Banking Salary in Austin, TX

Location: Austin, TXDescription: Our client is currently seeking a .NET /Angular Developer for our client who is in Austin . Remote intial to start will need to be onsite eventually •Java or .NET •Spring Boot•Angular•Spring Cloud Gateway (BONUS)•MVC•Node•Protractor•Typescript•Ruby•Cucumber•CI/CD - Bamboo & Harness•Bamboo•Git•Agile•This resource will be executing code against user stories - develop new code is a large part of the job.NOTES FROM MANAGER: Our code stack is heavier weighted to Java than .NET - but BOTH are part of the technical stack. Anyone who only wants to be a Java or .NET developer won't be very successful in these teams. We run a feature model which means that the team has to update every downstream system necessary in order to deliver a feature and those systems are in every technology stack under the sun. The team is looking for more conceptual understanding of software development with more practical application. They want someone who learns quickly and is a strong communicator. They don't care what the technical stack is. 80% back-end C#10% front-end JavaScript/Angular10% back-end java- candidates should be willing to learn java they will teach it!•.NET•.NET Core•Angular 2+ (do not send candidates with AngularJS)•Heavy front end skills - but not looking for a UI focused developer•MVC•JavaScript•Typescript•CI/CD - using Bamboo & Harness•Execute against user stories - develop new codeResponsible for applications development in an enterprise architecture environment within .NET framework using C#. Must be able to apply SDLC concepts and have a proven track record of delivering solid, robust applications. Must have a good understanding of Object Oriented Programming concepts, have experience working on distributed platforms (Windows) and have experience in a .NET framework enterprise architecture environment. Knowledge of Agile methodology. Must have strong interpersonal, analytical, problem solving and organizational skills, and the ability to independently work as a contributing member in a high-paced and focused team.• Demonstrated proficiency in web based development languages, JavaScript, Typescript, jQuery, .NET/C# • Experience in applying client side MVC frameworks such as Angular v2+. Experience with Angular v4.0+ preferred • Understanding of Agile/Lean software development principles along with experience participating in agile projects Preferred skills/experience: • Bachelor's degree in Computer Science or related discipline • Knowledge of design patterns and SOLID principles • Experience in application performance tuning and capacity planning • Knowledge of financial services or banking.• Execute against user stories Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

DESCRIPTIONAmazon’s Global Risk Management and Claims (GRMC) team is seeking a highly skilled and motivated International Risk Analyst to join the corporate risk team. This role will work with the International Risk Manager assisting the development and management of a variety of Amazon’s global programs. These programs include International Casualty, Directors & Officers, Medical Liability, FinPro, Trade Credit, and other insurance programs. Our team’s role is critical to ensuring Amazon’s risk transfer practices are meeting compulsory insurance obligations as well as the evaluating and understanding of emerging risks globally. The ideal candidate will possess a deep understanding of commercial insurance placements and structures applicable to multinational corporations, as well as, risk management and compliance frameworks, coupled with exceptional planning and critical thinking skillsets.Key job responsibilitiesDuties include, but are not limited to, the following:- Manage premium payment processes and administration with brokers and carriers- Assist with management of carrier accounts in the vendor management system- Identify, communicate, and champion process improvement opportunities- Assist Risk Manager with risk assessments and mitigation- Collect, evaluate, collate, and prepare for submission all exposure data, information, legal documents, etc. that is needed for program renewals and new coverage placements, audits, forecasting and allocation purposes- Assist in developing business proposals and case studies for presentation to senior leaders- Manage administration around insurance policies and forms, reinsurance contracts, and vendor contracts- Draft all necessary documentation related to obtaining approvals for renewals and new placements- Assist Risk Manager in drafting of any white papers required to support programs- Work with brokers on smaller placements to determine appropriate carrier options to choose- Conduct contract reviews recommending insurance requirements in alignment with Amazon risk tolerance levels and insurance program; this includes working with internal contract owners to deliver suggested revisions and direct consultation with external partners as needed- Oversee insurance coordination activities related to mergers and acquisitions - Partner with international claims and internal business stakeholders on insurance program changes, retentions, and exposures- Provide risk consultation on contractual risk transfer techniques in addition to insurance specific provisions and assist in evaluating risk of new programs to determine necessity for new placements or determining if coverage is already a part of existing programs- Manage updates to language on various internal sites related to methods for requesting certificates, how to obtain contract reviews, and basic coverage information- Manage input of necessary data points into various internal data analytics systems, including the Risk Management Information System (RMIS) for managing exposures and policies- Work collaboratively with the Risk Managers and Analysts of the broader corporate risk related to areas of overlap of coverage and provide backup as needed- Provide risk management consultation and guidance to internal customers- Assist Risk Manager on collection and review of necessary legal documents and exposure information for insurance placements, renewals, audits, forecasting, and allocation purposes- Training new team members across the broader Corporate Risk team- Ability to travel A day in the lifeReporting to a Risk Manager within GRMC’s Corporate Risk team, this position will join a technical risk team that is responsible for assessing, mitigating, and managing Amazon’s global insurance programs. The successful candidate is a strong team player and comfortable working in a dynamic and fast-paced environment.The Risk Analyst supports insurance program management, global contract review, implements risk management solutions for new and existing business initiatives, and has ownership of the management of certain programs and policies. The Risk Analyst will work with a network of internal business teams including operations, finance, and legal as well as external partners to scale department and program support.About the teamInternational Risk is one of 4 teams in the larger corporate risk team. These teams report to the Director of Risk Management which includes claims. Corporate risk and claims are part of the larger Global Risk Management and Claims (GRMC) organization within Treasury.We are open to hiring candidates to work out of one of the following locations:Arlington, VA, USA | Austin, TX, USA | Nashville, TN, USA | New York, NY, USA | Seattle, WA, USABASIC QUALIFICATIONS- 3+ years of demonstrated knowledge with large commercial liability, property, directors & officers, fiduciary, crime, trade credit, and other corporate risk management insurance programs including placement and management, brokerage, insurance consulting, and contract reviews- BA/BS degree in Risk Management, Business, Finance, or another quantitative field- Advanced computer skills (including Word, Excel, and PowerPoint) and data analytic capabilities.PREFERRED QUALIFICATIONS- MBA and/or Professional certification (CPCU/ARM)- Interpersonal and communication skills, with ability to professionally communicate both verbally and in writing with employees and outside partners- Effective multi-tasking skills and ability to manage tight deadlines, prioritize workload and achieve effective results in a fast-paced, dynamic, ever-growing and often ambiguous environment where priorities are constantly changing - Knowledge of international insurance program experience- Knowledge of a variety of corporate alternative risk transfer and risk financing options including the use of captives- Project management skills- Highly analytical, including use of RMIS and computer modeling, with ability to use data to drive desired results and support intelligent risk taking- Ability to develop and foster strategic relationships and partner with business operations- Understanding of and ability to navigate global insurance regulations Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $59,300/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

Life at Amplify As a growing, tech-focused credit union, Amplify Credit Union delivers value to our members through our products and impact to our community through our profits. That unique intersection is one reason we've been named a Top Workplace for three years in a row by the Austin American-Statesman four years in a row. We're also proud to say that we're the only full-service financial institution that doesn't have deposit fees of any kind. We're looking for teammates who are inspired by our mission and ready to grow their careers. As they do, our employees can expect Amplify to uphold our commitments to culture, community, inclusion, and more.Our business success is built on the community around us, now more than ever. Therefore, we believe it is our responsibility to give back to those who support our growth. Through volunteerism, we can strengthen the communities around us and strengthen our business as well. That's why we're proud to offer up to 40 hours per year of paid time off to perform community service during work hours. About This Role: As a Teller, you are the face of Amplify, providing friendly, accurate, and timely servicing of Amplify member accounts. Your role will have you processing basic member transactions, educating members regarding Amplify's remote delivery channels, and always communicating professionally with the credit union members.Essential Duties Process basic member transactions, to include deposits, withdrawals, transfers, loan payments, etc. Assist members with basic account and loan inquiries Manage cash drawer effectively and within established guidelines Educate member regarding Amplify's remote delivery channels - such as online banking and mobile deposit - and promote their use for member convenience Resolve moderately complex member situations with tact and diplomacy; communicate in a professional manner Exercise good judgment to make sound decisions that help member and support organizational objectives Adhere to Credit Union policies and procedures Champion organizational culture both internally and externally; consistently demonstrate Amplify's service standards Other duties may be assigned This role is a stepping stone to help you progress in your career development. Join a team of great people with the common mission to help make our members financially successful! Qualifications and Other InformationPrior customer service experience is helpful but not required. What is required: To perform this job successfully, an individual should have knowledge of and be proficient in the use of a personal computer, Microsoft Office products, and the use of a telephone. Knowledge and use of a 10-key is helpful. Must be able to work a flexible work schedule, including weekends. Must have or quickly obtain working knowledge of Credit Union's products & services, policies, standard operating procedures, and State and Federal regulations. If this sounds like the perfect opportunity for you, don't wait to apply. We are hiring now!What We Offer To build a better bank, you must build a better team. We want your time at Amplify to be a jumping-off point for personal and professional success. This means offering growth opportunities - including paid volunteer hours and development programs - that will engage you with the community and help you advance your career: Customized volunteer opportunities with our signature partners (Saint Louise House, Caritas of Austin, and the American Red Cross). Additional paid time off for volunteer-related activities. Undergraduate and graduate tuition benefits for eligible full-time and part-time team members. Pay & Benefits This position offers a pay rate of $19.62 per hour. It also entails the benefits available to all Amplify employees, including a 401(k) with a company match of 100% on the first 5% you contribute.Location You will work at one of our four branch locations: Esperanza, Pond Springs, La Frontera, and Cedar Park.If you have any questions or want to request an accommodation, please contact Human Resources by emailing [email protected] or calling (512) 519-5435.Amplify is an Equal Employment Opportunity Employer, seeking people from all backgrounds, life experiences, and world views.

If you’re ready to join our team and continue your career with a company who values the employees and customers we serve, we look forward to an opportunity to say hello and start the conversation through an informal Spark Hire video interview via this link https://hire.li/ICfjVFCFJUUBTs8LwVhdq    Job Duties: Working with customers and prospects to build loyalty and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs Taking ownership of the customer experience including on-boarding and resolving service issues Contacting new customers by phone to follow up to ensure customer satisfaction, resolve issues, and address any additional financial needs based on the customer’s financial priorities Engaging customers in the lobby and the phone to assist, educate, and train them on how to conduct transactions through self-service technologies Connecting customers to the appropriate loan, mortgage, treasury management, or investment specialists that can help them with specialized financial needs Conducting some outbound sales activities such as meeting with local businesses and attending community events to establish visibility in the community and drive business to the bank Performing transactions such as opening accounts, accepting deposits, process loan payments, cashing checks, and issuing money orders and cashier’s checks Complying with privacy policies and procedures to maintain customer confidentiality and information protection Complying with all federal, state and local regulatory rules and regulations governing financial institutions, as well as all company policies and procedures Completing and passing all required regulatory compliance training as assigned Perform any additional duties and tasks assigned by management Qualifications & Skills: Displays passion, commitment and drive to deliver an experience that improves our customer's financial lives Excellent communication skills that build customer relationships based on trust Strong critical thinking and problem-solving skills to meet our customer's needs Demonstrates initiative, a commitment to continuous learning, and the ability to adapt to change Ability to collaborate with others to achieve shared goals Proficient in Microsoft Office Ability to work location hours, including some weekends and evenings Education, Experience & Licenses: High school degree or higher- preferred Minimum of six months’ previous banking or customer service experience Minimum of six months’ cash handling experience. ExperiencePreferredLess than 1 year(s): A minimum of six months’ cash handling experience.Less than 1 year(s): A minimum of six months’ previous banking or customer service experience EducationRequiredHigh School or better Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) See job description

Position Title Credit Risk Modeling Analyst SrLocation Work From Home United StatesJob Summary JOB SUMMARYThe Senior Credit Risk Modeling Analyst is responsible for assisting in the management of and oversight of all models and similar templates owned by the credit risk department, including models used within the Allowance for Credit Loss (ACL) and Representations and Warranties (R&W) process. This individual assists the Credit Risk Modeling Manager to ensure that Flagstar's credit risk department has appropriate models or other similar tools or templates to assist in the identification and mitigation of credit risk across the organization, as well as ensure compliance with all external and internal model related guidance. The individual is also responsible for assisting in the oversight of the quarterly ACL and R&W process working closely with the Accounting and Finance teams.Pay Range: Local Minimum Wage - $0.00 - $0.00Job Responsibilities:JOB RESPONSIBILITIES Assist in the development and perform model execution and ongoing performance monitoring activities including data management systems and processes, ensuring compliance with all internal Model Risk Management policies and other regulatory guidelines such as SR 11-7 for all credit risk owned models, including either internally developed or externally purchased models. Ongoing performance monitoring may include back-testing, sensitivity analysis, benchmarking, and override analysis.Assist in the oversight of the bank's ACL and R&W process including data preparation, model execution, preparing and presenting analysis to ACL committee and other analysis and activities as necessary, working closely with the Accounting and Finance teams as appropriate. Assist in the design and execution of ACL and R&W related controls.Ensures compliance with model governance policies and procedures as an integrated feature of all quantitative modeling and analytic activities. Performs model governance procedures including the execution of required production controls; model, data and procedure version control; and end-user computing policies and guidelines. Assist in the response to any third-party related model validation, internal audit, SOX control testing. regulatory, etc. requests.Perform data analysis in support of credit risk related activities including the development and distribution of reporting and other forms of analysis or documentation related to credit models as necessary.Uses independent judgement and discretion to make decisions regarding credit risk models and other similar tools.Analyzes and resolves problems pertaining to credit risk models and other similar tools.ADDITIONAL ACCOUNTABILITIESPerforms special projects, and additional duties and responsibilities as required.Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.JOB REQUIREMENTS Required Qualifications:Education level required: Undergraduate Degree (4 years or equivalent) Finance, Economics, Statistics, Mathematics or other advanced quantitative field.Minimum experience required: 5+ Years of experience with credit risk analytics and modeling.Preferred Qualifications:Education level preferred: Master's Degree (or Postgraduate equivalent).Experience with Moody's CreditLens, RiskCalc, CMM preferred.Job Competencies:Knowledge of TTC PD and LGD.Excel: experience developing and documenting well-structured, auditable workbooks, credit risk calculations, pivot tables, and publishable tables, charts, and graphs.Experience creating and presenting PowerPoint or similar types of presentations to executive management.Experience working in a networked Microsoft Windows end-user computing environment.Alteryx experience highly preferred.No travel requirements.Physical demands (ADA): No unusual physical exertion is involved.

JOB DESCRIPTION Who we are: Farm Credit Bank of Texas is a $37.3 billion wholesale bank that has been financing agriculture and rural America for over 100 years. Headquartered in Austin, Texas, we provide funding and services to rural lending associations in five states, and we are active in the nation's capital markets. While you may not be familiar with our name, Farm Credit Bank of Texas plays a critical role in supporting the businesses that make it possible for America to maintain access to an affordable and safe food supply, an industry which is one of the most innovative and evolving of our time. And while you help us deliver on our mission, we deliver on our commitment to you as a valued employee by providing competitive compensation, generous health and wellness benefits packages and an attractive hybrid workplace located along the bluffs of the Colorado River just minutes west of downtown Austin. We seek out top talent in their fields, whether it be technology, finance, accounting, credit, human resources, or other administrative functions, and welcome you to join us in our mission to feed the world. Position Description: We are searching for a VP Credit Risk Management. The VP Credit Risk Management will be responsible for designing, maintaining, and monitoring the bank's credit risk management and governance practices, with the assistance of senior management. Additionally, the position will be responsible for enhancing and maintaining the bank's credit reporting framework. This includes supervising the proactive design, implementation and ongoing execution of staff, management, board and regulatory reports. This position will interface with other areas of the bank to enhance the availability and reliability of credit data and to facilitate automation of the bank's credit reporting function. The incumbent will also be directly involved with and/or supervise several other department activities, including estimating the allowance for credit losses and stress testing.Day-to Day-Duties and Responsibilities: Working in our hybrid work schedule you will: With the assistance of senior management, implements, maintains, and monitors the bank's credit risk management and governance practices. Provides supervision and direction to direct reports to assure high performance of day-to-day functions and long-term development. Contributes to ongoing success of the bank by providing leadership in internal management committees, including Loan Committee. Drives implementation of new and innovative solutions to complex reporting issues. Anticipates reporting, credit risk management and governance needs and proactively adapts processes to changing market conditions and best practices. Assists the department with the development, enhancement, and maintenance of the credit risk reporting framework. Independently pursues modernization of the credit reporting framework through use of automation and other tools. Serves as centralized intake for ad hoc credit reporting requests. Designs responses and ensures timely completion of requests. Cultivates and maintains in-depth knowledge of the bank's loan portfolio and reporting systems. Utilizes expertise and creativity to solve difficult governance and reporting issues. Works directly with other bank divisions, including Finance and Information Technology, to improve the availability and reliability of reporting data. Assists the SVP Chief Credit Risk Officer with management of department processes and new projects and initiatives as needed. What You Bring to the Team: Our ideal candidate lives within a commutable distance from our office and appreciates the value of the hybrid work schedule. It is an important role that covers many skills. This position requires: Bachelor's degree with a major in economics, finance, business, statistics, or a related field, plus ten (10) plus years of financial, credit, and/or risk management experience, including at least five (5) years of management experience. Possesses expert knowledge of credit risk management practices and reporting systems. Ability to apply creativity to solve complex problems and understand user perspectives. Strong leadership and communication skills are required. Ability to exercise sound judgment, use discretion and maintain confidentiality. Advanced knowledge of commercial banking terms and best practices is required. Ability to work effectively as part of a team and to manage individual contributors. Coaches and/or develops direct reports and colleagues.Our benefits: In addition to a competitive salary, we offer comprehensive, affordable, and competitive benefit options that are focused on health and wellness, financial security, and achieving a work-life balance: Flexible and affordable health and wellness benefits, including medical insurance, prescription drug coverage, dental insurance, vision care, flexible spending accounts, and more. 401(k) plan that includes an employer match (up to 4%) plus an additional employer contribution (up to 5%), both of which vest on the first day of employment Employer paid long-term disability and life insurance Generous vacation leave, sick leave, and up to eleven paid holidays Paid parental leave program of up to six weeks Up to five days per year to volunteer in local community organizations, services, or events Ongoing professional development opportunities Generous tuition-reimbursement program Physical fitness incentive plan Employer matching gifts program Modern hybrid work schedule combining in office and remote work locations. Our culture: In a world filled with unpredictable challenges, we invest in our people and ensure they have dependable careers with ample growth opportunities. As part of the larger Farm Credit System, we focus on building our culture around personal relationships and the ability to be connected to leadership through in-person conversations, regular town halls and employee engagement events. We are deeply committed to attracting and fostering a diverse workforce, development and career advancement and recognizing the hard work of individuals who contribute to our success. Important note: We care about your hiring process and take it seriously. A real person will review your applications, meaning response timelines may vary. The interviewing process at Farm Credit Bank of Texas may include phone calls and emails, on-site interviews, and requests for portfolios or demonstrations of work. We cannot personally follow-up with each applicant, and we will do our best to create a professional, respectful, and thorough process for candidates with whom we identify as a potential fit. A/EOE/M/F/D/V

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.Job Description Summary:Sr. Director, FX Product and Risk ManagementJob Description:PayPal is a global company operating in the competitive and dynamic Payments Industry; operating in over 200 countries and managing over 160 currencies. Head of FX Product and Risk Management ("FX leader") is a highly visible leadership role within PayPal's Treasury function, overseeing all aspects of foreign exchange, including risk management, pricing, trading, and product support. FX leader will drive the design and execution of hedging programs to manage FX risk for the company, reducing earnings volatility from changes in FX rates. FX leader is also responsible for overseeing the FX trading activity to provide liquidity for cross border transactions and corporate flows supporting cash management.In addition, FX leader will collaborate closely with Product and Platform leaders to co-develop PayPal's Enterprise FX strategy and actively participate in a cross-functional team to deliver on that strategy including the strategic planning, prioritization, decisioning, and execution. The FX leader will also manage the team setting FX rates for PayPal products and delivering new rate experiences for customers.The FX leader will provide leadership in building and training a high performance, global team operating across multiple time zones. FX leader's responsibilities will include:Manage group wide FX risks and reduce earnings volatility through cash flow, balance sheet, and net investment hedging programsWork closely with internal Treasury teams (Global Cash Management, Investment, and International Treasury teams) to provide liquidity through FX trades in addition to broader finance teams (Tax, Accounting) to align on trading strategiesPartner with the Finance Technology Enablement team on Treasury transformation roadmap to identify key initiatives that will require changes to the Treasury infrastructure and capabilities and determine the execution strategy (e.g. FX back to back trading strategy)Partner with Product, Corporate Development, Finance M&A and Treasury M&A teams to support potential acquisition and integration activityPartner with FP&A and Controllership to build and maintain an FX P&L and monthly operating review with senior leadership to deliver information, insights and action plansDevelop the team's reporting and analytics capabilities to monitor FX performance to develop insights to support actionsEnsure appropriate governance and operating policies are in place to maintain a robust control environment minimizing risk or errorsBuild collaboration with Product, Platform, Global Strategy, Strategic Finance, Marketing, Sales and other key organizations to set our near term and long-term FX Product strategy and related roadmapPartner with the Go-to-Market team on launching new products and modifying existing FXproductPartner with the FX Operations team, responsible for setting our FX pricing and identifying opportunities to drive economic valuePartner with our Common Platforms and Product teams to support the technology operations and development of FX product-related capabilitiesManage trading relationships with bank counterparties, as part of the broader bank relationship strategy.Required Qualifications:15 years' experience in the payments, banking or a related industry with specialty in FX product and risk management;Proven leadership and team management skills;Bachelor's degree or equivalent, MBA a plus;Ability to excel and lead in a fast paced, global and innovative environment;Strong communication skills, including strong data visualization skills;Ability to build support for change, including the ability to explain the "why";Ability to translate desired outcomes into a detailed plan; andAbility to work independently; yet collaborate across functions and teams to drive results.Working knowledge of finance systems (Quantum, SAP) and trading venues a plusAdditional Job Description:Subsidiary:PayPalTravel Percent:10-PayPal is committed to fair and equitable compensation practices.Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.The U.S. national annual pay range for this role is$143400 to $285450Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.comWho We Are:Click Here to learn more about our culture and community.PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visithttps://www.paypal.com , https://about.pypl.comand https://investor.pypl.com.PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected] general requests for consideration of your skills, please Join Our Talent Community.Notice to Applicants and Employees who reside within New York City. Click here to view the notice.

Our client, an Israeli Fintech firm is seeking a Bilingual Remote Customer Success Specialist. Can be Ideally French speaking, or other European languages. What we're looking for:We are looking for excellent Customer Success Specialist who's eager to work in a dynamic environment, has very good personal engagement skills, will never take no for an answer, are good at gathering and processing data and have the ability to improve and help grow our business globally. If you are up to the challenge, this is the job for you.The roleUse exceptional customer service and interpersonal skills to make outgoing calls regarding our platform and solution process.Responsibility for activities related to the onboarding of international entities to our platform.You will help our clients manage their business using our solution, which could include troubleshooting probing to resolve payments issues.Independent management and execution of core customer related processes involving multiple tools, automation and control.Integrating and cross-referencing data from multiple systems and sources. Conducting online research.You will continually upgrade your knowledge and skills on payments, including federal and state compliance.Working independently with other groups in the company as well as external entities, including global customers and suppliers.Contribute to ongoing process improvement, leveraging international data sources and technological solutions.RequirementsAt least one year of experience in a customer service environmentExperience in the financial services / banking industry - AdvantageIndependent, with good planning, organizational, and time management skills.High EQ, Emotional Intelligence skillsAbility to communicate with customers in a professional manner.Strong communication/interpersonal skillsAdvanced Excel skills.

Position Title Banking Customer Advocate ILocation Work From Home United StatesJob Summary The Customer Advocate (CA) serves as the first point of contact for our customers. In this role, the CA will be responsible for supporting inbound contacts from current and prospective banking customers. Through these engagements, the CA will create detailed documentation to ensure inquiries are resolved in an accurate and satisfactory manner.In this role, you will expand on your current skill set, mastering soft-skills and becoming an expert with our Online Banking platform. From there, successful CAs will have the opportunity to transition to a Senior Customer Advocate who specializes in supporting our business customers and more complex customer interactions.Pay Range: Local Minimum Wage - $18.62 - $24.00Job Responsibilities:Customer Service:Handle a large volume of inbound customer contacts, building positive relationships while supporting and promoting the overall financial health of our current and prospective customersBe an advocate for our customers, supporting all requests for research, documentation and coordinating positive outcomes by partnering with internal business groupsMeet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and qualityDrive results and engage applicable partners on trending customer issues through internal communication tools.Follow and implement internal announcements, trainings, products, services, systems, policies & procedures, and governmental regulations impacting the banking industryHave flexibility in supporting business needs with the availability to provide additional hours and varying shifts including evenings, holidays, and weekendsJOB REQUIREMENTS Required Qualifications:High School Degree or Equivalent required; some college coursework or degree preferred2+ years of contact center experience and/or comparable Flagstar Retail Banking experienceA passion for customer service with excellent communication and program solving skillsStrong technical knowledge and adapt in navigating multiple programs and applications simultaneouslyIntermediate knowledge of MS Office SuiteA proven track record of thriving in a fast-paced customer facing environmentPreferred Qualifications:Financial Services experienceSalesforce or comparable CRM experienceExpertise with MS Office SuiteExpertise with DNA or comparable banking applicationsWorking proficiency in the Spanish languageA proven track record of exceeding performance metrics within a contact center environment

Position Description: About Us:Built on a legacy of more than 100 years in banking, we pride ourselves on our commitment to excellence, exceptional customer service, and year-after-year recognition of our industry leading financial performance. Uniquely positioned with our own internal Fintech team, we create and offer innovative personal and business banking solutions.We are dedicated to building community and strive to help our customers succeed financially. By helping to facilitate financial stability for our customers, we positively impact their lives and support families and our communities. We are socially responsible. We also aspire to foster a productive and enriching work environment for our team members. When our customers and team members thrive, we achieve success for our bank. About You:Being the best bank for our customers and team members begins with outstanding talent that possesses and displays the following attributes:Helpful, friendly, approachable, enthusiastic and professional dispositionConfident and persuasive inside salespersonAccurate and efficient productivity, capable of working autonomouslyTeam player approach, capable of thriving in a continually changing environmentCritical thinking skillsYour Role:In this role, you will build professional relationships with customers and promote a positive, helpful and friendly team environment. You will utilize your knowledge of consumer banking products and services to help our customers meet their financial needs and goals. You will contribute your unique talents, skills and experiences to help our customers, your team and our bank get better every day, providing exceptional customer service at all times.Our successful team members perform the following responsibilities every day:Enthusiastically support the bank's values and missionEngage customers in meaningful conversations regarding their financial needs and goals, identifying consumer products, services and digital solutions, including online banking and mobile applications, to meet those needsOpen and service personal, consumer accountsIdentify referral opportunities for more complex business accounts, including deposits, loans, business online banking, and treasury and merchant servicesCultivate professional relationships with customers, listening carefully to their needs and displaying empathy to provide the best service possibleProactively help to resolve customer concerns in a timely, professional and positive manner, escalating issues to next level of authority, as neededDisplay a high degree of integrity, trustworthiness and professionalism at all timesActively promote teamwork, leading by example and taking initiative to assist othersMay facilitate and process account transactions accurately and efficiently to minimize errors and reduce fraudComplete all essential training and display enthusiasm for continuous learning, accepting constructive feedback from more experienced team membersMaintain consistently good punctuality and attendance to workFollow Bank policy, procedures and guidelines to protect customers and bank assetsJob Expectations:Ability to operate normal and customary equipment/technology used in a business environment, with or without accommodationNote: This description is not an exhaustive list of all job responsibilities, skills and standards required. Other job responsibilities, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.Position Requirements: Qualifications:High school diploma or equivalent required; bachelor degree preferred1+ year experience interacting with people and displaying excellent service skills, demonstrated through work, military and/or education, requiredBasic knowledge of personal finance and household budgeting requiredKnowledge of, experience with and ability to explain bank products, online banking, mobile banking applications, banking cards, etc. preferredExperience in retail customer service and/or sales preferredNMLS preferred (required for lending activities)Bank OZK is an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.