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Sr. Field Service Representative - Power (Electrical)
Schneider Electric USA, Inc, Albuquerque
Great people make Schneider Electric a great company. Schneider's Power Services Field Service Representatives play an impactful role within the organization. They collaborate with customers, sales representatives, team members and third-party partners to install, inspect, troubleshoot, repair, and maintain equipment in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric! Is this you?We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.This opportunity is a home-based flexible work schedule with 40-hour guarantee (+Overtime).This Field Service Representative position will sit within our U.S. Services business, specifically our Power Services team. Our Power Services team is the Original Equipment Manufacturer (OEM) for SquareD focusing on electrical distribution equipment inside of critical facilities. As a Field Service Representative, a typical day for you might include: Servicing, installing, and repairing customer equipment. Performance of warranty work and start-up service. Perform Startup/Commissioning on equipment across the Schneider Electric product portfolio. Testing, calibration, checking, correcting, adjusting and part component replacement services on customer products. Construction and testing of circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment. Technical support in product service, product training and applications including on-site audits. Support serviceable Schneider equipment including but not limited to electrical switchgear, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives, power monitoring equipment, protective relays. We have an ever-evolving catalog of products you may have exposure to. Document all required information for each site (technical report). On some days, you may even: Analyzing complex problems in equipment and machinery and interpret maintenance manuals, using knowledge of systems and electronics to isolate and correct the fault. Assist in the developing design modifications and implements modifications and provides installation support for the modifications. Develops and implements training courseware and provides training to customers and other service representatives. Travel for both training and to support job site requirements in other areas. This may be the next step in your career journey if you have: Vocational education, military training, or transferable experience in electronics, electrical theory or similar discipline. 3-5+ years of relevant mechanical, electrical and/or power distribution service experience , technical proficiency in electronic/electrical component theory. Experience writing reports and competency in presenting information and responses to managers, clients, and customers. The ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume. The ability to define problems, collect data, establish facts, and draw valid conclusions. Experience in testing, maintenance and/or upgrades in some or all of the following areas: low or Medium Voltage Switchgear; Transformers; Relay Protection Systems; Control Systems The ability to interpret blueprints and other service documents, including various electrical drawings. The capacity to move service equipment weighing up to 50 pounds What we have for you: Within your first 90 days, you'll experience a unique, team-oriented welcome with 2 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid. Upon return form your on-site visit, you'll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.Hear from one of our Field Service Representatives who loves her job and working with her customers! https://www.youtube.com/watch?v=CAKJVzjVMTASchneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more. Learn more about working with us: http://se.com/us/careersLet us learn about you! Apply today.Why us?Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.€25.7bn global revenue137 000+ employees in 100+ countries45% of revenue from IoT5% of revenue devoted for R&DYou must submit an online application to be considered for any position with us. This position will be posted until filledIt is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such. Great people make Schneider Electric a great company. Schneider's Power Services Field Service Representatives play an impactful role within the organization. They collaborate with customers, sales representatives, team members and third-party partners to install, inspect, troubleshoot, repair, and maintain equipment in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric! Is this you?We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.This opportunity is a home-based flexible work schedule with 40-hour guarantee (+Overtime).This Field Service Representative position will sit within our U.S. Services business, specifically our Power Services team. Our Power Services team is the Original Equipment Manufacturer (OEM) for SquareD focusing on electrical distribution equipment inside of critical facilities. As a Field Service Representative, a typical day for you might include: Servicing, installing, and repairing customer equipment. Performance of warranty work and start-up service. Perform Startup/Commissioning on equipment across the Schneider Electric product portfolio. Testing, calibration, checking, correcting, adjusting and part component replacement services on customer products. Construction and testing of circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment. Technical support in product service, product training and applications including on-site audits. Support serviceable Schneider equipment including but not limited to electrical switchgear, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives, power monitoring equipment, protective relays. We have an ever-evolving catalog of products you may have exposure to. Document all required information for each site (technical report). On some days, you may even: Analyzing complex problems in equipment and machinery and interpret maintenance manuals, using knowledge of systems and electronics to isolate and correct the fault. Assist in the developing design modifications and implements modifications and provides installation support for the modifications. Develops and implements training courseware and provides training to customers and other service representatives. Travel for both training and to support job site requirements in other areas.
Exterior Services Technician, DOT Operator - DS
Walmart, Albuquerque
What you'll do atPosition Summary...What you'll do...Walmart is hiring Landscape Technician Operators! You will make an impact as a Landscape Technician by keeping landscapes attractive, clean, and well maintained. This includes moving lawns, pruning, and fertilizing shrubs, lawns, bushes, trees, and flowers. You must love working outdoors in different types of weather and enjoy physical labor. What you'll do: • Landscaping! Which will include mowing, trimming, and pruning year round • Perform grounds maintenance on the parking lot, exterior building, and surrounding ground areas to provide a clean environment • Be part of a team of associates responsible for all aspects of the landscaping and exterior cleaning/ground maintenance • Adhere to the highest standards of safety, security, and integrity ensuring compliance with corporate policies as well as local, federal, and state requirements • Traveling may be necessary to perform one or more essential functions of this position. You'll sweep us off our feet if you... • Have experience in landscaping, agriculture, general maintenance, or retail • Understand the importance of Customer Service and have clear, transparent, and respectful communication • Drive personal accountability and use effective time management to achieve commitments • Can adapt to changing and competing demands using solid judgment to identify priorities • Believe in Servant Leadership and can work as a team to achieve goals Minimum Qualifications • Be at least 21 years of age • Hold a valid state-issued driver's license for at least 3 years with a clean driving record and ability to pass a Motor Vehicle Record (MVR) report • Successfully complete and pass a driver's road test for the combination truck and trailer that will be operated within the scope of work. • Must be able to obtain appropriate licensing and/or endorsements for operating State if required Physical Activity • Presents information to small or large groups and individuals. • Communicates effectively in person or by using telecommunications equipment. • Visually verifies information, often in small print. • Reads information, often in small print. • Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or electronic device. • Enters and locates information on electronic device. • Safely operates a combination motor vehicle of 10,0001 lbs to 26,000 lbs, requiring valid drivers license or certification. • Visually inspects equipment that will be operated daily during scope of work • Abides by all Federal Motor Carrier Safety Regulations Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 21 years of age or older.Valid, state-issued driver's license.No convictions for DUI, DWI, OUI, or reckless driving involving alcohol or drugs within the last three (3) years.No more than two (2) moving violations in the last three (3) years, if driving a commercial motor vehicle.No serious traffic violations (as defined by Federal Motor Carrier Safety Regulations) in the last three (3) years, if operating a commercial motor vehicle.No preventable accidents (as defined by Federal Motor Carrier Safety Regulations) in the last three (3) years, if operating a commercial motor vehicle.Able to successfully complete a DOT physical and secure medical certification at a minimum of a 90 day card.As required by section 391.11(b)(2) of the Federal Motor Carrier Safety Regulations, ability to read and speak in the English languagePreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Associate's degree or equivalent in Engineering, Maintenance, Construction Management, or related area., Certified Facilities Manager (CFM), Project Management (PMP), or related certification, Third-party management experiencePrimary Location...2250 MAIN ST NW, LOS LUNAS, NM 87031-4807, United States of America About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
Customer Service Representative
DH Pace Company, Inc., Albuquerque
Overhead Door Company of Albuquerque, a DH Pace Company, Inc., aspires to hire a Customer Service Representative to join our growing team! We are seeking customer-focused candidates who have excellent communication and technical skills.  Responsibilities: Triage incoming calls from customers that require service/sales Work with the customer to understand their need and schedule the appropriate service Promote all products, services, and quote accurate pricing when appropriate Represent the company in a professional manner with good customer service and verbal communication skills Other responsibilities as assigned Qualifications: High school diploma or GED required Customer service or administrative experience preferred Must be able to work independently with little supervision Must be able to work in a fast-paced environment, with the ability to re-prioritize tasks Excellent verbal and written communication skills Why DH Pace? DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation for over 95 years! We have 50+ US offices in 24 states with 2023 company-wide sales of $1 billion.    Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.   Building Safer Communities-DH Pace Company My DH Pace Story   Overhead Door Company of Santa Fe - DH Pace Company, Inc. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies.  Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc.  Please, no phone calls or emails.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Administration
Customer Service Representative
Motion Industries, Albuquerque
Albuquerque, NM, USAFull time2024-03-18R24_0000006303SUMMARY:Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.JOB DUTIES:• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.• Orders items to ensure appropriate inventory levels are maintained for customers.• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.• Determines the most cost effective shipping method for customer orders.• Partners with Account Representatives to ensure customer satisfaction.• Expedites backorders. May pull inventory and prepare order for shipment to customer.• May handle customer returns.• Performs other duties as assigned.EDUCATION & EXPERIENCE:Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.KNOWLEDGE, SKILLS, ABILITIES:• Reliability, organization, and attention to detail required.• Strong communication skills including written, verbal, and listening.• Ability to multi-task and time management skills required.• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.• Product knowledge is preferred.COMPANY INFORMATION:Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.See DescriptionPI238296858
Client Service Pro
Jackson Hewitt, Albuquerque
At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don't receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are "Working Hard for the Hardest Working Americans". This is our mission and it's a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients.Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That's where you come in! We are here to ease their stress and provide expert customer service and tax knowledge.Flexible Schedules Available:Day shift Night shift Weekends Weekdays Full-time or Part-time Are you:Looking to learn a new career and break into the tax industry? Someone who has gaps in their work history or is looking to boost their skills and resume? Someone who has been out of the workforce over the last year while at home with family? New to the workforce or with limited experience/education, but a willingness to learn? Retired and want to continue to make an impact? Someone without a college diploma? No problem! A Veteran or military personnel transitioning from the service? Part of a military family that moves often with deployments? A recent college graduate or current college student? A stay-at-home parent who needs a flexible work schedule? A gig worker or looking to add a second income? Bilingual? Bilingual candidates are highly encouraged to apply! What you'll do here:The Seasonal Client Service Pro supports the district with a variety of duties to include greeting clients, scheduling appointments, marketing to local businesses, income tax preparation and tech set-up. The position coordinates client flow and assists in preliminary data entry and document collection to support an efficient and positive tax preparation experience. This position has access to and regularly works with information of a sensitive, highly confidential nature. This position promotes the Jackson Hewitt brand through the delivery of superior customer service.Greets all potential clients with a friendly and professional demeanor. Engages in conversation with potential clients to share information about Jackson Hewitt's services and promotions. Quickly and accurately verifies and enters customers' personal and Form W-2 information into Jackson Hewitt's proprietary software. Assists with scheduling tax preparation appointments. Monitor client flow at the location and keep clients engaged during periods of wait time. Monitor client activity and take initiative to answer phones and resolve client issues. Meets set-up deadlines to ensure office locations meet brand/marketing appearance standards in time for office openings. Provides equipment service at Jackson Hewitt locations to assemble, repair, or teardown furniture, computers, tech, or kiosk components using hand tools. Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc. Assist leadership in marketing and recruitment efforts, as needed. Skills you'll bring for success:Good interpersonal and communication skills. Demonstrated ability in working in a high-volume retail environment preferred. Basic knowledge of computer functions required to include setup of office computer systems and the ability to troubleshoot issues. Customer service or sales experience preferred. Reliable transportation and a valid driver's license and insurance are preferred. High School Diploma/GED or equivalent related business experience preferred.
Service Center Operations Manager
ECS Corporate Services, Albuquerque
ECS is seeking a Service Center Operations Manager to work in our Albuquerque, NM office.Job Description: ECS is looking for its next Service Center Operations Manager to support a major laboratory in Albuquerque, NM!The Operations Manager plans, directs, and coordinates the operational and tactical activities of individuals responsible for the delivery of information processing and telecommunications services. Establishes objectives and plans for the team's operations; identifies and assembles the optimal combination of personnel, technologies, and methodologies to meet current and near-term requirements; translates organizational objectives into work plans; creates contingency plans to meet changes in business circumstances. Participates in operational meetings with the customer delegated representative. Responsibilities: Lead and Inspire: Direct a team of IT technicians, team leads, and managers, fostering a collaborative and growth-oriented environment. Develop and implement performance objectives and professional development plans aligned with business needs. Customer Centricity: Own the user experience. Be the primary point of contact for all client-related matters, ensuring prompt responses, regular communication, and resolution of non-compliance issues. Service Excellence Champion: Implement industry best practices (ITSM) to optimize service delivery. Monitor key performance indicators (KPIs), identify areas for improvement, and implement innovative solutions for continuous service improvement. Technology Expertise: Maintain the health and security of our customers IT infrastructure, ensuring reliable and secure system operation. Identify and address IT inadequacies that impact business operations. Strategic Visionary: Analyze ticket trends, anticipate client needs, and propose action plans to proactively address challenges and optimize service delivery. Knowledge Transfer: Mentor and coach team managers, promoting knowledge sharing and best practices within the team. We offer: A supportive and collaborative work environment. Opportunities for professional development and career growth. The chance to make a real impact on the success of our organization. Required Skills: Bachelor's degree in MIS, Computer Science, or relevant field (equivalent experience may be considered; 6 years total). Minimum 2 years (4 preferred) experience managing Enterprise IT service operations. U.S. Citizenship is required per contract to obtain and maintain a U.S. Department of Energy Q security clearance. Proven ability to lead and motivate a team of technical professionals. In-depth understanding of ITSM best practices (ITIL v4 Foundation Certification a plus). Experience working with ticketing systems (Remedy, Jira, ServiceNow, etc.). Strong communication and interpersonal skills, with a focus on building relationships with clients and internal stakeholders. Ability to analyze data, identify trends, and implement data-driven solutions. Passion for continuous improvement and a commitment to exceeding customer expectations. Desired Skills: Experience working with KCS methodologies. Master's Degree in a relevant IT field. Project Management Certificate. ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans.ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3800+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.General Description of Benefits
Customer Service Representative
HomeTeam Pest Defense, Inc., Albuquerque
At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training needed to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player. Apply in minutes from your mobile phone! Responsibilities Let us Begin with the Perks!! Competitive pay $$ $32K - $34K annually Off Weekends! Comprehensive benefits package including medical, dental, vision Company paid life & AD&D insurance 401(k) plan with company match up to 6% Employee stock purchase plan Paid time off and holidays Employee discounts Tuition reimbursement Dependent scholarship awards An opportunity to advance within the company Recognition for a job well done A friendly work environment Employee referral bonuses The opportunity for professional growth and respect that comes from working for an industry leader As a HomeTeam Customer Service Representative, you can expect to: Provide positive customer experiences that significantly affect the customer’s likelihood to continue to use and buy additional service from HomeTeam Pest Defense. The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense.  Provide information to prospects and initiate new service Answer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customers Resolving customer problems with invoices and billing questions Conduct telephone conversations with customers about issues surrounding their service in a professional manner Enter service-related notes in system software Provide general marketing information to prospects and customers as requested Conduct follow-up telephone calls with customers for re-treats, initial services, and current customers as directed Maintain customer files on computer and in filing system Validate technician paperwork for completeness and accuracy File Technician paperwork in customer files Update notes in system with technician and other employee customer information. Escalate appropriate inquiries or problems to managers Collect and reconcile payments received by technicians Why HomeTeam? HomeTeam is the #1 pest management company to homebuilders Currently performs more the 2,000,000 services a year The company has exclusive technology with its unique Taexx built-in pest control system during a home’s construction Pest Management Industry is growing and is a recession resistant line of business HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA. Qualifications Minimum Requirements:  Must have 1 year of previous customer service experience Entry level customer service skill and technique Basic / entry level understanding of computers Entry level skill on use of company telephone features and how to use them Must be 18 years or older with a high school diploma or GED Must successfully pass background and drug screening Physical Demands / Working Environment: Candidates must meet physical job requirements and safely perform the job duties with or without accommodation   HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer #HTPD290HWE #TALROO
Service Representative
Schneider Electric USA, Inc, Albuquerque
Great people make Schneider Electric a great company. Schneider's Power Services Field Service Representatives play an impactful role within the organization. They collaborate with customers, sales representatives, team members and third-party partners to install, inspect, troubleshoot, repair, and maintain equipment in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric! Is this you?We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.This opportunity is a home-based flexible work schedule with 40-hour guarantee (+Overtime).This Field Service Representative position will sit within our U.S. Services business, specifically our Power Services team. Our Power Services team is the Original Equipment Manufacturer (OEM) for SquareD focusing on electrical distribution equipment inside of critical facilities. As a Field Service Representative, a typical day for you might include: Servicing, installing, and repairing customer equipment. Performance of warranty work and start-up service. Perform Startup/Commissioning on equipment across the Schneider Electric product portfolio. Testing, calibration, checking, correcting, adjusting and part component replacement services on customer products. Construction and testing of circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment. Technical support in product service, product training and applications including on-site audits. Support serviceable Schneider equipment including but not limited to electrical switchgear, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives, power monitoring equipment, protective relays. We have an ever-evolving catalog of products you may have exposure to. Document all required information for each site (technical report). On some days, you may even: Analyzing complex problems in equipment and machinery and interpret maintenance manuals, using knowledge of systems and electronics to isolate and correct the fault. Assist in the developing design modifications and implements modifications and provides installation support for the modifications. Develops and implements training courseware and provides training to customers and other service representatives. Travel for both training and to support job site requirements in other areas. This may be the next step in your career journey if you have: Vocational education, military training, or transferable experience in electronics, electrical theory or similar discipline. 3-5+ years of relevant mechanical, electrical and/or power distribution service experience , technical proficiency in electronic/electrical component theory. Experience writing reports and competency in presenting information and responses to managers, clients, and customers. The ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume. The ability to define problems, collect data, establish facts, and draw valid conclusions. Experience in testing, maintenance and/or upgrades in some or all of the following areas: low or Medium Voltage Switchgear; Transformers; Relay Protection Systems; Control Systems The ability to interpret blueprints and other service documents, including various electrical drawings. The capacity to move service equipment weighing up to 50 pounds What we have for you: Within your first 90 days, you'll experience a unique, team-oriented welcome with 2 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid. Upon return form your on-site visit, you'll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.Hear from one of our Field Service Representatives who loves her job and working with her customers! https://www.youtube.com/watch?v=CAKJVzjVMTASchneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more. Learn more about working with us: http://se.com/us/careersLet us learn about you! Apply today.Why us?Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.€34bn global revenue128 000+ employees in 100+ countries45% of revenue from IoT5% of revenue devoted for R&DYou must submit an online application to be considered for any position with us. This position will be posted until filledIt is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such. Great people make Schneider Electric a great company. Schneider's Power Services Field Service Representatives play an impactful role within the organization. They collaborate with customers, sales representatives, team members and third-party partners to install, inspect, troubleshoot, repair, and maintain equipment in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric! Is this you?We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.This opportunity is a home-based flexible work schedule with 40-hour guarantee (+Overtime).This Field Service Representative position will sit within our U.S. Services business, specifically our Power Services team. Our Power Services team is the Original Equipment Manufacturer (OEM) for SquareD focusing on electrical distribution equipment inside of critical facilities. As a Field Service Representative, a typical day for you might include: Servicing, installing, and repairing customer equipment. Performance of warranty work and start-up service. Perform Startup/Commissioning on equipment across the Schneider Electric product portfolio. Testing, calibration, checking, correcting, adjusting and part component replacement services on customer products. Construction and testing of circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment. Technical support in product service, product training and applications including on-site audits. Support serviceable Schneider equipment including but not limited to electrical switchgear, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives, power monitoring equipment, protective relays. We have an ever-evolving catalog of products you may have exposure to. Document all required information for each site (technical report). On some days, you may even: Analyzing complex problems in equipment and machinery and interpret maintenance manuals, using knowledge of systems and electronics to isolate and correct the fault. Assist in the developing design modifications and implements modifications and provides installation support for the modifications. Develops and implements training courseware and provides training to customers and other service representatives. Travel for both training and to support job site requirements in other areas.
CUSTOMER SERVICE/SERVICE BOOTH CLERK
The Kroger Co., Albuquerque
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Smith's family!Minimum Must be 18 or older Ability to handle stressful situations Effective written and oral communication skills Knowledge of basic math (e.g., counting, addition, and subtraction) Desired Retail grocery Cashier Customer service experience Second language: speaking, reading and/or writing Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the departments and respond to questions and make suggestions about products. Report pricing and scanning discrepancies to the appropriate manager. Process customer transactions quickly, accurately, and efficiently. Ensure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and procedures. Communicate new and on-going special programs and promotions to customers. Handle funds, coupons, tenders, etc. according to company policy. Maintain an awareness of inventory/stocking conditions to capture ordering system integrity (including Computer Assisted Ordering). Label, stock and inventory department merchandise. Report product ordering/shipping discrepancies to the department manager. Stay current with present, future, seasonal and special ads. Follow established policies and procedures for post office, money orders, licenses, utility payments, gift cards, gift certificates, lottery tickets, money transfers, data tix, Smith tix, bus passes, store mail, ski passes, Western Union, hunting licenses and keys. Observe scheduled shift operating hours. Answer all store telephone calls promptly and professionally according to department training. Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, and associate/customer engagement rules are being followed. Adhere to all food safety regulations and guidelines on product returns. Reinforce safety programs by complying with safety procedures; identify unsafe conditions and notify store management. Notify management of customer or employee accidents. Report all safety risks/issues and illegal activity, including robbery, theft or fraud. Comply with all state, county and local weights and measures laws and labeling requirements. Must be able to perform the essential functions of this position with or without reasonable accommodation.
Generator Service Technician
DVL Group, Inc., Albuquerque, NM, US
We are looking to add a Generator Service Technician in Sothern New Mexico. This Tech is responsible for the startup, maintenance, repair, and modification of generators and related equipment. Work involves responsibility for performing a variety of skilled tasks in maintaining, repairing, and modifying electric generating equipment, gaseous and diesel driven electric generators and related equipment. Work is performed with considerable independence within established policies, procedures, and technical guidelines.DVL is the only Generac Industrial Dealer Company in Colorado & New Mexico and provides training!Come work for a nationally certified 6-peat Great Place To Work Company!WHAT YOU WOULD BE DOINGWork independently in a safe and business conscientious manner with limited supervision.Startup and program gaseous and diesel fuel driven generators and connected automatic transfer switches.Make modifications to generator systems, including installation of pre-heaters; battery chargers; fuel systems and other related parts.Make wiring modifications to control circuits and electrical apparatus specific to the standby system.Investigate, diagnose, troubleshoot, and repair generator and transfer switch system problems.Perform preventive maintenance including changing fluids and filters, checking for leaks, worn parts, oil samplings; orders and installs replacement parts; adjusts, calibrates, and inspects the operation of generators and auto transfer switch equipment.Prepare records of repairs, maintenance, parts ordered, and parts used. Submit documented records to proper channels, such as ticket notes or email.Transport equipment, tools and fluids to and from work sites; operates and maintains equipment, tools and safety devices which are designed to lift, move, transport, repair, inspect, measure or protect.Use thorough knowledge of the methods, hazards, and safety precautions related to gaseous and diesel fired engines and electric generators.Work in a safe manner. Follows industry standard safety practices including knowledge of SDS, JSAs, tool safety, equipment safety and ladder safety guidelines. Completes safety training timely and operates and maintains company vehicle safely.MINIMUM REQUIREMENTS TO APPLYHigh School/ GED Degree required and some technical school training preferred.Relevant and recent experience in startup, repair, operation, and maintenance of various types of diesels, gasoline, natural gas, and propane fueled generator sets.Has already or can immediately attain Generac Air Cooled and Protector Certification.Experience in understanding electrical schematics, wiring diagrams, service manuals, panels, and meters.Ability to establish and maintain effective working relationships with superiors, subordinates, and customers.OSHA 10 and/or safety training preferred.Excellent customer service skills.Valid driver’s license and ability to maintain a DOT physical card to drive DOT vehicle.Ability to tow and back up a trailer (i.e. a load bank towed by a company provided F250 service truck)Available to perform scheduled on-call & overtime duties in the surrounding Colorado Springs area.Proficient in Microsoft Office.COMPETENCIES YOU SHOULD HAVETechnical SkillsCommunicationCustomer ServiceJob KnowledgeProduct ExpertiseSafetySalary range is based on experience and starts at $23.00/hr. or higher with prior Generac training, plus truck, laptop, iPhone, and bonus.Our Company takes innovation in our industry very seriously, and there’s nothing like the feeling of being revolutionary. What we like most, though, is making things happen getting results in creative ways. We know this kind of approach takes top candidates, so we offer a highly competitive compensation and benefits package including:WHAT WE CAN OFFER YOU:• Fully Company funded Employee Stock Ownership Retirement Plan (ESOP)(Yep, that's right! Why be an employee when you can also be an owner?!)• 401(k) Retirement Program PLUS Company Match• Medical & Prescription Drug• Dental• Vision• 15 Paid Time Off days, Volunteer Paid Time Off and 10 Holidays per calendar year• FREE Short & Long-Term Disability• FREE Basic Life/AD&D• Voluntary Supplemental Life insurance• Flexible Spending Accounts (Health Care and Dependent Care)• Employee Assistance Program• Health Advocate• Tuition ReimbursementOUR CORE VALUESSAFETY: The safety of our associates, customers, and partners is part of the DVL culture and a Core ValueCARING: We care about the success of our customers, our partners, our associates, and our company.COLLABORATION: Working with the team to achieve the best outcome, which is critical to our success.CREATIVITY: Being creative with ideas to improve the way we do things.INTEGRITY: We are not afraid to do the right thing.PROFESSIONALISM: Professional behavior is a cornerstone of our business.