We use cookies to improve the user experience, analyze traffic and display relevant ads.
Details Accept
Enter position

Customer Service Salary in Anaheim, CA

Receive statistics information by mail
Unfortunately, there are no statistics for this request. Try changing your position or region.

Recommended vacancies

Digital Marketing Consultant - Anaheim, CA
Marketing Sales Opps, Anaheim, CA, US
Anaheim, CAWe are seeking a Remote Digital Marketing Consultant in the Anaheim, CA area.Responsibilities:-Acquire new clients in the Anaheim, CA area who are looking to grow their business with online marketing-Maintain account base while developing new accounts.-Communicate to customers how specific types of marketing will help promote their products or services-Cold call and hunt for new potential clients to offer our marketing services in the Anaheim, California area.-Prepare and deliver sales presentations to new and existing customers om the Anaheim, CA area-Conduct research on customers to determine if there is a mutual fit for both parties.Please apply directly to this post with your resume.Anaheim, CA
Cashier & Front End Services
Walmart, Anaheim
What you'll do atYou play a major role in how our customers feel when they leave the store. You might be the first, last, and sometimes only associate a customer interacts with. That's why it's so important to smile, greet, and thank every customer. You are an ambassador of Walmart.The pace can be intense, especially in the evenings, weekends, and holiday seasons. There are times when you must juggle several tasks in a short amount of time while helping customers: scan items, explain a price, bag items properly, count cash back, and keep your area clean--you get the idea! It takes a special person who is positive, can multi-task and has a passion for customer service and helping others.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.The hourly wage range for this position is $16.00 to $26.00.*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Duties and Responsibilities CashierSmile, greet, and thank customers with a positive attitudeStand for long periods of time while checking out customers quickly and accuratelyKeep your area clean and presentableAnswer customer questions and help them with their needsBe available to assist associates across the store as neededCart and JanitorialEnsure customers have a great first and last impressionGather carts from the parking lotOperate equipment to move carts from the parking lot to inside the storeClean restrooms, salesfloor, and parking lot as neededHave a positive attitude in all weather conditions.* For a complete list of duties and responsibilities, please see the actual job description.#storejobs About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
Checker / Cajero(a)
El Super, Anaheim
Under direct supervision of the Front End Supervisor, the Cashier is responsible for maintaining outstanding customer service as per company standards, processing sales quickly, accurately and efficiently, performing cash register operations and safeguarding company assets. Must be able to bend, stand and stoop for prolonged periods of times.The working environment is typical for a fast-paced grocery store, and essential functions of this job include physical requirements such as lifting, standing, walking and kneeling as well as visual and auditory requirements. For more information, including whether reasonable accommodations may be necessary and/or available, please reference the complete Job Description for the position located in the store.Bajo la supervisión directa del Supervisor de Cajeros y Empleados, el cajero es responsable de mantener un excelente servicio al cliente de acuerdo a estándares de la compañía, las ventas de procesamiento de forma rápida, precisa y eficiente, la realización de las operaciones de la caja registradora y la salvaguarda los activos de la compañía. Debe ser capaz de doblarse, pararse y agacharse por períodos prolongados de tiempo.El ambiente de trabajo es típico de una tienda de abarrotes de ritmo rápido, y las funciones esenciales de este trabajo incluye requisitos físicos tales como el levantamiento, de pie, caminar y de rodillas, así como de requerimientos visuales y auditivos. Para obtener más información incluyendo, acerca de las adaptaciones razonables que pudieran ser necesarias y / o disponibles, por favor haga referencia a la Descripción Completa de Puesto localizado en su tienda.Hourly Pay Range: Minimum wage (depending on location) up to $16.00 hourly (hasta $16.00 por hora)
HVAC Refrigeration Service Technician
Nextech, Anaheim
Overview Overview: We are proud to be America's Largest Independent Self-Performing HVAC/R Service Provider. Over the past 30 years, our continued focus on Quality, Value, and Integrity has enabled us to create strong relationships with thousands of long-term customer partners. As we continue to expand, our focus remains on providing a top-notch work experience for our employees. If you are a quality-oriented individual who values integrity and hard work, then we want to talk to you! With our excellent review ratings on both Indeed and Glassdoor, Nextech has become the place to be for those in the HVAC Industry. Come join our team and start moving your career forward!Role: Our HVAC/R Technicians continue to drive our profession, image, and reputation. We are dedicated to providing the highest level of value-added customer service. Our HVAC/R Technicians are committed to performing service repairs, equipment maintenance, and replacements for our customers as needed, 24/7. Hardworking and integrity driven, our technicians make quality repairs in a timely manner, maintain their equipment to the highest standards, and build trusting relationships with our clients.Benefits: Company Vehicle Dispatched from home daily Paid Port to Port Tool Allowance Paid Training Paid Ongoing Training Excellent Health Insurance options including a FREE employee only option Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options FREE life insurance equal to your annualized pay rate Responsibilities Provide the highest level of technical ability, quality, value, and integrity to our customers Install, maintain, and repair heating, ventilation, cooling, and refrigeration units for commercial customers. Diagnose and repair electronic, mechanical, and electrical components of these systems Travel to job sites in service area and work with dispatcher to ensure schedule is maintained and delays are properly communicated to customer Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers Maintain good working order of company vehicle, equipment, and electronics Maintain stock, parts, tools, and safety equipment in the vehicle Document details of services and parts provided to customers electronically through iPad applications Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer's recommendations, and be able to explain need for and value of recommended solutions Participate in company-provided training opportunities Identify and report potential opportunities for additional business (new unit/ system, PM contracts, and additional services) Qualifications High school diploma, GED or suitable equivalent 2+ years of HVAC/R Technician field experience Must live within 30 miles of location of position listed Valid driver's license EPA Certificate Proficient in reading schematics and work plans Knowledge with advance principles of air conditioning, refrigeration, and heating Excellent written, verbal, and interpersonal skills Basic computer skills for iPad and cell phone communication and documentation Ability to work overtime, weekends, or holidays - if needed Ability to pass criminal background check and federal drug screening
Student Services Specialist/DSS (Three Vacancies)
North Orange County Community College District, Anaheim
Classification Title:Student Services SpecialistSalary Range:$5,397 - $6,503 Per MonthSalary Schedule Information:Click Here for Current Classified Salary ScheduleJob Title:Student Services Specialist/DSS (Three Vacancies)Position Number:SCC838, SCC839 & SCC938Location:North Orange Continuing EducationDepartment:NOCE-CC Disability Support Services and Instructional ProgramsPercentage of Employment :100%Months of Employment :12 Months Per YearWork Schedule:SEE SPECIAL INSTRUCTIONS FOR LOCATION DETAILS. Monday- Friday, 8:00 AM - 5:00 PM (Schedule and shift are subject to change in accordance with department needs.)About Us::Do you strive to make a difference in higher education? Are you looking for a rewarding career opportunity to be a part of our students' educational success and lifelong learning? If so, we invite you to join North Orange County Community College District. We are proud to enroll over 60,000 students and serve a population of over one million people, annually! Home to more than 2,600 employees, our highly skilled, professional, and diverse faculty and staff are leading two of California's premier colleges, Cypress Community College and Fullerton Community College, as well as one of the largest continuing education programs, North Orange Continuing Education.North Orange Continuing Education (NOCE) has been serving the community since 1973 with free, noncredit educational programs and services to empower our community. Students enroll in NOCE's noncredit programs to enhance basic skills, gain employable skills, prepare for credit courses, for self?sufficiency or to enhance civic participation. Noncredit programs offered at NOCE include adult basic skills (High School Diploma and Literacy Programs), English as a Second Language (ESL), U.S. citizenship, parenting, older adults, short?term vocational, and programs for adults with disabilities.In addition, NOCE offers a wide selection of community education courses such as Kids' College and Teen Program, fitness, home decorative arts, business skills and fine/applied arts. NOCE offers adults (18+) the opportunity to earn a high school diploma as well as nearly a dozen career education certificates. Tuition-free noncredit career certificates include the areas of administrative professional, early childhood education, electrical technology, funeral service assistant, management, medical assistant, pharmacy technician, and quality assurance for medical devices.NOCE serves more than 15,000 students annually, ranging from preschoolers to seniors, at three Center locations in Anaheim, Cypress, and Wilshire (Fullerton) as well as over 100+ community-based locations in partnership with K12 schools, churches, community centers, senior centers, skilled nursing facilities and rehabilitation centers. NOCE is proudly accredited by the Accrediting Commission for Schools, Western Association of Schools and Colleges. NOCE is a stand-alone institution, serving as the noncredit arm of the North Orange County Community College District, which also includes credit-based Cypress College and Fullerton College. Part of the California Community College System, all NOCE courses are approved by the state of California.NOCE believes in a multicultural and diverse learning experience where faculty and staff from diverse backgrounds can contribute to the development of our students. NOCE provides many avenues of support for our faculty and staff through District networks that include the Latino, Asian/Pacific Islander, Black, and LGBTQ Faculty Staff Associations.The ideal candidate will share NOCE's commitment to diversity, equity, and inclusion. NOCE truly embodies an inclusive learning culture. The student body is very diverse, with over 27% Latinx, 25% Caucasian, 18% Asian/Pacific Islander, 2% African American, 0.29% Native Hawaiian/Pacific Islander, and 0.12% American Indian/Alaskan Native. In addition, NOCE female students make up approximately two-thirds of the student population (at 69%) with 64% of the total population being 55+ in age.NOCE is committed to enriching lives through education to meet the evolving needs of the community. NOCE employees are dedicated to the core values of Accountability, Diversity, Equity, Excellence, Innovation, Integrity, and Learning. We invite you to be a part of this celebrated and diverse community of learners where we put Students First. More information can be found at www.noce.edu.Disability Support Services (DSS) provides support to adult students with disabilities so they can successfully transition to, participate in, complete their postsecondary education at NOCE, and transition to competitive, integrated employment. The DSS office offers traditional accommodations and support services, plus the department has developed programs that offer additional assistance such as educational coaching, neurodiversity labs, specialized counseling, employment preparation, bus mobility training, and job development. DSS offers classes on three, in-person campuses, plus distance education. Courses are designed to help students improve their skills so that they can achieve higher level academic goals, attain jobs, and live as independently as possible.What We Offer::100% employee medical premium coverage and a contribution toward dependent coverage (up to $9,051.21 for one dependent or $14,481.50 for two or more dependents annually)Fringe allowance to be used at employee's discretion (up to $2,646.10 annually)Voluntary (Medical/Dependent Day Care) Flexible Spending Account$50,000 life insurance benefitDeferred Compensation Program (403(b)/457 plans)Retirement Pension Plan (CalSTRS/CalPERS)Abundant Professional Growth & Development Opportunities (Receive up to $3,500 annually)20 paid holidays + Paid vacationCumulative sick leaveFlexible/Hybrid Work Program: 3 days in office/2 days remote (Management approval required; may vary by Department/Position)Summer schedule (exceptions apply)Receive Premium Pay for years of continuous service: From 5% at 5 years, up to 36% at 36 yearsDistrict paid employee post-retirement medical (for those who qualify)Employee Assistance ProgramEnvironment that fosters diversity and inclusionProgressive and innovative cultureOpportunity to participate in various Faculty & Staff AssociationsPrimary Purpose:POSITION IS GRANT FUNDEDThis position is responsible for performing a variety of complex technical duties in a specialized area of Student Services such as registration, record maintenance, EOPS, adult education, disabled student services, student placement, and counseling services.Essential Functions:Examples of essential functions are interpreted as being descriptive and not restrictive in nature.Job Description:Plans and coordinates program activities; participates as directed in the formulation, development and implementation of appropriate policies and procedures for the assigned specialized student service; communicates with instructors, administrators, other District staff and outside agencies to coordinate and implement programs, resolve conflicts and exchange information.Conducts informational workshops regarding programs and services; participates in outreach activities to promote educational opportunities and services available; works with social services agencies to promote awareness of assigned student service.Oversees and coordinates the processing of a variety of documents related to the assigned specialized student service; assists students with application process for programs, services, and university transfers; assures the availability of specialized equipment or services for special needs students.Provides technical information and expertise to students, instructors and others in an assigned area of Student Services; serves as peer counsel to students; works with students, instructors, administrators and staff to understand students' academic needs and progress.Maintains various records and files related to assigned area; inputs and downloads data from computer database; gathers, compiles and analyzes pertinent data and statistics; prepares and maintains a variety of narrative and statistical records and reports related to program activities and effectiveness.Prepares and maintains program ledgers and reconciles budgets; monitors and records program administration, personnel, supply and equipment expenditures; prepares deposits and arranges for transport to bank.Trains and provides work direction and guidance to others as directed.Maintains current knowledge of legal requirements, procedures and policies used in providing student services.Learns and applies emerging technologies as necessary to perform duties in an efficient, organized, and timely manner.Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events.Performs related duties as assigned.Working Relationships:The Student Services Specialist maintains frequent contact with co-workers, counselors, faculty, students, various departments and outside agencies.Knowledge, Skills and Abilities:Knowledge of District organization, operations, policies and objectivesKnowledge of applicable sections of State Education Code and other applicable lawsKnowledge of organization, policies, and rules of assigned department or programKnowledge of modern office practices, procedures and equipmentKnowledge of local, State and Federal laws applicable to assigned programsKnowledge of specialized equipment used to communicate with blind and hearing-impaired individualsKnowledge of District rules and regulations governing participation in financial aid and other government sponsored programs as assignedKnowledge of the basic principles of bookkeepingKnowledge of record keeping techniquesAbility to operate a variety of office equipment such as calculator, computer, copier, etc.Ability to prepare budgets and financial reportsAbility to compile, organize, and analyze statistical dataAbility to work confidentially with discretionAbility to plan, organize and prioritize workAbility to meet schedules and time linesAbility to work independently with little directionAbility to understand and follow oral and written directionsAbility to communicate effectively, both orally and in writingAbility to understand scope of authority in making independent decisionsAbility to review situations accurately and determine appropriate action according to established guidelinesAbility to establish and maintain effective working relationships with othersSpecial Requirements:Reliable transportation.Coursework must be verifiable on a legible transcript. If selected as a finalist and/or given an offer of employment for this position, you will be required to provide a transcript (may be unofficial). Human Resources will contact the finalist to obtain this required documentation at that phase of the recruitment.Minimum Qualifications:Two (2) years of college-level course work.Minimum two (2) years increasingly responsible training or experience in student services.Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position.Desirable Qualifications:Demonstrated success in helping students from historically underrepresented and/or marginalized racial and ethnic groups, nontraditional students, speakers of other languages, and students with disabilities.Knowledge and competency in working with students who have disabilities with an emphasis on students who have ID/DD, ASD, ADD/ADHD, and Mental Health Disabilities.Experience collaborating with Regional Centers, including knowledge of Federal and State requirements for programs serving individuals with ID/DD.Experience working with individuals in 1:1 and group settings, including knowledge pertaining to assistive technologies, Distance Education and Universal Design for Learning.Experience with tracking data, maintaining databases, and managing student information.Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment.Working Conditions:College or District office environment; may require standing for long periods while assisting students. May be subject to sitting for long periods at a time (up to 2-3 hours). Repetitive use of upper extremities including hand coordination activities.Number of Vacancies:3Posting Number:2015713POpen Date:03/25/2024Close Date:04/16/2024Special Instructions Summary:This is a recruitment for 3 vacancies. Please review each:SCC838 Student Services Specialist/DSSLocation: Wilshire Center (Fullerton)Schedule: Monday - Friday, 8AM - 5PMProgram: Disability Support Services (DSS)SCC839 Student Services Specialist/DSSLocation: Cypress CampusSchedule: Monday - Friday, 8AM - 5PMProgram: Academics, Relationships, Independence, Self-advocacy, Emotional-health(ARISE) within the DSS departmentSCC938 Student Services Specialist/DSSLocation: Cypress CampusSchedule: Monday - Friday, 8AM - 5PMProgram: Disability Support Services (DSS)Work Schedule: District employees can apply for the Flexible/Hybrid Work Program, working a hybrid schedule of remote work and in-person each week. Approval and number of in-person days may vary by position/department. Questions regarding the work schedule may be discussed with Hiring Manager if selected as an interview candidate.This position is grant funded and exists based on the availability of funds. Employment is contingent upon the continuous availability of funds.This is a classified position subject to a one-year probationary period. Initial salary placement will be determined by the Office of Human Resources in accordance with Board Policy and is not negotiable. The candidate selected for employment will be required to provide the following: identification and employment eligibility as outlined in the Immigration Reform and Control Act, fingerprints and required medical certification pursuant to statue. NOCCCD will not sponsor any visa applications.The District may choose to fill one or more positions from this recruitment within six (6) months.To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. For questions which may not apply, indicate "N/A" (not applicable). Do not use terms such as "see resume" or "see attached".The minimum required number of references for this position is three (3) and will be requested at the finalist and/or offer of employment phase of the hiring process.All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Possession of the minimum qualifications does not ensure an interview.Minimum Qualifications - Experience: One year of experience is equivalent to 12 months of experience at a maximum of 40 hours per week (full time). Applicable part-time experience will be converted to the full-time equivalent for the sole purpose of meeting the experience minimum qualification (Example: Twelve (12) months of part time work experience is equivalent to six (6) months full time).Minimum Qualifications - Education: 24 units are equal to one year of education. As applicable, education must be from a regionally accredited institution and verifiable on a legible unofficial transcript.Reasonable accommodations for applicants with disabilities may be requested by calling (714) 808-4810 at least three business days in advance of the scheduled examination/interview date.Evaluations of foreign degrees and/or coursework are required. See our website at https://www.nocccd.edu/minimum-qualifications for information regarding evaluation of foreign degrees.
Service Clerk
Smart & Final, Anaheim
Service Clerk313 - Anaheim ExtraStarting Rate: $16.25/hrDo you?Provide excellent Customer Service?Love your Community?Love Food?Join our Store Operations Team as a Service Clerk!Store Location630 N. Euclid StreetAnaheim, California, 92801United States The Opportunity The Service Clerk is the key to our success!Stores count on the Service Clerk to provide excellent customer service, keep the shelves conditioned with good, fresh food and create an all around great shopping experience for our customers.Specific duties include, but are not limited to:Collect and organize shopping carts within the store and retrieve carts from the parking lot and surrounding areas.Assist customers with the loading of merchandise into shopping carts. Provide customers with assistance to and loading of their vehicles.Check retail prices on shelf for check stand personnel.Pull merchandise from check stand ("go backs") and return it to the proper shelf. Walk aisles and return any misplaced items to their proper location. Face merchandise on aisles as needed.Monitor cleanliness of store entrance: sweep front area inside and outside and pick up and empty trash regularly throughout the day, mop outside walkways and clean entrance/exit doors daily.Monitor cleanliness of store throughout the day: sweep, mop, and clean and restock restrooms as needed.RESTRICTIONS: Service Clerks may NOT perform the following duties:Operate a cash register.Hang item tags (e.g. price changes, ad tags, new item tags)Perform any receiving function, including but not limited to:Receiving any type of order through either the front or the backDEX /NEX functionsDSD functionsOperate power equipment (may be certified to operate bailer if age 18 or greater)Run a department, dry or perishableStock shelves, with the exception of merchandise from the check stands ("go backs").Pull downs, with the exception of assisting a customer with merchandise when the shelf is empty.Work on a night crew, with the exception of clean up duties.What You'll BringCandidates should possess the ability to:Read and write English, interact with general public and co-workers. Read and comprehend simple instructions, product labels, product pricing codes, shelf tags, short correspondence, and memos. Write simple correspondence. Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Apply common sense understanding to carry out detailed but uninvolved written or oral instructions.Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 45 pounds, and occasionally lift and/or move up to 60 pounds. It Would Be Extra Awesome if you brought...Basic PC/Outlook skillsRetail Management CertificateWho We AreWe are the smaller, faster grocery warehouse store and one of the longest continuously operating food retailers in the United States and operates under two banners: Smart & Final and Smart & Final Extra!. Headquartered in Los Angeles, where our history dates back to 1871, Smart & Final operates more than 250 grocery and foodservice stores in California, Arizona and Nevada.Across all of Smart & Final, we're passionate about providing for those who provide for others. And we're dedicated to the communities we serve. With the help of our customers and associates, Smart & Final and the Smart & Final Charitable Foundation donate more than $1 million and 1,000 volunteer hours each year - providing support and improving the lives of millions in the areas of health & wellness, hunger relief and emergency response, K-12 education, and youth sports.What We Bring10% Associate Discount to Shop Where You Work!401(k) Retirement Benefit + MatchContinuing Education BenefitsAnd Much More! Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Guest Service
Sonesta Hotels International Corporation, Anaheim
Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner.Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.Responsible to maintain the security of cash, credit card transactions, and guest information.May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.Issue, control and release guest safe-deposit boxes.Comply with federal, state and local laws regarding health, safety, and alcohol services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:High School diploma or equivalent required.One year of previous hotel experience, or retail customer service preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English; other languages beneficial.Professional verbal and written communication skills.Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.Problem solving, reasoning, motivating, organizational and training abilities preferred.Experience with Microsoft Office and Opera systems preferred.Will be required to obtain a ServSafe certification.May be required to obtain a TIPS certification.Valid driver's license required.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 50 pounds.Frequently handling objects and equipment.Standing for extended periods of time.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Pay Range $18.00 -$19.27 / hr Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Sr. Analyst, Tech. Support Services
American Woodmark, Anaheim
With over 10,000 employees and more than a dozen brands, American Woodmark is one of the nation's largest cabinet manufacturers. By partnering with major home centers, builders, and dealers, we spark the imagination of homeowners and designer and bring their vision to life. Across our service and distribution centers, our corporate office and manufacturing facilities, you'll always find the same commitment to customer satisfaction, integrity, teamwork, and excellence.We are on a journey to encourage an inclusive Woodmark, and are taking meaningful actions to promote diverse representation across every part of the business. Together, every team member contributes to making American Woodmark a place where people can express who they are through what they do.POSITION PURPOSE:The Senior Analyst, Technical Support Services is a critical member of the Information Technology team whose primary mission is to provide best-in-class technical services and solutions across the enterprise with skills and expertise in the areas of client devices, software, hardware, and network infrastructure. Provide a high-level of customer service throughout the organization with a primary focus on systems availability, responsiveness, connectivity, security, and established service level metrics.IDEAL CANDIDATE PROFILE:To perform this job successfully, an individual must be able to excel at the essential functions assigned. The requirements listed below are representative of the knowledge, skill and ability required.Experience* Requires 3-5 years of IT help desk work experience with a broad range of exposure to business applications. Experience in PC hardware and software technical support is required.* Proven experience using deployment and imaging technologies, Microsoft System Center and utilizing issue tracking systems. * Demonstrated success in customer satisfaction and adherence to established service levels. Skills* Extensive knowledge of Microsoft suite, Office 365 productivity suite and Windows desktop.* Advanced knowledge of common client software installation and configuration.* Basic desktop/laptop hardware upgrade installation.* Knowledge of mobile device configuration (iPhone and tablet)* Fundamental network, printer/copier and telephone (Cisco) troubleshooting skills.* Microsoft Desktop certification or equivalent experience required * Knowledge of Microsoft O/S, Office and collaboration tools* Proven experience supporting and troubleshooting MACs, tablets and smartphones* Ability to effectively troubleshoot and solve complex hardware and software problems* Able to communicate clearly and concisely both written and verbally* Proven customer service skills and service delivery approach * Excellent interpersonal and teamwork skills* Ability to learn new skills and knowledge quickly* ITIL knowledge a plus Education* Bachelor's Degree in Computer Science or equivalent degree from an accredited college or university or Associate Degree or technical diploma in Information Systems or other related field.* Or equivalent work experience and/or related technical certifications as a substitute for bachelor's degree.ESSENTIAL FUNCTIONS:* Responsible for the physical delivery and ongoing support of products/services, applications, network systems and overall solutions. Performs tasks including, but not limited to, systems software upgrades, workstation setups, and configuration of printers, storage devises, and other peripheral equipment.* Deploy desktop and laptop resources using company standard imaging tools.* Support the IT Change Request process to acquire, configure, and install hardware and software for all new user setups and user change requests.* Provide elevated support and issue resolution as required after-hours and on weekends. * Implements and monitors system security procedures such as system updates and access control to maintain system integrity and availability.* Monitor and continue to improve upon customer satisfaction and service delivery management.* Perform initial training and onboarding processes including IS policy communication and delivery to all new hires.* Provide desk-side support following the incident management process. Analyze, troubleshoot and resolve complex technical issues and requests with business applications, desktop connectivity and hardware technologies including laptops, printers, RF Guns, tablets, smart phones, workstations, videoconferencing etc. * Accurately document all work in the ITSM tool. Prioritize incidents and change requests based on defined criteria and service level agreements and effectively communicate with the customer on incident status.* Perform hardware repairs and maintenance on computer systems, handheld devices, cell phones, wireless devices, phones, printers and peripherals. Rebuild computer systems as required. QA testing after implementation of third-party repairs and solutions.* Provide support for software and hardware service requests. Perform client device moves and changes. During peak workloads, install and configure new hardware and software. Participate in the testing of new hardware installs, software applications and client configurations.* Create and maintain documentation of support activities and technical issues. Develop work procedures and troubleshooting guidelines for the knowledgebase. * Participate in new IT service transition activities to ensure readiness of desk side support. Train other team members on new technologies and IT services.* Purchase hardware and software assets through established vendor relationship.* Provide expert technical input to the project planning process as requested.* Supports the design, planning, implementation, and maintenance of the computing infrastructure that supports the company's operations and business applications. * Monitors and managing the performance of IT-related systems and services, in respect of their contribution to business performance and benefits to the business.* Perform the following basic administration and support activities as necessary: inventory management, desktop management monitoring, user account management and network & phone administration.* Supervisory Responsibilities:* Typically, this position does not have any supervisory responsibilities.SCOPE & EXPECATIONS: * Working Conditions:* Climate controlled office environment* Physical Tasks:* While performing the duties of this job, the employee is required to sit and talk or hear. The employee frequently is required to handle or feel and reach with hands and arms. The employee is frequently required to stand and walk. Lifting requirements are typically less than 50 pounds on an infrequent basis* Equipment Used:* Computers, software, hardware, mouse, telephones, and other equipment as necessary. This position works in a computer room environment where servers and other systems are located. The noise level is usually moderate.* Reports to: Senior Manager, Client, Collaboration & Technical Support Services * Travel Requirements: * Typically, travel is not required for this position* Recruitment process may consist of any combination of phone, video and in person interviews. * Offers may be contingent upon successful completion of Background Check, Drug Screen, Physical Examination and/or potential Motor Vehicle Check.BENEFITS PACKAGE INCLUDES:* Competitive Compensation * Health Care Benefits* Paid Holidays* Paid Vacation Days* Paid Sick Days* 401(k) Match* Tuition Assistance* Relocation Assistance when availableAN EQUAL OPPORTUNITY EMPLOYERThe American Woodmark Corporation does not discriminate on the basis of race, color, national origin, ancestry, age, religion, military and veteran status, sex, gender, gender identity, gender expression, sexual orientation, genetic information, marital status, medical condition, pregnancy, or any other legally-protected characteristic; and it will comply with all applicable state discrimination laws. No person will be denied employment solely because of a disability, provided that the person can perform the essential functions of the position for which the person has applied, either with or without reasonable accommodations.Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Customer Service Rep (ES)
Roth Staffing Companies, Anaheim
Ultimate Staffing is seeking a Call Center Customer Service Representative in Anaheim, CAGeneral Description* Successfully handle high volume inbound customer service calls* Making/handling high volume of outbound calls* Respond to e-mail inquiries* Receive and record completed work orders from field technicians* Expedite unresolved customer grievances to designated departments for further investigation* Maintain accurate customer information and scheduled appointment details* Actively promote and sell new or additional services or products when applicableKey Notes:Schedules will vary based on need. We start the CXR at 7am and is open until 9pm Monday thru Friday. Open Saturdays between 7am - 4pm. Closed on Sundays.**Must have previously worked in a CALL CENTERPay: $23 - $28/hrAll qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Customer Service Representative II
Mohawk Industries, Anaheim
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone who is ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, provide samples and complete sales transactions.CUSTOMER SERVICE REP I - SSC - #127 Anaheim, CA: Expected base pay rates for the role will be between $20.45 hr and $30.61 hr at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other company sponsored benefit programs.Primary Objective To ensure effective and efficient coordination between the Company and its customers with a high level of service and support.Major Function and Scope Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check and transportation management in a call center environment. Provides customer service for a high volume of inbound calls using ACD (Automated Call Distribution). Responsible for keying in orders, processing faxes and preparation of reports. Interfaces with various groups including, but not limited to, internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery. Participates in special projects and performs additional duties as required.Experience and Knowledge Required High School Diploma or GED equivalency required. 3+ years call center or customer service experience. Focus on customer account management preferred. Prior textile industry knowledge is preferred.Competencies Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required. Good voice quality that is conversational and professional. Ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards. Ability to demonstrate strong organizational and problem-solving skills required. Ability to demonstrate strong interpersonal relationship building skills. Must have a moderate level of computer skills in Word and Excel. Must be detail oriented with the ability to multi-task, manage priorities and manage time effectively. Ability to work in a fast-paced environment.Other Pertinent Job Information While performing the duties of this job, the employee is regularly required to stand, use hands and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk or hear. The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other material that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilitiesWe offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.