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Customer Service Salary in Dearborn, MI

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Michigan - General Facilities Maintentance Technic...
Walmart, Dearborn
What you'll do atPosition Summary...What you'll do...Ensures financial sustainability by compiling and reporting budget information; requesting replacement HVACV/R equipment for facilities; submitting warranty claims; reviewing journals and invoices; conducting price comparisons of refrigerant, parts, and travel-related costs; and developing scopes of work for projects (for example, rooftop units, condenser coil replacements).Completes work assignments and priorities in heating, ventilation, air conditioning, and refrigeration (HVAC/R) service by using HVAC/R policies, data, and resources; collaborating with management, co-workers, customers, and other business partners; identifying HVAC/R priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.Ensures compliance with applicable federal, state, and local HVAC/R industry regulations and guidelines (for example, building codes, indoor air quality, cold chain requirements) by conducting inspections; and making repairs.Ensures compliance with Occupational Safety and Health Administration and Environmental Protection Agency regulations and guidelines by performing work according to practices and procedures outlined in the Walmart HVAC/R safety policy and environmental guidelines; and reclaiming ozone-depleting refrigerants.Provides required paperwork by completing and submitting forms (for example, expense vouchers, summaries, refrigerant logs, work orders).Ensures available resources for HVAC/R maintenance and repair by managing refrigerant levels and parts inventory; recording HVACV/R purchases and usage; tracking and ordering HVACV/R parts; and developing relationships with HVACV/R parts suppliers and contractors.Ensures working order of HVAC/R and EMS, and direct digital control by troubleshooting, diagnosing, maintaining, and repairing equipment; performing major and minor preventive maintenance; and managing district workloads with external service providers.Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.Leadership ExpectationsLive our Values Culture Champion• Models the Walmart values to foster our culture; holds oneself accountable; and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.Servant Leadership• Is consistently humble, self-aware, honest, and transparent.Embrace ChangeCuriosity & Courage• Demonstrates curiosity and a growth mindset; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.Digital Transformation & Change• Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.Deliver for the Customer Customer Focus• Delivers results while putting the customer first and applying an omnimerchant mindset and the EDLP and EDLC business models to all plans.Strategic Thinking• Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.Focus on our AssociatesDiversity, Equity & Inclusion• Embraces diversity in all its forms and actively supports diversity of ideas and perspectives, as well as diversity goal programs.Collaboration & Influence• Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates withimpact to a range of audiences; and demonstrates energy and positivity for own work.Talent Management• Contributes to an environment allowing everyone to bring their best selves to work, demonstrates engagement and commitment to the team, and recognizes others'contributions and accomplishments.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Vocational or Technical HVAC/R certification and 2 years' experience in mechanical maintenance or construction-related field for commercial HVAC/R and building controls OR 4 years' experience in mechanical maintenance or construction-related field for commercial HVAC/R and building controls or related field.Type I and Type II Environmental Protection Agency certification for refrigerant handling.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Completion of a 2-year Vocational or Technical HVAC/R program, Mechanical license in city and/or state where job is locatedPrimary Location...5851 MERCURY DR, DEARBORN, MI 48126-4161, United States of America About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
Cashier & Front End Services
Walmart, Dearborn
What you'll do atYou play a major role in how our customers feel when they leave the store. You might be the first, last, and sometimes only associate a customer interacts with. That's why it's so important to smile, greet, and thank every customer. You are an ambassador of Walmart.The pace can be intense, especially in the evenings, weekends, and holiday seasons. There are times when you must juggle several tasks in a short amount of time while helping customers: scan items, explain a price, bag items properly, count cash back, and keep your area clean--you get the idea! It takes a special person who is positive, can multi-task and has a passion for customer service and helping others.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.The hourly wage range for this position is $14.00 to $26.00.*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Duties and Responsibilities CashierSmile, greet, and thank customers with a positive attitudeStand for long periods of time while checking out customers quickly and accuratelyKeep your area clean and presentableAnswer customer questions and help them with their needsBe available to assist associates across the store as neededCart and JanitorialEnsure customers have a great first and last impressionGather carts from the parking lotOperate equipment to move carts from the parking lot to inside the storeClean restrooms, salesfloor, and parking lot as neededHave a positive attitude in all weather conditions.* For a complete list of duties and responsibilities, please see the actual job description.#storejobs About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
Cashier - Service Associate PT
Rite Aid HDQTRS Corp, Dearborn
Service AssociateContribute to our mission to improve Health and Wellness in your community.Become a Rite Aid Service Associate, today!As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients. Your purpose is to help others achieve a higher level of well-being through thoughtful and attentive customer service.Why you will THRIVE here:You love to help people.You enjoy jumping in and helping.You are a natural leader.You consistently exceed expectations.You are excited to provide top-notch customer service.You remember people and they remember you.You easily turn customer complaints into compliments.Day-in-the-Life of a Service Associate: Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints. Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register. Maintain the cleanliness and organization of the store. Stock store shelves and endcaps with merchandise. Ensure the proper identification is produced when selling alcohol, tobacco, and lottery tickets, if applicable. Assist with the operation of the One-hour Photo department, if applicable. Build and maintain displays of merchandise and complete new plan-o-grams. Complete inventory counts and order merchandise based on the results. Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over. Assist with price markdowns and changes for merchandise on the shelves. Qualifications:Must be at least 16 years old.What's in it for you?In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential. We support personal growth and celebrate achievements. We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.Apply to become a Rite Aid Service Associate and thrive with us today!JR032738
State Certified Automotive Alignment Technician
Belle Tire, Dearborn
Text "Belle" to 22633 to Apply! Are you looking for a new challenge and a place to grow your career? We have a great opportunity available at Belle Tire! We offer top pay and great benefits. Apply today! The Alignment Technician is committed to providing the highest quality alignments, oil changes and other services as qualified. They should be self-motivated, dependable, hard-working and work well in a team environment. Job Details: What you'll do: * Perform vehicle alignments, oil changes, and other repairs as needed * Maintain an organized and safe work environment * Other duties as assigned by manager Requirements: * 18 years old * State of Michigan Mechanic Certification; (Applicable in Michigan Only) * A valid driver's license * High school diploma, GED, or vocational certificate is helpful * Minimum of 2 years of automotive experience with emphasis on alignments * Ability to lift an object weighing up to 75 pounds * Varying work hours, Monday through Saturday. Workshop environment, with heavy physical requirements and long periods of standing. Job Benefits: * Paid weekly- Commission based * Company contributions to 401k * Product and service discounts * Flexible paid time off * Competitive health insurance for eligible employees * Opportunities for career advancement with an outstanding family company About Us: Belle Tire was established over 100 years ago with the belief that customer satisfaction must always be the bottom line. As a family-owned company with over 140 retail locations and over 2,500 employees in Michigan, Indiana, Illinois and Ohio, we give our neighbors peace of mind and trust that we will get them back on the road fast and affordably. Belle Tire provides tire and automotive services including shocks and struts, oil changes, brakes, batteries, auto glass and more with an in-store experience that far exceeds a traditional garage. Pay Range: $50,000-$60,000 Per Year Belle Tire is an equal opportunity employer. At Belle Tire we are committed to treating all applicants and employees fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, religion, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Hourly Supervisor & Training
Walmart, Dearborn
What you'll do atAre you looking for a job that offers more responsibility, more pay, and more opportunity? As an hourly supervisor, you are responsible for an entire area of the store. Associates in your area will look to you for leadership, direction, training, and support. You are accountable for merchandise availability, department standards, and financial performance of your area.But you're not in it alone. You'll have the full support of your fellow team leads, coaches, and store manager. Plus, we offer additional specialized training through local Walmart Academies to teach you everything from leadership skills to running your department.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.The hourly wage range for this position is $16.00 to $36.00.*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Duties and Responsibilities Ensure customer satisfaction by greeting and answering their questionsTour your area to ensure it meets our customer's expectationsWork hand-in-hand with team associates to get the job donePrepare and plan for upcoming events that will impact your areaAbility to communicate, take direction at all levels, and turn it into actionUse basic math skills to maintain accurate inventory levels* For a complete list of duties and responsibilities, please see the actual job description.#storejobs About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
DG Retail Associate - Dearborn
GOODWILL INDUSTRIES OF GREATER DETROIT & SUBSIDIARIES, Dearborn
Are you seeking a paid position that also allows you to give back to the community? Goodwill Industries of Greater Detroit is the place for you. Our retail stores help to deliver and support our mission which is Co-creating Independence and dignity through the power of personal and workforce development Our Retail Associates provide customer service by greeting customers, cashiering, answering questions and bagging purchases. The position also supports store operations by organizing the inventory displayed on shelves and racks., reorganizing merchandise based on price changes, setting up creative displays and ensuring that the store is clean and presentable. In addition to an hourly rate, we offer: flexible scheduling, opportunities for personal growth and development, bonus programs in pay or store credit, employee assistance programs, and health benefits (for full time employees). We have positions available in all of our stores: Woodhaven, Commerce, Ypsilanti, Dearborn, Canton and Livonia.
Engineer, Technical Support
AVI-SPL, Dearborn
DescriptionJob SummaryThe Technical Support Engineer is responsible for delivering remote technical support of Pro A/V and Video Teleconferencing solutions to customers and serving as an escalation point for other technical and non-technical team members alike. The Technical Support Engineer can be either the initial or secondary contact point for AVI-SPL customers both internal and external.Essential Duties and Responsibilities-Ensure customers are receiving prompt and efficient technical support of ProAV and Video Conferencing solutions.- Handle and respond to inbound phone calls email inquiries and escalations from Technical Support Representatives.- Participate in On-site dispatching technical troubleshooting and case remediation- Maintain case load while managing other common tasks including but not limited to: Triage/root cause analysis,Dispatching field technicians. ordering parts/ issuing RMA's- Troubleshoot document and issue remediation methodologies for contracted and T&M-based clients- Provide client support to users in the operations and configuration of videoconferencing systems- Participate as needed in prescribed training curriculum- Follow up on open issues with escalation groups to provide feedback to customer- Obtain/maintain industry/manufacturer hardware certifications as requiredOther duties assigned as neededSkills and Abilities - Communicate and interact with internal employees clients and colleagues in a professional and timely manner - Self-starter capable of working independently and ensuring to meet deadlines - Excellent communication and interpersonal skills both verbal and written - Ability to balance multiple tasks with changing priorities - Excellent structured problem-solving skills - Demonstrate time management skills with attention to detail - Ability to troubleshoot basic AV and Video Teleconferencing issues-Knowledege of networking principles and protocolsEducation and/or Experience - High School Diploma or equivalent is required- Formal education in Electronics or related field preferred- Minimum 2-3 years AV/Teleconferencing experience preferred- Minimum 2 years customer service experience - Demonstrated knowledge of Video Teleconferencing endpoints and infrastructure-Understanding of live event production- Knowledge of ProAV solutions Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
(USA) Pharmacy Manager, Store # 04383
Walmart, Dearborn
What you'll do atPosition Summary...What you'll do...The prescriptions are stocked. We need you to bring the passion. The Walmart Rx Manager operates the pharmacy from a place of true caring. Come ready to show your heart for the community we serve, as well as the staff you will grow and develop. It takes strong clinical knowledge and business acumen. You will be empowered to work to the top of your license, ensuring a high level of patient care, while also creating a strategy for growth. We are looking for someone that shows autonomy, advocating for new initiatives, impacting your community, and leading by example. You will set the tone for how we care for our patients. You will be empowered to elevate care and inspire your staff to do the same. The pharmacy environment is fast paced and equipped with the resources and technology you need to succeed. Your biggest tool? Your ability to authentically connect with our patients, as they turn to Walmart for trusted care. You'll really wow us if... - You're an advocate of patient-centered care. You easily adapt to a patient base from a myriad of backgrounds and medical concerns and can remove barriers for all patients to be healthier and happier. - You bring with you a strong business mindset. Analyzing metrics and P&Ls is a task you enjoy and use it to guide the standards you set among your team. - You're passionate about community involvement and enjoy doing outreach and events, including regular Wellness Days. You'll make an impact by... - Letting your energy and enthusiasm shine. As a business leader, you influence and motivate your team to change lives for the better. - Displaying an owner's mentality. You are compliance driven, accustomed to hiring and managing top talent, comfortable driving strategy and truly invested in the business. - Using tools, data, and personal conversations to understand your community demographics and common concerns and stay up to date on emergent and urgent health issues therein. The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. Benefits & Perks: Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity Employer Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.Provides comprehensive patient care to customers by processing and accurately dispensing prescription orders; administering immunizations; and administering other programs developed by Walmart, in compliance with Board of Pharmacy statutes/regulations.Drives sales and profit in the Pharmacy and OTC areas by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting and forecasting sales, developing and maintaining cross functional relationships, and assessing economic trends and demographics.Models, enforces, and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as a good member of the community.Ensures compliance with Company and legal policies, procedures, and regulations for assigned areas by analyzing and interpreting reports, implementing and monitoring loss prevention and safety controls, overseeing safety, operational, and quality assurance reviews, developing and implementing action plans, and providing direction and guidance on executing Company programs and strategic initiatives.Provides supervision and development opportunities for Associates in assigned areas by selecting, training, mentoring, assigning duties, providing performance feedback, providing recognition, and ensuring diversity awareness.Ensures confidentiality of information, documentation, and assigned records as required by Company policies, and local, State, and Federal guidelines.Judgment: Make Informed Judgments: Uses relevant business metrics, analyses, and reports to measure, monitor, and improve performance. Identifies and applies sound, fact-based criteria in setting priorities and making decisions. Looks beyond symptoms to determine the root causes of problems, and identify and implement applicable solutions. Integrates knowledge and expertise in making fact-based recommendations and decisions.Customer/Member Centered: Ensure Customer/Member Centered Performance: Analyzes data and information, and develops plans to exceed customer/member expectations. Sponsors initiatives and practices that provide customers/members with desired products, services, and experiences and that grow the business. Ensures customers/members receive the level of service that builds their trust and confidence. Removes barriers to delivering customer/member value, service, and support.Execution and Results: Ensure Execution and Achieve Results: Conveys a sense of urgency in ways that motivate others to complete responsibilities and achieve goals. Pursues the achievement and alignment of measurable and meaningful goals. Leverages resources and talent to achieve business goals. Ensures others are held accountable for achieving expected results. Prioritizes and balances time, actions, and projects to ensure accomplishment of results. Monitors progress of others and redirects efforts when goals change or results are not met.Planning and Improvement: Ensure Planning and Improvement: Sets clear expectations, performance measures, and goals, and helps others do the same. Plans for and ensures others have the information, resources, implementation time, and talent needed to accomplish business initiatives. Identifies and plans for improvement in performance using key business metrics.Influence and Communicate: Build and Influence Team: Develops and communicates logical, convincing reasons, including lessons learned, to build support for one's viewpoints and actions. Involves others in decisions and plans that affect them, when appropriate. Recognizes and rewards team accomplishments, celebrating team and organizational success. Ensures business priorities, change initiatives, and organizational information are communicated in clear and compelling ways. Promotes the exchange of diverse experiences and ideas within own organization.Ethics and Compliance: Ensure Ethics and Compliance: Actively communicates, trains, and guides associates on compliance with policies and procedures. Maintains an environment that promotes and reinforces the highest standards of integrity and ethics. Anticipates potential issues and takes action to enhance compliance.Adaptability: Adapt and Learn: Demonstrates creativity and strength in the face of change, obstacles, or adversity. Adapts to competing demands and shifting priorities. Updates knowledge and skills to handle new complexities, challenges, and responsibilities. Seeks exposure to new ideas and perspectives. Identifies and takes steps to improve adaptability and continuous learning capabilities in own organization.Build Relationships: Network Internally and Externally: Builds trusting, collaborative relationships and alliances with others, inside and outside of the organization. Relates to others in an accepting and respectful manner, regardless of their organizational level, personality, or background. Promotes a team-based work environment that respects, embraces, and values diversity in others.Manages Pharmacy Operations: Conducts Associate meetings to identify and respond to their needs, concerns, and issues related to pharmacy products or services and to share information related to new initiatives. Ensures pharmacy operations are aligned with Company and regulatory (for example, HIPAA, SOP, QA) policies, standards, and procedures. Ensures adherence to proper policies and procedures for advising on, verifying, and dispensing products and Customer, insurance, and licensure issues. Documents information on changes in pharmaceutical products and procedures, and new ideas, approaches, and processes and shares the information with Associates and Managers.Oversees Inventory Flow: Regularly monitors the inventory flow process to identify merchandise that needs to be ordered. Ensures proper execution of inventory flow processes. Monitors and evaluates the facility to identify and address problems with inventory flow.Talent: Manage and Leverage Talent : Develops talent plans for own organization targeted at increasing effectiveness, building diversity, and enhancing bench strength. Manages roles, assignments, and developmental opportunities to maximize organizational performance. Ensures people processes (for example, selection, development, performance evaluation) lead to effective associate performance and desired results throughout own organization. Monitors associate performance and provides constructive feedback that is specific, honest, accurate, and timely. Provides learning opportunities, guidance, and support in the development of associates.Manages Finances: Demonstrates sound financial management skills, including interpreting, analyzing, and explaining financial data and information. Manages budgets and ensures budgets and financial performance are aligned with business strategic requirements. Ensures assets, liabilities, revenues, and operating expenses are accounted for and reported. Complies with Company financial policies and procedures. Compiles and evaluates financial data to ensure operating procedures meet business needs. Monitors financial data and trends to identify and respond to market changes and other areas of opportunity.Quality Patient Care-Facility: Creates a culture of patient care, safety, and accuracy. Communicates clear expectations regarding quality of care and patient safety. Ensures others are held accountable for following standard operating procedures (SOP) and achieving expected quality and patient safety goals. Ensures counseling (providing information related to the health service provided) occurs on new therapy (new items) and as requested by patients or required by practice or state regulations, including appropriate documentation. Analyzes and identifies areas of improvement needed and implements intervention steps to improve team knowledge and focus on patient safety and risk reduction. Promotes reporting and transparency of errors whether actual or patient perceived. Writes timely and effective plans of action focused on identification and correction of root cause.Compliance Focused Execution-Facility: Creates and fosters an environment centered on health care compliance execution. Actively communicates, trains, and guides the processes for completion and follow-up on compliance initiatives to associates within Health & Wellness and other associates as applicable to the respective health care business. Implements compliance initiatives and priorities and monitors compliance execution by others. Ensures appropriate operational execution of billing procedures, HIPAA compliance adherence, and Standard Operating Procedures (SOP). Utilizes auditing processes to identify compliance issues and implement processes for improvement.#LI-RC2Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Bachelor's degree in Pharmacy or PharmD, degree or equivalent FPGEC (NABP).Pharmacy license (by job entry date).Completion of an ACPE accredited immunization training program (for example, APhA, Pharmacy School Curriculum, State Pharmacy Association sponsored).Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. U.S. pharmacy related experiencePrimary Location...5851 MERCURY DR, DEARBORN, MI 48126-4161, United States of America About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
Director II Technology
Elevance Health, Dearborn
Description Director II Technology Location: This position will work a hybrid model (remote and office). Ideal candidates will live within 50 miles of one of our PulsePoint locations. The Director II Technology is responsible for leading and managing the direction of information systems and programming activities. Directs multiple work functions or major projects/programs with broad scope and strategic business impact. How you will make an impact: • Interfaces with key Information Technology (IT) solution vendors; develops strategies and facilitates performance measurement plans to optimize vendor and associate performance and outcomes. • Develop a Technology Plan and Forecast for an enterprise application, enterprise-wide tool, infrastructure, or a center or domain that is equivalent in scope and complexity. • Manages a domain or suite of applications (or the equivalent capital and/or level of responsibility). • Oversees strategic planning, budget development, and management for a single large or multiple cost centers, contract compliance, and any necessary integration of government regulatory requirements. • Ensures disaster recovery and business continuity plans are implemented, monitored, and updated on a recurring basis. • Delivers and supports system solutions that support the operations of their functional areas on a 24x7x365 basis. • Plans and executes annual projects while maintaining profit and loss (P&L) responsibility. • Establishes and maintains collaborative relationships with key business partners. • Hires, trains, coaches, counsels, and evaluates the performance of direct reports. Minimum Requirements: Requires a BA/BS degree in Information Technology, Computer Science, or a related field of study and a minimum of 8 years of IT management experience, experience in function/area being managed, experience managing multiple tasks and projects; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: • Health insurance industry experience is strongly preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] assistance.
Microsoft Dynamics Consultant
Systems Technology Group, Inc. (STG), Dearborn
Title: Dynamics 365 DeveloperDescription: STG is a fast-growing Digital Transformation services company providing Fortune 500 companies with Digital Transformation, Mobility, Analytics and Cloud Integration services in both information technology and engineering product lines. STG has a 98% repeat business rate from existing clients and have achieved industry awards and recognition for our services. Crain's Detroit Business named STG to Michigan's Fastest Growing Companies list in both 2020 and 2019, Top IT Services Company's List in 2020, 2019, 2018, and Top Minority Business Enterprise List in 2020, 2019, and 2018.STG puts company CULTURE at the forefront of every business decision and employees are EMPOWERED and MEASURED for RESULTS. Both TEAMWORK and INDIVIDUAL Performance is recognized and rewarded.This is a full-time position that includes responsibilities of Dynamics 365 DeveloperThe right person for this position will have high energy, a positive attitude, and a high attention to detail, and an unwavering commitment to teamwork. Skills Required: 8+ years of experience with Dynamics 365years hands on experience with Azure Cloud and Azure Devopsyears of experience with GitHub or git-based source controlyears of experience with Dynamics 365 Customer Service (Power Platform / Dataverse)Experience on Dynamics 365 CE, including SDK, Web API, Development of Plug-Ins, Custom Workflows, Power Automate, Custom Pages (React JS), Configuration Data Migration (Dataverse SDK), iPaaS / Azure Function Apps / Azure Service Bus and Integration ServicesExperience on .NET / C# / Visual Studio / ASP.NET MVC, Azure SQL Server / Data Export Service (or Azure Synapse) / SSIS (or Azure Data Factory)business acumen with Dynamics 365 and Microsoft Power Platform.consultant experience with Dynamics 365 and Microsoft Power Platform.with developer role activities for Dynamics 365 and Microsoft Power PlatformResume Submittal Instructions: Interested/qualified candidates should email their word formatted resumes to Ms. Sharmli Somaskandan at [email protected] and /or contact at 248.712.6709. In the subject line of the email please include: First and Last Name CRM Dev - (MI).