We use cookies to improve the user experience, analyze traffic and display relevant ads.
Details Accept
Enter position

Work From Home Salary in Atlanta, GA

Receive statistics information by mail
Unfortunately, there are no statistics for this request. Try changing your position or region.

Recommended vacancies

Customer Service Agent (Independent Contractor)
Kaizen Advance, Atlanta, GA, US
Kaizen Advance is a growing consulting company based in Atlanta, GA, specializing in connecting quality workers with work-from-home (remote) opportunities. We are looking for Client Support Agents to work from home and be the primary link between our client's current and potential customers.JOB DESCRIPTION:The Client Support Agent is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs and communicating effectively with team members within the customer service department of various Fortune 500 companies. This is an Independent Contractor opportunity.JOB DUTIES:Provides timely and accurate information to incoming customer order status and product knowledge requestsProcesses customer orders/changes/returns according to established department policies and proceduresProvides timely feedback to the company regarding service failures or customer concernsPartners with the sales team to meet and exceed customer service expectationsWHAT IT TAKES TO SUCCEED:Outstanding problem-solving skillsPatience and empathy - an ability to manage stress and work under pressureExcellent communication skills in writing and verbal with outstanding listening skillsAbility to provide knowledgeable, friendly, and professional customer serviceExperience navigating and efficiently using program tools and software using technologyBasic computer skillsQUALIFICATIONS:Must be a legal US Resident and CitizenMust be at least 18 years of ageMust be able to pass a 7-year criminal background checkMust be able to work at least 15 hours (30 intervals) a weekNo degree necessary a great work-from-home opportunity for anyone ready to invest in themselves and work hard!Previous customer service experience is preferred but is not requiredWHAT YOU NEED TO GET STARTED:A Desktop or Laptop (Windows)Wired internet connectionNoise-cancelling headsetQuiet workspaceWHY SHOULD YOU APPLY?You can create your work schedule to fit your needs, whether you want a full-time or part-time scheduleYou have the opportunity to receive performance-based compensation or other incentivesYou can work remotely
Associate, Loss Mitigation (Late-Stage Collections)-100% Work from Home
Hyundai Capital America, Atlanta
DescriptionWho We Are: Through our service brands Hyundai Motor Finance, Genesis Finance*, and Kia Motors Finance, we provide financial products tailored to meet the needs of Hyundai, Genesis, and Kia dealerships nationwide, including dealer inventory and facility financing. And, through these dealerships, we provide indirect vehicle financing and leasing solutions to over 1.7 million retail customers.Employee Value Prop and Culture : Hyundai Capital America aims to be an agile and innovative company that is powered by the diversity of our people and ideas. We are a passionate team, building a connected and inclusive culture that promotes collaboration, embraces change, values talent, rewards performance, and fosters career growth and development. As a member of the Hyundai Motor Group and the trusted finance partner for Hyundai, Kia and Genesis, we share a global vision and work together to drive forward into a future of mobility and innovation.Global One Company: Many countries. One identity. Hyundai Capital has offices across the world, including China, Canada, the United Kingdom, Germany, Russia, Brazil and Korea. Our work environments are designed with specific themes in mind to achieve a consistent global identity that reflects our values: light, collaboration, elements of nature and symmetry.General Summary: The Associate, Loss Mitigation is primarily responsible for managing a queue of delinquent accounts 80+ days past due through charge off by investigating, monitoring and resolving accounts. The position will comply with internal policy and procedures on handling all accounts. All positions within the Operations Division are expected to collaborate cross[1]divisionally to achieve a seamless customer experience; this includes supporting other departments as necessary to meet the business need.Duties and Responsibilities: 1. Manage a queue of delinquent 80+ days past due accounts. Handle inbound and outbound calls as needed per position. Ensure all account activity is properly documented per department standards. Perform skip tracing activities to locate customers using free and paid tools such as Accurint, TLO etc. Adhere to department standards for effective queue management 2. Performance Coaching - Actively participate in coaching and development sessions/trainings to co-create solutions that enhance individual performance and overall department/team performance. 3. Perform all other duties as assigned.QualificationsKnowledge and Skills: • 3+ years collection or relevant experience (automotive preferred) • Previous experience in a Collections role with heavy skip tracing responsibilities High school graduate or GED equivalent • Bachelor's degree preferred Ability to independently manage their time daily to ensure productivity and goals are met • Strong negotiation skills - Ability to negotiate mutually beneficial arrangements with the customer • Skip tracing skills - Ability to utilize various skip tracing tools (where applicable) • Basic computer skills - Knowledge of Windows including Word and Excel • Strong communication skills - Ability to clearly communicate thoughts and ideas to peers and customers • Strong negotiation skills - Ability to negotiate mutually beneficial arrangements with the customer • Strong listening skills - Ability to listen and understand directionPhysical Requirements and Working Condition:Employees in this class are subject to extended periods of sitting, standing and walking, vision to monitor and moderate noise levels. Work is performed in an office environment.California Privacy NoticeThis notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information.We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 ("CCPA"). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at [email protected].
Associate, Account Resolution (100% Work from Home)
Hyundai Capital America, Atlanta
DescriptionWho We Are: Through our service brands Hyundai Motor Finance, Genesis Finance*, and Kia Motors Finance, we provide financial products tailored to meet the needs of Hyundai, Genesis, and Kia dealerships nationwide, including dealer inventory and facility financing. And, through these dealerships, we provide indirect vehicle financing and leasing solutions to over 1.7 million retail customers.Employee Value Prop and Culture : Hyundai Capital America aims to be an agile and innovative company that is powered by the diversity of our people and ideas. We are a passionate team, building a connected and inclusive culture that promotes collaboration, embraces change, values talent, rewards performance, and fosters career growth and development. As a member of the Hyundai Motor Group and the trusted finance partner for Hyundai, Kia and Genesis, we share a global vision and work together to drive forward into a future of mobility and innovationGlobal One Company: Many countries. One identity. Hyundai Capital has offices across the world, including China, Canada, the United Kingdom, Germany, Russia, Brazil and Korea. Our work environments are designed with specific themes in mind to achieve a consistent global identity that reflects our values: light, collaboration, elements of nature and symmetry.General Summary: The Associate, Account Resolution is primarily responsible for working a group of delinquent accounts via an automated dialer system typically ranging from 1 to 79 days past due either inbound or outbound. The primary job function will be to negotiate payment arrangements while providing customer recommendations to keep the account current. This is done while complying with both external and internal compliance related policy and procedures. All positions within the Operations Division are expected to collaborate cross-divisionally to achieve a seamless customer experience; this includes supporting other departments as necessary to meet the business need.Duties and Responsibilities: 1. Work a group of delinquent accounts via our automated dialer system either through inbound or outbound with the primary goal of negotiating payment arrangements to bring the account current. 2. Document all actions taken on account within system of record. 3. Service accounts as needed; submit service requests, complaints and update addresses, telephone numbers and emails. 4. Actively participate in coaching and development sessions/trainings to co-create solutions that enhance individual performance and overall department/team performance. 5. All other duties as assigned.QualificationsKnowledge and Skills: • 2+ years collection or relevant experience • Education in lieu of experience • High school graduate • Bachelor's degree preferred • Basic computer skills - Knowledge of Windows including Word and Excel • Strong communication skills - Ability to clearly communicate thoughts and ideas to peers and customers • Strong listening skills - Ability to listen and understand direction • Strong negotiation skills - Ability to negotiate mutually beneficial arrangements with the customer • Strong problem solving and soft skills - Ability to research and solve account issues while deescalating when necessaryPhysical Requirements and Working Condition:Employees in this class are subject to extended periods of sitting, standing and walking, vision to monitor and moderate noise levels. Work is performed in an office environment.California Privacy NoticeThis notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information.We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 ("CCPA"). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at [email protected].
Sr. Credit Risk Policy Analyst - Work from home United States
Flagstar Bank, N.A., Atlanta
Position Title Sr. Credit Risk Policy Analyst - Work from home United StatesLocation Work From Home United StatesJob Summary The Credit Risk Policy Analyst Sr assists in the effort to ensure Flagstar creates and maintains all necessary policies, procedures, and guidelines consistent with the credit risk appetite to mitigate and manage credit risk across the organization. Assist the Credit Policy Manager in the oversight of credit risk related system management, including providing training, assisting with requesting credit policy documents and SharePoint access. Assist in the credit risk department in internal or external auditor requests, internal loan reviews, or other departmental request as appropriate.Pay Range - $73,000 - $95,000 - $117,000 USDPay Range: Local Minimum Wage - $0.00 - $0.00Job Responsibilities: Assist the Credit Risk Policy Manager in the creation and maintenance of all credit risk policy, procedure, and guidelines in compliance with Legal, Compliance, ERM, and other departmental processes. Develop excellent working relationships across the organization to ensure that credit risk owned policies, procedure and guidelines are written, approved, communicated, and implemented appropriately.Maintain a strong working knowledge of credit policy related software and systems (such as MS Office, MS Word, SharePoint and Power Automate). Assist in the creation and execution of project plans to address any gaps in the policy governance process. Assist in the creation of credit risk system training materials to help ensure employees are aware of the most up-to-date credit risk policy, procedures, guidelines, and credit risk related systems as appropriate.Assist in the response to internal and external auditor requests, including performing any internal SOX related controls or assisting the credit risk department to remain in compliance with all Legal, Compliance, and other departmental guidelines / requirements.Assist the credit department as needed in inter-departmental projects or administrative duties, such as new credit employee on-boarding assistance and credit risk departmental communications.Uses independent judgement and discretion to make decisions about credit risk related policies, procedure, guidelines and systems, when appropriate.Analyzes and resolves problems pertaining to credit risk related policies, procedure, guidelines and systems, when appropriate.ADDITIONAL ACCOUNTABILITIESPerforms special projects, and additional duties and responsibilities as required.Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.JOB REQUIREMENTS Required Qualifications: Education level required: Undergraduate Degree (4 years or equivalent) or equivalent related work experienceMinimum experience required: 5+ Years of credit risk related experience including credit policy, procedure or guideline creation, commercial CRE and C&I underwriting or lending, loan review or other similar credit risk experience.Preferred Qualifications:Education level preferred: Master's Degree (or Postgraduate equivalent).Experience with the Microsoft Office suite of products, including SharePoint and Power Automate.Job Competencies:Excellent knowledge of credit risk activities.Excellent written and verbal communication and presentation skills.Experience writing policies, procedure and guidelines is highly preferred.Proficient with Microsoft Office software.Minimal travel required (up to 5% of time)Physical demands (ADA): No unusual physical exertion is involved.
Home Sales Inspector
Orkin LLC, Atlanta
ESTIMATED FIRST YEAR EARNINGS OF $56K+ For Those Who Like Being the Best, Join the Best in Pests.   As an Orkin Home Sales Inspector, you get the advantage of a highly persuasive pitch: top-notch protection from the industry leader with more than 120 years of experience. You’ll also have the satisfaction of helping homeowners protect their most valuable asset.   It’s a role that combines your competitive drive and your desire to be part of a team. You’ll have the opportunity to maximize your financial potential with high-performance sales skills and contribute to the overall success of the business. And you can earn your way to an annual rewards trip honoring top performers.   You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes a company vehicle, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back.     With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant.     Ready to start a career with staying power? Apply now!  Responsibilities As a Home Sales Inspector, you’ll be responsible for understanding Orkin’s termite protection services and how to make strategic recommendations to customers. By performing 360 inspections from attics to crawlspaces and everything in between, you’ll be able to solve problems and build trusted relationships ensuring homes and families are protected. Adept at listening to needs and clearly explaining practical solutions, you can win over customers with confidence and care.   Our sales pros earn top wages, recognition, and opportunities for annual awards trips! Serve as a problem solver for customers by utilizing the in-depth training provided to decide on the best overall pest solution for each customer's needs. Achieve goals through prospecting new business and assigned leads—we have a robust advertising budget to provide you with leads. Schedule sales appointments and meet with potential customers in their homes to explain Orkin’s products and services. Inspect the interior and exterior of the customer’s home—don’t worry, we teach you how! Make recommendations to customers based on inspection and issues identified by addressing any questions, explaining the process and setting expectations. Stay organized and prepare sales agreements using a company provided iPad – we will provide training on this too.   What type of benefits will you receive? Competitive earnings and a company vehicle with gas card Company provided iPhone and iPad with sales software Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance 401(k) plan with company match, employee stock purchase plan Paid vacation, holidays, and sick leave Employee discounts, tuition reimbursement, dependent scholarship awards Industry leading, quality, comprehensive training program   Why should you choose Orkin? Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers The Pest Management Industry is growing – and is a recession resistant line of business You have a service-oriented mindset that leads you to build loyalty and trust with customers You hold yourself responsible for commitments You value being part of a team You want to join a company that supports the community Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests? Qualifications What do you need to be successful? No Experience Required – we’ll train you! High School Diploma or equivalent required Valid driver’s license required with a good driving record Ability to pass a drug screen and background check is required Ability to obtain the appropriate pesticide license/certification if required (company paid) Ability to work in the field independently and interact with our great customers   What will my work environment be like?   Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: Safely use a ladder within the manufacturer's weight capacity Lift and carry up to 50 lbs. Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator Willing to work in different types of weather conditions   Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
CDL A Truck Driver - Home Nightly - Conley, GA
Oldcastle, Atlanta
Job ID: 494472Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge. The manufacturer's signature brands include Belgard® and Echelon® hardscape and masonry materials; Barrette Outdoor Living® and MoistureShield® fencing, decking and railing; Sakrete® and Amerimix® packaged concrete and mortar; Techniseal® sands, jointing technologies and surface protectors; PebbleTec® pool finishes; plus popular brands of landscape and gardening materials. Essential Duties and Responsibilities Load and unload products from dump trucks or flatbed trucks with Moffett Capable of unloading multiple stop loads Proper placement of materials at job site Identify different types and sizes of material Assist customers and outside vendors with any issues (i.e. matching materials and quantities) Keep his/her assigned equipment in proper working condition/clean at all times Understand daily maintenance check sheet; report any concerns to his/ her supervisor Perform other work-related duties as assigned Other duties may be assigned to meet business needs Qualifications / Requirements CDL Class A License with at least 2 years of commercial driving experience Must have Moffett experience Ability to drive dump truck and straight truck with Moffett Previous flatbed and dump truck experience required Certificate of driving school training Must have acceptable driving record throughout employment (driving record changes/ updates will be monitored annually) Detailed oriented Able to work in team environment Must be able to complete all required paperwork for job site assignments Meet the DOT federal regulations for certification annually Communicate effectively, both verbally and in writing, with superiors, colleagues, and individuals inside and outside the company Physical Requirements Must be able to sit, bend, walk, and climb in and out of trucks and Moffett in an outdoor setting for up to 8 plus hours a day Preferences Prior forklift experience highly desirable What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link. Date: Apr 9, 2024 Nearest Major Market: Atlanta Job Segment: Night, Forklift, Supply, Warehouse, Operations, Manufacturing
Program Assistant - Call Center - Remote from Certain States
Working Solutions, Atlanta
**Position is virtual, but qualified candidates must reside in one of the following states: AZ, AR, CO, FL, IA, IL, IN, MI, NC, NE, OH, TN, TX, WI. As a pioneer and industry leader in on-demand contact center solutions, Working Solutions is looking for a Program Assistant. This position will manage certain aspects of client programs within virtual contact center environment, to contribute to the growth and success of Working Solutions. They will assist in all aspects of the Contact Center and the daily operations of assigned programs(s). Ensure that the program is productive by managing/driving performance. Support the Program Manager, agents, customers, and client on daily needs and ensure high level of satisfaction. Interested to see what it's like to be a team member at Working Solutions, watch our employee video here: https://youtu.be/Bl_gWtN-Gn0 Responsibilities:Maintain program ACL'sMaintain program's Master Roster (program specific)Track and complete agent offboardsAssist with agent onboarding as needed (program specific)Attrition trackingField MappingSend out morning staffing report as needed (program specific)Queue up weekly schedules by program Post Schedule reminders and limits to the agentsPoint of contact for all agent scheduling questions, concerns and modificationSend agent scheduling adherence notices monthly/weekly as needed (program specific)Hold information sessions as needed on the scheduling process for new team membersApprove/Deny Cancels each weekEnsure agent minimums are meet each week Working with the Education team on agent nesting hours and needsUpload daily stats files (program specific)Review and Resolve All Disputes- supplying the Accounting team with the details and edits neededPoint of contact for all agent invoicing questions, concerns and modificationPull any manual stats needed for invoicing (program specific)Invoice RemindersReach out and alert agents of unaccepted invoicesUpdate Invoice files as needed for new agents for automated invoice statsHold information sessions as needed on the invoice process for new team membersAttend weekly team meetings (internal/client)Review the Vyne daily to ensure agent questions are answeredAssist in incentive tracking and agent rewards. If assigned to programs where these functions are blended, this role may also include primary duties of the Quality Improvement Specialist position. This includes continuously monitoring and reviewing agent performance, ensuring all performance and quality guidelines are met. Focus is on quality of agent engagement, agent satisfaction, call mechanics, and quality interactions with voice and digital interactions, all to influence top performance for client contracts.RequirementsMust be a US citizen or permanent resident to be considered for full-time employmentAbility to study and understand program requirements, and manage multiple programs and tasks simultaneously with great attention to detail.Strong process management abilities, with ability to strategize and problem-solve throughout.Superior math and analytical aptitude, with a strong working knowledge of Microsoft Office. Proven experience with reporting and data analysis.High level of independent judgment and initiative, with well-developed sense of ownership, urgency, and customer focus. Ability to identify needs, prioritize, multi-task, adapt to changing priorities, and deliver on requests with limited supervision in a fast-paced environment.Strong oral and written communication skills with the ability to effectively convey thoughts and critical information to senior leaders, peers and direct reports in a clear, logical manner.Ability to accomplish both client and company goals, handling multiple personalities and demands.Ability to use a keyboard and sit at a computer for a large portion of the work period.Ability to travel up to 20% and work variable hours, which may include evenings and weekends.BenefitsHealth Care Plan (Medical, Dental & Vision)Retirement Plan (401k, IRA)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Short Term & Long Term DisabilityWork From Home
Customer Service ( Remote work
PATH ARC, Atlanta
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)
Customer Service ( Remote )
PATH ARC, Atlanta
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)
Event Sales Representative - Atlanta, GA
Comcast, Atlanta
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job SummaryResponsible for increasing the number of active subscribers and product penetration in assigned multi-dwelling properties/communities by selling and promoting company products including video, high-speed Internet, voice and XFINITY Home through the development and execution of promotions and events. Sales and event focus is within privately owned, multi-dwelling properties and communities, but can include other social event functions and online initiatives in the community. Utilizes basic knowledge of the company's products and services as well as sales process experience to maximize sales. Develops competence in own area by performing routine work.Job DescriptionCore ResponsibilitiesServe as the point of contact for customers in the assigned area, manage contracts for accounts and provide client services support for the portfolios of more senior representatives, troubleshoot and/or resolve customer concerns, enhance and support the customer experience.During community events, may add new residential customer internet, video and voice services while generating new subscribers within targeted properties, through various promotional, social, internet and community events. Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for video, high-speed internet, voice and XFINITY Home.Meets and exceeds sales goals in assigned territory and event activities. Utilizes retention techniques to proactively retain existing customers from downgrading or canceling service.Effectively communicates and develops rapport with residents and property staff. Evaluates individual residents' existing and potential product needs and makes recommendations. Increases resident and property staff understanding of company products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the benefits of the company. Reviews company bills with residents as needed and is proficient in company billing procedures.Coordinates and executes all promotional events and provides marketing support, including but not limited to, the overall coordination and logistics, budget management, planning, negotiation and execution of events, production and distribution of printed materials, point-of purchase displays, prize packages, scheduling of all promotions and coordinating with technical operations. Utilizes successful marketing skills to conduct overall marketing and property assessments, determines marketing collateral, customizes for presence on website, newsletter, signage in gyms etc. Uses experience and skills to tailor events based on the profile of the community account, with a goal of maximizing the return on investment.Collaborates with other key personnel to create promotional assets, execute promotional strategy for value-add services, align messaging and ensure tracking requirements are implemented for site promotions. Supports sales team by reviewing the promotional sales, distributing and explaining network promotions and traveling to property meetings to help present and sell promotional concepts, company products and services.Effectively utilizes Microsoft Office, Google, Facebook, Twitter, mobile apps and other software programs and social media to drive online marketing efforts.Consistent exercise of independent judgment and discretion in matters of significance.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.EducationBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Relevant Work Experience0-2 YearsPDN-9bcb7058-10a0-4f8e-8480-90a9d11362e0