Banking Salary in Boston, MA

WHAT YOU'LL DOAs a Knowledge Analyst (KA) within BCG's Financial Institutions Practice Area, you will work in a growing global team, providing industry expertise and insights, working together with BCG case and proposal teams to deliver customized knowledge assets and expert advisory. Additionally, you will support the sector in developing existing & new intellectual property and knowledge assets. You will work on commercialization efforts for the Corporate, Commercial, & Investment Banking sector, in conjunction with business leaders, supporting marketing efforts, conferences and publications. The Corporate, Commercial, and Investment Banking sector serves leading banking players across geographies, focusing on Business-to-Business banking segments ranging from Middle Market to Multinational Large Corporates. Products in scope include all traditional Corporate Banking products such as credit and lending structures, treasury management services, trade finance, FX, derivatives, as well as Investment Banking and Capital Markets products such as ECM, DCM, sales and trading, and prime brokerage.YOU'RE GOOD ATApplying Commercial, Corporate, & Investment Banking sector expertise when contributing to building and deploying a product/tool/data, taking different client contexts into accountWorking collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of workingCommunicating with senior stakeholders, being credible and proactiveFraming, structuring, and sharing intellectual property, with the ability to write clearly and conciselyWorking creatively and analytically in a time-limited, problem-solving environmentFlexibility and bring a curious and creative mindset, open for new things and able to propose innovative ideasAbility to navigate complexity and ambiguityInteracting with internal and external stakeholders while working in a global collaborative team environmentYOU BRING (EXPERIENCE & QUALIFICATIONS)Master's degree relevant to banking sector; 1+ year of relevant work experience in banking preferredOr Bachelor's degree, with strict minimum of 2+ years of relevant work experience in banking topicsFluency in EnglishStrong business acumen and problem-solving capabilitiesStrong written and verbal communication skillsYOU'LL WORK WITHAs a Knowledge Analyst you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers.ADDITIONAL INFORMATIONThe Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge IP data tools/assets to deliver insight.BCG's Knowledge Team members are staffed on cases and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PA's business development and proposals and help to organize and codify the knowledge that enables BCG to deliver superior business value for its clients.Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below.At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks.All of our plans provide best in class coverage:• Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children• Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs• Dental coverage, including up to $5,000 in orthodontia benefits• Vision insurance with coverage for both glasses and contact lenses annually• Reimbursement for gym memberships and other fitness activities• Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan• Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement• Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)• Paid sick time on an as needed basis*Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.#ta #bcgcareers #bcglife

Who we are looking forState Street operates the largest Agency Securities Lending program in the industry with a global footprint. The program comprises over $400 billion in loans across a wide range of lenders, borrowers, collateral, and transaction types. State Street's Prime Services platform is an alternative to prime brokerage that provides stock borrowing and financing from a segregated custody account. This solution, the industry's first full custody-based model, can help hedge funds and other managers of alternative strategies to reduce counterparty risk, provide additional transparency, increase control over assets and diversify financing exposures. These products are supported by an integrated collateral and credit risk team.Why this role is important to usThe team you will be joining is a part of State Street Global Markets (SSGM). When owners and managers of institutional assets need research, trading, securities lending and innovative portfolio strategies, they turn to SSGM business unit. As our investment research and trading arm, SSGM's number one goal is to enhance and preserve our clients' portfolio values by applying technology, optimizing trading, and linking asset classes and markets across the world.Join us if making your mark in the capital markets industry from day one is a challenge you are up for.What you will be responsible forWe are looking for an employee with an interest in capital markets and prime brokerage.As Front Office Credit Risk Analyst, Officer you willKey Responsibilities:Facilitate Securities Finance and FaCT client on-boards for risk-specific tasks.Work closely with trading and client management teams to ensure availability of lender supply is optimized and urgent trading opportunities are addressed.Correspond with borrower credit teams to address client inquiries in a timely manner.Manage the collection of up-to-date financial information for all of our borrowers.Proactively review and analyze credit utilization reports and investigate any over-limit conditions.Advocate for, document, and monitor exception to credit limits on a case-by-case basis.Perform any other tasks as assigned to support the Credit Risk team.The Front Office Risk Officer will be part of a dynamic and fast-paced work environment. A significant degree of autonomy, including making careful decisions that impact other Global Markets products, is a requirement.Education/Qualifications:Bachelor's degree in finance, economics or related field.1-3 years of experience in capital markets credit risk management.Experience performing detail-oriented tasks under time constraints.Effective oral and written communication to varied audiences is required.Detailed understanding of global Securities Lending markets is a strong plus.About State StreetWhat we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.State Street is an equal opportunity and affirmative action employer.Discover more at StateStreet.com/careersSalary Range: $70,000 - $115,000 AnnualThe range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job DescriptionIf you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer. Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!The Relationship Banker I role will provide services for Banking Center customers and assist the team in achievement of sales, service, and operation goals, based on Webster's Strategic Guidelines. The role will process all customer related financial transactions in accordance with the rules, regulations, and guidelines of the Bank. Additionally, this role uses excellent communication and active listening skills to learn about the customer's financial needs, establish trust, optimize sales opportunities, generate leads, and provide quality customer service as well as develop and maintain a strong partnership with various business segments through collaboration and communication. RESPONSIBILITIES:Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools availableEvaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactionsSupport segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center's growth and profitability objectives.Expected to achieve/ exceed both individual and team goals in sales, service and operationsMaintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.Education, Experience & SkillsHigh school diploma/GED required; Associate's or Bachelor's degree preferred.2-3 years of customer service and needs-based banking sales experience preferred.Ability to work a flexible and/or rotating schedule. May be required to work Saturdays, Sundays and extended hours. Travel may be required to alternate Banking Centers.Self-starter and highly motivated.Working knowledge of all products and servicesKeeps current with all systems used for branch transaction processing.Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environmentThe estimated salary range for this position is $18.50 to $23.00 USD an hour. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.#LI-JG1#ZRAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Center 1 (19052), United States of America, McLean, VirginiaSenior Manager, Technical Program Management (Bank Tech)Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?About Capital One: At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper.We're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. About the team: As a Senior Manager of Technical Program Management (TPM) on Capital One's Enterprise product & platform organization, we're looking for someone that can help us build solid platforms on mobile and web surfaces that will help Capital One customers to have incredible experiences. The platforms are the foundational blocks on which Capital One's various lines of businesses (like credit card, retail banking, auto finance) will build delightful experiences for our customers.In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.Our TPM Sr. Managers have:Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycleExceptional communication and collaboration skillsExcellent problem solving and influencing skillsA quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinkerAbility to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representativesDeep focus on execution, follow-through, accountability, and resultsExceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partnersBasic Qualifications:Bachelor's degreeAt least 5 years of experience managing technical programsPreferred Qualifications:5+ years of experience designing and building data-intensive solutions using distributed computing3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS3+ years experience building highly scalable mobile products & platforms3+ years of experience with Agile delivery3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impactExperience in building systems & solutions within a highly regulated environmentBachelor's degree or higher in a related technical field (Computer Science, Software Engineering)At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $199,100 - $227,200 for Sr. Manager, Technical Program ManagementSan Francisco, California (Hybrid On-Site): $210,900 - $240,700 for Sr. Manager, Technical Program ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to [email protected] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Center 3 (19075), United States of America, McLean, VirginiaSenior Engineer - Generative AI Product EngineeringOur mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. Because of our investments in public cloud infrastructure and machine learning platforms, we are now uniquely positioned to harness the power of AI. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. We are looking for an experienced Senior Generative AI Engineer to help build and maintain APIs and SDKs to train, fine-tune and access AI models at scale. You will work as part of our Enterprise AI team and build systems that will enable our users to work with Large-Language Models (LLMs) and Foundation Models (FMs), using our public cloud infrastructure. You will work with a team of world-class AI engineers and researchers to design and implement key API products and services that enable real-time customer-facing applications. Examples of projects you will work on include: Architect, build and deploy well-managed core APIs and SDKs to access LLMs and our proprietary FMs including training, fine-tuning and prompting tasks, including orchestration SDKs.Design APIs for performance, real-time applications, scale, ease of use and governance automation.Develop application-specific interfaces that leverage LLMs and FMs to continue to enhance the associate and customer experience.Enable our users to build new GenAI capabilities.Develop tools and processes to monitor API access patterns and operational health.Design and implement AI safety and guardrails in the API layer working closely with researchers.Basic Qualifications:Bachelor's degree in Computer Science, Computer Engineering or a technical fieldAt least 4 years of experience designing and building and deploying ML application platforms.At least 4 years of experience programming with Python, Go, Scala, or JavaAt least 1 year of experience building, scaling, and optimizing training or inferencing systems for deep neural networksPreferred Qualifications:Familiarity with building large-scale AI products or platforms for NLP, speech, computer vision, or recommendation systems serving millions of users.Ability to move fast in an environment with ambiguity at times, and with competing priorities and deadlines.Experience at tech and product-driven companies/startups preferred.Ability to iterate rapidly with researchers and engineers to improve a product experience while building the foundational capabilities.Familiarity with deploying large neural network models in demanding production environments.Have experience with API security, observability, cloud access control and privacy best practices.Keen attention to following production standards and practices.Passionate about ML optimizations and open source technologies.At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $165,100 - $188,500 for Senior Machine Learning EngineerSan Francisco, California (Hybrid On-Site): $174,900 - $199,700 for Senior Machine Learning EngineerCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to [email protected] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At Piper Sandler, we connect capital with opportunity to build a better future.We believe diverse teams with unique backgrounds, skills and experiences yield more innovative solutions. Our mission is to recruit, develop, retain and engage a diverse, high-performing team. Our business enables bright, committed people working in partnership within an environment that allows each person to achieve at a high level. We commit to encouraging and valuing inclusivity because every partner brings unique perspectives that help us better serve our clients.We are currently looking for an Investment Banking Associate on our Technology team in Boston, MA. This individual will gain exposure to various technology verticals; please click here to read more about the coverage areas within the Technology Investment Banking team.Attracting only the very best professionals has been and will continue to be a key element of our success. We are focused on hiring candidates with genuine potential and interest for advancement within our firm. A successful candidate will possess the following characteristics: Bachelors degree at 3+ years of investment banking experience; MBA degree at 1+ year of investment banking or closely related experience M&A transaction experience Excellent written and verbal communication skills, including ability to develop internal and external relationships Strong knowledge of accounting and financial modeling Highly motivated, team player with an ability to learn in a fast-paced environment As a leading investment bank, we enable growth and success for our clients through deep sector expertise, candid advice and a differentiated, highly productive culture.Our investment banking clients have access to unparalleled guidance through our deep product and sector expertise and ready access to global capital. We take pride in providing our clients with thoughtful advice and diligent execution, no matter the economic environment. Our investment banking group partners with corporate clients and financial sponsors to provide advisory and financing services related to mergers and acquisitions, equity and debt capital markets, private placements, restructuring and corporate & venture services. We offer in-depth knowledge and industry relationships in our core sectors of chemicals, consumer, diversified industrials & services, energy & power, financial services, healthcare and technology. Learn more about our investment banking team here .Piper Sandler values a strong culture dedicated to the emotional and physical well-being of our employees. Learn more about our commitment to our employee's health and well-being. Learn more about our benefits program and how we are here for our employees and their families today, tomorrow and beyond.All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, disability, age, marital status, status as a protected veteran or status with regard to public assistance.*LI-BSL1

At Piper Sandler, we connect capital with opportunity to build a better future.We believe diverse teams with unique backgrounds, skills and experiences yield more innovative solutions. Our mission is to recruit, develop, retain and engage a high-performing team. Our business enables bright, committed people working in partnership within an environment that allows each person to achieve at a high level. We commit to encouraging and valuing inclusivity because every partner brings unique perspectives that help us better serve our clients.We are currently looking for Vice President to join our Technology team in Boston, MA. This individual will gain exposure to various technology verticals; please click here to read more about the coverage areas within the Technology Investment Banking team.Attracting only the very best professionals has been and will continue to be a key element of our success. We are focused on hiring candidates with genuine potential and interest for advancement within our firm. A successful candidate will possess the following characteristics: Bachelor's degree and 5+ years of investment banking experience; MBA degree and 3+ years of investment banking or closely related experience Meaningful M&A transaction experience, particularly on the sell-side M&A Ability to lead junior bankers throughout a transaction; includes reviewing work, setting expectations and providing constructive feedback Business writing skills, including the ability to write compelling selling memorandums and presentations Analytical and financial modeling skills Client Management skills Ability to build relationships and establish trust with internal and external stakeholders Exceptional work ethic and a high level of enthusiasm, initiative and leadership potential As a leading investment bank, we enable growth and success for our clients through deep sector expertise, candid advice and a differentiated, highly productive culture.Our investment banking clients have access to unparalleled guidance through our deep product and sector expertise and ready access to global capital. We take pride in providing our clients with thoughtful advice and diligent execution, no matter the economic environment. Our investment banking group partners with corporate clients and financial sponsors to provide advisory and financing services related to mergers and acquisitions, equity and debt capital markets, private placements, restructuring and corporate & venture services. We offer in-depth knowledge and industry relationships in our core sectors of chemicals, consumer, diversified industrials & services, energy & power, financial services, healthcare and technology. Learn more about our investment banking team here .Piper Sandler values a strong culture dedicated to the emotional and physical well-being of our employees. Learn more about our commitment to our employee's health and well-being. Learn more about our benefits program and how we are here for our employees and their families today, tomorrow and beyond.All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, disability, age, marital status, status as a protected veteran or status with regard to public assistance.*LI-BSL1

Locations: VA - Richmond, United States of America, Richmond, VirginiaDirector, Technical Program Management (Bank Tech)Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?About Capital One: At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper.We're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. About the team: As a Director of Technical Program Management (TPM), we're looking for someone that can help us build solid platforms on mobile and web surfaces that will help Capital One customers have incredible experiences. The platforms are the foundational blocks on which Capital One's various lines of businesses (like credit card, retail banking, auto finance) will build delightful experiences for our customers.In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.Our TPM Directors have:Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycleExceptional communication and collaboration skillsExcellent problem solving and influencing skillsA quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinkerExperience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practiceAbility to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representativesDeep focus on execution, follow-through, accountability, and resultsExceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partnersBasic Qualifications:Bachelor's degreeAt least 7 years of experience managing technical programsPreferred Qualifications:7+ years of experience designing and building data-intensive solutions using distributed computing3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS3+ years experience building highly scalable mobile products & platforms3+ years of experience with Agile delivery3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impactExperience in building systems & solutions within a highly regulated environmentBachelor's degree in a related technical field (Computer Science, Software Engineering)MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experienceAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $233,100 - $266,000 for Director, Technical Program ManagementSan Francisco, California (Hybrid On-Site): $246,900 - $281,800 for Director, Technical Program ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to [email protected] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Position Title Banking Customer Advocate ILocation Work From Home United StatesJob Summary The Customer Advocate (CA) serves as the first point of contact for our customers. In this role, the CA will be responsible for supporting inbound contacts from current and prospective banking customers. Through these engagements, the CA will create detailed documentation to ensure inquiries are resolved in an accurate and satisfactory manner.In this role, you will expand on your current skill set, mastering soft-skills and becoming an expert with our Online Banking platform. From there, successful CAs will have the opportunity to transition to a Senior Customer Advocate who specializes in supporting our business customers and more complex customer interactions.Pay Range: Local Minimum Wage - $18.62 - $24.00Job Responsibilities:Customer Service:Handle a large volume of inbound customer contacts, building positive relationships while supporting and promoting the overall financial health of our current and prospective customersBe an advocate for our customers, supporting all requests for research, documentation and coordinating positive outcomes by partnering with internal business groupsMeet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and qualityDrive results and engage applicable partners on trending customer issues through internal communication tools.Follow and implement internal announcements, trainings, products, services, systems, policies & procedures, and governmental regulations impacting the banking industryHave flexibility in supporting business needs with the availability to provide additional hours and varying shifts including evenings, holidays, and weekendsJOB REQUIREMENTS Required Qualifications:High School Degree or Equivalent required; some college coursework or degree preferred2+ years of contact center experience and/or comparable Flagstar Retail Banking experienceA passion for customer service with excellent communication and program solving skillsStrong technical knowledge and adapt in navigating multiple programs and applications simultaneouslyIntermediate knowledge of MS Office SuiteA proven track record of thriving in a fast-paced customer facing environmentPreferred Qualifications:Financial Services experienceSalesforce or comparable CRM experienceExpertise with MS Office SuiteExpertise with DNA or comparable banking applicationsWorking proficiency in the Spanish languageA proven track record of exceeding performance metrics within a contact center environment

Who we are looking forHedge Fund Administration Managers, officers interact with all levels of professionals both internally and externally. Therefore, exceptional interpersonal and communication skills are required. Candidates must demonstrate initiative, be able to perform well under pressure and simultaneously handle multiple assignments. Hedge Fund Administration Managers are responsible to direct the day-to-day accounting and administration for several client sponsored investment funds.What you will be responsible forAccount for the day-to-day management of team members and the maintenance of assigned activities, allocate and coordinate resources and handle personnel related issuesSupervision of all subordinate staff levels including Associate 1, Associate 2 and Senior AssociatesDeliver the highest quality of client service and ensure appropriate KPIs are in place and understoodProduce KPIs for functional team and perform first level reviewAct as the escalation point for operational issues, providing technical expertise as neededTrack outstanding queries and issues; be detail oriented and prioritize effectivelyEnsure queries are being managed in a timely and positive mannerEnsure all activities are completed in line with internal standards and review as required; ensure appropriate policies and procedures are in place and adhered to by the functional teamCreate continuous improvement forums enabling teams and peer groups to identify and recommend opportunitiesSupport the onboarding of new clientsPromote a collaborative environment across businesses and jurisdictions fostering change and innovation; always demonstrate a positive attitude to all instructed business related changesDeliver key messages and communication effectively to ensure understanding and staff engagementDevelop, engage and retain an industry leading workforce using all available resourcesEnsure cross training is completed across the functional team and provide specific SME training as requiredAssist with interviewing and hiring staff and make recommendations in relation to staff promotions and disciplinary issuesActively participate in local management forumsPrepare and assist with internal reporting activities (risk/compliance, etc.)Exercise discretion and judgment with regard to matters of significance such as identifying and implementing process improvements and driving project work to achieve efficienciesReview and coordinate onboarding, conversion, and client change activities as needed and liaise between parties to ensure successful implementation and manage expectationsAdditional requirementsProvide coaching and development opportunities to staff and responsible for completing and delivering PPRs on timeMake effective recommendations to hire, discipline, control work, determine promotions, salary increases, bonuses and terminate employmentEnsure self and team anticipates, monitors, actively manages and reports all risk and compliance issues, breaches and suspicious activitiesAct in accordance with Risk Excellence and role model Ethical behaviour and decision making as part of our Way Ahead foundationPerform other duties as requiredShare responsibility with: • Individuals on the team and other internal/external teams as needed to resolve issues/discrepancies and ensure client satisfaction • Local, regional or global working groups to advance and assist projects or committees as requiredCollaborate with appropriate teams globally to ensure consistent service delivery, client solutions and client satisfactionAbout State StreetWhat we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.State Street is an equal opportunity and affirmative action employer.Discover more at StateStreet.com/careersSalary Range: $65,000 - $102,500 AnnualThe range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.