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Customer Service Remote
Heiden Travelverse, Dallas, TX, US
We are looking for individuals that love travel, plan their own/others vacations. Our host agency has been in business 70 years this year and we work with a lot of major vendors.Why choose us? We believe in people over profit, family always comes first and we believe in the WEmovement and people over profit.Certification and Training is provided, 1099 Opportunity.Preferred Skills but we can train:Customer ServiceAttention to detailAbility to work under pressure, quickly and accuratelyMotivation to succeedTime ManagementResponsibilities:Prepare, plan and execute travel sales (including but not limited to airline, car rental, cruises, hotels, tickets/events)Maintain relationships with travel partners and vendorsWork well in a group/team settingVerbal and CommunicationMotivationSelf-DisciplineLeadershipRequirements:Must have a smartphone with reliable internet accessLaptop or desktop computer (highly recommend, however, not required) with reliable internet accessMust be at least 18 years of ageIf you have previously applied, please email us to the email we have contacted you before/or check your email for Correspondence from us.
Museum Curator - Meadows Museum
Southern Methodist University Inc, Dallas
Description Salary Range: Salary commensurate with experience and qualificationsAbout SMUSMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies.SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence.Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact.SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.About the Department:The Meadows Museum is a thriving university art museum and a leading institution for the study and presentation of the art of Spain in the U.S. In 1962, Dallas businessman and philanthropist Algur H. Meadows donated his private collection of Spanish paintings, as well as funds to start a museum, to Southern Methodist University. The museum opened to the public in 1965, marking the first step in fulfilling Meadows's vision to create "a small Prado for Texas." Today, the Meadows is home to a comprehensive and high-quality collection of peninsular Spanish art. The collection spans from the 10th to the 21st centuries with a particular strength in painting, sculpture, and works on paper from the late medieval to modern periods. About the Position:This role is an on-campus, in-person position.To curate exhibitions of Spanish and other schools of art and material culture. To research SMU's art collections, including the Algur H. Meadows, the Elizabeth Meadows collections, and the University Art Collection. To seek and research potential acquisitions as well as develop and implement exhibitions. The curator should be an ambassador and advocate of the museum internationally and cultivate patrons and supporters of the institution, including the Meadows Museum Advisory Council. Essential Functions: • Curate, co-curate, and coordinate art exhibitions of varied subjects usually, but not always, related to the permanent collections and oversee their implementation (sometimes in collaboration with an outside curator): writing or editing gallery text, designing and overseeing installations, writing for and editing catalogues, contributing articles to the museum magazine.Research and publish on permanent collection: researching works of art to produce or update gallery labels and update curatorial files. Manage provenance research of potential acquisitions and of the permanent collection. Serve as an active member of the SMU, national, and international community of scholars and museum professionals. Work with the staff of the Custard Institute for Spanish Art and Culture. Public presentation of collection and temporary exhibitions; includes working with the museum's education department to carry out docent training; tours for visitors, VIP guests, MMAC members, and fellows scholars; deliver class lectures in collaboration with SMU faculty; etc. Present original research at academic conferences. Participate in the organization of academic symposia for the Museum or Institute and beyond. Day to day administrative duties of the curatorial department, e.g., drafting loan request letters, acquisition memos, grant applications, managing curatorial budget, editing gallery and catalogue text and managing curatorial staff.Occasional evening/weekend hours may be required for an exhibition, project or event. Occasional travel for couriering works of art; research for exhibitions or for the permanent collection; and for attending seminars and symposia related to research and/or professional advancement at the discretion of the director.Qualifications Education and Experience: A Master 's degree is required. A PhD is preferred. Minimum of five years of museum experience, preferably in a fine art museum. Seven years or more in progressive roles within a curatorial department preferred.Knowledge, Skills and Abilities: Candidate fluency speaking, reading, and writing Spanish is required. Fluency in (reading or speaking) another European language (German, Italian, French, etc.) is also desirable.Candidate must be able to handle high priority projects with keen attention to detail, schedules, and budgets. Candidate ability to work effectively across museum/university departments and with the national and international museum community is essential. Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills. Excellent research, editing, proofreading, analytical, and computer skills are essential. Candidate familiarity with Microsoft Office is also essential. Physical and Environmental Demands: Sit for long periods of timeBend, standHandle objects (dexterity)Reach above shouldersCarry/lift 25 lbs. Deadline to Apply: This position is open until filled. EEO Statement: SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, [email protected]:SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.
Customer Service Specialist (PBX) - Hilton Anatole
Hilton Global, Dallas
Hilton Anatole is looking for FULL-TIME Customer Service Specialists to join their team!The role is currently starting at $16.00 per hourplus upsell commission.Spanning 45 lush acres north of downtown Dallas, this AAA 4-Diamond property is an icon in the vibrant Design District boasting over 1,600 rooms, 600,000 square feet of banquet space, and 6 food and beverage outlets - 3 restaurants, a marketplace,in-room dining and a seasonal water park. The ideal candidate has full availability for the AM and PM shifts, a minimum of 1 year in customer service, and a great personality for the front desk!For more information on the property, please visit: Hilton Anatole Hotel in Dallas TX Hilton Anatole (@hiltonanatole) • Instagram Here are some perks you can enjoy when joining our team: Access to your pay when you need it through DailyPay Career Growth & Development The Go Hilton travel discount program Competitive wellness benefits Team Member Resource Group Recognition and rewards programs And so much more What will I be doing?As a Customer Service Specialist (PBX Operator), you would be responsible for answering and responding to internal and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner Provide information and demonstrate knowledge of all hotel facilities and services Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc. What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Customer Service Support Agent
Desire Go Travel, Dallas, TX, US
We are looking for a Customer Service Associate. The ideal candidate for this position is someone who has the drive to succeed and is passionate about the Sales industry. This individual should be able to create lasting relationships with clients and have superior listening and communication skills.The ideal candidate will be responsible for learning about customers' needs and being an active part of the sales process. Associates will be responsible for selling products, seek out and engage customer prospects.ROLES & RESPONSIBILITYPresent, promote and sell products using proven sales techniques to prospective customer.Ability to interact, communicate and negotiate effectively.Address customer inquiries in a positive, friendly manner.Collaborate with other departments to develop workable business solutions to customer satisfaction issues.A high school diploma or GED equivalently.Excellent interpersonal communication skills.Previous experience in customer service or hospitality also a plus, but not required.Skills Self-Motivated Internet savvy- Must know how to use the internet Communication SkillsBenefitsFlexible scheduleSupport team- we have a support team to help you grow in the companyDaily Training Available.Agents PerksTips & Bonus PayGenerous commissions and incredible business opportunity!
Dean of the Dedman College of Humanities and Sciences
Graystone Advertising, Dallas
Dean of the Dedman College of Humanities and Sciences Southern Methodist UniversityDallas, TX Southern Methodist University (SMU), the premier private research university of North Texas, seeks a new Dean for the Dedman College of Humanities and Sciences (https://www.smu.edu/dedman). The Dedman College is the oldest, largest, and most diverse of SMU's eight degree-granting academic units, offering the BA, master's programs, and PhDs in 16 departments, engaging nearly 40% of all enrolled SMU students and furnishing 53% of undergraduate instruction (as measured by credit hours), including the Common Curriculum inaugurated in 2020. The new Dean will play a critical role in realizing SMU's imminent goal of achieving and maintaining status as a Carnegie R-1 institution, while sustaining its reputation for high-quality and personalized undergraduate and graduate instruction. As a new member (along with Stanford and UC Berkeley) of the Atlantic Coast Conference, SMU will enjoy heightened national visibility, and its senior administrators will gain a peer group of colleagues working in some of the nation's pre-eminent research universities. With the University's SMU Ignited: Boldly Shaping Tomorrow campaign nearing its $1.5 billion goal three years ahead of its targeted conclusion, the recently endowed Elisabeth Martin Armstrong Dean will have the opportunity to articulate a vision for the College's future, attracting and supporting outstanding faculty members and students and encouraging their engagement with traditional and emerging disciplines through cutting-edge research and inspired instruction empowered by future-facing technologies. The Dedman College received its naming gift in 1981 and remains today the core and hub of academic life at SMU. The College's Dallas Hall was the University's first building and figures as SMU's identifying symbol on the University seal and logo. Academic departments and College offices extend across nine other campus buildings. SMU's satellite campus in Taos, NM provides a unique, complementary setting for experiential learning and cultural immersion. With a tenure-line faculty of 189, a teaching and professional faculty of 127, and a budget of $70 million, the Dedman College connects its 2000 students with forward thinkers and global problem solvers through liberal arts foundations, advanced study, and cross-disciplinary programs, including seven interdisciplinary centers and institutes. In 2023, Dedman College researchers generated $14.26M in competitive research grants. Cluster hires in Earth Sciences and National Security (onboarded in fall 2022), Data Science (fall 2023) and Urban Research (fall 2024) will greatly enhance areas of established research strength at SMU. Dallas-Fort Worth is an ideal location for a premier research institution. Soon to be the nation's third largest metropolitan area, DFW encompasses cosmopolitan twin cities; demographically, they constitute a microcosm of the United States. The new Dean of Dedman College will arrive in a boomtown that is noted for its big ambitions; optimistic, enterprising spirit; diverse and welcoming population; affordable quality of life; high culture; and recreational amenities. Apart from New York and Los Angeles, no American city has a more prominent footprint of fine and performing arts, major league sports, and cultural philanthropy than Dallas. Dubbed the "Silicon Prairie," DFW has become a magnet for company headquarters over the past decade, with 140 headquarters relocations to the region from across the U.S. and abroad, including more than 45 companies moving from California. The Metroplex has surpassed Chicago as the top headquarters location for Fortune 500 companies: 22 now make DFW their home. Following a successful ten-year deanship that elevated every area of Dedman College's operations and sustained a healthy reserve account, the new Dean will have the opportunity to elicit from the faculty and articulate a strategic vision for the College that affirms the University's commitment to humanities and sciences education, fosters high quality research and teaching, and grows research expenditures and graduate enrollment. SMU seeks as the Dedman College's new Dean a prominent scholar with a record of departmental and institutional leadership in a premier research university. Candidates must possess a PhD and a record of scholarship, teaching, and service that meets the College's criteria for tenure at the full professor rank. Professional exposure to the range of humanities and science disciplines and the readiness to be a visible, credible, and effective advocate and promoter for the College, are essential. The new Dean will need to be both a collaborator and facilitator, accustomed to developing and marshaling data in support of decisions and recommendations and demonstrating return on investment. Strategic budget acumen, creative problem-solving abilities, and the capacity to provide expertise and service in substantiating SMU's anticipated R1 status are required. Competitive candidates will evidence experience in or aptitude for building collaborative and sustainable interdisciplinary academic programs; engaging and stewarding alumni and donors; cultivating corporate and philanthropic supporters; and realizing institutional commitments to diversity and inclusion. Applications should demonstrate the candidate's readiness to pursue collaboration across SMU's other academic units; to provide professional mentorship for early-career faculty; and to lead a student-focused College within a University that nurtures high affinity among all its constituents. An aptitude and appetite for capital and facilities fundraising, and raising endowments for named faculty chairs, scholarships and fellowships, will be essential to success in this deanship. Review of candidate materials will begin immediately and continue until the appointment. A complete application will include a letter of interest, a current curriculum vitae, and contact information for five professional references who can speak about the candidate's qualifications for this position. Named referees will not be contacted without the candidate's prior consent. Expressions of interest, applications, nominations, and inquiries should be directed to SMU's search consultant, Mr. Chuck O'Boyle of C. V. O'Boyle, Jr., LLC, at [email protected], who will be able to furnish a detailed specification. SMU will not discriminate in any employment practice, educational program, or educational activity on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, genetic information, or veteran status.
Director, Ticket Sales & Service - Southern Methodist University
Learfield IMG College, Dallas
Learfield IMG CollegeLearfield IMG College is an affirmative action-equal opportunity employer. It is the policy of Learfield IMG College not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.Founded in 2011 on the people principles of Character, Capacity and Commitment, LEARFIELD Amplify represents 40 collegiate athletic departments, professional sports teams and related industry organizations nationwide, with more than 170 on-site sales personnel dedicated to serving these respective relationships. The company delivers a total revenue solution through staff development, high-value expertise, and engaged fan relationships. As the sports industry and fan behavior continues to evolve, LEARFIELD Amplify remains at the forefront of business intelligence through many of its national relationships, leading to increased revenues for teams across the country.As the exclusive outbound arm for the University, the ticket sales team manages many of the sales efforts for ticketed sports. As a member of the team, we provide fans, partners, businesses, and constituents of the University with the outreach and access to all ticket types, including season, partial, and group tickets, and ultimately providing experiences to grow involvement and revenue generation across the board while integrating fully within the department and the community. LEARFIELD Amplify is actively seeking a Director, Ticket Sales & Service at Southern Methodist University (SMU) to lead the ticket sales team in Dallas, TX. The Director, Ticket Sales & Service is responsible for training, mentoring, motivating and coaching the ticket sales staff. This person will also be responsible for developing and implementing a ticket sales initiative designed to meet or exceed the annual sales goals set forth by senior management. Responsibilities:Provide overall leadership for collegiate season ticket retention, new ticket sales and service initiativesOversee sales efforts involving season tickets, partial plans, and group ticketsResponsible for the recruiting, hiring and professional development of ticket sales staffProvide ongoing training, coaching and mentoring for ticket sales staffLead regular staff meetings and facilitating discussion and sharing of ideas related to growing ticket sales revenueDevelop and maintain a personal client base of ticket sales prospects and customersPrepare and manage an annual Ticket Sales business plan and budget in concert with appropriate staff and senior management that encompasses the sales and retention of all of our various ticket buying customersEffectively manage various group assets / experiences in order to maximize group ticket sales at all home gamesPrepare timely and accurate sales reports that monitor the progress of the ticket sales team both individually and collectively and ensures that we maintain proper sales pacing to meet the goals set forthWork with members of senior management team to manage relationships with outside vendors and corporate partners related to the sale of group tickets and party suite rentalsWork closely with university athletic department marketing staff on ticket sales promotions as it relates to driving ticket sales revenueWork closely with national Data Analytics team on CRM / Database initiatives including data collection, analytics and marketing directly related to generating incremental ticket sales revenue QualificationsBachelors Degree in Sports Administration or business fieldMinimum of three (3) years of experience working in sales with collegiate and/or professional sports team and at least two (2) years of experience working in a ticket sales management roleSuperior communication skills, collaborative with strong leadership and interpersonal skillsResults oriented leader with proven ability to motivate people and maximize revenue productionProven track record in ticket sales in terms of both personal accomplishments and leading successful sales teamsMust be enthusiastic, creative and able to think both strategically and tacticallyAbility to work in a dynamic, high paced environmentAbility to handle multiple tasks at one timeHighest level of personal and professional integrity and ethicsStrong customer service skillsDemonstrated proficiency in Microsoft Office SuiteExperience working with Paciolan or Ticketmaster/Archtics ticketing systems preferredExperience working with CRM systems such as ACT, Salesforce.com, SSB, Microsoft CRM, Conquer, Outreach etcWillingness and ability to work long hours, including holidays and weekends as required LEARFIELD is the leading media and technology services company in intercollegiate athletics. The company unlocks the value of college sports for brands and fans through an omnichannel platform with innovative content and commerce solutions for fan engagement. Headquartered in Plano, Texas, the company has long had the privilege of being an advocate for intercollegiate athletics and the student-athlete experience. Our suite of services includes licensing and multimedia sponsorship management; publishing, audio, digital and social media; data analytics; ticketing, ticket sales and professional concessions expertise; branding; and campus-wide business and sponsorship development.Our people-first culture is the foundation of our business and is reflective of our approach to building meaningful relationships with our employees, partners, and fans. The company strives each day to deliver the mission statement and embody the core values that make LEARFIELD an exciting place to work. Our MissionPowering the connection of fans to the brands and experiences they love.Our Core ValuesBuild Trust | Be Fans of One Another | Power Tomorrow | Create & Connect Communities | Have Fun LEARFIELD offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (including Parental Leave), Paid Holidays, 401(k), and Short/Long Term Disability.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. LEARFIELD is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity.#35601183PI238489084
Principal Technical Project Manager - CX Solutions, Remote/Telecommute, US based
TTEC, US, TX, Dallas
We’re looking for you to help us make amazing CX a reality as on our Business Transformation team as a Principal Technical Project Manager with TTEC in a remote/telecommute role with client site travel requirements. As a technologist, we know you have career options. And we know it’s important you find the right fit for your future. Have ideas you want to contribute? We’re listening. Looking for exposure to different clients, different technologies? It’s what we do. Want to make an impact on the future? We’re innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive Corporate IT team and you’ll help create meaningful employee experiences that drive memorable customer experiences. We’re TTEC We define, design, and enable experiences so our clients can delight and captivate their customers across every channel every time. TTEC Digital combines customer experience consulting, analytics, systems integration and ongoing technology operations. Through TTEC Digital we design context aware, insight-driven, omnichannel customer journeys and then bring them to life with the enabling systems on our own cloud-based technology platforms, leveraging knowledge management with machine learning and artificial intelligence. Founded in 1982, 50,000 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. What You'll be Doing As part of our Digital Consulting practice, you’ll provide design, deployment, and delivery support of our conversational / messaging interaction services and solutions in a client facing environment. On a typical day, you'll: Manage the overall delivery relationship with clients Provide frequent and direct contact with senior level managers, directors and executives to provide technical expertise and project status Lead overall implementation of medium to large projects, with team sizes varying from 3 to 30 people/TTEC staff, contractors, client resources and vendors Develop weekly status reports providing project progress and issues to client and account team Develop financial reporting dashboards providing project financial status to client Manage the design and define metrics used to indicate level of business case benefits Identify and participate in implementing methods necessary to capture identified benefit metrics and business case to support project Support Engagement Leader in reviewing invoices for accuracy Why You? What You Bring Deep knowledge of messaging platforms and/or related contact center hardware and software 5+ years Project Management experience within a consulting environment Experience leading multiple teams ranging in size from 3 to 30 people Hands on experience producing functional and or technical design deliverables defined by formal structure methodology Superb written and verbal communication and listening skills PMP certification preferred Keen attention to detail Ability to travel up to 60% Why TTEC? What We Offer Be Financially Sound Retirement plans Tuition reimbursement programs Financial wellness program Be Developed Mentorship programs Our Women in Leadership program connects employees globally with learning, networking and mentoring opportunities Professional development courses in TTEC University Scholarship program and tuition reimbursement Visibility in our global career pathing and internal mobility opportunities Be Healthy It’s Ok, We’re All Human wellness program Wellness incentives Company health and wellness programs Dedicated health and wellness navigators and employee assistance programs Generous paid time off and other leave of absence programs Be the Difference Through our employee-driven global grant program, you’ll have the unique opportunity to apply for a grant focused on helping a local educational organization in your community Our team helps fundraise and volunteer their time in their communities If you're a military veteran, active duty guard or reserves, or a military spouse: We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving! For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer. Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC, and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC. #LI-BB2
Student Recruiter I
Southern Methodist University Inc, Dallas
Description Salary Range: Salary commensurate with experience and qualificationsAbout SMUSMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies.SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence.Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact.SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.About the Department:Perkins School of Theology is one of the 13 seminaries of The United Methodist Church and one of only five university-related United Methodist theological schools, located in the heart of Dallas, Texas, with an extension program in Houston/Galveston. The faculty and staff of Perkins are committed to our mission of equipping persons for faithful leadership and Christian ministry in a changing church and society. Students study with a faculty, diverse both culturally and in theological perspective, in the School's graduate degree and certificate studies programs. Perkins is Wesleyan by tradition, United Methodist by affiliation, inclusive of diverse Christian expressions, and welcoming of all. The oldest graduate professional School at Southern Methodist University, Perkins embraces its setting in the Southwestern United States while seeking to make theological education accessible, through in-person, hybrid, and distance learning, to students from the region, the nation, and around the world.About the Position:This role is an on-campus, in-person position.The position is one of high visibility in the school, local communities, the South-Central Jurisdiction of the United Methodist Church, and new territories as they unfold. This position is responsible for attracting and guiding individuals from inquiry to application who are discerning a call to vocational or professional lay ministry and sense graduate theological education at Perkins to be the best place for them to prepare for their ministry. In the process of the recruitment phases, relationships with influencers and constituents will be established and strengthened to maintain current partnerships and forge new ones. Essential Functions: Represent Perkins School of Theology enthusiastically while educating about degree programs across all modalities, Perkins community life, faculty profiles, mission and vision of Perkins, and admission requirements during internal, external, and virtual events. This position will guide those discerning a call to vocational or lay ministry. Required local, state, national, and international travel.Build relationships by developing and executing an annual strategic constituency recruitment plan that includes geographical locations, agency partners, alumni sources, campus ministers, clergy, conference leaders, and religious studies faculty to build relationships and create future partnerships. Recruitment of prospective students through various functions, assist in on and off campus recruitment activities. Serve as point of contact for prospective students and provide information in a personalized manner to ensure a smooth application process, leading to a complete application. Maintain current communication continuum with prospective students and assist with creation of new communication programs including email campaigns, marketing, publications, web sites, social media, etc. for the promotion of recruitment initiatives.Day-to-day operations include answering incoming calls and emails, cold calls and lead generation, activity reports, travel and expense reports, coordination of promotional supplies, assisting with campus visits and events, and other duties as assigned.Evening and weekend hours will be required for hosting recruitment events and travel to and from events.Qualifications Education and Experience: A Bachelor's degree is required. A Master's degree is preferred. A degree in Theology or Religious Studies is preferred. A minimum of one year of experience is required. Experience in relationship-building is required. Experience recruiting students, public speaking, event planning, hosting events, hospitality, campus ministry or multi-staff position in a church, and marketing and communications is preferred. Knowledge, Skills and Abilities: Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills. Candidate connections to a faith community and/or appreciation for theological education is preferred. Candidate must be at ease assisting prospective students discern calls to vocational and lay ministries.Candidate commitment to increasing diversity in theological education is essential. Candidate knowledge of Spanish language is highly preferred. Candidate must demonstrate proficiency in Microsoft Word, Outlook and Zoom. Candidate familiarity with Slate, Hubspot or other CRM (Customer Relations Management) is preferred. Physical and Environmental Demands: Sit for long periods of timeBend, standReach above shouldersCarry/lift over 25 - 50 lbs. Deadline to Apply: Priority consideration may be given to submissions received by April 29, 2024.This position is open until filled. EEO Statement: SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, [email protected]:SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.
Associate University Counsel
Southern Methodist University Inc, Dallas
Description Salary Range: Salary commensurate with experience and qualificationsAbout SMUSMU's more than 12,000 diverse, high-achieving students come from all 50 states and 90 countries to take advantage of the University's small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities - from teaching, learning and research to creativity, performance and athletic endeavor.SMU was founded by the Methodist Episcopal Church, South in partnership with civic leaders. The University is nonsectarian in its teaching and committed to academic freedom and open inquiry. A nationally ranked private university located near the heart of Dallas, SMU is a distinguished center for global research with a liberal arts tradition. SMU's more than 12,000 diverse, high-achieving students come from all 50 states and more than 80 countries to take advantage of the University's small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs.About the Position:Southern Methodist University (SMU) is seeking an Associate University Counsel to join the Office of Legal Affairs (OLA). This is a full-time, in person position.OLA is responsible for provision of all legal services to the SMU Board of Trustees, officers, administrative officials and authorized representatives of institutional interests for legal matters involving SMU. OLA is a fast-paced, high-volume environment. OLA supports the mission and goals of SMU by providing practical, ethical and high quality legal advice in a timely and professional manner. Reporting to the Vice President for Legal Affairs and General Counsel, the Associate University Counsel is responsible for providing legal advice on a broad range of subjects with a concentration on University research related contracts and grant agreements, research compliance, technology transfer and intellectual property. The Associate University Counsel will also provide legal support on commercial transactions and business operations, real estate matters, regulatory compliance matters and other duties as assigned. The Associate University Counsel will assist in drafting or reviewing policies and procedures and in developing training and educational training programs for administrators, faculty, and staff. The successful candidate will be expected to exercise sound judgment and work collaboratively and collegially with other members of OLA and SMU colleagues.Essential Functions:Counseling: Provide legal advice and counsel to University client representativesContracts: Draft and review University contracts and agreementsResearch: Perform legal and factual research pertaining to various issuesPreventative: Provide information and guidance to clients on a wide range of legal topics relating to a higher education setting.Qualifications Education and Experience: A J.D. from an ABA accredited law school and a minimum of six (6) years of progressively responsible legal experience as a practicing attorney is required. (Judicial clerkships will count as practice years.)A member in good standing of the Texas Bar or eligible to practice law in the State of Texas within one year or less is also required.Knowledge, Skills and Abilities: This position requires strong skills as a corporate and transactional attorney, including significant experience with contract drafting, negotiating, and an understanding of IP and research related issues.The ideal candidate will have the ability to communicate effectively orally and in writing. The candidate should also have a commitment to client service and teamwork. Strong organizational skills and attention to detail is a must. Demonstrated experience in providing legal advice to a college or university, with significant knowledge of applicable state and federal laws and regulations is desired. Proven record of ability to undertake complex legal issues and capacity to negotiate creative solutions.Physical and Environmental Demands:Sit for long periods of timeDeadline to Apply: SMU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, license, and certifications. Applicants should submit a cover letter, current resume and a list of three references. Review of applications will begin immediately and continue until the position is filled. Priority consideration may be given to submissions received by May 6, 2024.EEO Statement: SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, [email protected]:SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.
COO, Multifamily/Student Housing
Korn Ferry, Dallas
Purpose of the PositionOur client is a boutique New York-based student accommodation investment and management company.They acquire under-managed assets and invests in improving both the physical and social management of the buildings to create higher quality, better managed living environments where students can thrive.With 8 assets in the portfolio, located in the Phoenix, Michigan, Baton Rouge, Athens, and Atlanta, and Gainesville Fl markets, they're poised for growth, anticipating the acquisition of 3 to 5 new assets annually over the next several years.The anticipated growth requires them to bring on a senior operating executive to oversee the 3rd party management company and ensure the highest quality operations in the industry.Key ResponsibilitiesThe Chief Operating Officer (COO) provides the seamless integration and coordination of efforts, initiatives, and services across departments, the properties, and the 3rd party management team, through strong leadership, communication, and collaboration.The COO will position them to capitalize on revenue generation and growth strategies by ensuring effective end-to-end operations and scalability of fiscal management, marketing and leasing efforts, occupancy targets, and both customer and employee experience.The COO will curate and maintain a leadership structure and culture that creates an environment conducive to recruiting, training, motivating, and retaining the highest quality talent at every level of the business to sustain, scale, and support the organization. In addition, the Chief Operating Officer will have the following key areas of responsibility: Ensure the overall consistent execution, management, and superior performance of the Company's revenue maximization through strong property operations and facilities management, financial performance of the portfolio, effective marketing and leasing, pricing strategies, and quality of customer experience.Partner and collaborate with all areas of organizational leadership in the development and implementation of strategic business practices and initiatives that drive the Company's growth and profitability based on strategic key performance indicators (KPIs).Effectively and decisively communicate with all areas of the business and third-party management to ensure regular flow of critical information across the organization to maximize Company potential and foster proactive problem-solving strategies that mitigate identified threats to desired organizational goals.Guide and develop team leaders that effectively manage the workflow and prioritization of initiatives and projects, ensuring on-time, on-budget, on-brand execution, and completion.Lead and develop team leaders that place a high priority on the professional development of their team members, encouraging collaborative contribution, ownership in quality work product, and empowerment in effective and decisive decision making where appropriate for their role.Maintain strong working knowledge at all times of Company positioning in areas of portfolio financial budgeting and performance, leasing and/or occupancy, market conditions and/or trends, revenue targets, marketing trends and costs, long-term asset preservation and preventative maintenance. Analyze areas of direct oversight and collaborate closely with the 3rd party management team for opportunities to increase efficiency and management financial performance without compromising business practices and initiatives, the quality of asset, the customer experience, and/or the employee experience.Anticipate, identify, and communicate emerging problems, risks, and/or troubling trends that could have a negative impact on the business, and quickly identify and communicate course corrections in strategies and/or initiatives to help ensure continued success for the organization and achievement of Company goals.Establish and maintain strong working relationships with all internal and external stakeholders to ensure consistent and comprehensive delivery of Company goals and expectations.Carry out supervisor responsibilities, including appraising performance and providing timely regular feedback, and/or accountability measures, rewarding employees, addressing complaints, and resolving problems.Partner with the Senior Leadership Team to formulate and execute the Company's operations and customer service strategy to drive profitable growth.Serve as an excellent leader and role model committed to representing the mission and values of the organizationDrive operational implementation, performance, and qualified feedback related to the Company's upgraded systems, processes and technology roadmap that allow the organization to operate in a consistent, scalable, and sustainable manner.Direct and ensure comprehensive development and acute analysis of strategies that foster strong property operations and leasing efforts, tactical property improvements, and property re-positioning objectives as needed.Ensure the efficient execution and scalability of Turn processes that meet or exceed key cost, quality, and resident experience measures.Prioritize awareness and responsiveness to workplace dynamics and expectations with the goal of engaging, retaining, and attracting high-caliber talent.Work in conjunction with executive leadership to ensure owner communications and messaging are strategic, consistent, and clear, including playing a key role in the preparation and presentation of the periodic investor materials and presentation. Serve as a leader within the industry, fostering strong relationships with industry peers and establishing connections with key industry conferences and organizations, including participating in speaker panels and other industry leadership positions.Review and approve annual budgets for each area of direct oversight and collaborate closely with Senior Management during the budget process.Ensure the onboarding/offboarding of properties across the portfolio to enable efficient and cost-effective acquisition/disposition processes.Recommend changes to established Company policies and/or procedures, as necessary.EducationBachelor's degree and/or 10+ years of combined experience in leadership roles in student/conventional housing and real estate operations, hospitality management and operations, or similar industry.CompensationThe successful candidate will be offered an attractive compensation package which will include a competitive base salary, an annual performance bonus, and potential to participate in the company's equity program.SE# 510652667