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Adjunct Faculty Business and Public Leadership Department
Johnson C. Smith University, Charlotte
ResponsibilitiesJohnson C. Smith University's College of Business and Professional Studies is seeking adjunct instructors to teach courses in the Business Administration & Economics Department during the day and online hours. We are seeking instructors in the following areas: Economics - day and online format ECO 231 - Principles of MacroeconomicsECO 232 - Principles of Microeconomics Business / Accounting - day and online format ACC 235 - Financial & Managerial AccountingACC 439 - AuditingBUS 234 - Quantitative MethodsACC 236 - Financial & Managerial Accounting IBUS 233 - Business StatisticsBUS 336 - Business Law Finance - day and online format BAF 333 - Financial Statement AnalysisBAF 331 - Money and BankingBUS 234 - Quantitative MethodsBAF 339 - Risk ManagementBAF 430 - Corporate FinanceBAF 330 - Business FinanceBAF 334 - International FinanceBUS 336 - Business LawBAF 231 - Personal FinanceBAF 431 - Investments Entrepreneurship * - day and online format ENT - 231 - EntrepreneurshipENT 334 - Raising Money: VCs, Angels, Incubators and CrowdfundingENT 330 - Innovative Thinking and Creativity *Individuals who own or have owned a registered business through the Small Business Administration and/or who have coached / consulted small business owners are preferred. At least 18 graduate hours in the discipline to teach is required, a master's degree or above is preferred. Supplemental InformationFinalists for this position are subject to a background check. Employment is contingent upon the successful completion of a background investigation including criminal history and identity check. To apply: send resume, letter of application, and unofficial transcripts from all institutions attended (official transcripts will be required of all finalists).
Strategic Business Partner
Essity North America Inc., Charlotte
Strategic Business Partner, US Health & Medical LeadershipWho We AreEssity is a global leader in health and hygiene with our corporate headquarters in Stockholm, Sweden, and North American headquarters in Philadelphia, PA. We are a multi-billion-dollar company that is committed to breaking barriers to well-being. Essity does this through innovative brands in the areas of Professional Hygiene, Consumer Goods, and Health & Medical Solutions.Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being. At Essity you will find a caring and compassionate culture where we remain grounded in our beliefs & behaviors.At Essity: This Is What We DoAbout the RoleEssity’s Health and Medical team is looking for an experienced Strategic Business Partner, US Health & Medical Leadership. This role is critically important in maximizing the efficiency and effectiveness of the Regional VP, US. You will facilitate the Regional VP’s interactions with internal and external stakeholders, ensuring VP’s commitments to partners, customers, gov’t officials, LT and HM LT. This is not an administrative role; it is highly strategic and requires a combination of focus and flexibility, as well as a willingness to play an active, behind-the-scenes role. This role requires a resourceful and assertive leader with strong process excellence and unquestionable discretion on sensitive matters.This will be a hybrid position ideally based in Charlotte, with travel commitments as required.We’re looking for people who embody our values, aren’t afraid to challenge, innovate, experiment, and move at a fast pace. We’re always looking for ways to improve our products and ourselves. If this is you, we’d love to talk. What You Will DoPreparation for, and facilitation of, “critical path” meetings with various stakeholders (e.g., partners, customers, LT, HM Exec Team). Ensure meetings have clear and realistic goals, participants are well-prepared, and that the Regional VP can make the best use of their time during meetings. This responsibility is less about logistics and more about content and preparation. The role is to make sure the Regional VP’s time is leveraged most effectively in a meeting context. This may mean querying and pushing back on senior executives and assisting in their preparation for their interactions with the Regional VP.Project management and business governance involving the Regional VP and direct reports. Collaborates with the Regional VP and other LT members to define, monitor and execute the organization’s top priorities. This involves creating an LT project management plan and dashboard illustrating the main objective, stakeholders, critical actions, metrics and status of each project. This role also helps the Regional VP improve the frequency, duration, content, team engagement and impact of the various business governance meetings (e.g. LT meetings, TA Calls, Forecast meetings etc). Proactive identification of issues that could impact the successful execution of the Regional VP’s commitments: The Strategic Business Partner informs the Regional VP of issues and suggests solutions to resolve the problem or mitigate risk. This is one of the most challenging aspects of the job and requires an ability to understand the underlying interests and intentions of the parties involved with the Regional VP and to come up with creative ways of managing urgent issues. Independent leadership of special Regional VP-initiated projects. While most of the Regional VP’s projects will be assigned to LT members, some confidential or time-sensitive strategic initiatives will be managed by the office of the Regional VP and led by the Strategic Business Partner and Regional VP. Serve as strategic sounding board for the Regional VP on various topics such as the strategic growth plan, organizational structure, key presentations and other confidential business matters. The Regional VP will rely on the Strategic Business Partner for input and feedback on these topics.Who You AreBachelor’s degree and at least 5 years of industry experience in Sales, Marketing, Sales Operations or related functions are required.Excellent communication skills (written/verbal) and interpersonal skills.Results/action-oriented; drives operational efficiency and project management skills.Organizational and politically agile; negotiation skillsHigh standards of ethics, integrity, diversity, trust and confidentiality.Able to cope with different levels of uncertainty in a fast-paced environment.Strong strategic/financial analysis skillsAbout Our DEI CultureGuided by our Beliefs & Behavior, our culture is the foundation that connects our history with our future. At Essity, care, collaboration and inclusion are more than buzzwords, they are practiced on an everyday basis. And with a purpose of breaking barriers to wellbeing, promoting gender equality and enable customers and consumers to lead a fuller life at all stages of life, DEI is in our core.As we work in diverse teams across geographies, cultures and professional areas, inclusive leadership is something we expect from ourselves and each other. In our leadership platform, we express this as leveraging the power of differences. From experience we know that diverse and inclusive teams are key to innovate and profitably grow our business while simultaneously address our ambitious climate targets.What We Can Offer YouAt Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.Compensation and BenefitsCompetitive annual salary + annual incentive bonus + benefitsPay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience.Along with competitive pay you will be eligible for the following benefits:United Healthcare PPO / EyeMed Vision Insurance / Delta Dental InsuranceWellness program provided through RallyHealthcare and Dependent Care Flexible Spending Accounts (FSA)401(k) with employer match and annual employer base contributionCompany paid Basic Life, AD&D, short-term and long-term disability insuranceEmployee Assistance ProgramPTO offering with Paid HolidaysVoluntary benefits to include: critical illness, hospital indemnity, and accident insuranceEmployee discounts programScholarship program for children of Essity employees. Collaborative and Caring Culture | Empowerment & Engaged People | Work with Impact and A Powerful Purpose | Individual Learning & Career Growth | Health & Safety Priority | Sustainable Value Together| Innovation| Sustainable Working Life | Total RewardAdditional Information The Company is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact [email protected], we are improving lives, every dayWorking at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.Application End Date:
Business Development Manager
Manpower Group, Charlotte
Drive the growth of the Manpower clients you serve, while doing the same for your career! Build your career with Manpower, a ManpowerGroup company. Through regular, honest, and meaningful career conversations, and other tools designed to guide self-discovery, we'll help you become an expert in business development and forge a career path that's right for you. What's In It For You Working with our exceptional clients. From Fortune 500 clients to transformational start-ups, our team helps some of the world's most impactful, innovative, and recognizable organizations. Getting the rewards you deserve.Our compensation includes a culture that recognizes and celebrates the contribution of our colleagues in meaningful ways that support their well-being and lifestyle, including: Competitive base salary plus uncapped commissions Comprehensive benefits include Medical, Dental, Life, Vision and Disability insurance 401K with a Company match 20 days paid time off Gym membership discounts Pet insurance An annual paid tropical vacation for our top performers to recognize their contributions Being part of an inspiring culture.We value and encourage the broad range of perspectives and capabilities our employee diversity brings to our organization and to our stakeholders. Fostering an inclusive culture is about more than just policies - it's about making sure that we create an environment where talent from all backgrounds can thrive and feel comfortable so they can advance their careers and our business. Our six Business Resource Groups are just one way our employees can continue to build our culture of diversity, equity, inclusion and belonging. We are consistently recognized for our diversity as a Best Place to Work for Women, Inclusion, Equality and Disability, and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. How You'll Make an Impact as a Business Development Manager Develop Relationships and Put People to Work! Secure new business with SMB and mid-market clients in your assigned territory, then partner with them to support talent strategy with temporary staffing and permanent placement focused in clerical, light industrial, or manufacturing. Develop and execute against territory plan to capitalize on market/industry opportunity. Drive the entire sales cycle from initial customer engagement to transition to Branch Manager/delivery team. Partner with individual or multiple markets to solution for the client and ensure successful implementation. Offer customized workforce solutions to clients by collaborating across teams/brands to leverage the full suite of ManpowerGroup solutions. Leverage our industry leading thought leadership and other materials to help you become your clients' talent partner and the person they call on when they think of talent. Hit your performance targets by being goal-oriented, by taking initiative, and by remaining agile in this fast-paced industry. Build your Career with Purpose! We know your continued development fuels our future success.So we'll help you grow into an expert in your area. Afterall, unlocking talent is what we do. With training, coaching and mentoring opportunities, we empower our employees with the tools they need to reach their professional goals. Many of our business development professionals grow their sales career into market leadership where they unlock the potential of other sellers and possibly even own all aspects of their market - or beyond! Others dig in and build even deeper sales capabilities and expand their scale in their business development role - and their resulting compensation! Qualifications: What you'll bring with you AKA candidate requirements: 1+ years' experience outside sales selling a solution / in a service industry High school diploma or GED We also look for individuals with these capabilities: Networks Effectively Solves Problems Qualifies Prospects Commits Time and Effort to Ensure Success Closes Through Logical, Incremental Steps Is Opportunistic Collaborates to Achieve Results Has High Learnability Join us! Apply Now to begin YOUR Career with Purpose! About Us Manpower is a global leader in contingent staffing and permanent recruitment. Through our expertise in talent resourcing and workforce management, we provide rapid access to a highly qualified and productive pool of candidates. In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. For more information about Manpower, visit www.manpower.com. ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status. A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals. Reasonable accommodation during the interview process can be provided. Contact [email protected] for assistance.
Business Development Specialist
Ruppert Landscape, Charlotte
Ruppert LandscapeRuppert Landscape provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Ruppert Landscape complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Job Category: Business Development Description: Description Ruppert is a commercial construction company combined as a privately and employee owned specialty contractor. A multi-state presence with a small company feel, our mission is to provide opportunities for our people, take care of our customers, and be good stewards of the environment and our community.Responsibilities: Plan and lead branch marketing effortsMonitor real estate and construction activity in, trade publications, public records, and the internet.Identify potential new customers and create lead generationSecure opportunities to assist customers in budgeting and pre-construction phasesConsistently utilize a contact management system or software (CRM)Understanding and identifying opportunities in the market, local networking, and relationship building with targeted potential customersInvolvement and participation with trade organizations and associationsConduct needs and assessments for branch sales plans and projected branch growthAssist in estimating, creating, and presenting proposalsProspecting and closing on business with new or existing customers and maintaining long-term client relationshipsQualifications: Ability to work independently and as part of a team in a fast-paced environmentHave a track record of success in developing business-to-business relationships and generating opportunities to win commercial construction contracts.Knowledge of the commercial construction industry and the local market.Strong organizational and communication skills.Ability to negotiate with Stakeholders, General Contractors, and Architects.What we provide:Competitive salaryMedical benefits with dental and visionFlexible Spending Account401(k) planFlexible work/life balanceFamily-oriented company cultureRuppert Landscape is an Equal Opportunity and E-Verify Location: Charlotte, NC, United States PI238388878
Business Development Manager
Daniels Sharpsmart Inc, Charlotte
As we continue to expand, we're excited to open our doors for a Business Development Manager to join our team!Within this role, the chosen candidate will play a critical part in driving new business within the untapped acute care market (hospitals); with a primary focus on increasing Daniels' client base and strategically growing our book of business . Joining Daniels, this person will immediately adopt ownership of an existing portfolio of customers, and will be responsible for building and maintaining relationships with key stakeholders, identifying upsell opportunities, and ensuring targets and satisfaction levels are met. The position will require a high level of understanding of the interrelationships of multiple customer departments and committees with potential and existing customers.Responsibilities Develop and execute growth strategies that align with defined key business metrics, in order to produce revenue growth, cost savings and profitabilityFocus on increasing the territory client base and expanding the regional book of business in order to achieve annual targetsFormulate an effective customer call strategy to maximize opportunities within the territory, utilizing Salesforce as the primary Customer Relationship Management toolTravel within the designated territory as required to assess prospects and connect with customersManage and retain relationships with existing clients and facilitate the transition of any new client connections across to the account manager to maintain day to day interactionsPossess an in-depth knowledge of our full line of product and service offerings in order to present our value proposition to multiple levels throughout potential accountsIdentify, map and match business strengths to the needs of clients.Prepare business proposals that focus on Daniels' competitive advantage and value propositions to present to prospective clientsCollaborate with our commercial team in the drafting and reviewing of client contractsEngage in contract negotiation with account prospects and existing customersConduct market research for business opportunities and viable income streamsAnalyze industry trends (locally and internationally) to monitor the potential business impactAssist in portfolio management of current customers and drive upsell opportunitiesProduce reports on the territory successes and areas requiring development in conjunction with the Regional Manager, constantly review all sales activities, targets, and strategies in order to maximize resultsRequirements 5-7 years of industry experienceStrong relationship building and stakeholder management skillsExperience with design and implementation of business development strategiesStrong conflict resolution capabilitiesProven ability to negotiateHospital services or related service industry experience highly desirableExcellent verbal and written communication skillsPossesses self-motivation and the ability to motivate a teamStrong presentation skills with value based selling confidenceOutstanding computer-based skills; Salesforce.com , Microsoft Office, etc.Learn more about us and our mission!Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.
Sr. HR Business Partner
Amazon, Charlotte, NC, US
DESCRIPTIONAre you a seasoned HR leader that's adventurous, innovative, able to move at the speed of light, and interested in using your HR skills to help evolve the way we serve our customers? Are you interested in being part of an HR organization that operates as a business, starts with our customers and works backward to deliver meaningful products to our business? Are you passionate about changing customer's lives for the better? If this sounds exciting to you, then consider joining us as a Senior HR Business Partner, in our Worldwide Operations HR team!This role will partner with business leaders to develop and execute HR strategies focused on talent management, organizational effectiveness, workforce planning, and employee engagement. In addition, they will own programs that run across the broader HR team. To be successful in this role, you must understand business priorities and translate them into the highest impact work. You will help business leaders look around corners with data-driven recommendations that improve performance, retention, and the overall employee experience.To succeed, you will need a flexible skill set, including the ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations.Additionally, successful candidates will demonstrate:- The ability to lead, develop, and inspire a team of HR professionals (may include leading and managing other HR Business Partners) in a high growth, rapidly changing environment- The ability to understand business goals as well as design and implement new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company- The desire and ability to be an influential and credible senior HR leader within the team, including setting the tone, agenda, and direction of the HR team and providing the necessary support, follow up, and leadership to ensure the team achieves desired results- Understand the entire talent system and each stage of the employee lifecycle and applies that understanding to craft integrated solutions that are thoughtful and reinforced by upstream and downstream talent programs- Solutions focused and be comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions- Bias for action, stellar work ethic, and desire to achieve excellence- Operates with autonomy and discretion; A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement- Experience with rapid and complex changing work environment- Ability to support a 24/7 environment that has multiple shifts and a significant staffing ramp during our seasonal peak in the fourth quarter. Must be willing to work a flexible schedule that includes nights, weekends and holidays.Success in this role will require influential partnership with middle and senior management within the organization to execute the HR strategies that foster organizational and people effectiveness. The individual in this role must understand business priorities and translate them into an HR agenda that supports the business as it grows. Additionally, the individual in this role is accountable for partnering with leadership to teach, coach, and cultivate the Amazon culture by ensuring the Leadership Principles are taught, lived, and integrated in each component of the talent system at Amazon.*Amazon Operations and Distribution is a 24/7 environment and shifts may change due to business needs. Full shift flexibility including holidays, nights and weekends is needed for this role.We are open to hiring candidates to work out of one of the following locations:Charlotte, NC, USABASIC QUALIFICATIONS- Bachelor's Degree from accredited university- 5+ years human resource generalist experiencePREFERRED QUALIFICATIONS- Master's Degree or MBA in HRM preferred- Experience supporting hourly employee client groups- Experience in a call center, distribution center, or manufacturing environment- Demonstrated experience managing and leading employees- Proficiency with HRIS System- Human Resources experience with companies supporting 250-500 or more associatesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Senior People Business Partner - Charlotte/Raleigh
Slalom, LLC, Charlotte
About UsSlalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 45 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com. Job Title: Senior People Business Partner - Charlotte/Raleigh this job posting will close on Monday, April 15th at 11:59pm PSTWe are looking for a Senior People Business Partner to support our local Charlotte and Raleigh offices (with the ideal candidate located in Charlotte). In this role, you will champion our culture, values and be an advocate for our people, our leaders, and our business. You will work to align business objectives to people programs by working across functions and in partnership with business leaders. Who we are:We like to have funWe brainstormWe support each otherWe have a purposeWho you are:You have passion for peopleYou are collaborative and driven to do what is rightYou are not afraid to be bring your authentic self to workYou embrace a continuous learner mentality with a commitment to honest introspectionWhat You'll Do:As a People Business Partner, you will provide progressive and forward-thinking recommendations that will influence, and drive people-focused matters.Collaborate with local leadership and COEs on the development and rollout of people programs. You will influence and drive a systems-thinking team and organization. You will coach and mentor leaders and leadership teams to be more effective in people and team management. Recommend, implement, track, and measure local employee engagement initiatives.Consult on organizational effectiveness & development needs. You will use data to help formulate and drive decisions.General day-to-day activities will include employee relations, meeting with employees and leaders to address human resources matters, to provide coaching or simply listening.You will attend leadership meetings when appropriate and will recognize the needs and rhythm of the business. Rollout COE programs and other company or local initiatives. What we'd like from you:HR experience in an HR Business Partner positionOrganizational development, coaching, compensation, and employee relations skillsAbility to deal effectively with ambiguity, recognize trends, and identify systemic approaches to solving problems in a fast-moving, constantly changing environmentDemonstrated skills in business acumen, data analysis, project management, communication, presentation, negotiation, conflict management, and problem-solvingExcellent communicator with strong skills in Excel and PowerPointWe're focused on:Inclusion as a top priority. All of our employees should feel understood, included, connected, and safe,Committing to a diverse workforce at all levels and taking a broad view of diversity that incorporates gender, race and ethnicity, background, geography, thinking, working styles, and more,Compensation and BenefitsSlalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.Slalom is committed to fair and equitable compensation practices. Individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors.EEO and AccommodationsSlalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process. We will accept applications on an ongoing basis until a candidate is selected for the position.
Employee Relations Business Partner
PSA Airlines, Inc., Charlotte
PSA Airlines, Inc. US-NC-Charlotte | US-OH-Vandalia ID 2024-5017 Category Human Resources Position Type Full-TimeOverviewLet your career take off with PSA AirlinesAbout PSAPSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.BenefitsPSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:Travel privileges on the American Airlines global networkA generous vacation plan designed to let you enjoy your travel perks401(k) with company matchAmerican Airlines Group (AAG) profit-sharing and bonus opportunitiesA choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus networkPremium dental coverageVision plan options provided, including a plan that covers both glasses and contacts every year Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion servicesAccess to 24-hour virtual urgent care servicesFamily planning and fertility treatmentLGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planningCompany-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent childrenFlexible Spending Accounts for both Health Care and Dependent Care servicesComprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professionalResponsibilitiesPosition Summary The Employee Relations Business Partner (ERBP) helps to ensure legal compliance, adherence to and consistent application of PSA’s policies and practices, administration of collective bargaining agreements, and general human resources support for assigned business units. Job Responsibilities Partners with senior leaders regarding Employee Relations issues, including grievance resolution, investigations, disciplinary decisions, and termination proceedings.Oversees and conducts investigations and ensures compliance with PSA’s policies, practices, and collective bargaining agreements, as well as federal, state, and local employment laws.Assists in preparation of employee notices and corrective action and ensures consistency in administration of corrective actions.Supports leaders through performance management and performance discussions.Assists in the development of leaders through coaching.Assists in planning, organizing, and facilitating employee and leadership HR training.Provides advice and guidance to non-management personnel in resolving work-related disputes and concerns.Assists with establishing Company practices, policies, and procedures, and providing guidance regarding them.Promotes and fosters a safe and secure operating environment.Assists with the onboarding processes and programs for new leaders.Participates in process improvement events to increase department efficiency and reduce administrative effort and expense.Works closely and collaboratively with other PSA departmentsResponsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputsPerforms other duties as assigned.Position SpecificsQualifications RequiredHigh School Diploma/GED required5-7 years of experience in human resourcesExperience in successfully resolving concerns with employees, managers, and government agenciesA demonstrated knowledge of HR programs and practices, including applicable state and federal employment laws and regulations.Advanced computer skills with Microsoft Office programs and human resource related systemsAbility to speak/read/write in English.If hired, must be able to demonstrate that you are authorized to work in the US.Preferred Bachelor’s Degree in Human Resources, Business, or related field or equivalent experiencePrevious experience in supporting a union environmentAbility to manage multiple, complex issues and prioritize projects concurrently. Additional Information Delegation: In absence, responsibilities are delegated to the Assistant Director of Employee RelationsAuthorities: NoneSupervisory Responsibility: This position has no direct supervisory responsibilities, but may serve as a coach and mentor to other employees and leaders at PSA.Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen. AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.PSA Airlines is an Equal Employment Opportunity and Affirmative Action employerPI239174126
Business Process Consultant 2 -Automation
The Judge Group Inc., Charlotte
Location: Charlotte, NCDescription: Business Process Consultant 2 -Automation Charlotte NC (3 days in office MANDATORY)Job Description: In this contingent resource assignment, you may: Participate in low to moderately complex initiatives and identify opportunity for process improvements within Business Execution. Review and analyze basic or tactical Business Execution assignments or challenges that require research, evaluation, and selection of alternatives, related to low-to-medium risk deliverables. Present recommendations for resolving low to moderately complex situations and exercise some independent judgment while developing understanding of function, policies, procedures, and compliance requirements. Provide information to client personnel in Business Execution. Required Qualifications: 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.• Ability to effectively communicate to Sr Business Leadership • Ability to understand complex business problems and identify requisite automation / technology solutions • Ability to collaborate across functional areas and teams to drive execution • Ability to work autonomously and drive execution with minimal supervisionPrior experience • Automation tools and capabilities (RPA, Workflow, AI, Reconciliation etc.) • 3-5 years experience in automation discovery/delivery • Experience in Financial Services or like industryINTAKE This team helps another team provide an automation service across the enterprise by owning intelligent Robotic Process Automation (RPA) workflows. Allows automating controls into the RCSA process. This team is all functional resources while the other has both coders and functional personnel.Will work with senior leaders within the LOB they're supporting as well as with SME's to understand the process they're working with and understand where the automation would work best within that structure. Depending on size and scope of the project, the Sr. BEC may handle the project themselves, team with another, or work with a Project Manager. Project delivery can range from 4-6 weeks to 6-8 months. 2-6 months is the sweet spot.Need to be able to communicate technical processes in layman's terms to the business.3-5 years experience identifying and delivering automation solutions, would lean much more toward the 4-5 years side of that. Having been a Lead the last 2-4 years would be great.Certifications like PMP, Scrummaster, or Six Sigma would be awesome, but not required.Financial industry experience would be preferred. Pharmaceutical, aerospace, automotive or manufacturing would be acceptable as well.Ideal Tools per RTM: • RPA related: o Blueprism, UI Path, Alteryx, Appian • AI related: o Chat GPT, Generative AI • Workflow related: o Jira, Pega, Appian, MS PowerApps, PowerAutomate, Salesforce • Process modeling related: o iGrafx, ARIS, Sigmaflow, SAPJOB DESCRIPTION • Ability to effectively communicate to Sr Business Leadership • Ability to understand complex business problems and identify requisite automation / technology solutions • Ability to collaborate across functional areas and teams to drive execution • Ability to work autonomously and drive execution with minimal supervisionPrior experience • Automation tools and capabilities (RPA, Workflow, AI, Reconciliation etc.) • 3-5 years experience in automation discovery/delivery • Experience in Financial Services or like industry Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com
Call Center Sales Business Retention Rep (Sardis Rd) (Bilingual Spanish) - $18 per Hour Plus Commission & Incentives
SPECTRUM, Charlotte
Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $27.08/hour or $53,623 annually. Top performers can earn $77,300, plus incentives. You may also qualify for free internet, TV and phone services (restrictions do apply).JOB SUMMARYThe Business Retention Representative maximizes customer and revenue retention via inbound and outbound telephone calls from and to commercial customers requesting Disconnect/Downgrade of service while attempting to retain and grow their business.MAJOR DUTIES AND RESPONSIBILITIESActively and consistently support all efforts to simplify and enhance the customer experience.Responsible for skillfully retaining customers through positive customer relationship building. This includes but is not limited to: diffusing the irate customer situation by utilizing strong listening skills and probing techniques and identifying reason(s) for disconnect and overcome objections.Responsible for creating developing long-term relationships with new and existing customersDevelops customer centric solutions and deliver recommendations to right size their business on product benefitsWork through business class customer complaints through understanding the complexity of business telecom needs and how to right size their business. Act as a consultant addressing business needs.Professionally communicate and handle all business class customers concerns with tact and empathy for a business owner perspectiveSave and re-sell the value of our products and services by properly aligning their features, benefits and price with the needs of our customers by effectively transitioning from the Save to upgrading the customer to additional products and services.Take ownership of customers' concerns and act as a primary contact, providing appropriate contact information related to process. Act as intermediary between customer and appropriate departments to ensure customer satisfaction.Research, analyze and resolve billing inquiries.Educate commercial customers on the competitive advantages of Business products, services and support.Maintain knowledge of all marketing campaigns, competitive campaigns/pricing, save offers, and make appropriate use of campaigns/save offers in retaining customers.Identify and engage with company personnel to assist with retention efforts as warranted.Ask insightful questions regarding customer satisfaction and reason for cancellation.Update CSG, Sales force, CIT, and billing system with result of the save attempt. Enter all appropriate work orders, credits and adjustments, early termination fees, etc.Punctual and consistent attendance is required. Must be available for overtime or weekend hours, as needed.Perform other duties as requested.REQUIRED QUALIFICATIONSRequired Skills/Abilities and KnowledgeAbility to read, write, speak and understand EnglishKnowledge of Charter Business Internet, video, music, data, and telephone products and servicesAbility to demonstrate a record of success in your sales career to dateKnowledge of Business Telecom complexitiesRequired EducationHigh school diploma or equivalentRequired Related Work Experience and Number of YearsB2B, Customer Service / Telephone sales experience - 3PREFERRED QUALIFICATIONSPreferred Skills/Abilities and KnowledgeProven sales level knowledge of complex services (Hosted Voice, Cloud Services) is preferredBilingual Spanish PreferredPreferred Related Work Experience and Number of YearsCSG billing software experience preferredB2B sales experience, preferably selling data, voice, cloud and/or video solutionsTelecommunications or Premise Based Voice and Data product sales - 2WORKING CONDITIONSOffice environmentApply now, connect a friend to this opportunity or sign up for job alerts! SRT100 2024-31948 2024 Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.