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Customer Service Representative Salary in Boca Raton, FL

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ST ANDREWS COUNTRY CLUB, Boca Raton
We are seeking a friendly, energetic and organized host or hostess to join our team. The host or hostess is the first person to interact with patrons. It is imperative that the host is friendly, personable, informative and professional. The host or hostess is the face of the restaurant and provides guests with their first impressions of the establishment. You must be patient, excel at customer service, and be alert to guest needs. You will welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service. Essential Responsibilities: Ensure the proper count of tables for each reservation before seating Must be knowledgeable of menu items and wine list in order to respond to questions Must be knowledgeable of table numbers and stations and wait staff assigned to tables Assist bus staff and wait staff when needed Coordination of all take-out orders Schedule dining reservations Address complaints of patrons regarding table requests Prepare beverages Manage the dining room reservations and phone lines Help in other positions as needed Availability must include Weekends, nights & holidays Education & Work Experience Requirements: Previous experience preferred but not required. Computer knowledge While performing the duties of this job, the employee is regularly required to stand, walk, use hands to handle or feel objects, tools, or controls, talk or hear, taste or smell. The employee is frequently required to reach with hands and arms, climb and balance. The employee is occasionally required to stoop, kneel, crouch, or crawl. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation Salary is commensurate with experience. This is a full time position eligible for full benefit package such as: Medical Insurance Dental Insurance Vision Insurance Company Paid Life Insurance Supplemental Life Insurance Company Paid Short Term Disability Insurance Company Paid Long Term Disability Insurance 401(k) Retirement Savings Plan with Company Match Vacation Time Paid Sick/Personal Time Off Holiday Pay This position description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This position description has excluded the marginal functions of the position that are incidental to the performance of essential job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship. About St. Andrews Country Club St. Andrews Country Club of Boca Raton, a resident-only Platinum Club of America and a Distinguished Emerald Club of the World and ranked in the Top Ten of Americas Healthiest Clubs is also internationally recognized for magnificent estate residences, recently completed $17.5 million renovations as part of a three-phase Club Improvement Plan. The Club features superior amenities, two 18-hole championship golf courses, including an Arnold Palmer Signature Design. The club offers a comprehensive Golf Performance Center with indoor hitting bay and private practice area. Aaron Krickstein, formerly ranked #6 in the world, oversees a full tennis program, 15 clay tennis courts, including a European red clay court. The Club also features a full service spa and fitness center and a 125,000 square foot completely remodeled Clubhouse with four unique restaurants. A brand new Recreation & Aquatic Center features three pools, poolside dining, Splash Club and state-of-the-art playground equipment and air-conditioned game room. St. Andrews has played host to numerous PGA golf exhibitions led by touring pros and is the home course to LPGA Touring Professional and resident Morgan Pressel. For more information, please visit www.standrewscc.com or follow us on Facebook, Twitter, LinkedIn and Instagram. Drug-Free Workplace
Customer Service Rep - Auto Warranty Claims
Roth Staffing Companies, Boca Raton
Our client is an automotive warranty sales industry leader and they are looking for a customer service representative to assist the credit unions and their members throughout the claims process. This is a temp to permanent position that allows working remotely 4 days per week and 1 day per week in their Boca office. Ideal candidate is an effective communicator over the phones with experience in a call center environment. Automotive industry and warranty knowledge a major plus. This is an opportunity to be part of an amazing team and company that prides itself on its products but also its customer service as evident by their high google ratings. Responsibilities:• Ability to manage high volume inbound and outbound calls daily from members and credit unions (up to 50 calls per day)• Assisting members, credit, unions, and associates in resolving claim issues or other inquiries or concerns• Act as subject matter expert by explaining and educating the member on the vehicle service agreement they have purchased and advising on best solution• Provide exceptional service and sales support by working with other departments and following up daily to avoid any further disruption to the member• Assist in finding and setting up rental for the member while vehicle is under repair• Other duties as assignedQualifications:• High School Diploma• Previous automobile warranty customer service background a major plus• Previous call center experience• Excellent verbal communication skills-speak clearly• Experience in handling difficult customer service calls with a caring attitude (claims denials, etc)• Ability to work extended and/or flexible hours and Saturdays as requiredIf you are interested in growing your career in a hybrid (4 days remote) capacity while joining a fantastic, supportive team, please apply above or email your resume (in Word) to . Should you meet the qualifications of the above position you will be contacted for interview.All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Patient Access Representative 1 (On-Site)
University of Miami, Boca Raton
Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.$1,000 Sign On BonusThe Patient Access department has an exciting opportunity for a full-time Patient Access Representative 1 to work at UHealth in Boca Raton. The Patient Access Representative 1 (On-site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments.Serve as Patient Advocate and Service Ambassador by providing a favorable first impression and proactive attention to internal and external customers in order to meet or exceed expectations, address concerns, and optimize experience.Perform all on-site patient access registration related functions promptly without compromising patient safety, quality, service levels, and reimbursement.Comply and abide with all established UHealth policies and procedures related to Patient Access and State/ Federal regulations.Identify and collect patient's self-pay responsibility including co-pays, deductibles, co-insurances, self- pay discount rates, global packages, and previous outstanding balances for both technical and professional components in POS 11 and 22 clinics thereby playing a key role in reducing AR, Bad Debt, and Collection Costs by collecting patient's financial responsibility upfront.This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.MINIMUM REQUIREMENTS:High School Diploma required.Bachelor's degree preferred.One (1) year of relevant experience required; experience in a healthcare related setting preferred.Knowledge, Skills, and Abilities:Excellent verbal and written communications skills in English. Bi-Lingual Preferred (English/Spanish, English/Creole, English/French, English/Arabic)Must possess excellent, critical thinking, analytical, troubleshooting, problem resolution, and customer service skills.Excellent mathematical and cash management skills.Knowledge of medical terminology preferred.Ability to work as an integral team member under minimal supervision, in a fast-paced, complex and highly stressful environment.Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds.Computer literate and ability to use multiple systems and acquire proficiency in the following electronic systems: UChart Cadence/Prelude/Enterprise Billing, Passport HealthWorks Compliance Checker, Availity, RIS-PACS, CaneCare, UMCare, Intellidose, MCSL, Experian and all online verification systems used by contracted payors.Any appropriate combination of relevant education, experience and/or certifications may be considered.The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.Job Status:Full timeEmployee Type:StaffPay Grade:H3
Inside Sales Support
Roth Staffing Companies, Boca Raton
Our client is seeking a charismatic and customer service-oriented Sales Admin to join their Boca Raton team! As an Administrative Assistant, you will play a crucial role in supporting the Inside Sales team through exceptional customer service, order entry, and claims support. The successful candidate will have a strong attention to detail, excellent organizational skills, and a proactive attitude.Responsibilities: Perform general administrative tasks, including data entry, filing, and document management.Answer and direct phone calls, taking messages when necessary.Greet and assist visitors to the office in a professional and friendly manner.Collaborate with various departments to ensure smooth communication and workflow.Qualifications:Strong organizational and time-management skills.Excellent communication and interpersonal abilities.Proficient in Microsoft Office Suite (Word, Excel, Outlook).Ability to handle multiple tasks and prioritize effectively.Positive attitude and willingness to learn.All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Xfinity Retail Sales Consultant, Part-Time
Comcast, Boca Raton
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job SummaryResponsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.Job DescriptionCore ResponsibilitiesPassionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.Achieves sales and customer experience goals and objectives.Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.Performs operational and administrative tasks.Partners with customer care to resolve customer issues, as appropriate.Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.Complies with all company and retail operational policies and procedures.Completes training requirements and actively engage in team huddles and learning.Knows and understands sales compensation plan and its key elements.Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.Other duties and responsibilities as assigned.Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.EducationHigh School Diploma / GEDRelevant Work Experience2-5 YearsSalary:Base Pay: $15.63The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.Total Target Compensation (Base Pay plus Targeted Commission): $23.32Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.PDN-9bb14719-1bea-43cb-a684-74587dbba212
Inside Sales Representative
Alro Steel, Boca Raton
Alro SteelInside Sales RepresentativeUSA-FL-TampaJob ID: 2024-8343Type: Full-Time# of Openings: 1Category: SalesTAOverviewAlro Steel is currently seeking an Inside Sales Representative to join our team in Tampa, FL. Outstanding 90/10 Healthcare Benefits after 30 days of employmentSingle - only $20.50/wk cost!Dual – only $41/wk cost!Family – only $61.50/wk cost!70/30 Zero Cost Plan also available.Medical/Dental/Vision/Prescription Join the Alro team and start building your tomorrow!Whether you are a recent graduate or an experienced professional, Alro offers rewarding and challenging career opportunities, as well as a competitive compensation and benefits package. We work hard to provide our teammates with comprehensive on-the-job training for a multitude of business disciplines, so that they can maximize their career expectations. Most importantly, employment at Alro is about being a part of something bigger. It’s about being on a team that employs the highest levels of loyalty, honesty and integrity. It’s about exceeding customer expectations on a daily basis by taking a true interest in their needs. An Alro career provides a dynamic work environment that allows our teammates to learn, grow and succeed in whatever they put their minds to, both personally and professionally. ResponsibilitiesThe successful candidate will be responsible for:managing an established customer base;pricing and processing orders;solving customer delivery and material challenges;interacting with operations on behalf of the customer.QualificationsThe ideal candidate will:preferably have previous metals experience;be attentive to detail;be an effective communicator;have strong organizational skills and the ability to multi-task;be proficient in MS Word and Excel.Benefits: Competitive payMedical BenefitsDental BenefitsVision CoverageFlexible Spending AccountsRetirement Savings PlanPaid VacationPaid HolidaysLife InsuranceDisability BenefitsTuition ReimbursementAbout the company: Alro Steel Corporation supplies raw materials (carbon, stainless steel, aluminum and red metals) to a variety of manufacturing and other industries. Our customer base, ranging in size from small to very large users of metals, has come to depend on Alro's commitment to excellent delivery service. Alro Steel, established in 1948, is a privately held corporation with over 60 facilities strategically located throughout the Midwest and Southeast. Alro Steel Corporation is an Equal Opportunity Employer (EOE) and offers a Drug-Free Environment and Opportunities for Advancement.PI238473488
Inside Sales Representative
Alro Steel, Boca Raton
Alro SteelInside Sales RepresentativeUSA-FL-OrlandoJob ID: 2024-8352Type: Full-Time# of Openings: 1Category: SalesOROverviewAlro Steel is currently seeking an Inside Sales Representative to join our team in Orlando, FL. Join the Alro team and start building your tomorrow!Whether you are a recent graduate or an experienced professional, Alro offers rewarding and challenging career opportunities, as well as a competitive compensation and benefits package. We work hard to provide our teammates with comprehensive on-the-job training for a multitude of business disciplines, so that they can maximize their career expectations. Most importantly, employment at Alro is about being a part of something bigger. It’s about being on a team that employs the highest levels of loyalty, honesty and integrity. It’s about exceeding customer expectations on a daily basis by taking a true interest in their needs. An Alro career provides a dynamic work environment that allows our teammates to learn, grow and succeed in whatever they put their minds to, both personally and professionally. ResponsibilitiesThe successful candidate will be responsible for:managing an established customer base;pricing and processing orders;solving customer delivery and material challenges;interacting with operations on behalf of the customer.QualificationsThe ideal candidate will:preferably have previous metals experience;be attentive to detail;be an effective communicator;have strong organizational skills and the ability to multi-task;be proficient in MS Word and Excel.Benefits: Competitive payMedical BenefitsDental BenefitsVision CoverageFlexible Spending AccountsRetirement Savings PlanPaid VacationPaid HolidaysLife InsuranceDisability BenefitsTuition ReimbursementAbout the company: Alro Steel Corporation supplies raw materials (carbon, stainless steel, aluminum and red metals) to a variety of manufacturing and other industries. Our customer base, ranging in size from small to very large users of metals, has come to depend on Alro's commitment to excellent delivery service. Alro Steel, established in 1948, is a privately held corporation with over 60 facilities strategically located throughout the Midwest and Southeast. Alro Steel Corporation is an Equal Opportunity Employer (EOE) and offers a Drug-Free Environment and Opportunities for Advancement.PI239091280
Sales Training Program - Financial Services
Freedom Mortgage, Boca Raton
Freedom Mortgage Boca Raton, Florida, United States of America Early and Emerging Careers JR101900 Full time HybridThe Sales Training Program - Financial Services is designed to successfully onboard College Graduates for an entry level position and to give them a cogent understanding of the mortgage industry. Program participants have a chance to develop rapport-building and sales savvy skills, to help master software proficiency, provide tools for the successful completion of all SAFE Act federal and state-specific licensing exams, and to understand operations within the mortgage industry.Essential Job Duties and Responsibilities: Opportunity to grow as a mortgage professional.Assignment of a coach to each First Flyer; providing support throughout the first year at Freedom Mortgage.Expectation to successfully pass the S.A.F.E. exam and to attend company events.Credits to be accumulated by the trainee in order to graduate from the program into his/her new career through: Completing projects, attending Soft Skills training sessions, passing the exam, completing goal worksheets, earning positive reviews throughout the different job rotations, etc..Ability to advance careers at Freedom Mortgage through the knowledge acquired in the program.Maintain regular and punctual attendance. Comply with all company policies and procedures..Other Related Duties:Performs other related duties as assigned.Supervisory Responsibilities:This position is an individual contributor with no direct reports and has no supervisory responsibilities.Qualifications:To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Education and/or Experience:Bachelor's degree (B.A) from four-year College or University.Excellent verbal and written communication skills.Motivated, hard-working and self-starter.Ability to calculate figures and amounts such as discounts, interest, commissions and percentages.Proven ability to handle multiple projects and meet deadlines.Excellent problem resolution and consultative sales skills.Able to organize, establish priorities and analyze.Able to work independently, self-driven, highly motivated and results oriented.Outstanding customer service skills.Stay current on mortgage and housing industry news and trends.Language Skills:Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Mathematical Skills:Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.Reasoning Ability:Ability to carry out detailed written and/or verbal instructions. Ability to solve problems involving concrete variables in standardized situations. Ability to define problems, collect data, establish facts, and draw valid conclusions.Certificates, Licenses, Registrations:None requiredWork Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.Equal Employment Opportunity:Freedom Mortgage is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.Americans with Disabilities Act:Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.Job Responsibilities:The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization.PI239395800
Customer Service Rep
CAI, Boca Raton
Customer Service RepReq number:R2314Employment type:Full timeWorksite flexibility:OnsiteJob SummaryAs the Bilingual Customer Service Representative, you will be responsible for responding to all customer inquiries.Job DescriptionWe are looking for a Bilingual Customer Service Representative to respond to all customer inquiries by utilizing information learned during training. This position will be full-time and onsite. What You'll DoRespond to all customer inquiries by utilizing information learned during trainingIdentify customer needs to ensure the customer is provided complete and accurate informationProcess required transactions via customer-based applicationsMaintain a thorough knowledge of programs, policies, and technologyCommunicate effectively in a warm and empathetic mannerAdhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individualsWhat You'll Need Required:Customer Service ExperienceBilingual Spanish speakerThe ability to convey complex information in clear and concise terms to ensure customer understandingAbility to communicate effectively, verbally and in writingStrong work ethicEffective and accurate written and verbal communication skillsEffective problem-solving skillsCan navigate multiple applications and research solutions with easeAssisting and guiding customers to the best solution for their issueProvide calm conflict resolution and problem solvingAbility to maintain composure in a fast-paced environmentStrong time management skillsPhysical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
Xfinity Retail Sales Consultant - Full Time (Bilingual Spanish)
Comcast, Boca Raton
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job SummaryResponsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.Job DescriptionCore ResponsibilitiesPassionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.Achieves sales and customer experience goals and objectives.Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.Performs operational and administrative tasks.Partners with customer care to resolve customer issues, as appropriate.Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.Complies with all company and retail operational policies and procedures.Completes training requirements and actively engage in team huddles and learning.Knows and understands sales compensation plan and its key elements.Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.Other duties and responsibilities as assigned.Bi-Lingual Spanish and/or French speaking required.Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is an EOE/Veterans/Disabled/LGBT employer. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.EducationHigh School Diploma / GEDCertifications (if applicable)Relevant Work Experience2-5 YearsPDN-9bcb7057-5cfb-4a46-a080-bf33049020bb