Computer/Internet Salary in Austin, TX

Location: Austin, TXDescription: Our client is currently seeking a .NET /Angular Developer for our client who is in Austin . Remote intial to start will need to be onsite eventually •Java or .NET •Spring Boot•Angular•Spring Cloud Gateway (BONUS)•MVC•Node•Protractor•Typescript•Ruby•Cucumber•CI/CD - Bamboo & Harness•Bamboo•Git•Agile•This resource will be executing code against user stories - develop new code is a large part of the job.NOTES FROM MANAGER: Our code stack is heavier weighted to Java than .NET - but BOTH are part of the technical stack. Anyone who only wants to be a Java or .NET developer won't be very successful in these teams. We run a feature model which means that the team has to update every downstream system necessary in order to deliver a feature and those systems are in every technology stack under the sun. The team is looking for more conceptual understanding of software development with more practical application. They want someone who learns quickly and is a strong communicator. They don't care what the technical stack is. 80% back-end C#10% front-end JavaScript/Angular10% back-end java- candidates should be willing to learn java they will teach it!•.NET•.NET Core•Angular 2+ (do not send candidates with AngularJS)•Heavy front end skills - but not looking for a UI focused developer•MVC•JavaScript•Typescript•CI/CD - using Bamboo & Harness•Execute against user stories - develop new codeResponsible for applications development in an enterprise architecture environment within .NET framework using C#. Must be able to apply SDLC concepts and have a proven track record of delivering solid, robust applications. Must have a good understanding of Object Oriented Programming concepts, have experience working on distributed platforms (Windows) and have experience in a .NET framework enterprise architecture environment. Knowledge of Agile methodology. Must have strong interpersonal, analytical, problem solving and organizational skills, and the ability to independently work as a contributing member in a high-paced and focused team.• Demonstrated proficiency in web based development languages, JavaScript, Typescript, jQuery, .NET/C# • Experience in applying client side MVC frameworks such as Angular v2+. Experience with Angular v4.0+ preferred • Understanding of Agile/Lean software development principles along with experience participating in agile projects Preferred skills/experience: • Bachelor's degree in Computer Science or related discipline • Knowledge of design patterns and SOLID principles • Experience in application performance tuning and capacity planning • Knowledge of financial services or banking.• Execute against user stories Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

Remote Full Stack Engineer needs 8+ years of experience building successful production software systems.Remote Full Stack Engineer requires:Expert in back-end development using Java technologies stack using micro-services architecture (e.g. Java language, Node.Js, React.Js etc).Bachelor's Degree in Computer Science or related field.A solid grounding in Computer Science fundamentals.8+ years of experience building successful production software systems.Strong OOP skills, with ability to analyze requirements and transform into scalable software designs.Experience with HTTP, REST API's and competent designing and building web services/microservices in a commercial setting.Knowledge of SQL and other/NoSQL/modern database and storage technologies. Desired understanding of Oracle, JDBC and ORM frameworks (e.g. Hibernate).Experience with Design Patterns, MVC and frameworks (e.g. Spring).Competent in design/implementation for reliability, availability, scalability, and performance. •Competent in software engineering tools (e.g. Java build tools) and best practices (e.g. unit testing, test automation, continuous integration, etc.).Experience with JAVA and JavaScript programming languagesStrong advocate of code craftsmanship, good coding standards and use of tools that will improve the quality of the delivered codeDemonstrate a high level of curiosity, passion for technology, pride of ownership and strive for excellenceExperience with using Agile/Scrum methodology for software developmentGood understanding of microservices architectureExperience on Identity standards such as OAuth 2.0, Open ID Connect, SCIM etc.Working knowledge of web technologies (such as HTTP, HTML/DOM, JavaScript)GraphQL knowledge Authentication and Authorization concept.

Job DescriptionThe Customer Care and Technical Support Representative, Level 1 will be responsible for resolving technical issues and providing excellent customer service presented to the company through our support channels - phone, web, chat and email. Resolves issues and problems that are reported directly by the customers (parents and students) and is also responsible for escalating issues that were not resolvable by workflows to the appropriate Tiered support team with urgency. Issues that will be resolved include, but may not be limited to: technical assistance with the use of K12-provided equipment (desktops/laptops/monitors/printers), such as troubleshooting start-up/log-in issues, hardware damage, and software viruses; general application support with the K12 suite of learning systems and business applications; ordering/replacing materials and computer equipment.Over 20 years ago, Stride was founded to provide personalized learning - powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed - however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers - whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.The Customer Care and Technical Support Representative, Level 1 will be responsible for resolving technical issues and providing excellent customer service presented to the company through our support channels - phone, web, chat and email. Resolves issues and problems that are reported directly by the customers (parents and students) and is also responsible for escalating issues that were not resolvable by workflows to the appropriate Tiered support team with urgency. Issues that will be resolved include, but may not be limited to: technical assistance with the use of K12-provided equipment (desktops/laptops/monitors/printers), such as troubleshooting start-up/log-in issues, hardware damage, and software viruses; general application support with the K12 suite of learning systems and business applications; ordering/replacing materials and computer equipment.ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.· Respond to technical issues related to K12 proprietary systems, hardware, and software and networking both in written word and orally via telephone.· Assist customers by diagnosing problems and providing resolutions for technical and service issues using troubleshooting techniques and tools to identify products/systems/hardware that are defective and follow guidelines in issuing service or replacements.· Advise / educate customers within procedural guidelines to ensure a complete solution to their technical or service questions.· Answer questions about installation, operation, configuration and usage of assigned equipment, documents and assigns customer problems for resolution using support ticketing and CRM software.· Remain knowledgeable of K12's proprietary systems, various hardware product lines, current industry products and technologies.· Escalate more complex issues with proprietary systems to next tiered support team with urgency and/or escalate more complex hardware equipment issues to manufacturer.REQUIRED QUALIFICATIONS:· High School Diploma OR· Currently pursuing a BS/BA or MS/MA degree) OR· Equivalent combination of education and experienceDESIRED QUALIFICATIONS:· Prior experience with K12/Stride· Previous customer service work· Previous experience in call-center environment· Physical requirements: sedentary work, fluent typing, listening, speaking, extensive reading, repetitive motions, and extended computer usage.· Thorough knowledge of home-based connectivity support· Ability to work in high call volume environment· Strong telephone and email etiquette· Strong verbal and written communication skills· Own or have daily access to a smart device where Apps can be downloaded/accessed (i.e., phone, tablet)· Ability to maintain a professional home office without distraction during our hours of operation· Attend virtual training via web cam· Expertise in PC and Internet applications and use· Ability to communicate with customers effectively through various communication channels, such as: phone, voicemail, email, chat, etc.· Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)· Proficiency in web-based applications (Salesforce experience a plus)· Consultative approach to customer service· Strong problem solving and analytical skills with a solutions-oriented approach· Ability to work both independently and within a team-oriented environment· Resilient and contributes to fostering positive team morale· Ability to prioritize effectively and manage competing priorities to deliver and drive results· Ability to own and execute projects· Ability to respond appropriately to feedback and guidance· Detail-oriented· Expertise in Microsoft Windows 7, 8, 10 and XP Operating Systems· High level of quality and accountability for work product· Ability to travel 10% of the time (minimal if any e.g. team building activity)· Ability to clear required background checkWORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.· This position is virtual and open to residents of the 50 states and D.C.Compensation & Benefits:Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range. We anticipate the salary range to be $13.49 - $21.58. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. Job TypeRegularThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Who We Are: We are a world-renowned supplier in advanced solutions for space electronics including spacecraft avionics, data storage, edge processing, and payload processing solutions. Our state-of-the-art research and development center provides complete turn-key systems and solutions to meet the most demanding space applications. Objectives of this Role: Support design, analysis, documentation, verification, and test of embedded software for space applications including command and control, data storage, signal processing, and communications.Participate in the full lifecycle design for related flight software in high reliability systems for space applications; perform analysis and implement designs from concept to delivery.Work with team of engineers across the technical spectrum.Daily and Monthly Responsibilities: Develop embedded software solutions for various digital spacecraft systems.Provide input in circuit board and FPGA designs for components peripheral to the Processor.Support simulation, analysis, and test of software to verify technical performance.Leading and supporting proposals for space electronics.Complete documentation efforts associated with embedded software designs, including specifications, user manuals, and test plans.Identifying and leading internal research and development efforts.Mentoring lower level software developers and identifying training opportunities for entry level staff to help and guide in career growth.Requirements: Requires a Bachelors or a Masters degree in Electrical Engineering, Computer Engineering, Computer Science.8 years: Leading development of software for high reliability applications.5 years: Leading team of developers through embedded software projects meeting all cost, technical and schedule constraints.A valid/clear driver's license is required. Special Requirements: Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Applicant must be a U.S. citizen. Job Locations: San Antonio, Texas Or Austin, Texas For benefits information at our San Antonio location, click here. For benefits information at all other locations, click here. An Equal Employment Opportunity/Affirmative Action Employer Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disabled/Veteran Committed to Diversity in the Workplace

Company Introduction 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics and artificial intelligence. Learn more about 9th Way Insignia at https://9thwayinsignia.com/ Team (Project) Introduction 9th Way Insignia Technology is looking for a Network and Computer Systems Administrator to join our team tn providing Information Technology Program Management and technical support (i.e., development, operations and maintenance) to the Department of Veterans Affairs, Benefits and Memorial Services (BAM) Portfolio. BAM provides high quality, effective, and efficient Information Technology (IT) services to those responsible for providing care to the Veterans at the point-of-care as well as throughout all points of the Veterans' health care in an effective, timely and compassionate manner. VA depends on Information Management/Information Technology (IM/IT) systems to meet mission goals, and deliver world-class, innovative systems that ensure reliable, secure, and seamless delivery of benefits and services directly to Veterans and their families. The BAM serves the Veterans Benefits Administration, the Board of Veterans Appeals, and the National Cemetery Administration to develop and manage advanced technology solutions. Functional Job (LCAT) Information: A Network and Computer Systems Administrator Installs, configures, and supports an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures Professional Level Information: A Network and Computer Systems Administrator aligns as an Engineer (3) within 9th Way Insignia Technology. An Engineer, 3 typically plans and directs research or development work on complex projects, along with engaging various parties in design and development. Costs and recommendations of new components may also involve part of the job scope. Performs multiple engineering-related tasks in various assignments within the project and firm. An Engineer, 3 oversees the design, development, implementation, and analysis of technical products and systems. An Engineer, 3 has broad knowledge of engineering procedures and assists in the resolution of complex problems. An Engineer, 3 has strong technical skills and background, a knack for learning new technologies, and a blend of good problem-solving and innovation needed to resolve a wide variety of technical production challenges. Responsibilities: Design, configure, and maintain the organization's local area network (LAN), wide area network (WAN), and virtual private network (VPN) infrastructure. Install, configure, and manage servers, workstations, and operating systems (e.g., Windows Server, Linux) to ensure optimal performance and reliability. Implement and maintain network security measures, including firewalls, intrusion detection systems, antivirus software, and access controls, to protect against cyber threats and unauthorized access. Develop and implement backup and disaster recovery plans for critical systems and data, and regularly test backups to ensure data integrity and availability. Monitor network performance, system logs, and security alerts, perform regular system maintenance tasks (e.g., patching, updates), and troubleshoot hardware and software issues promptly. Provide technical support and assistance to end-users regarding network connectivity, hardware/software issues, and system configurations. Maintain accurate and up-to-date documentation of network diagrams, system configurations, procedures, and troubleshooting guides. Ensure compliance with IT policies, standards, and regulatory requirements related to network security, data protection, and privacy. Coordinate with vendors and service providers for equipment procurement, maintenance contracts, and technical support as needed. Collaborate with IT teams, security teams, and other departments to implement IT projects, upgrades, and initiatives while ensuring network and system security. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience in lieu of degree). 7-9 years of experience in network administration, system administration, or a related IT role. Strong knowledge of networking protocols, technologies (e.g., TCP/IP, DNS, DHCP), and network hardware (routers, switches, firewalls). Experience with server administration, virtualization technologies (e.g., VMware, Hyper-V), and cloud platforms (e.g., AWS, Azure). Familiarity with cybersecurity principles, best practices, and tools for network and system security (e.g., SIEM, IDS/IPS, endpoint security). Proficiency in Windows and Linux operating systems, Active Directory, and PowerShell or shell scripting. Excellent problem-solving skills, analytical thinking, and attention to detail. Strong communication and interpersonal skills, with the ability to work independently and collaboratively in a team environment. Relevant certifications such as CompTIA Network+, Cisco CCNA, Microsoft Certified: Azure Administrator Associate, or equivalent certifications are a plus. Preferred/Desired: Master's degree preferred. Salary Range: The salary range for this position is $96,370- $131,000 9th Way Insignia's range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Location: Remote 9th Way Insignia reserves the right to adjust work location based upon mission requirements. Clearance, background investigation: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Legal: We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law. PDN-9bc74b37-47fa-44d5-a958-91e3b127802b

Company Introduction : 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics and artificial intelligence. Learn more about 9th Way Insignia at https://9thwayinsignia.com. Program Introduction: 9th Way Insignia Technology is looking for a Computer Systems Engineer/Architect to join our team and assist in providing Information Technology Program Management and technical support (i.e., development, operations and maintenance) to the Department of Veterans Affairs, Benefits and Memorial Services (BAM) Portfolio. BAM provides high quality, effective, and efficient Information Technology (IT) services to those responsible for providing care to the Veterans at the point-of-care as well as throughout all points of the Veterans' health care in an effective, timely and compassionate manner. VA depends on Information Management/Information Technology (IM/IT) systems to meet mission goals, and deliver world-class, innovative systems that ensure reliable, secure, and seamless delivery of benefits and services directly to Veterans and their families. The BAM serves the Veterans Benefits Administration, the Board of Veterans Appeals, and the National Cemetery Administration to develop and manage advanced technology solutions. Professional Level Information: A Computer Systems Engineer/Architect aligns within 9th Way Insignia as an Engineer (3). An Engineer 3 typically performs multiple engineering-related tasks in various assignments within the project and firm. An Engineer, 3 oversees the design, development, implementation, and analysis of technical products and systems. An Engineer, 3 has broad knowledge of engineering procedures and assists in the resolution of complex problems. An Engineer, 3 has strong technical skills and background, a knack for learning new technologies, and a blend of good problem-solving and innovation needed to resolve a wide variety of technical production challenges. Functional Job (LCAT) Information: Computer Systems Engineer/Architect-Design and develop solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions. A Computer Systems Engineer/Architect-Design plays a crucial role in the design, development, and implementation of complex computer systems and architectures. They work closely with cross-functional teams, leveraging expertise to conceptualize, plan, and execute solutions that meet the evolving needs of clients. Responsibilities: Collaborate with stakeholders to understand business requirements and translate them into technical specifications and system designs. Design and architect scalable, reliable, and secure computer systems and infrastructure solutions. Conduct comprehensive analysis and evaluation of existing systems to identify areas for improvement and optimization. Develop prototypes and proof-of-concepts to validate design concepts and feasibility. Lead the implementation and deployment of system architectures, ensuring adherence to best practices and industry standards. Perform performance tuning, troubleshooting, and debugging of system components as needed. Stay abreast of emerging technologies and industry trends to drive continuous innovation and improvement. Provide guidance and mentorship to junior team members, fostering a culture of knowledge sharing and collaboration. Requirements: Bachelor's degree in Computer Science, Engineering, related field; advanced degree (or equivalent work experience in lieu of degree). 7-9 years experience designing and architecting complex computer systems and infrastructure solutions. Proficiency in system design principles, including distributed systems, microservices architecture, and cloud computing. Strong understanding of networking, storage, and virtualization technologies. Experience with containerization and orchestration tools such as Docker and Kubernetes. Familiarity with DevOps practices and tools for automated deployment and configuration management. Excellent communication skills with the ability to articulate technical concepts to non-technical stakeholders. Strong analytical and problem-solving abilities with a keen attention to detail. Proven ability to work effectively in a fast-paced, collaborative environment. Preferred/Desired: Industry certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Certified Professional Cloud Architect. Experience with infrastructure-as-code tools such as Terraform or CloudFormation. Knowledge of cybersecurity principles and best practices. Experience working in Agile/Scrum development environments. Salary Range: The salary range for this position is $96,370- $123,000. 9th Way Insignia's range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Location: This location for this position is virtual anywhere in the Continental United States. 9th Way Insignia reserves the right to adjust work location based upon mission requirements. Clearance, background investigation: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Legal: We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law. PDN-9bc74b3a-d561-4f3c-bc95-549926f6b402

Company Introduction 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics and artificial intelligence. Learn more about 9th Way Insignia at https://9thwayinsignia.com/ Team (Project) Introduction 9th Way Insignia Technology is looking for a Computer Systems Analyst to assist in providing Information Technology Program Management and technical support (i.e., development, operations and maintenance) to the Department of Veterans Affairs, Benefits and Memorial Services (BAM) Portfolio. BAM provides high quality, effective, and efficient Information Technology (IT) services to those responsible for providing care to the Veterans at the point-of-care as well as throughout all points of the Veterans' health care in an effective, timely and compassionate manner. VA depends on Information Management/Information Technology (IM/IT) systems to meet mission goals, and deliver world-class, innovative systems that ensure reliable, secure, and seamless delivery of benefits and services directly to Veterans and their families. The BAM serves the Veterans Benefits Administration, the Board of Veterans Appeals, and the National Cemetery Administration to develop and manage advanced technology solutions. Functional Job (LCAT) Information: A Computer Systems Analyst - Analyze science, engineering, business, and other data processing problems to implement and improve computer systems. Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. May analyze or recommend commercially available software Professional Level Information: A Computer Systems Analyst aligns as a Engineer (3) within 9th Way Insignia Technology. An Engineer, 3 typically plans and directs research or development work on complex projects, along with engaging various parties in design and development. Costs and recommendations of new components may also involve part of the job scope. Performs multiple engineering-related tasks in various assignments within the project and firm. An Engineer, 3 oversees the design, development, implementation, and analysis of technical products and systems. An Engineer, 3 has broad knowledge of engineering procedures and assists in the resolution of complex problems. An Engineer, 3 has strong technical skills and background, a knack for learning new technologies, and a blend of good problem-solving and innovation needed to resolve a wide variety of technical production challenges. Responsibilities: Analyze and assess current computer systems and processes to identify areas for improvement. Collaborate with stakeholders to understand their requirements and translate them into technical specifications. Design, develop, and implement efficient and cost-effective computer systems and solutions. Conduct testing and troubleshooting of systems to identify and resolve issues promptly. Monitor system performance and make recommendations for improvements and upgrades. Develop and maintain documentation related to system configurations, processes, and procedures. Provide technical support and training to end-users as needed. Stay updated on emerging technologies and industry trends to recommend innovative solutions. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience in lieu of degree) 7-9 years experience Proven experience as a Computer Systems Analyst or similar role. Strong analytical and problem-solving skills with attention to detail. Proficiency in programming languages such as Java, C++, Python, etc. Experience with database management systems (e.g., SQL, Oracle,). Knowledge of network infrastructure and protocols. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a team environment. Preferred/Desired: Relevant certifications (e.g., Certified Computer Systems Analyst) are a plus. Salary Range: The salary range for this position is $96,370 - $138,000 9th Way Insignia's range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Location: Remote 9th Way Insignia reserves the right to adjust work location based upon mission requirements. Clearance, background investigation: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Legal: We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law. PDN-9bc74b3b-a1fa-4e2a-9009-09af1483378b

Company Introduction 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics and artificial intelligence. Learn more about 9th Way Insignia at https://9thwayinsignia.com/ Team (Project) Introduction 9th Way Insignia Technology is looking for a Computer Network Architect to join our team to assist in providing Information Technology Program Management and technical support (i.e., development, operations and maintenance) to the Department of Veterans Affairs, Benefits and Memorial Services (BAM) Portfolio. BAM provides high quality, effective, and efficient Information Technology (IT) services to those responsible for providing care to the Veterans at the point-of-care as well as throughout all points of the Veterans' health care in an effective, timely and compassionate manner. VA depends on Information Management/Information Technology (IM/IT) systems to meet mission goals, and deliver world-class, innovative systems that ensure reliable, secure, and seamless delivery of benefits and services directly to Veterans and their families. The BAM serves the Veterans Benefits Administration, the Board of Veterans Appeals, and the National Cemetery Administration to develop and manage advanced technology solutions. Functional Job (LCAT) Information: A Computer Network Architect designs and implements computer and information networks, such as local area networks (LAN), wide area networks (WAN), intranets, extranets, and other data communications networks. Perform network modeling, analysis, and planning. May also design network and computer security measures. May research and recommend network and data communications hardware and software. Professional Level Information: A Computer Network Architect aligns as an Engineer (2) within 9th Way Insignia Technology. An Engineer, 2 understands the software development life cycle and can take on work without much direction. Performs multiple engineering-related tasks in various assignments within the project and firm. An Engineer, 2 has broad knowledge of engineering procedures and assists in the resolution of complex problems. An Engineer, 2, has strong technical skills and background, a knack for learning new technologies, and a blend of good problem-solving and innovation needed to resolve a wide variety of technical production challenges. Responsibilities: Design and architect computer networks, including LANs, WANs, intranets, and data center networks, to meet business requirements, scalability needs, and security standards. Evaluate existing network infrastructure, identify areas for improvement, and develop upgrade or migration plans to enhance network performance, reliability, and security. Lead the implementation and deployment of network solutions, including network hardware, software, protocols, and security measures, ensuring adherence to design specifications and industry best practices. Implement and maintain network security measures, firewalls, intrusion detection systems, VPNs, and access controls to protect against cyber threats and unauthorized access. Monitor network performance, analyze traffic patterns, and optimize network configurations, bandwidth utilization, and Quality of Service (QoS) parameters to meet performance objectives. Maintain accurate documentation of network designs, configurations, diagrams, procedures, and compliance with industry standards and regulatory requirements. Provide troubleshooting assistance, resolve network issues, and participate in on-call support rotations to ensure network uptime, availability, and reliability. Collaborate with cross-functional teams including IT, security, operations, and project management to support network-related projects, initiatives, and technology integrations. Evaluate and select network hardware, software, and service providers, negotiate contracts, manage vendor relationships, and oversee service level agreements (SLAs). Stay updated with emerging technologies, network trends, and best practices, participate in training programs, and share knowledge with team members to enhance collective expertise. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field, (or equivalent work experience in lieu of degree). 5-9 years of experience in computer networking, network architecture, and network design, with demonstrated proficiency in designing and implementing complex networks. Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, BGP, OSPF), network hardware (routers, switches, firewalls), and network security principles. Experience with network design and modeling tools (e.g., Cisco Packet Tracer, Visio, GNS3) and network monitoring tools (e.g., Wireshark, SolarWinds). Familiarity with cloud networking, virtualization technologies, SDN (Software-Defined Networking), and network automation concepts is a plus. Excellent analytical skills, problem-solving abilities, and attention to detail in network design and troubleshooting scenarios. Strong communication, collaboration, and project management skills, with the ability to work independently and as part of a team. Preferred/Desired: Certifications such as CCNA, CCNP, CCIE, CompTIA Network+, or equivalent certifications are desirable. Salary Range: The salary range for this position is $77,096- $116,654 9th Way Insignia's range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Location: Remote 9th Way Insignia reserves the right to adjust work location based upon mission requirements. Clearance, background investigation: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Legal: We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law. PDN-9bc74b3d-681b-4aa5-b7c2-d9ab58203115

Company Introduction 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers to achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics and artificial intelligence. Learn more about 9th Way Insignia at https://9thwayinsignia.com/ Program Introduction 9th Way Insignia Technology is looking for a Computer and Information Systems (CIS) Manager to join our team to assist in providing Information Technology Program Management and technical support (i.e., development, operations and maintenance) to the Department of Veterans Affairs, Benefits and Memorial Services (BAM) Portfolio. BAM provides high quality, effective, and efficient Information Technology (IT) services to those responsible for providing care to the Veterans at the point-of-care as well as throughout all points of the Veterans' health care in an effective, timely and compassionate manner. VA depends on Information Management/Information Technology (IM/IT) systems to meet mission goals, and deliver world-class, innovative systems that ensure reliable, secure, and seamless delivery of benefits and services directly to Veterans and their families. The BAM serves the Veterans Benefits Administration, the Board of Veterans Appeals, and the National Cemetery Administration to develop and manage advanced technology solutions. Professional Level Information: The Computer and Information Systems (CIS) Manager aligns within 9th Way Insignia as an Engineer (3). An Engineer 3 typically performs multiple engineering-related tasks in various assignments within the project and firm. An Engineer, 3 oversees the design, development, implementation, and analysis of technical products and systems. An Engineer, 3 has broad knowledge of engineering procedures and assists in the resolution of complex problems. An Engineer, 3 has strong technical skills and background, a knack for learning new technologies, and a blend of good problem-solving and innovation needed to resolve a wide variety of technical production challenges. Functional (LCAT) Information Computer and Information Systems Manager - Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming. Responsibilities: Collaborate with users, vendors, technicians, and managers to understand and assess computing and system needs. Communicate the company's goals, policies, and procedures to the CIS team and develop plans for implementation. Evaluate the current technology use and identify areas for improvement. Recommend software and hardware enhancements to enhance efficiency and productivity. Oversee backup, security, and user help systems. Hire and coordinate training for system analysts, programmers, and other computer-related team members. Prioritize and assign team members to CIS projects. Conduct timely and constructive performance evaluations. Remain current on advances in technology. Provide technical support to users. Prepare and deliver operational or project progress reports. Implement and oversee the operational budget and expenditures. Requirements: Bachelor's degree in computer science, Programming, or a related field is required (or equivalent work experience in lieu of degree). 7-9 years experience Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite or related software. Thorough understanding of CIS principles, programs, policies, activities, and procedures. Strong organizational skills, with the ability to prioritize work. Capability to explain technical problems and offer solutions to non-technical staff. Salary Range: The salary range for this position is $96,370 - $127,0009th Way Insignia's range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Location: Remote Clearance, background investigation: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Legal: We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law. PDN-9bc74b3e-34ca-4e34-a1e0-6d4589750152

Position Information Posting Title IT Enterprise Business System Analyst (Reserved for Business Operations Liaison Team only) Job Requisition Number AE503637 Position Number 100115 Job Type Full-Time Division Name Information Technology Minimum Qualifications Education and/or Equivalent Experience: + Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. + Experience may substitute for education for up to four (4) years. + Graduation with a Master’s degree from an accredited college or university in a related field may substitute for two (2) years of experience. Licenses and Certifications Required: None. Notes to Applicants Austin Energy (AE) seeks an IT Enterprise Business Systems Analyst to research, analyze, and document effective business applications and requirements in support of business-oriented information technology implementations, under moderate supervision. The IT Enterprise BSA shall lead IT business solution analysis through a Technology Delivery process that focuses on strategic alignment with enterprise and/or departmental objectives. This position proactively initiates, plans, leads, and provides consultation on analytical and creative strategies to resolve business and technical issues and gaps confronting management in the area of planning and implementing technology solutions. This position reports to the Technology Project Management Officer of the Business Operations Liaison Team ( BOLT ). IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE (http://www.austintexas.gov/department/active-employee-benefits) for more information. WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting – up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. TRAVEL : If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, (https://www.austintexas.gov/sites/default/files/files/Employment/new\_hire\_driver\_safety\_standards.pdf) you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 – IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range Commensurate Hours Work Schedule Notes: + Monday – Friday + 8:00 a.m. to 5:00 p.m. – 40 Hour Work Week. + Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 04/25/2024 Type of Posting Reserved for City Employees Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Qualifications: + Strong experience eliciting business and technical requirements for SaaS software implementations. + Strong experience conducting public RFI (Request for Information) solicitations. + Strong experience with Business Process Mapping. + Strong experience managing initiatives with Microsoft Project, Microsoft Visio, and using Microsoft Office 365 or related tools. Other: + Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. + Devises and recommends appropriate business and process solutions and serve as a change champion. + Serves as a subject matter expert for analytical support to solve business problems, assess effectiveness and necessity, and use tools such process maps, diagrams, strategy maps, etc. + Gathers business, technical and functional requirements and designs algorithms for optimization and automation. + Provides support in implementation, user testing, and quality efforts. + Maintains relationships with business partners and analyzes and reviews documented business requirements. + Works with City IT project teams to communicate business priorities, translate business requirements into technical requirements and identify appropriate solutions. + Facilitates regular requirement gathering and design sessions with the user community and communicates expectations to the appropriate team. + Negotiates innovative business solutions that satisfy customer needs, are consistent with architectural guidelines, and conform to security standards. + Assesses the impact of proposed solutions, facilitate deployments and minimize disruption to services. + Documents user manuals to describe application installation and operating procedures. + Coordinates project resources and ensures business projects are delivered on time and within budget. + Provides consultative support on business-led technology initiatives. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. + Knowledge of development, databases, and operating systems. + Knowledge of system engineering, object-oriented design, information risk and security guidelines, and architecture standards. + Knowledge of various software development lifecycles (e.g., Agile, Waterfall, etc.), modeling techniques, such as unified modeling language, and various techniques to elicit business requirements. + Ability to rapidly acquire new information and new skills, and a desire to do so. + Ability to work in a dynamic, varied, and fast-paced environment and influence and question stakeholders and partners across teams. + Ability to adapt quickly to new technologies and changing business requirements and troubleshoot problems that may arise in work products. + Ability to work across teams and drive decisions based on understanding of trade-offs. + Ability to apply active listening and collaboration skills to effectively engage both technical and non-technical stakeholders to achieve target outcomes. + Ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing. + Ability to negotiate and resolve conflicts. + Ability to influence others using analytics and compelling storytelling. + Skill in project management, requirements gathering, problem solving, analytics, prioritization and presentations. + Skill in effectively coaching and influencing others and supports associates throughout their career growth. + Skill in decision-making skills and proven ability to weigh relative costs vs. benefits. + Skill in analytics, close attention to detail and advanced skills supported by strong experience using MS Office applications: Excel, Word and PowerPoint, for presentation, organization and analysis. + Ability to adhere to required compliance to all change management policies and procedures. + Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). + * This position requires graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to 4 years; and Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these qualifications? + Yes + No + * Are you a current Austin Energy Business Operations Liaison Employee? + Yes + No + * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) + * Do you have experience developing, posting, and reviewing responses to public RFI (Request for Information) solicitations? + Yes + No + * Describe your experience developing, posting, and reviewing responses to public RFI (Request for Information) solicitations. (Open Ended Question) + * Do you have experience utilizing Business Analysis tools and techniques to support IT projects? + Yes + No + * Describe how you use Business Analysis tools and techniques to support IT projects and list the employer where you gained this experience. (Open Ended Question) + * Describe your experience with Business Process Mapping in support of IT projects and list the employer where you gained this experience. (Open Ended Question) + * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. + I acknowledge and understand this position requires a Criminal Background Investigation (CBI). + * Do you have the ability to travel to multiple sites as part of the regular job duties? + Yes + No Optional & Required Documents Required Documents Optional Documents Contact City of Austin Employment Services Office: 512-974-3210 Privacy Notice (https://www.austintexas.gov/page/privacy-policy)