Front Desk Salary in Boston, MA

Sign-on bonus eligible!GENERAL SUMMARY/ OVERVIEW STATEMENT:Brigham and Women's Hospital is dedicated to:serving the needs of our local and global community providing the highest quality health care to patients and their families expanding the boundaries of medicine through research educating the next generation of health care professional Every employee plays an important role in providing a positive impact on the organization and the people we serve. Your work will be distinguished by demonstrating respect and dignity in all interactions with patients, families and colleagues, excellence in customer service and job performance. All employees are expected to embrace this commitment and demonstrate behavioral competencies in the following areas: People: Focus on serving the community through collaboration and respect Self Management: Accountability, professionalism and commitment to growth and development Organization: A commitment to quality, service and exceptional performance Meeting these expectations is key to the success of your department and the organization. This job description includes:General expectations for the position Addendum A - BWH Behavioral Competencies Addendum B - Job Specific Tasks and Responsibilities Addendum C - Physical/Working Conditions PRINCIPAL DUTIES AND RESPONSIBILITIES: Actual job duties may vary by department (see Addendum B for more detail) Ø Perform duties under moderate supervision with intermediate to advanced proficiency in administrative skills. Ø Provide routine and more complex administrative support such as: typing memos and letters, answering telephones, and taking and distributing messages. Ø Coordinate calendar and schedules including: coordinate calendars for several manager, providers, or coordinate events for department. Ø Proofread and edit manuscripts, perform library or literature searches, and help to create and edit presentation materials. Work with less direction with ability to create more advanced material. Ø Helps to prepare and edit grant applications and other related materials with less direction and more applicable knowledge of the process. Ø Perform transcription of dictated physician notes. Ø Assist with training and orienting staff as needed. Ø Provide cross coverage as needed. Ø Assist with special projects as directed. Ø Follow HIPAA guidelines for the management of patient privacy and confidentiality. Ø Other duties, as assigned. Addendum A: BWH Behavioral Competencies1. People: Focus on serving the community through collaboration and respect Inclusiveness Definition: Maintain an environment where individuals value and respect differences in all situations. Stand firm against intolerance and bias to create a welcoming environment and respect all individuals regardless of race, gender identity, ethnicity, language, sexual orientation, age, physical or mental ability, religion, socio-economic status, or national origin. a) Work effectively with others who have diverse perspectives, talents, roles, backgrounds and/or styles b) Contribute to a positive team environment where differences are respected, supported and are free from stereotyping and offensive comments c) Be professional when approached about behaviors that might be perceived as disrespectful Open Communication Definition: The ability to effectively articulate and receive information in a clear, concise and timely manner. a) Practice active listening skills b) Foster and maintain an environment that respects open dialogue, differences of opinion, as well as diverse communication styles c) Ensure that information is shared in a clear, accurate, and timely manner using the appropriate communication method for your audience d) Express oneself clearly and professionally in your verbal, non-verbal, written, and electronic communication Building Collaborative Relationships Definition: Identifying opportunities and taking action to build relationships between one's area and other areas, teams, departments, units, or organizations to help achieve organizational goals. a) Take initiative to support others and build productive relationships that will lead to a cohesive workplace b) Interact effectively with other team members, departments and customers to accomplish organizational goals Organizational Awareness Definition: Understand how one's own work affects the organization as a whole and demonstrate a commitment to the organizational goals. a) Support and respect BWH's mission, vision, values and history b) Understand and recognize how your individual role and department impacts the organization 2. Self Management: Accountability, professionalism and commitment to growth and development Embracing Change Definition: Demonstrate adaptability and openness to organizational changes needed to improve effectiveness and goals. a) Support and positively participate in organizational and/or job specific changes b) Initiate appropriate action when change is needed c) Be flexible and open to new ideas d) Adapt to shifting priorities Learning Oriented Definition: Predisposed to pursue learning opportunities even outside own comfort zone, one stays abreast of new tools and methods, rising to add value and build challenge in current assignments. a) Demonstrate openness to learning from successes and failures b) Recognize and participate in learning opportunities c) Seek and share best practices Professionalism Definition: Practice respect for self and others; and adhere to BWH standards, policies, and procedures at all times. a) Adhere to BWH's Code of Conduct, Guide to Ethical Standards, policies and procedures b) Align behavior with the organizational mission and values c) Practice respect in accordance to the BWH standards d) Demonstrate responsibility, reliability, and trustworthiness 3. Organization: A commitment to quality, service and exceptional performance.Quality and Safety Focus Definition: Responsible for meeting standards of performance or outcomes in a safe manner while avoiding risks. a) Align job performance with quality and safety standards (e.g. The Joint Commission, BWH and department specific standards) b) Adhere to established policies and procedures c) Take action to prevent errors d) Identify and report adverse events, errors and incidents Efficiency and Performance Improvement Definition: Systematic approach to improve performance by eliminating waste, non-value added activities and variability in processes. a) Participate in process and performance improvement by identifying, analyzing, and enhancing existing processes to achieve better outcomes b) Maximize available resources to achieve performance measures; reduce waste, rework, and work-arounds consistent with one's role Problem Solving Definition: Able to gather appropriate data and diagnose the cause of the problem before taking action; and if necessary develop alternative courses of action. a) Recognize actual and potential problems and take appropriate action towards a solution b) Offer assistance, as needed, when a potential problem situation is observed c) Use good judgment to keep manager informed of problems or issues, following department practice Service Excellence Definition: Focusing one's efforts towards anticipating, meeting and exceeding the expressed and unexpressed needs or expectations of internal and external customers. a) Apply service standards consistently to present a positive image of BWH to colleagues, health providers, patients, families, and visitors: b) Engage with positive greetings and active listening c) Empathize by expressing understanding d) Educate throughout the information exchange e) Enlist thoughts and ideas from others4 4. General/Administrative Support: (required of all Administrative Support employees) Information Gathering Definition: Identify and seek information needed to clarify a situation. Ask questions to discover the facts. a) Identify specific information needed to clarify a situation or to make a decision b) Probe skillfully to get at the facts Addendum B: Job Specific Duties and ResponsibilitiesThe Front Desk Practice Assistant II is responsible for:Ø High volume communication with patients, coordinators, departments, practices, and divisions within BWH and outside of BWH. Ø Extensive daily communication and contact with many Clinical and Administrative Departments of BWH, as well as other medical facilities and organizations including the Brigham and Women's Physician Organization (BWPO). This requires routing factual and confidential information and a detailed knowledge of policies and procedures at this institution as the others.Ø Ensuring that patient concerns are addressed and followed up within the division. Ensure that most recent insurance and referrals are available. Verify active and contracted insurance status.Ø Composing routine correspondence to patients and physicians; extracting basic information from patient records. Engage with other departments and hospitals to coordinate services as needed.Ø Works as a team member with all staff in the department to ensure smooth operation of the department, including participation in staff or faculty meetings, taking minutes, preparing agendas, and even coverage of other positions when necessary. Ø Monitors daily schedule and exam room utilization-communicating with clinicians and patients/visitors to set expectations and maintain efficient flow. Ø Handles all telephone calls and messages having to do with Stoma Clinic, triaging calls, as necessary, to appropriate personnel. Ø Ensuring that patient concerns are addressed and followed up by the appropriate personnel within the division. Ensure that most recent data is available and has been examined by provider(s). Ø Assists division management with all events and items regarding physician(s) including mailings, calling, event planning, fund raising, etc.Ø Review and resolves all billing inquiries and issues for physician(s) practice under the guidance of the Practice Manager, Administrative Manager and/or Billing Manager. This may include physician(s) rejection report, credit balance report, and TES edits. Ø Mails out copies of patient visit notes, pathology reports, radiology results, etc to all referring and coordinating physicians according to HIPPA and Division guidelines for physician(s).Ø Provides administrative support including composing correspondence, completing forms, retrieving and delivering patient records and completing travel arrangements for clinician. Ø Greets patients and directs visitors.Ø Responds to requests for routine information or assistance within scope of knowledge. Ø Enters work orders for Engineering, IT and Telecommunication related issuesØ Orders all non-medical office suppliesØ Reviews wrap up orders for virtual and in person appointments and schedules as appropriateØ Sorts faxesØ Scanning Ø Triages in-basket messagesØ Send letters and prep instructions to patients for procedures/surgeriesØ Schedule appointments via the referral WQØ Schedule colonoscopies Ø Other tasks as neededØ Schedule and check in patients for appointments/procedures, confirm appointments/procedures, prepare for patient visit by providing patient with all necessary information and completing all necessary tasks.Ø Receive patient at arrival, verify and obtain all necessary information, and ensure forms are completed. Ø Ensure all billing/fiscal information is completed and submitted after visit, including collection and daily reconciliation of any co-payments or program fees. Ø Provide routine administrative support such as: typing memos and letters, answering telephones, and taking and distributing messages.Ø Frequently review department and individual performance metrics; work continuously toward improvement goals.Ø Assist with supply management for work area. Ø Attend regular staff and small group meetings a huddles. Ø Performs other duties, as assigned.Qualifications Level of education required: • Bachelor's degree or equivalent work experience preferred.• Prior administrative experience in a clinical operations setting (preferably within surgery).• 3+ years experience with patient access and delivery systems, referrals and authorizations, billing functions and procedures, and/or financial analysis strongly preferred.• Excellent computer skills: proficiency with Microsoft Outlook, Word, and Excel; insurance approval process; and clinical service billing.Other experience required: Excellent organizational skills.Knowledge of Medical Terminology is preferred. Computer knowledge required: Windows, MS Outlook, MS Word and MS Excel. Ability to prioritize work and meet deadlines, and work under pressure. Ability to use discretion in confidential matters. Ability to read, write and articulate in English is required. Technical skills required: Ø Knowledge of practice operations and standards. Ø Understanding of procedures including filing, copying, scanning, printing, and faxing. Ø Phone skills: Ability to use phone system (answer and screen calls, put on hold), handle more complex calls and give more detailed information. Ø Verbal skills: Ability to interpret information as appropriate, answer more complex questions in the most professional manner and communicate in a professional, courteous, clear and concise manner. Ø Organization Skills: Ability to manage work processes in a neat and orderly way and to sort and alphabetize. Ability to manage multiple tasks effectively, follow established protocols, and work within systems. Ø Writing Skills: Ability to correspond and communicate with others clearly and effectively in writing (via e-mail, memo or interoffice note) and to take complete and accurate messages. May respond directly on behalf of manager/provider without direction or instruction. Ø System Skills: Ability to type and enter data effectively and at a more advanced level. Intermediate level computer skills including the ability to use word processing, spreadsheet, database and presentation applications. Ø Intermediate understanding and use of medical terminology. Ø Intermediate comprehension of billing and fiscal information. Ø Knowledgeable and compliant with all hospital, State and Federal requirements (where applicable to job performance), including policy and procedures with The Joint Commission and HIPAA. WORKING CONDITIONS:Hospital based ambulatory practice. Normal patient environments where there are some exposures to communicable diseases, unpleasant odors, needle, and blood products.HOSPITAL WIDE RESPONSIBILITIES:Works within legal, regulatory, accreditation and ethical practice standards relevant to the position and as established by BWH/Partners; follows safe practices required for the position; complies with appropriate BWH and Partners policies and procedures; fulfills any training required by BWH and/or Partners, as appropriate; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff.EEO Statement BWH is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Job Description Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. JOB SUMMARY Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment? If so, the Front Office at Marriott Vacations Worldwide might be the place for you! You will have the opportunity to welcome our Owners and guests home, while experiencing our dedication to the well-being of our associates. As a Guest Service Associate, you will be interacting directly with Owners and guests from the time they arrive on property until they depart. In addition, your responsibilities include, but are not limited to, processing all guest arrivals and departures, and providing accurate information about the resort and surrounding area while delivering a personalized vacation experience for each Owner and guest. CORE WORK ACTIVITIES Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Attention to customer service with a professional and pleasant personality. Available to work a flexible schedule including evenings, weekends, and holidays. Perform other reasonable job duties as requested by Supervisors. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture Job Requirements #US MVW Resort Ops

Our client, an investment advisory firm located in Boston, is seeking a Professional Development Coordinator. This is a temp-to-perm opportunity and can compensate up to $30/hr. depending on experience. The ideal candidate will possess a willingness to learn, a positive & collaborative spirit, and an interest in detailed work. Qualified candidates are encouraged to apply today for immediate consideration!Responsibilities :Answer phones and greet guestsManage office supply inventoryAssist with conference rooms and meetings managementSchedule a variety of meetings including video conferences, creating links and sending to all involved partiesTroubleshooting any onsite IT issues like printers, photocopiers, zoom links, phone systems, etc. Project assistance for multiple departments including HR, Operations, the Books & Records Team and other senior staff Partner with 3 other administrative employees to manage office coverage and smooth operationsStock kitchen and maintain cleanliness of common areasUpdate spreadsheets, databases, and correspondenceHeavy emphasis on MS Office, especially using Excel Other duties as assignedBeacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future (TM)

Schedule: Emergency Department. Per Diem- 16 hours- (2) 8 hour shifts each week in 6 month period. Weekend and holiday rotations. Under the supervision of the Nursing Director and as a member of the Unit Based Patient Care Team, the unit secretary performs a wide range of secretarial duties and coordinates unit/floor procedure to ensure professional and efficient operation of the department in providing quality patient care. Performs the following duties to support unit operations and coordination of resources including but not limited to:Answering unit phonesCollaborating with health care team members and other departmentsScheduling patient tests and appointmentsMaintaining all medical records Initiating and tracking unit requestsCoordinating discharges, transfers, and admissions proactively to assure efficient operation and management of resources on the unit. Greets patients arriving at the Emergency Department. Provides directions and assistance to patients and visitors. Assures the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice.Demonstrate the knowledge and skills necessary to provide indirect patient family centered care appropriate to the age of the patients served on assigned unit.Grade: 125About Brigham and Women's Faulkner HospitalBrigham and Women's Faulkner Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.Brigham and Women's Faulkner Hospital is a 171- bed non-profit, community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum. Founded in 1900, Brigham and Women's Faulkner Hospital offers comprehensive care in a wide variety of specialties. Brigham and Women's Faulkner Hospital is a designated Magnet hospital by the American Nurses Credentialing Center, a recognition that fewer than nine percent of all US hospitals receive. At Brigham and Women's Faulkner Hospital, we believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers, our patients, and those we may never meet, are at the center of everything we do. If you're looking for more than a career, join Brigham and Women's Faulkner Hospital. Our patients call it better care. Our employees call it home.Qualifications High School Diploma or equivalent required, Associate's Degree preferred. 1-2 years of experience in medical, customer service setting preferred.Knowledge of medical terminology preferred. Computer knowledge of Microsoft Office strongly preferred.Staff adheres to all I C.A.R.E. Standards. Excellent interpersonal skills to interact effectively with patients, visitors, and hospital personnel. The ability to work under stressful conditions, adapting to the changing pace on the unit, frequent interruptions, emergencies, and acutely ill patients.Ability to assist lifting and carrying up to 20 lbsAbiility to assist with transportation of patients on and off the podDemonstrated verbal and written communication skills to effectively interact with staff through voice mail, e-mail, etc. Ability to sit and/or stand for an extended period of time. EEO Statement Brigham and Women's Faulkner Hospitalis an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

GENERAL SUMMARY/ OVERVIEW STATEMENT:Brigham and Women's Hospital is dedicated to:serving the needs of our local and global community providing the highest quality health care to patients and their families expanding the boundaries of medicine through research educating the next generation of health care professional Every employee plays an important role in providing a positive impact on the organization and the people we serve. Your work will be distinguished by demonstrating respect and dignity in all interactions with patients, families and colleagues, excellence in customer service and job performance. All employees are expected to embrace this commitment and demonstrate behavioral competencies in the following areas: People: Focus on serving the community through collaboration and respect Self Management: Accountability, professionalism and commitment to growth and development Organization: A commitment to quality, service and exceptional performance Meeting these expectations is key to the success of your department and the organization. This job description includes:General expectations for the position Addendum A - BWH Behavioral Competencies Addendum B - Job Specific Tasks and Responsibilities Addendum C - Physical/Working Conditions PRINCIPAL DUTIES AND RESPONSIBILITIES: Actual job duties may vary by department (see Addendum B for more detail) Ø Perform duties under moderate supervision with intermediate to advanced proficiency in administrative skills. Ø Provide routine and more complex administrative support such as: typing memos and letters, answering telephones, and taking and distributing messages. Ø Coordinate calendar and schedules including: coordinate calendars for several manager, providers, or coordinate events for department. Ø Proofread and edit manuscripts, perform library or literature searches, and help to create and edit presentation materials. Work with less direction with ability to create more advanced material. Ø Helps to prepare and edit grant applications and other related materials with less direction and more applicable knowledge of the process. Ø Perform transcription of dictated physician notes. Ø Assist with training and orienting staff as needed. Ø Provide cross coverage as needed. Ø Assist with special projects as directed. Ø Follow HIPAA guidelines for the management of patient privacy and confidentiality. Ø Other duties, as assigned. Addendum A: BWH Behavioral Competencies1. People: Focus on serving the community through collaboration and respect Inclusiveness Definition: Maintain an environment where individuals value and respect differences in all situations. Stand firm against intolerance and bias to create a welcoming environment and respect all individuals regardless of race, gender identity, ethnicity, language, sexual orientation, age, physical or mental ability, religion, socio-economic status, or national origin. a) Work effectively with others who have diverse perspectives, talents, roles, backgrounds and/or styles b) Contribute to a positive team environment where differences are respected, supported and are free from stereotyping and offensive comments c) Be professional when approached about behaviors that might be perceived as disrespectful Open Communication Definition: The ability to effectively articulate and receive information in a clear, concise and timely manner. a) Practice active listening skills b) Foster and maintain an environment that respects open dialogue, differences of opinion, as well as diverse communication styles c) Ensure that information is shared in a clear, accurate, and timely manner using the appropriate communication method for your audience d) Express oneself clearly and professionally in your verbal, non-verbal, written, and electronic communication Building Collaborative Relationships Definition: Identifying opportunities and taking action to build relationships between one's area and other areas, teams, departments, units, or organizations to help achieve organizational goals. a) Take initiative to support others and build productive relationships that will lead to a cohesive workplace b) Interact effectively with other team members, departments and customers to accomplish organizational goals Organizational Awareness Definition: Understand how one's own work affects the organization as a whole and demonstrate a commitment to the organizational goals. a) Support and respect BWH's mission, vision, values and history b) Understand and recognize how your individual role and department impacts the organization 2. Self Management: Accountability, professionalism and commitment to growth and development Embracing Change Definition: Demonstrate adaptability and openness to organizational changes needed to improve effectiveness and goals. a) Support and positively participate in organizational and/or job specific changes b) Initiate appropriate action when change is needed c) Be flexible and open to new ideas d) Adapt to shifting priorities Learning Oriented Definition: Predisposed to pursue learning opportunities even outside own comfort zone, one stays abreast of new tools and methods, rising to add value and build challenge in current assignments. a) Demonstrate openness to learning from successes and failures b) Recognize and participate in learning opportunities c) Seek and share best practices Professionalism Definition: Practice respect for self and others; and adhere to BWH standards, policies, and procedures at all times. a) Adhere to BWH's Code of Conduct, Guide to Ethical Standards, policies and procedures b) Align behavior with the organizational mission and values c) Practice respect in accordance to the BWH standards d) Demonstrate responsibility, reliability, and trustworthiness 3. Organization: A commitment to quality, service and exceptional performance.Quality and Safety Focus Definition: Responsible for meeting standards of performance or outcomes in a safe manner while avoiding risks. a) Align job performance with quality and safety standards (e.g. The Joint Commission, BWH and department specific standards) b) Adhere to established policies and procedures c) Take action to prevent errors d) Identify and report adverse events, errors and incidents Efficiency and Performance Improvement Definition: Systematic approach to improve performance by eliminating waste, non-value added activities and variability in processes. a) Participate in process and performance improvement by identifying, analyzing, and enhancing existing processes to achieve better outcomes b) Maximize available resources to achieve performance measures; reduce waste, rework, and work-arounds consistent with one's role Problem Solving Definition: Able to gather appropriate data and diagnose the cause of the problem before taking action; and if necessary develop alternative courses of action. a) Recognize actual and potential problems and take appropriate action towards a solution b) Offer assistance, as needed, when a potential problem situation is observed c) Use good judgment to keep manager informed of problems or issues, following department practice Service Excellence Definition: Focusing one's efforts towards anticipating, meeting and exceeding the expressed and unexpressed needs or expectations of internal and external customers. a) Apply service standards consistently to present a positive image of BWH to colleagues, health providers, patients, families, and visitors: b) Engage with positive greetings and active listening c) Empathize by expressing understanding d) Educate throughout the information exchange e) Enlist thoughts and ideas from others4 4. General/Administrative Support: (required of all Administrative Support employees) Information Gathering Definition: Identify and seek information needed to clarify a situation. Ask questions to discover the facts. a) Identify specific information needed to clarify a situation or to make a decision b) Probe skillfully to get at the facts Addendum B: Job Specific Duties and ResponsibilitiesThe Front Desk Practice Assistant II is responsible for:Ø High volume communication with patients, coordinators, departments, practices, and divisions within BWH and outside of BWH. Ø Extensive daily communication and contact with many Clinical and Administrative Departments of BWH, as well as other medical facilities and organizations including the Brigham and Women's Physician Organization (BWPO). This requires routing factual and confidential information and a detailed knowledge of policies and procedures at this institution as the others.Ø Ensuring that patient concerns are addressed and followed up within the division. Ensure that most recent insurance and referrals are available. Verify active and contracted insurance status.Ø Composing routine correspondence to patients and physicians; extracting basic information from patient records. Engage with other departments and hospitals to coordinate services as needed.Ø Works as a team member with all staff in the department to ensure smooth operation of the department, including participation in staff or faculty meetings, taking minutes, preparing agendas, and even coverage of other positions when necessary. Ø Monitors daily schedule and exam room utilization-communicating with clinicians and patients/visitors to set expectations and maintain efficient flow. Ø Handles all telephone calls and messages having to do with Stoma Clinic, triaging calls, as necessary, to appropriate personnel. Ø Ensuring that patient concerns are addressed and followed up by the appropriate personnel within the division. Ensure that most recent data is available and has been examined by provider(s). Ø Assists division management with all events and items regarding physician(s) including mailings, calling, event planning, fund raising, etc.Ø Review and resolves all billing inquiries and issues for physician(s) practice under the guidance of the Practice Manager, Administrative Manager and/or Billing Manager. This may include physician(s) rejection report, credit balance report, and TES edits. Ø Mails out copies of patient visit notes, pathology reports, radiology results, etc to all referring and coordinating physicians according to HIPPA and Division guidelines for physician(s).Ø Provides administrative support including composing correspondence, completing forms, retrieving and delivering patient records and completing travel arrangements for clinician. Ø Greets patients and directs visitors.Ø Responds to requests for routine information or assistance within scope of knowledge. Ø Enters work orders for Engineering, IT and Telecommunication related issuesØ Orders all non-medical office suppliesØ Reviews wrap up orders for virtual and in person appointments and schedules as appropriateØ Sorts faxesØ Scanning Ø Triages in-basket messagesØ Send letters and prep instructions to patients for procedures/surgeriesØ Schedule appointments via the referral WQØ Schedule colonoscopies Ø Other tasks as neededØ Schedule and check in patients for appointments/procedures, confirm appointments/procedures, prepare for patient visit by providing patient with all necessary information and completing all necessary tasks.Ø Receive patient at arrival, verify and obtain all necessary information, and ensure forms are completed. Ø Ensure all billing/fiscal information is completed and submitted after visit, including collection and daily reconciliation of any co-payments or program fees. Ø Provide routine administrative support such as: typing memos and letters, answering telephones, and taking and distributing messages.Ø Frequently review department and individual performance metrics; work continuously toward improvement goals.Ø Assist with supply management for work area. Ø Attend regular staff and small group meetings a huddles. Ø Performs other duties, as assigned.Qualifications Level of education required: • Bachelor's degree or equivalent work experience preferred.• Prior administrative experience in a clinical operations setting (preferably within surgery).• 3+ years experience with patient access and delivery systems, referrals and authorizations, billing functions and procedures, and/or financial analysis strongly preferred.• Excellent computer skills: proficiency with Microsoft Outlook, Word, and Excel; insurance approval process; and clinical service billing.Other experience required: Excellent organizational skills.Knowledge of Medical Terminology is preferred. Computer knowledge required: Windows, MS Outlook, MS Word and MS Excel. Ability to prioritize work and meet deadlines, and work under pressure. Ability to use discretion in confidential matters. Ability to read, write and articulate in English is required. Technical skills required: Ø Knowledge of practice operations and standards. Ø Understanding of procedures including filing, copying, scanning, printing, and faxing. Ø Phone skills: Ability to use phone system (answer and screen calls, put on hold), handle more complex calls and give more detailed information. Ø Verbal skills: Ability to interpret information as appropriate, answer more complex questions in the most professional manner and communicate in a professional, courteous, clear and concise manner. Ø Organization Skills: Ability to manage work processes in a neat and orderly way and to sort and alphabetize. Ability to manage multiple tasks effectively, follow established protocols, and work within systems. Ø Writing Skills: Ability to correspond and communicate with others clearly and effectively in writing (via e-mail, memo or interoffice note) and to take complete and accurate messages. May respond directly on behalf of manager/provider without direction or instruction. Ø System Skills: Ability to type and enter data effectively and at a more advanced level. Intermediate level computer skills including the ability to use word processing, spreadsheet, database and presentation applications. Ø Intermediate understanding and use of medical terminology. Ø Intermediate comprehension of billing and fiscal information. Ø Knowledgeable and compliant with all hospital, State and Federal requirements (where applicable to job performance), including policy and procedures with The Joint Commission and HIPAA. WORKING CONDITIONS:Hospital based ambulatory practice. Normal patient environments where there are some exposures to communicable diseases, unpleasant odors, needle, and blood products.HOSPITAL WIDE RESPONSIBILITIES:Works within legal, regulatory, accreditation and ethical practice standards relevant to the position and as established by BWH/Partners; follows safe practices required for the position; complies with appropriate BWH and Partners policies and procedures; fulfills any training required by BWH and/or Partners, as appropriate; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff.EEO Statement BWH is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

GENERAL SUMMARY/ OVERVIEW STATEMENT: Summarize the nature and level of work performed.Under the general direction of the ED Administrative Supervisor/Manager, the incumbent coordinates administrative and reception support functions in Emergency Department. Facilitates communication within and across treatment areas and external Hospital departments. Arrives patients, coordinates arrival to the treatment Areas, monitors patient disposition to aid throughput, facilitates movement to/from test sites and procedure areas. Organizes belongings, paperwork, transportation for discharge of patient. Triages all telephone calls and responds accordingly. Monitors entrances to secured areas, screens before allowing entry. Must be sensitive to patient needs and responsive to medical and nursing staff needs. Receives patients' relatives and visitors and directs them to the appropriate individual(s). Effective interpersonal and communication skills are essential. Provides support as needed to all ED staff. Must have excellent customer service and organizational skills. Is expected to train and be competent to cover 7 unique treatment areas with different workflows and requirements. Expected to train and be competent to cover ED Main Desk position. PRINCIPAL DUTIES AND RESPONSIBILITIES: Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation.PATIENT ARRIVAL PROCEDURESPerforms Patient Arrival. Enters demographic data and obtains medical record number.Arrives patient as unknown if unable to identify.Follows up on identity of unknown patients.Places ID band on patient (or delivers to room at clinician request) and verifies name and date of birth.Redirects accompanying visitors/family to private waiting area while patient gets settled at the direction of clinical staff.Contacts Social Services for Trauma patients whose family has not been notified.Arranges for Emergency Release and pick up of Blood products at direction of clinical staff.Links Arrival to Referral and CMED note.Rooms patient in EpicConducts bedside registration interview. (May entail belongings search for ID if patient is acute)Understands process to secure belongings for evidenceEnters patient data into monitoring system after discharging prior patient from monitoring system.Advises patients regarding valuables. Secures valuables and documents at patient's request.Assembles, labels and appropriately routes patient paperwork. PATIENT TRACKING PROCEDURESReviews treatment area census in Epic frequently, and updates to ensure accuracyActs as liaison between clinical staff and transport to ensure timing of transport to test area is appropriate.Arranges patient transport for tests. Places patient's name on transport board. Uses and differentiates between "Back In Bed" and "Back To Bed" functions in Epic..Monitors Epic Trackboard to provide timely notice that all handoffs are complete and inquires of clinical staff if timing is appropriate for transfer to inpatient unit.Arranges transport to inpatient and observation units. Places patient name and appropriate destination on Transport Board.Arranges non-patient transport.Ensures paperwork moves with the patient, Supports Alternative pathway to NWH admission by documenting bed assignment from Admitting, notifying Nursing, completing transfer checklist and arranging transportation.Facilitates communication between patients/visitors and Providers/Nurses. Provides direction and advice to patients and visitors on non-clinical matters.TREATMENT AREA OPERATIONS PROCEDURESResponds to all Clinician requests for assistance. Refers unresolved requests to Charge for follow up. Obtains Blood Bank requisitions and arranges for tubing or pick up of blood products.Observes waiting areas/treatment areas and reports disruptions, unusual activity, change in patient status to Security or Clinical staff as appropriate.Monitors the Pediatric waiting area and informs clinical staff of any concerns.Assists with security by monitoring entrances to the areas. Requests limit to number of visitors at clinician request.Understands Section 12 paperwork, and knows which patients are on Section 12. Notifies Security or Clinician if patient on Section 12 tries to leave.Responds to entrance requests in secured areas via the monitor and screens before allowing entry.Troubleshoots reported hardware and software problems, Opens Help Desk tickets for unresolved issues by and notifies Charge.When directed by Nursing, explains Violence Against Women Act billing options to patient, completes necessary paperwork, notifies appropriate parties for Registration and Billing updates.Understands and complies with policy related to SANE paperwork. Arranges SANE nurse parking through Charge.Rounds regularly and collects paperwork from Provider 'done basket', labels paperwork, checks location of the patient in Epic and appropriately routes the paperwork.Runs reports to determine current location of patients who have left the department and other information.Reviews the referral list and notifies Charge of patients in the Department with unlinked referrals.Sets up communication aids for patients when requested (IPOP, VPOP), or pages Interpreter services. Uses the Belongings function in Epic to document valuables and belongings. PATIENT DISCHARGE / TRANSFER / DISMISSAL PROCEDURESChecks safe log , notifies Charge Coordinator, and ensures that valuables are returned to patient prior to departure.Ensures patient belongings are returned to patient if they were secured.Arranges discharge transportation at direction of clinicians (taxi, chair car, ambulance, etc.) Ensures that MD completes Ambulance Necessity Form.For patient transfers to other facilities assembles paperwork, ensures Cobra Form is complete and signed. Sends original with patient and files copies with the rest of the discharge paperwork.For patient deaths: labels Report of Death and gives to physician. Assembles paperwork for Medical Examiner and gives to Charge with any MGH medical record paperwork. Assists with returning valuables to families.Dismisses patients from Epic. Dismisses patients from monitoring system. Processes dismissal paperwork. Labels all paperwork. Alphabetizes, and files paperwork.TELEPHONE / PAGING / VOALTE PROCEDURESAnswers all incoming calls for treatment area. Directs calls or assists callers.Understands protocols related to off scope patients and appropriately directs inquiries.Records and communicates lab results (stats and panic values).Appropriately re-directs stat result calls from the Micro lab.Uses intercom system and Voalte system for intradepartmental communication.Initiates pages at request of treatment area staff and when noting the need for support services.Assists patients with notifying/calling families upon request.Calls ancillary departments to obtain services.Troubleshoots issues with Voalte phones, reports unresolved issues to Charge.Reconciles Voalte phone inventory; notifies Charge of missing phones and phones not signed out.Meets all competencies to cover the main ED phone lines.VISITOR ASSISTANCE FUNCTIONSReceives request via intercom for visitor permission from Front Desk Reception.Checks with patient's nurse for permission and relays to Front Desk Reception.Greets, assists, directs visitors arriving in treatment area.May have to redirect visitors to the family waiting area.Follows through on visitor inquiries throughout the patient stay.May request or instruct visitors to leave at request of treatment area staff.PATIENT ON CALL TO OR PROCEDURESPrints additional ID band and delivers to patient room. Secures and documents patient valuable and belongings or arranges for family to take them.Assembles any patient paperwork and labels it. Places in plastic sleeve and delivers to patient room.SUPPLIES / EQUIPMENT / EOC FUNCTIONSOrders and stocks specified forms and clerical supplies for treatment area.Tracks down and obtains supplies at request of clinical staff.Obtains equipment and arranges for equipment replacement/repair at request of clinical staff.Pages Environmental Services to clean discharge bays.Calls Buildings and Grounds, Network Services, Biomedical Engineering, etc. and arranges for routine immediate maintenance repairs. Communicates unresolved supply, equipment, physical plant, safety, etc. issues to Charge Coordinator or Team Lead for follow up.SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: (MUST be realistic, neither overstated nor understated, and related to the essential functions of the job.)Ability to handle sensitive and confidential information appropriatelySound judgment and critical thinkingAbility to prioritize effectivelyAbility to handle multiple tasks in a busy environmentStrong organizational and follow-through skillsAccuracy and attention to detailStrong customer service and interpersonal skillsStrong communication skillsAbility to be flexible and to function within a team environmentHas the ability to maintain composure in stressful circumstances.Basic computer skills and/or facility to learn computer skills required for Microsoft Outlook, EPIC, etc.Schedule RequirementsEvery weekendAll incumbents must work up to 6 holidays per year.Qualifications EducationHigh School diploma or GED requiredAssociate/Bachelors degree preferredExperienceHealth care setting preferred1 year related work experience preferred

GENERAL SUMMARY/ OVERVIEW STATEMENT: Summarize the nature and level of work performed.Under the general direction of the ED Administrative Supervisor/Manager, the incumbent coordinates administrative and reception support functions in Emergency Department. Facilitates communication within and across treatment areas and external Hospital departments. Arrives patients, coordinates arrival to the treatment Areas, monitors patient disposition to aid throughput, facilitates movement to/from test sites and procedure areas. Organizes belongings, paperwork, transportation for discharge of patient. Triages all telephone calls and responds accordingly. Monitors entrances to secured areas, screens before allowing entry. Must be sensitive to patient needs and responsive to medical and nursing staff needs. Receives patients' relatives and visitors and directs them to the appropriate individual(s). Effective interpersonal and communication skills are essential. Provides support as needed to all ED staff. Must have excellent customer service and organizational skills. Is expected to train and be competent to cover 7 unique treatment areas with different workflows and requirements. Expected to train and be competent to cover ED Main Desk position. PRINCIPAL DUTIES AND RESPONSIBILITIES: Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation.PATIENT ARRIVAL PROCEDURESPerforms Patient Arrival. Enters demographic data and obtains medical record number.Arrives patient as unknown if unable to identify.Follows up on identity of unknown patients.Places ID band on patient (or delivers to room at clinician request) and verifies name and date of birth.Redirects accompanying visitors/family to private waiting area while patient gets settled at the direction of clinical staff.Contacts Social Services for Trauma patients whose family has not been notified.Arranges for Emergency Release and pick up of Blood products at direction of clinical staff.Links Arrival to Referral and CMED note.Rooms patient in EpicConducts bedside registration interview. (May entail belongings search for ID if patient is acute)Understands process to secure belongings for evidenceEnters patient data into monitoring system after discharging prior patient from monitoring system.Advises patients regarding valuables. Secures valuables and documents at patient's request.Assembles, labels and appropriately routes patient paperwork. PATIENT TRACKING PROCEDURESReviews treatment area census in Epic frequently, and updates to ensure accuracyActs as liaison between clinical staff and transport to ensure timing of transport to test area is appropriate.Arranges patient transport for tests. Places patient's name on transport board. Uses and differentiates between "Back In Bed" and "Back To Bed" functions in Epic..Monitors Epic Trackboard to provide timely notice that all handoffs are complete and inquires of clinical staff if timing is appropriate for transfer to inpatient unit.Arranges transport to inpatient and observation units. Places patient name and appropriate destination on Transport Board.Arranges non-patient transport.Ensures paperwork moves with the patient, Supports Alternative pathway to NWH admission by documenting bed assignment from Admitting, notifying Nursing, completing transfer checklist and arranging transportation.Facilitates communication between patients/visitors and Providers/Nurses. Provides direction and advice to patients and visitors on non-clinical matters.TREATMENT AREA OPERATIONS PROCEDURESResponds to all Clinician requests for assistance. Refers unresolved requests to Charge for follow up. Obtains Blood Bank requisitions and arranges for tubing or pick up of blood products.Observes waiting areas/treatment areas and reports disruptions, unusual activity, change in patient status to Security or Clinical staff as appropriate.Monitors the Pediatric waiting area and informs clinical staff of any concerns.Assists with security by monitoring entrances to the areas. Requests limit to number of visitors at clinician request.Understands Section 12 paperwork, and knows which patients are on Section 12. Notifies Security or Clinician if patient on Section 12 tries to leave.Responds to entrance requests in secured areas via the monitor and screens before allowing entry.Troubleshoots reported hardware and software problems, Opens Help Desk tickets for unresolved issues by and notifies Charge.When directed by Nursing, explains Violence Against Women Act billing options to patient, completes necessary paperwork, notifies appropriate parties for Registration and Billing updates.Understands and complies with policy related to SANE paperwork. Arranges SANE nurse parking through Charge.Rounds regularly and collects paperwork from Provider 'done basket', labels paperwork, checks location of the patient in Epic and appropriately routes the paperwork.Runs reports to determine current location of patients who have left the department and other information.Reviews the referral list and notifies Charge of patients in the Department with unlinked referrals.Sets up communication aids for patients when requested (IPOP, VPOP), or pages Interpreter services. Uses the Belongings function in Epic to document valuables and belongings. PATIENT DISCHARGE / TRANSFER / DISMISSAL PROCEDURESChecks safe log , notifies Charge Coordinator, and ensures that valuables are returned to patient prior to departure.Ensures patient belongings are returned to patient if they were secured.Arranges discharge transportation at direction of clinicians (taxi, chair car, ambulance, etc.) Ensures that MD completes Ambulance Necessity Form.For patient transfers to other facilities assembles paperwork, ensures Cobra Form is complete and signed. Sends original with patient and files copies with the rest of the discharge paperwork.For patient deaths: labels Report of Death and gives to physician. Assembles paperwork for Medical Examiner and gives to Charge with any MGH medical record paperwork. Assists with returning valuables to families.Dismisses patients from Epic. Dismisses patients from monitoring system. Processes dismissal paperwork. Labels all paperwork. Alphabetizes, and files paperwork.TELEPHONE / PAGING / VOALTE PROCEDURESAnswers all incoming calls for treatment area. Directs calls or assists callers.Understands protocols related to off scope patients and appropriately directs inquiries.Records and communicates lab results (stats and panic values).Appropriately re-directs stat result calls from the Micro lab.Uses intercom system and Voalte system for intradepartmental communication.Initiates pages at request of treatment area staff and when noting the need for support services.Assists patients with notifying/calling families upon request.Calls ancillary departments to obtain services.Troubleshoots issues with Voalte phones, reports unresolved issues to Charge.Reconciles Voalte phone inventory; notifies Charge of missing phones and phones not signed out.Meets all competencies to cover the main ED phone lines.VISITOR ASSISTANCE FUNCTIONSReceives request via intercom for visitor permission from Front Desk Reception.Checks with patient's nurse for permission and relays to Front Desk Reception.Greets, assists, directs visitors arriving in treatment area.May have to redirect visitors to the family waiting area.Follows through on visitor inquiries throughout the patient stay.May request or instruct visitors to leave at request of treatment area staff.PATIENT ON CALL TO OR PROCEDURESPrints additional ID band and delivers to patient room. Secures and documents patient valuable and belongings or arranges for family to take them.Assembles any patient paperwork and labels it. Places in plastic sleeve and delivers to patient room.SUPPLIES / EQUIPMENT / EOC FUNCTIONSOrders and stocks specified forms and clerical supplies for treatment area.Tracks down and obtains supplies at request of clinical staff.Obtains equipment and arranges for equipment replacement/repair at request of clinical staff.Pages Environmental Services to clean discharge bays.Calls Buildings and Grounds, Network Services, Biomedical Engineering, etc. and arranges for routine immediate maintenance repairs. Communicates unresolved supply, equipment, physical plant, safety, etc. issues to Charge Coordinator or Team Lead for follow up.SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: (MUST be realistic, neither overstated nor understated, and related to the essential functions of the job.)Ability to handle sensitive and confidential information appropriatelySound judgment and critical thinkingAbility to prioritize effectivelyAbility to handle multiple tasks in a busy environmentStrong organizational and follow-through skillsAccuracy and attention to detailStrong customer service and interpersonal skillsStrong communication skillsAbility to be flexible and to function within a team environmentHas the ability to maintain composure in stressful circumstances.Basic computer skills and/or facility to learn computer skills required for Microsoft Outlook, EPIC, etc.Schedule RequirementsEvery weekendAll incumbents must work up to 6 holidays per year.Qualifications EducationHigh School diploma or GED requiredAssociate/Bachelors degree preferredExperienceHealth care setting preferred1 year related work experience preferred

Our client, an economic development agency located in Boston, is seeking an Events and Office Manager. This is a temporary opportunity and can compensate up to $32/hr. depending on experience. Qualified candidates are encouraged to apply today for immediate consideration!Job Duties * Responsible for the logistics of public events and/or participates in locally, regionally, nationally, and internationally.* Responsible for logistics and planning of internal staff events. * Supervise event logistics including managing supplies and collateral, planning event speaking programs and agendas, conducting speaker outreach, and providing onsite support to staff, event speakers, and attendees.* Periodically travel to event venues across the state to evaluate sites and locations (no car required).* Collaborate with the Legal team on the management and execution of contracts.* Manage the invoicing relating to external service providers.* Responsible for managing organization-wide catering orders with the goal of keeping costs low.* Coordinate daily operational needs for the main office and facilitate operational needs.* Conduct regular inventory and oversee ordering of office supplies and other materials to ensure an adequate number of supplies are always in stock. * Store office supplies neatly and keep supply areas organized and free of clutter.* Resolve operational issues quickly.* Manage the process for allowing outside entities use of the office space. * Coordinate the Board meeting preparation process and day-of logistics.* Be in person to meet with vendors and building staff.* Serve as point person to coordinate and execute event set-up and tear-down, with the aim of executing all logistical aspects seamlessly.* Manage staff meetings such as the All-Staff meetings, preparing presentations and agendas and day-of logistics.* Develop and manage a plan to ensure kitchen is clean and organized. * Work out of the Boston office, at minimum, one day a week to monitor office needs.* Other duties as assigned by the Chief of Staff or CEO.Qualifications* Excellent interpersonal and communication skills.* Excellent project management, problem-resolution, and negotiation skills.* Excellent PC skills and ability to use related business applications e.g., Excel, PowerPoint, Word, Access, databases, E-mail, and Internet.* High level of professionalism with good comprehension skills.* Understanding of or aptitude for learning about clean energy preferred. * Demonstrated ability to work collaboratively in a team environment. * Demonstrated ability to work independently and manage multiple priorities effectively. * Demonstrated ability to meet tight deadlines.* Demonstrated ability to write and edit documents. * Ability to operate a car and possess a valid driver's license. Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future (TM)

Location: Boston, MASalary: $25.00 USD Hourly - $29.00 USD HourlyDescription: Our client is currently seeking a RECEPTIONIST. Job Title: Receptionist Location: Allston, MA Worksite Type: 100% onsite Work Schedule: 20 hours/week. Duration: 3 months Qualifications & Requirements: Customer service. Outlook e-mail & calendar management. Communication with diverse population. Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

Receptionist to $50K- Amazing Opportunity at a Private Equity Firm! This is a fantastic opportunity to become a valuable member of a dynamic team! As Receptionist, you will be responsible for answering and directing incoming calls; meeting and greeting all visitors; preparing and managing conference rooms; ordering office supplies and stocking the kitchen; ordering catering for meetings and lunches; distributing mail; and providing back up support to the administrative team. The qualified Receptionist must have outstanding communication, interpersonal, problem-solving and multi-tasking skills; advanced technical knowledge of the Microsoft Office Suite; and a positive, motivated and detail-oriented work-ethic with the ability to interface with all levels. This is a great opportunity for an individual looking to further develop skills within a prestigious firm!Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future (TM)