IT Salary in Denver, CO

Leprino FoodsPosition Title: ECS IT Support I Shift Type: Full Time Location: Denver, CO, US, 80211 Posted Date: Mar 14, 2024 Requisition ID: 29597 Job Functions: Information Technology Description: ECS IT Support IDenver, Colorado Within our IT/Infrastructure team located in Denver, Leprino is seeking an ECS IT Support I to provide accurate, courteous, high-quality IT support and service! If you're ready to apply your advanced IT systems knowledge and excellent customer service skills in a dynamic environment, this is the role for you!At Leprino Foods, starting compensation for this role typically ranges between $58,000 and $67,500. This position has an annual target bonus of 5%. Diagnose, respond to, and resolve client-side customer incidents and service requests via desk-side support, phone, email, and instant messaging, ensuring timely solutions and preventing recurrence!Administer all facets of client lifecycle management and client-side IT systems, ensuring consistency with established IT standards and software licensing requirements!Collaborate with cross-functional IT teams to deliver customer solutions for approved IT projects, independently analyzing user requirements and implementing holistic solutions!Thoroughly document resolutions within the Incident and Problem Management ticketing system, overseeing the IT knowledge base and composing support documentation!Lead the tracking and managing of hardware and software assets using the asset management system, ensuring IT policy compliance!Participate in the weekly rotation as the initial escalation point for the ECS team. You Have At Least (Required Qualifications): Bachelor’s Degree in computer science, Information Systems, etc., or equivalent experience2+ years’ experience in client-side hardware/software support and configurationExperience managing networked, distributed client-side technology environment using a variety of toolsExperience using enterprise ticketing system and escalation processThe ability to work in office We Hope You Also Have (Preferred Qualifications):Exposure to SAP preferredITIL v3 certification preferredAdditional technical training certifications preferred Leprino Foods embraces diversity and equal opportunity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. The more inclusive we are, the better our work will be. Offering You In Return:A chance to be part of a global team of individuals passionate about producing and delivering high-quality products that help feed and nourish families around the world. Leprino Foods could not be where it is today without our incredible employees. That is why we share in our success together by rewarding you for your hard work. Hiring great people who are in it for the long run is our goal. Through competitive salaries and bonuses, medical/dental/vision coverage, tuition assistance, vacation, nine paid holidays, dedicated sick time, annual merit increases, as well as our combined LFC Profit-Sharing & 401(k) plan. Your impact will be noticed and rewarded, as you seek to further our company, our customers, and one another. Our Story:Leprino Foods’ history dates back over 65 years, when Jim Leprino first started making small batches of mozzarella for local markets and eateries in the Little Italy neighborhood of Denver. We’ve grown a bit since then. Today, Leprino is the world’s largest manufacturer of mozzarella and lactose, and a leading producer of whey protein. Still owned by Jim and the Leprino family, our sights are set to be the “World’s Best Dairy Food and Ingredient Company.” To help us achieve that bold vision, we’re looking for our secret ingredient: You. A motivated team member who is the best at what you do. Three people in a small corner grocery store in the early 1950s have now grown to over 4,300 employees throughout 16 global locations. Will you join us on our journey?Leprino Foods Company utilizes the services of Psychemedics to perform our Hair Follicle Drug Testing. Additional information about this process can be obtained at https://www.psychemedics.com Leprino Foods requires all individuals to wear the appropriate Personal Protection Equipment (PPE) as required by the role and location. Leprino Foods Company supports a drug-free workplace and is an EEO/Affirmative Action Employer – M/F/Disability/VeteranNearest Major Market: Denver PI238217293

DESCRIPTIONAre you passionate about helping people solve IT problems?Love being a part of an exciting andinnovative environment? Join Amazon IT Services! We’re looking for people who strive to “Work Hard.Have Fun. Make History.” Amazon is seeking bright, adaptable, and hardworking applicants to join our IT Services organization as an IT Support Engineer. IT Support Engineers work with Amazonian's to provide and support the IT equipment and services that are used every day. We treat Amazon employees as our customers and provide timely, accurate, and professional assistance. Amazon's IT Services Support is the first point of contact for technical service requests for Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Engineer will be customer focused and motivated by team success. You will be innovative, energetic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. This position is located onsite in our corporate offices. Hours are Monday through Friday from 8 am to 5 pm.Key job responsibilities* Provide comprehensive technical support to Amazon Corporate employees.* Travel between buildings in local area as required.* Occasional travel to other US cities as required.* Look for innovative process improvements and participate on teams to implement change.* Acquire and maintain current knowledge of relevant IT policies in order to provide technicallyaccurate solutions to users.* Provide escalation support for customers requiring complex advanced troubleshooting, beyondthe scope of front-line support.* Provide in person support to internal customers for a variety of IT related software and hardwareissues.* Creates and updates standard operating procedures (SOPs) to improve the teams’ knowledge through knowledge management.* Manages the ticket queue to provide support with a fluctuating case count of trouble tickets, ensuring the customer is always updated on next steps through resolution.* Manages ticket quality by executing ticket auditing across North America.* Assists with technical projects across In-Person Support, assuring deadlines are met and projectsare completed on time.* Escalates any identified system or network outage impacting several customers to the correct service owners to mitigate downtime and impact. *Assist with activities to triage and troubleshoot any system or network outage as needed.*Follow, update and create standard operating procedures (SOP) to improve the teams'knowledge management.*Interview candidates applying for new roles in OPC.*Identify and provide training for front-line support to assist in career developmentWe are open to hiring candidates to work out of one of the following locations:Denver, CO, USABASIC QUALIFICATIONS- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience- 2+ years of troubleshooting in a multi-user high availability environment experience- 2+ years of PC repair, troubleshooting, deployment and liquidation experience- 1+ years of IT client, server, and network service delivery experience- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience- 2+ years of supporting and maintaining a corporate network environment experience- 1+ years of working with windows server technologies experience- High school or equivalent diplomaPREFERRED QUALIFICATIONS- 4+ years of computer networking experience- 4+ years of troubleshooting in a multi-user high availability environment experience- 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience- Experience supporting video conference and teleconference equipmentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $40,900/year in our lowest geographic market up to $103,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

Job Description Summary Responsible for the planning and management of IT projects through entire life cycle, applying our and Logicalis PMO project delivery methodology and delivering the desired outcome within the parameters of the approved Statement of Work (SOW). Leads Professional Services teams in initiating, planning, and delivery of technology solutions on time, within budget, and providing exceptional customer service. Primary activities include project management, internal and external communications, project cost management, and interfacing with customer contacts, project teams, and stakeholders. Essential Duties and ResponsibilitiesDemonstrates deep understanding of project management methodologies, practices, tools, techniques and applies appropriate collaboration skills while working in a matrixed environment.• Directs, communicates, and exhibits exceptional leadership behaviors to manage effective delivery of services and processes.Conducts project planning, execution, controlling, and closing activities in accordance with Logicalis Project Management Methodology.• Oversees any third-party vendors or partners' deliverables to Logicalis in coordination with vendor PM or POC • Ability to effectively lead others in all aspects of project delivery throughout the life of a project as follows: Project Planning Accountable for development and management to a defined Project Plan with Gantt Chart, predecessors, etc. Plans will be developed leveraging input from Logicalis, Customer, and any third party subject matter experts, aligned to the Deliverables in the SOW, with Milestones and quality gates to monitor progress. Compares actual performance with planned performance, analyzes variances, and takes action as needed to maintain schedule integrity. Scope Management: Ensures planning and execution of tasks, activities, and deliverables are consistent with the requirements defined in the SOW. When new scope is introduced, leads the effort in Change Management and development of a Project Change Request.. Project Budget Management: Ensures profitability targets are met or exceeded, billing milestones are tracked and processed, and reports Earned Value throughout the life of the project to maintain visibility of the financial health of the project.. Resource Schedule Management: Creates and maintains master project plan, requesting assignment and directing the resources required for delivery of services. Communicates and coordinates any necessary adjustments when necessary. Risk/Issue Management: Applies continuous risk management protocols (identifies and documents known risks) throughout the engagement, applying appropriate mitigation strategies in partnership with project team members and stakeholders..:Communications Management: Responsible for development of a Communication Plan to define the cadence and content for project meetings, status reporting, escalation management, etc., for customers, stakeholders, and the project team. Quality Management: Ensures Deliverables are provisioned and validated in accordance with the terms of the SOW ensuring the customer has accepted and is satisfied with the services provided. • Documents and shares lessons learned to support continuous process improvement.• Possesses functional knowledge of IT Infrastructure, Cloud, and/or Managed Services technologies within the Logicalis Service Portfolio and able to effectively support Engineers in the delivery of projects assigned. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis exhibiting behaviors consistent with the organization's values.Qualifications The requirements listed below are representative of the experience, knowledge, skills, and/or abilities required to be successful in this role. Reasonable accommodations may be made to enable individuals with disabilities. Education/Experience/Technical Requirements/CertificationsEducation • Bachelor's Degree in a related field and formal Project Management TrainingExperience / Technical Requirements: • 7+ years of enterprise-level project management experience, managing complex Information Technology projects leading teams of up to 10 resources.7+ years of project management experience in IT Professional Services IT Infrastructure, Data Center, Cloud, and/or Managed Services technologies• Proficient in the use of all Microsoft Office applications including Microsoft Project, and experience working within Project or Project Portfolio or Workforce Management systems (i.e. Service Now). Certifications • Project Management Professional (PMP) strongly preferred. • CAPM, ITIL, CSM and/or technical certifications beneficial. *Logicalis at its discretion may consider a combination of education and experience requirements above if not all criteria are met, Travel Requirements Minimal. Most work can be performed remotely. Supervisory Responsibilities This job has no direct report supervisory responsibilities. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Compensation Range: $100,000 to $135,000 plus bonus

Location: Downtown Denver (parking NOT paid for)Schedule: Hybrid (3 days per week in office)Salary: $80k - $115k (based on experience)Industry: Law FirmThe IT Project Manager will coordinate, track, and drive the execution of technology projects as well as the day-to-day flow of work through the IT department. This individual will report to the Director of IT Service Management while working closely with team members throughout the IT department, as well as with the firm's PMO.Responsibilities include:Project Management:Assist subject matter experts in creating work breakdown structures and determining reasonable task durations.Manage technology projects from initiation to completion, ensuring they are completed on time, within budget, and to the satisfaction of stakeholders.Develop comprehensive project plans, including timelines, milestones, and resource allocation.Monitor project progress, track deliverables, and identify risks to project budget, timeline, and outcomes.Ensure stakeholders are fully informed of project status and consulted on mitigations for identified risks.Manage the expectations of stakeholders to ensure alignment with project goals.Provide guidance and support to team members, ensuring clarity of roles, responsibilities, and expectations.Program Management:Coordinate with the firm's PMO on project reporting, ensuring accurate and timely updates on status of the project portfolio.Track and drive the flow of work across all projects and IT department initiatives to ensure smooth operations and timely completion of tasks.Track and monitor the workload capacity of teams and individuals and ensure workload capacity is accounted for in the department's roadmap. Ensure compliance with established processes, policies, and standards for efficient workflow management.Collaborate on cross-departmental projects, promoting effective communication and cooperation between business units. The successful candidate will have the following skillset:Bachelor's degree in computer science, information technology, or a related field.Proven experience managing IT projects, preferably in a legal or professional services environment.Technical professional background and familiarity with networking, virtualization, datacenters, telecommunications, endpoint management, and software rollouts.Ability to rapidly learn new applications or technologies and map their value to the needs of business users.Applicable technical and project management certifications are preferred.Familiarity with IT Service Management practices and methodologies.Demonstrated attention to detail and a reputation for having high standards and routinely going above and beyond customer expectations.Ability to inform, educate, and influence others to support goals and initiatives.Excellent organizational, communication, and leadership abilities.Demonstrated effective and polished written communications skills, targeting content to the given audience and demonstrating excellent spelling, grammar, and proofreading skills.Ability to break tactical objectives into necessary individual tasks.Strong customer service and interpersonal skills, with experience in managing customers in high-stress situations and demonstrating good use of empathy and assertiveness.Experience with modern cloud-hosted workflow and project management platforms, such as Monday.com, is a plus.We offer a benefits package that includes medical, dental, vision, 401k + match, profit sharing, and vacation/sick/personal time off. This is a hybrid position, with in-office time required each week. We are offering a range of

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.Job Description Summary:The SOX Program is tasked with the Company's global compliance with the provisions of Section 404 of The Sarbanes-Oxley Act of 2002 ("SOX"), and ultimately, providing certification that our internal control environment is operating effectively. The SOX team is part of the Company's Internal Audit program and works closely with key stakeholders across business units, corporate functions and technology organizations globally.The Manager IT, SOX Program reports to the Director, Global Head of SOX. This role will be responsible for supporting the execution and delivery of the SOX IT Program and the progression of the long-term vision and strategy of the program. This includes developing a deep understanding of PayPal's technology and security environment and risks as assigned, creating strong partnerships, and leveraging modern methodologies and technologies, such as data analytics and robotics process automation (RPA).Job Description:Key ResponsibilitiesSupport the Company's SOX IT Program to ensure appropriate internal controls (manual and system) over financial reporting are designed and operating effectively.Assist with SOX scoping and risk assessment by staying current on changes that may impact the design and/or operating effectiveness of internal controls.Identify opportunities to incorporate data analytics and testing automations throughout the SOX control environment.Lead and coordinate SOX co-sourcing partners, external auditors, and system/control owners to ensure cohesive and collaborative execution.Lead the controls design and operating effectiveness testing.Enforce documentation and testing quality standards.Identify, evaluate, and monitor the remediation of control deficiencies.Execute and report on SOX IT assessment status to management.Further the on-going elevation and optimization of the Company's SOX Program through supporting innovation initiatives such as RPA, data analytics, continuous monitoring and benchmarking.Acquire a comprehensive understanding of the end-to-end IT landscape as assigned and provide expertise to SOX readiness activities, including assessing and providing feedback on project requirements, future state controls design, and pre go-live validation.Educate and train system/control owners to enhance their understanding of the importance of controls, an effective control environment, their responsibilities and the role of the SOX Program.Proactively anticipate stakeholder needs and serve as a trusted value-add advisor to stakeholders.Coordinate with first, second and third lines of defense to maximize testing efficiencies and internal controls assessment coverage across the Company.Requisite Skills and Experience5+ years experience in public accounting or large company IT audit, IT risk consulting and/or leading SOX program support/execution, Big 4 preferred.Professional certification including CISSP, CISA, CIA and/or CPA.Minimum of a Bachelor's degree in IT, Computer Science, Accounting, and/or Finance or equivalent experience.Experience in modernizing SOX compliance programs.Excellent knowledge of technology environments, including information security, infrastructure, data and software development.Experience on large-scale system implementations, M&A integration, and/or ERP implementations.Deep understanding of risk management methodologies, frameworks, and principles (e.g. SOX, COBIT, NIST, CSA, ITIL, PCI, etc.) to evaluate and recommend optimal approaches to mitigating risk with best in class controls.Project management skills and a desire to drive sustainable change.Strong interpersonal skills, with an emphasis on teamwork, collaboration, initiative and integrity.High energy with a superb attention to detail and the ability to prioritize and deliver in a deadline-oriented environment.Proficiency with Excel and PowerPoint, and prior experience with AuditBoard software a plus.Additional Job Description:Subsidiary:PayPalTravel Percent:0-PayPal is committed to fair and equitable compensation practices.Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.The U.S. national annual pay range for this role is$64000 to $156750Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.comWho We Are:Click Here to learn more about our culture and community.PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visithttps://www.paypal.com , https://about.pypl.comand https://investor.pypl.com.PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected] general requests for consideration of your skills, please Join Our Talent Community.

Director, IT Customer Service and Support is responsible for leading a global team of technical administrators that manage, configure, and deploy equipment or imagery productivity, communication and collaboration into effective business capabilities, highly technical leader will design employee digital experience around the use of productivity tools and services like file sharing, content creation/management, collaboration/communication, software, intranet and digitization. This position will lead 3 managers and work with IT Desktop Administrators, Enterprise Core Infrastructure and Network Team, and Enterprise Web Applications/Development teams as well as various leaders and stakeholders across the enterprise to manage and deliver end user support. A strong technical background and leadership skills complemented by extensive customer service experience and a problem-solving mindset, coupled with the ability to motivate and inspire your team to achieve business objectives and goals are important in this role. How you'll make an impact: Collaborate with infrastructure and engineering teams to build unified communications that ensure a seamless, efficient and secure use of productivity, and collaboration technologies. • Development of improvements to real time monitoring and alerting for service desk staff Manage and track company assets real time and ensure accurate Service Now CMDB records are in place. Collaborate closely with security team to ensure standards are well understood and proper controls are implementedDevelop business and technical architectures for end user systems and peripherals. Collaborate with internal stakeholders on special projects and initiatives. Ensure end user data is protected and recoverable (i.e. Legal Holds Back-Up Devices) Define key metrics and KPIS to track efficient and effective utilization of end user productivity, communication, support, and collaboration tools and services • Set goals, objectives, prioritizing projects and initiatives for End User Services functional areas. Comprehensive understanding of the Information Security as it applies to endpoint hardening and data destruction. Manage the deployment or rollout of new devices, laptops, printers, etc. in accordance with applicable replacement schedules as well as associated licensing • Lead a global team of hardware specialists, asset managers, service desk analysts and Federal platform support specialists. Manager multiple functional areas who support hardware specialists, digital automation engineers, asset managers, service desk analysts and technology solution architects What we're looking for:Ability to work from the office a minimum of 3 days per week or as agreed upon with Manager. Ability to travel up to 30% to support a global workforce. Bachelor's degree in Information Technology or Business Administration Minimum 10+ years of experience end user experience across user endpoint devices and technologies like MDM, RPA, Unified communications, solutions including cloud-based productivity applications like O365, OneDrive, Teams, Zoom, Power Platform. Minimum 7+ years of experience managing a team. Strong experience in setting and executing a End User workplace strategy and transformation with heavy focus on end user experience, challenging the status quo, leveraging technology trends and industry best practice. Strong ability to demonstrate leadership, creativity, and initiative. Excellent strategic thinking skills with the ability to make data-driven decisions and problem solving and willingness to support. Experience working with senior management leadership and ability to influence others cross-functionally. Initiative, a sense of urgency, ability to multi-task, strong organizational and project management skills, and a "can do" attitude.Salary Range Description$124,600.00 - $190,840.00 SalaryThe Hiring Range provided for this role is informed by (but not limited to) various factors including responsibilities of the position, work experience, education/training, internal peer equity, geography, as well as other market influences when extending an offer. The disclosed range has not been adjusted for these factors. This role may also be eligible to participate in a variable incentive-based bonus plan. Optiv offers a comprehensive compensation and benefits package, of which salary is a component.Job Application WindowThis position accepts applicants for a minimum of 4 business days after the job posting date and will remain available until an applicant has been selected for the position.What you can expect from OptivA company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.Work/life balanceProfessional training resourcesCreative problem-solving and the ability to tackle unique, complex projectsVolunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.The ability and technology necessary to productively work remotely/from home (where applicable)EEO StatementOptiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.

Company Introduction 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics and artificial intelligence. Learn more about 9th Way Insignia at https://9thwayinsignia.com/ Team (Project) Introduction 9th Way Insignia Technology is looking for an Information Technology Project Manager to lead a team to assist in providing Information Technology Program Management and technical support (i.e., development, operations and maintenance) to the Department of Veterans Affairs, Benefits and Memorial Services (BAM) Portfolio. BAM provides high quality, effective, and efficient Information Technology (IT) services to those responsible for providing care to the Veterans at the point-of-care as well as throughout all points of the Veterans' health care in an effective, timely and compassionate manner. VA depends on Information Management/Information Technology (IM/IT) systems to meet mission goals, and deliver world-class, innovative systems that ensure reliable, secure, and seamless delivery of benefits and services directly to Veterans and their families. The BAM serves the Veterans Benefits Administration, the Board of Veterans Appeals, and the National Cemetery Administration to develop and manage advanced technology solutions. Functional Job (LCAT) Information: Information Technology Project Manager - Plans, initiates, and manages Information Technology (IT) projects. Leads and guides the work of technical staff. Serves as liaison between business and technical aspects of projects. Plans project stages and assess business implications for each stage. Monitor progress to ensure deadlines, standards, and cost targets are met. Professional Level Information: A Computer Software Developer-Applications aligns as a Level 4(H) Manager within 9th Way Insignia Technology. A Level 4 Manager accomplishes department objectives by managing staff and processes and evaluating department activities. Focuses on leading a team and working hands-on with projects involving technology. Hybrid Managers require skills and qualifications such as exceptional leadership, communication and interpersonal skills. Responsibilities: Project Planning: Define project scope, goals, and deliverables in collaboration with stakeholders, and develop detailed project plans, schedules, and resource allocation plans. Project Execution: Lead project teams in executing project tasks according to the project plan, monitor progress, and manage changes to scope, schedule, and budget as needed. Stakeholder Communication: Communicate project status, issues, and risks to stakeholders regularly, and facilitate meetings and discussions to ensure alignment and resolution of issues. Risk Management: Identify project risks and develop risk mitigation strategies, monitor and manage risks throughout the project lifecycle to minimize disruptions. Quality Assurance: Ensure project deliverables meet quality standards and adhere to relevant regulations and best practices, conduct quality reviews and testing as needed. Vendor Management: Collaborate with vendors and third-party providers to procure services, manage vendor relationships, and ensure deliverables meet project requirements. Team Leadership: Provide leadership, direction, and support to project teams, foster a collaborative and positive team environment, and ensure team members have the resources and guidance needed for success. Documentation and Reporting: Maintain project documentation, track project progress, expenditures, and resources, and prepare regular progress reports and presentations for stakeholders and leadership. Change Management: Develop and implement change management processes to manage project changes effectively, minimize impacts on project scope and objectives, and ensure stakeholder buy-in and adoption. Continuous Improvement: Identify lessons learned from projects, implement process improvements, and contribute to the development and adoption of best practices in project management and IT delivery. Requirements: Bachelor's degree in Computer Science, Information Technology, Business Administration, related field (or equivalent work experience in lieu of degree) 7-9 years of experience in IT project management, with a strong track record of successfully delivering projects on time and within budget. Solid understanding of project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Microsoft Project, JIRA). Experience managing IT infrastructure projects, software development projects, or system implementations. Excellent communication, negotiation, and stakeholder management skills. Strong leadership, problem-solving, and decision-making abilities. Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously. Preferred/Desired: Project Management Professional (PMP) certification or equivalent. Master's degree in computer science, Information Technology, Business Administration, or related field Knowledge of ITIL, IT governance frameworks, and industry best practices is a plus. Salary Range: The salary range for this position is $95,355 - $127,951 9th Way Insignia's range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Location: Remote 9th Way Insignia reserves the right to adjust work location based upon mission requirements. Clearance, background investigation: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Legal: We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law. PDN-9bc74b39-5db8-43ec-b879-6a982310ac42

Location: Downtown Denver, CO (parking not provided)Type: Long Term Contract (6+ months)Schedule: Onsite 5 days per weekIndustry: Oil & GasAs the IT Service Desk Lead, you will be instrumental in overseeing and optimizing the operations of our IT Service Desk team. This role requires a blend of strong leadership skills, technical expertise in endpoint engineering, and a deep understanding of tier II/III support processes. You will lead a team dedicated to delivering exceptional technical support and customer service while ensuring maximum efficiency and user satisfaction. Collaborating with Managed Service Providers (MSPs), you will manage escalations and drive solutions to complex technical issues, contributing significantly to our organization's success.Key Responsibilities:• Team Leadership: Lead, mentor, and develop a high-performing IT support team, ensuring alignment with tier II/III support processes and fostering a culture of collaboration and accountability.• Operations Management: Oversee day-to-day operations of the IT Service Desk, including tier II/III support activities, to ensure timely resolution of technical issues and outstanding customer service delivery.• Process Optimization: Identify opportunities for streamlining tier II/III support processes, driving efficiency gains, and enhancing user satisfaction.• IT Service Management (ITSM): Spearhead initiatives to implement ITSM best practices for tier II/III support, including incident, problem, change, and knowledge management processes.• Endpoint Engineering: Utilize advanced technical expertise in endpoint engineering to provide guidance and support for tier II/III technical escalations.• Escalation Management: Manage escalations from tier I support to tier II/III, collaborating with internal teams and MSPs to ensure timely resolution and effective communication with stakeholders.• Vendor Management: Work closely with MSPs to escalate and drive solutions for complex technical issues, ensuring adherence to service level agreements (SLAs) and maintaining productive vendor relationships.• Strategic Alignment: Collaborate with IT leadership to align tier II/III support services with business objectives, contributing to the development and execution of IT strategies.• Performance Monitoring and Reporting: Establish performance metrics and KPIs for tier II/III support activities, regularly monitoring performance and providing actionable insights through detailed reporting.• Continuous Improvement: Drive a culture of continuous improvement within the tier II/III support team, fostering innovation and proactively identifying areas for enhancement.• Training and Development: Coordinate advanced training programs and knowledge sharing sessions to enhance the skills and capabilities of the tier II/III support team.Qualifications:• Proven experience in a lead role within an IT service desk environment, with expertise in tier II/III support.• In-depth knowledge of IT Service Management (ITSM) frameworks such as ITIL.• Strong technical expertise in endpoint engineering and troubleshooting, with experience in leading technical escalations.• Experience working with Managed Service Providers (MSPs) to escalate a

Position Overview: Our esteemed client is seeking a Senior IT Delivery Manager for their operations based in Troy, MI. This pivotal role involves senior-level management of workstreams and projects, requiring adept oversight of multiple programs and large-scale initiatives. Responsibilities: Facilitate the smooth initiation of projects in alignment with stakeholder preferences.Manage project funding effectively.Oversee vendor relationships and financial tracking. Required Skills/Experience: Proven experience in vendor management and financial oversight.Familiarity with DevOps practices, Microsoft GitHub, and similar tools is advantageous.Extensive background in program management, overseeing multiple projects and project managers.Demonstrated ability to shepherd development projects from inception to successful implementation.Strong project management acumen, capable of multitasking and handling multiple projects in a cross-functional setting.Proficient in Agile and Waterfall methodologies for project delivery.Thorough understanding of the software development lifecycle, encompassing requirement gathering, analysis/design, development technologies, testing methodologies, and deployment management.Skilled in generating comprehensive documentation for moderate-sized projects.Ability to coordinate cross-functional teams to achieve project objectives.Aptitude for interpreting customer business needs and translating them into actionable requirements.Effective communication skills, both verbally and in technical writing, suitable for diverse organizational levels.Collaborative mindset with strong interpersonal skills across all management tiers.Ability to prioritize tasks effectively, balancing project responsibilities and ongoing support duties.Capacity to influence stakeholders outside direct control and coordinate effectively with technical managers, business managers, subject matter experts, and customers.Basic financial analysis skills and familiarity with financial reporting tools are advantageous.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™

Location: Fully Remote EST hoursWe are seeking a highly skilled and experienced IT Security Architect to join our team. The ideal candidate will have a strong background in designing and implementing secure IT infrastructures, with expertise in VLAN, DNS, VPN, threat analysis, and incident response.The primary responsibilities of the IT Security Architect include:Designing and implementing secure network architectures utilizing VLANs to segment and isolate network traffic, ensuring data integrity and confidentiality.Managing and configuring DNS (Domain Name System) servers to ensure secure and efficient resolution of domain names, preventing DNS-related attacks such as cache poisoning and DNS hijacking.Implementing and maintaining VPN (Virtual Private Network) solutions to securely connect remote users and sites to the corporate network, safeguarding data transmission over public networks.Conducting thorough threat analysis and risk assessments to identify potential security vulnerabilities and developing strategies to mitigate risks effectively.Developing and implementing incident response plans and procedures to effectively detect, respond to, and recover from security incidents and breaches.Collaborating with cross-functional teams to integrate security best practices into the design and implementation of IT systems and applications.Staying abreast of the latest developments and trends in IT security technologies and methodologies, and recommending appropriate security solutions to enhance the overall security posture of the organization.Providing guidance and mentorship to junior members of the IT security team, fostering a culture of continuous learning and professional development.Requirements:Proven experience working as an IT Security Architect, with a minimum of 5 years of relevant experience.In-depth knowledge of VLANs, DNS, VPN technologies, and their implementation in enterprise environments.Strong understanding of network security principles and best practices, including firewall configuration, intrusion detection/prevention systems, and network access control.Experience conducting threat analysis, risk assessments, and developing incident response plans.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com .We look forward to working with you.Beacon Hill. Employing the Future™