environmental sciences or the physical sciences. (Typically six years of related, progressive work experience would be needed for candidates applying for this position who do not possess a bachelor's degree.) A minimum of five years of experience in environmental work or equivalent is required.Three years of demonstrated air, water, threatened and endangered or other protected species, NEPA, or waste/land use experience is preferred.A broad diversity of environmental work experience in private industry, governmental and consulting is preferred. Requires an advanced knowledge of environmental policy, laws and regulations, with the ability to analyze and evaluate complex regulatory proposals and submit written comments. Effective analytical, problem-solving and decision-making skills. The demonstrated ability to lead projects and work with others effectively in a diverse working environment. Strong communication skills with the demonstrated ability to communicate complex information accurately and understandably in written and verbal form. Ability to establish and maintain good working relationships with government agencies, trade groups and other industries. Computer skills including competency with spreadsheets, word processors, presentation tools and other various programs; or a demonstrated ability to learn such skills. Ability to prioritize and handle multiple tasks and projects concurrently. Employees must be able to perform the essential functions of the position, with or without an accommodation. We celebrate diversity, equity and inclusion, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.About Us:MidAmerican Energy Company, a Midwest utility, provides regulated electric and natural gas service to more than 1.6 million customers in Illinois, Iowa, Nebraska and South Dakota. The company owns and operates a portfolio of power-generating assets, approximately 61% of which is wind generation.About the Team:At MidAmerican Energy Company, we celebrate diversity, equity and inclusion. MidAmerican Energy Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.Job Info:Job Identification: 10000987Job Category: Environmental CompliancePosting Date: 04/03/2024Apply Before: 04/26/2024, 06:23 PMJob Schedule: Full timeLocation: Full timeSalary Range: $100,700-118,400Business: MidAmerican Energy CompanyPI239494942
Business Systems Analyst 2
Beacon Hill Staffing Group, LLC, Des Moines
Summary:Responsible for working with complex information systems and develops or modifies existing systems through analysis of business and user needs.Education/ Experience: Associate�s degree in Computer Science, Computer Engineering or other related field - preferred.2-4 years related experience.Skills and Competencies:Strong verbal and written communication skills.Must have a strong command of the English language written and oral.Strong facilitation and presentation skills. Ability to resolve minor conflicts/issues using different tactics for prior to escalation.Knowledge of cost/benefit analysis, risk assessment and quantification methodologies.Demonstrated ability in the following methods: interviewing, data modeling, business process modeling, business object modeling and user interface design. Knowledge of computer software.Ability to work independently.Organized with strong time management.Teamwork and Cooperation.Major Job Duties and Responsibilities: Under supervision, coordinates detailed business requirements while identifying and tracking business systems issues.Research and document sponsor/stakeholder needs in accordance with Project Life Cycle methodology utilizing reporting tools, requirements gathering methodologies, process models, data models and prototypes.Estimate activities required to perform requirements gathering and acceptance testing improving accuracy over time.Recommend business solutions that satisfy sponsor/stakeholder needs continually exploring and assessing options for value-add for clients.May complete end user documentation and prepare training material. Execute and document test plans to ensure quality.Perform unit testing and integration testing.Troubleshoot problems with systems.Maintain systems to optimize performance. Document systemsBeacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™
Desktop Support Engineer
Beacon Hill Staffing Group, LLC, Des Moines
3 month contract with possible extension.Fully remote Requirements and Skills: - Proven work experience as a Desktop Support Engineer or similar role. - Operating Systems: - Hands-on experience with Windows, Linux, and macOS environments. - Knowledge of Windows 11 Enterprise and Azure AD Join - Hardware and Peripherals: - Working knowledge of office automation products, computer peripherals (e.g., printers, scanners), and mobile devices. - Network Security: - Familiarity with network security practices and anti-virus programs. Familiar with Octa, CyberArk, Netscope, Ivanti AppSense - Problem-Solving: - Excellent problem-solving and multitasking skills. - Customer-Centric: - A customer-oriented attitude. - Scripting: - strong PowerShell skills Responsibilities :Addressing Adonis Defect Tickets: - Responding to user inquiries related to hardware, software, and networking issues. Installation and Troubleshooting: Intune Deployments - Assisting with the installation, upgrade, and troubleshooting of hardware and software systems. Guiding Users: - Walking customers through the process of installing applications and computer peripherals. Diagnostic Skills: - Asking targeted questions to diagnose technical problems effectively. Remote Troubleshooting: - Conducting remote troubleshooting to resolve issues promptly. Documentation: - Recording technical issues and their solutions in logs. Client Follow-Up: - Following up with clients to ensure their systems are functional. Feedback and Documentation: - Gathering customer feedback and noting potential product requests. Technical Documentation: - Assisting in creating technical documentation and manuals. Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™
Database Administrator
symplr, Des Moines
Overview The Database Administrator implements, maintains and continuously improves RDBMS systems to ensure availability, scalability, and advancement of our enterprise applications, showcasing solid technical and interpersonal skills to assist in debugging protocols/process for stack callbacks, implementing corrective action within SQL scope, and analyzing performance trends to identify opportunities for improvement. Duties & Responsibilities Strategy Work with development staff to firm-up/harden database architectures, coding standards, and quality assurance policies and procedures. Design and implement redundant systems, policies, and procedures for disaster recovery and data archiving to ensure effective protection and integrity of data assets. Research analysis and recommendation regarding database products, services, protocols, and standards in support of future database platform design/delivery/management efforts. Operations/Config Management SQL database management across development, QA and production environments Database performance and capacity management monitoring Database maintenance activity implementation (backup/recovery, rebuilding/reorganizing indexes, etc) Database release versioning/assessment/measurement from a functionality and performance perspective Technical expertise/guidance on database design (Logical and Physical modelling) and development Demonstrate SQL expertise related to performance tuning of database schema, stored procedures, etc Failover Cluster/HA set-up/configuration/management Database management activity automation using PowerShell, SSIS, and other technologies System monitoring, metric reporting, and diagnostics Skills Required Excellent time management, resource organization and priority establishment skills with the ability to multi-task in a fast-paced, deadline-oriented environment Keen attention to detail Ability to work with an optimistic attitude both independently and as part of a team Qualifications Required: BS degree in computer science or related field or an equivalent combination of education and relevant industry experience 3 or more years of industry experience with MS SQL Server 2016 and above Experience with Microsoft SQL Server Clustering, Replication, and Always On Experience with database technologies, such as MySQL and Postgres Experience in performance tuning, query optimization using Performance Monitor, SQL Profiler or other related tools Experience resolving database integrity issues, performance issues, blocking/deadlocking issues, connectivity issues, and data replication issues Basic knowledge of MySQL, Postgres and Oracle MinUSD $75,000.00/Yr. MaxUSD $85,000.00/Yr.